While desktop phones will not be abandoned anytime soon, their popularity and usage has been decreasing due to growing uptick of mobile and software-based communications and collaboration. COVID-19 and global economic recession is expected to accelerate the move from desktop phones to software communication and collaboration services, impacting the overall market across the forecasted period. Cordless phones are expected to be less impacted than desktop sets across the forecast period While DECT phones will continue to ship within different businesses and WFH environments, VoWLAN/Wi-Fi phones will continue to grow within various verticals such as healthcare, retail, and manufacturing.
This study provides an in-depth analysis of the enterprise desktop and cordless phone market. Desktop phones covered include TDM desktop phones and IP desktop phones. Within the IP desktop phone category, the study also analyzes the market of open SIP phones, propriatory IP phones, and IP media phones. Cordless phones covered include DECT phones and VoWLAN/Wi-Fi phones. Forecasts and market shares are given for all major phone segment and sub-segments, The study also discusses the state of the market; major drivers and restraints affecting the market; trends; top predictions; and major growth opportunities. The study also takes a look at the impact of the COVID-19 epidemic and the resulting economic hardship on hardware phone adoption.