Table of Content

Strategic Imperative and Growth Environment
The Strategic Imperative
The Strategic Imperative (continued)
The Growth Environment
Companies to Action
AeC
AlmavivA
Alorica
Atento
Comdata
Concentrix
Emtelco
Flex
ibex
KM2 Solutions
Konecta
NEO
Sitel Group®
Sutherland Global Services
Teleperformance
TELUS International
Telvista
TTEC
Webhelp
Strategic Insights
Strategic Insights
Next Steps: Leveraging the Frost Radar™ to Empower Key Stakeholders
Significance of Being on the Frost Radar™
List of Acronyms
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