Table of Content

Table of Contents

Executive Summary
European Used Cars Market—2020 Highlights
European Used Cars Market—Snapshot
Impact of COVID-19 on eRetail of Used Vehicles
COVID-19’s Impact on Used Vehicles
European Used Cars Market—Outlook

Research Scope and Methodology
Research Scope
Key Questions this Study will Answer

Research Methodology
Market Overview
eRetailers—Key Features
Key Regions and Reactions
Value Chain

Business Models
Traditional and Digital Business Models
Major Determinants
Broker Marketplace as Business Model
eRetailers as a Business Model
Prevalent Operating Models to Digitalize Used Car Trade

Competitive Landscape—Profiles and Innovative Practices
Mapping Digital Used Car Start-ups in Europe
Instamotion
Abracar
Webycar
Auto 1 Group—AutoHero
BuyACar.co.uk
Cazoo
LeasePlan—CarNext
Key Used Car Start-ups—Overview
Other Companies to Watch Out For

New Market Opportunities
Opportunity 1—A Case for Used Car Leasing
Opportunity 2—De-fleeted Shared Mobility Vehicles
Opportunity 3—Cross-border Sales: The Success of Autorola Group
Opportunity 4—Digital Marketing Tools for Dealers
Opportunity 5—Vehicle Auction Financing Tool for Dealers
Opportunity 6—Validating Vehicle Prices with Big Data
Opportunity 7—Online Used Cars Valuation Check
Opportunity 8—OEMs’ Buyback Assurance
Opportunity 9—Used EVs Program: The Unique OEM Proposition
Opportunity 10—Bundle Services to Improve Value Addition

Growth Opportunities and Conclusions
Growth Opportunities
Strategic Imperatives for Success and Growth

The Last Word—3 Big Predictions
Key Conclusions
Top 5 Changes to the Customer Experience and Journey
The Last Word—3 Big Predictions
Legal Disclaimer

Appendix
Market Engineering Methodology
List of Exhibits