Table of Content




1 INTRODUCTION 16
1.1 OBJECTIVES OF THE STUDY 16
1.2 MARKET DEFINITION 16
1.2.1 INCLUSIONS AND EXCLUSIONS 17
1.3 MARKET SCOPE 17
1.3.1 MARKET SEGMENTATION 17
1.3.2 REGIONS COVERED 18
1.4 YEARS CONSIDERED FOR THE STUDY 18
1.5 CURRENCY CONSIDERED 18
1.6 STAKEHOLDERS 19

2 RESEARCH METHODOLOGY 20
2.1 RESEARCH DATA 20
2.1.1 SECONDARY DATA 21
2.1.2 PRIMARY DATA 21
2.1.2.1 Key industry insights 22
2.2 MARKET BREAKUP AND DATA TRIANGULATION 22
2.3 MARKET SIZE ESTIMATION 23
2.4 MARKET FORECAST 25
2.5 COMPETITIVE LEADERSHIP MAPPING RESEARCH METHODOLOGY 25
2.5.1 VENDOR INCLUSION CRITERIA 26
2.6 ASSUMPTIONS FOR THE STUDY 26
2.7 LIMITATIONS OF THE STUDY 26

3 EXECUTIVE SUMMARY 27

4 PREMIUM INSIGHTS 30
4.1 ATTRACTIVE OPPORTUNITIES IN THE UNIFIED COMMUNICATIONS AS A
SERVICE MARKET 30
4.2 UNIFIED COMMUNICATIONS AS A SERVICE MARKET IN NORTH AMERICA,
BY COMPONENT AND VERTICAL 30
4.3 UNIFIED COMMUNICATIONS AS A SERVICE MARKET IN EUROPE,
BY COMPONENT AND COUNTRY 31
4.4 UNIFIED COMMUNICATIONS AS A SERVICE MARKET IN ASIA PACIFIC,
BY COMPONENT AND VERTICAL 31
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5 MARKET DYNAMICS 32
5.1 INTRODUCTION 32
5.1.1 DRIVERS 33
5.1.1.1 Increasing demand for UCaaS from both the large enterprises
and SMEs 33
5.1.1.2 Growing trends of mobility and BYOD 33
5.1.2 RESTRAINTS 33
5.1.2.1 Security concerns over cloud-based deployment 33
5.1.3 OPPORTUNITIES 34
5.1.3.1 Increased enterprise mobility and BYOD usage 34
5.1.3.2 Potential or less-explored markets 34
5.1.4 CHALLENGES 34
5.1.4.1 Low readiness to move to modern unified communications 34
5.2 USE CASES 35
5.2.1 ATTRAQT LEVERAGED RINGCENTRAL’S MOBILE CLOUD-BASED COMMUNICATIONS SOLUTION TO TACKLE ITS MOBILE AND
DISTRIBUTED WORKFORCE NEEDS 35
5.2.2 DEPLOYED UNIFIED SYSTEM TO SAVE COST AND IMPROVE EMPLOYEE EXPERIENCE USING MITEL’S BUSINESS PHONE SYSTEMS 35
5.2.3 COST AND TIME SAVING, AND INCREASE IN ORGANIZATIONAL AGILITY AND SPEED USING MEETING SOLUTIONS 36

6 UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT 37
6.1 INTRODUCTION 38
6.2 TELEPHONY 39
6.2.1 TELEPHONY: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS 39
6.3 UNIFIED MESSAGING 41
6.3.1 UNIFIED MESSAGING: UNIFIED COMMUNICATIONS AS A SERVICE
MARKET DRIVERS 41
6.4 CONFERENCING 43
6.4.1 CONFERENCING: UNIFIED COMMUNICATIONS AS A SERVICE
MARKET DRIVERS 43
6.5 COLLABORATION PLATFORMS AND APPLICATIONS 45
6.5.1 COLLABORATION PLATFORMS AND APPLICATIONS: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS 45

7 UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY ORGANIZATION SIZE 47
7.1 INTRODUCTION 48
7.2 LARGE ENTERPRISES 49
7.2.1 LARGE ENTERPRISES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS 49
7.3 SMALL AND MEDIUM-SIZED ENTERPRISES 51
7.3.1 SMALL AND MEDIUM-SIZED ENTERPRISES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS 51

8 UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY VERTICAL 53
8.1 INTRODUCTION 54
8.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 55
8.2.1 BANKING, FINANCIAL SERVICES, AND INSURANCE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS 55
8.3 TELECOM AND IT 57
8.3.1 TELECOM AND IT: UNIFIED COMMUNICATIONS AS A SERVICE
MARKET DRIVERS 57
8.4 CONSUMER GOODS AND RETAIL 59
8.4.1 CONSUMER GOODS AND RETAIL: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS 59
8.5 HEALTHCARE 61
8.5.1 HEALTHCARE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS 61
8.6 PUBLIC SECTOR AND UTILITIES 63
8.6.1 PUBLIC SECTOR AND UTILITIES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS 63
8.7 LOGISTICS AND TRANSPORTATION 65
8.7.1 LOGISTICS AND TRANSPORTATION: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS 65
8.8 TRAVEL AND HOSPITALITY 67
8.8.1 TRAVEL AND HOSPITALITY: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS 67
8.9 OTHERS 69

9 GEOGRAPHIC ANALYSIS 72
9.1 INTRODUCTION 73
9.2 NORTH AMERICA 74
9.2.1 NORTH AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS 74
9.2.2 UNITED STATES 77
9.2.3 CANADA 79
9.3 EUROPE 80
9.3.1 EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS 80
9.3.2 UNITED KINGDOM 83
9.3.3 REST OF EUROPE 84
9.4 ASIA PACIFIC 86
9.4.1 ASIA PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS 86
9.4.2 CHINA 89
9.4.3 REST OF ASIA PACIFIC 91
9.5 MIDDLE EAST AND AFRICA 92
9.5.1 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS 92
9.5.2 KINGDOM OF SAUDI ARABIA 94
9.5.3 REST OF MIDDLE EAST AND AFRICA 94
9.6 LATIN AMERICA 95
9.6.1 LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET DRIVERS 95
9.6.2 MEXICO 97
9.6.3 REST OF LATIN AMERICA 98

10 COMPETITIVE LANDSCAPE 100
10.1 INTRODUCTION 100
10.1.1 VISIONARY LEADERS 100
10.1.2 DYNAMIC DIFFERENTIATORS 100
10.1.3 INNOVATORS 100
10.1.4 EMERGING COMPANIES 100

11 COMPANY PROFILES 102
(Business overview, Products offered, Recent developments, SWOT analysis, MNM view)*
11.1 INTRODUCTION 102
11.2 RINGCENTRAL 102
11.3 BT 105
11.4 VERIZON 108
11.5 ORANGE S.A. 111
11.6 8X8 113
11.7 CISCO 116
11.8 GOOGLE 118
11.9 MICROSOFT 120
11.10 LOGMEIN INC. 122
11.11 MITEL 124
11.12 DIALPAD 126
11.13 FUZE 126
11.14 STARBLUE 127
11.15 WINDSTREAM 127
11.16 ALCATEL-LUCENT ENTERPRISE (ALE) 128
11.17 NTT COMMUNICATIONS 128
11.18 VONAGE 129
11.19 INTRADO CORPORATION (FORMERLY WEST) 129
11.20 MASERGY 130
11.21 REVATION SYSTEMS 130
*Business overview, Products offered, Recent developments, SWOT analysis, MNM view might not be captured in case of unlisted companies.
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12 APPENDIX 131
12.1 DISCUSSION GUIDE 131
12.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 134
12.3 AVAILABLE CUSTOMIZATIONS 136
12.4 RELATED REPORTS 136
12.5 AUTHOR DETAILS 137



List of Figures



FIGURE 1 GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET: RESEARCH DESIGN 20
FIGURE 2 BREAKUP OF PRIMARY PROFILES 21
FIGURE 3 DATA TRIANGULATION 22
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 1 BOTTOM-UP
(SUPPLY SIDE) – REVENUE OF ALL SOLUTIONS AND SERVICES OF
UNIFIED COMMUNICATIONS AS A SERVICE MARKET 23
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 1 BOTTOM-UP
(SUPPLY SIDE) – CALCULATION OF REVENUE OF ALL SOLUTIONS AND
SERVICES OF UNIFIED COMMUNICATIONS AS A SERVICE VENDORS 24
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 2 TOP-DOWN
(DEMAND SIDE) – SHARE OF THE OVERALL UNIFIED COMMUNICATIONS
AS A SERVICE MARKET 24
FIGURE 7 UNIFIED COMMUNICATIONS AS A SERVICE MARKET HOLISTIC VIEW 28
FIGURE 8 GROWTH RATE OF SEGMENTS IN THE UNIFIED COMMUNICATIONS AS A SERVICE MARKET DURING THE FORECAST PERIOD 29
FIGURE 9 INCREASING ADOPTION OF UNIFIED COMMUNICATIONS AS A SERVICE SOLUTIONS AMONG SMALL AND MEDIUM-SIZED ENTERPRISES TO PROVIDE ATTRACTIVE MARKET OPPORTUNITIES 30
FIGURE 10 TELEPHONY AND TELECOM AND IT TO HOLD THE HIGHEST MARKET SHARES IN NORTH AMERICA IN 2019 30
FIGURE 11 TELEPHONY AND REST OF EUROPE ACCOUNTS FOR THE HIGHEST MARKET SHARE IN EUROPE IN 2019 31
FIGURE 12 TELEPHONY AND TELECOM AND IT TO HOLD THE HIGHEST MARKET SHARES IN ASIA PACIFIC IN 2019 31
FIGURE 13 UNIFIED COMMUNICATIONS AS A SERVICE: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 32
FIGURE 14 TELEPHONY SEGMENT TO HOLD THE LARGEST MARKET SIZE DURING
THE FORECAST PERIOD 38
FIGURE 15 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT A
HIGHER CAGR DURING THE FORECAST PERIOD 48
FIGURE 16 TELECOM AND IT VERTICAL TO GROW AT THE HIGHEST CAGR DURING
THE FORECAST PERIOD 54
FIGURE 17 ASIA PACIFIC TO EXHIBIT THE HIGHEST GROWTH RATE DURING
THE FORECAST PERIOD 73
FIGURE 18 NORTH AMERICA: MARKET SNAPSHOT 75
FIGURE 19 ASIA-PACIFIC: MARKET SNAPSHOT 87
FIGURE 20 UNIFIED COMMUNICATIONS AS A SERVICE MARKET (GLOBAL), COMPETITIVE LEADERSHIP MAPPING, 2019 101
FIGURE 21 RINGCENTRAL: COMPANY SNAPSHOT 102
FIGURE 22 SWOT ANALYSIS: RINGCENTRAL 104
FIGURE 23 BT: COMPANY SNAPSHOT 105
FIGURE 24 SWOT ANALYSIS: BT 107
FIGURE 25 VERIZON: COMPANY SNAPSHOT 108
FIGURE 26 SWOT ANALYSIS: VERIZON 110
FIGURE 27 ORANGE S.A: COMPANY SNAPSHOT 111
FIGURE 28 SWOT ANALYSIS: ORANGE S.A. 112
FIGURE 29 8X8: COMPANY SNAPSHOT 113
FIGURE 30 SWOT ANALYSIS: 8X8 115
FIGURE 31 CISCO: COMPANY SNAPSHOT 116
FIGURE 32 GOOGLE: COMPANY SNAPSHOT 118
FIGURE 33 MICROSOFT: COMPANY SNAPSHOT 120
FIGURE 34 LOGMEIN INC.: COMPANY SNAPSHOT 122
FIGURE 35 MITEL: COMPANY SNAPSHOT 124

 

List of Tables



TABLE 1 FACTOR ANALYSIS 25
TABLE 2 EVALUATION CRITERIA 25
TABLE 3 UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT 2017–2024 (USD MILLION) 38
TABLE 4 TELEPHONY: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY REGION, 2017–2024 (USD MILLION) 39
TABLE 5 NORTH AMERICA: TELEPHONY MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 40
TABLE 6 EUROPE: TELEPHONY MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION) 40
TABLE 7 ASIA PACIFIC: TELEPHONY MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 40
TABLE 8 UNIFIED MESSAGING: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY REGION, 2017–2024 (USD MILLION) 41
TABLE 9 NORTH AMERICA: UNIFIED MESSAGING MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 42
TABLE 10 EUROPE: UNIFIED MESSAGING MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 42
TABLE 11 ASIA PACIFIC: UNIFIED MESSAGING MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 42
TABLE 12 CONFERENCING: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY REGION, 2017–2024 (USD MILLION) 43
TABLE 13 NORTH AMERICA: CONFERENCING MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 44
TABLE 14 EUROPE: CONFERENCING MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 44
TABLE 15 ASIA PACIFIC: CONFERENCING MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 44
TABLE 16 COLLABORATION PLATFORMS AND APPLICATIONS: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION) 45
TABLE 17 NORTH AMERICA: COLLABORATION PLATFORMS AND APPLICATIONS MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION) 45
TABLE 18 EUROPE: COLLABORATION PLATFORMS AND APPLICATIONS MARKET SIZE BY COUNTRY, 2017–2024 (USD MILLION) 46
TABLE 19 ASIA PACIFIC: COLLABORATION PLATFORMS AND APPLICATIONS MARKET SIZE BY COUNTRY, 2017–2024 (USD MILLION) 46
TABLE 20 UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 48
TABLE 21 LARGE ENTERPRISES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY REGION, 2017–2024 (USD MILLION) 49
TABLE 22 NORTH AMERICA: LARGE ENTERPRISES MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 50
TABLE 23 EUROPE: LARGE ENTERPRISES MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 50
TABLE 24 ASIA PACIFIC: LARGE ENTERPRISES MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 50
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TABLE 25 SMALL AND MEDIUM-SIZED ENTERPRISES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION) 51
TABLE 26 NORTH AMERICA: SMALL AND MEDIUM-SIZED ENTERPRISES MARKET SIZE BY COUNTRY, 2017–2024 (USD MILLION) 52
TABLE 27 EUROPE: SMALL AND MEDIUM-SIZED ENTERPRISES MARKET SIZE BY COUNTRY, 2017–2024 (USD MILLION) 52
TABLE 28 ASIA PACIFIC: SMALL AND MEDIUM-SIZED ENTERPRISES MARKET SIZE BY COUNTRY, 2017–2024 (USD MILLION) 52
TABLE 29 UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL 2017–2024 (USD MILLION) 55
TABLE 30 BANKING, FINANCIAL SERVICES, AND INSURANCE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION) 56
TABLE 31 NORTH AMERICA: BANKING, FINANCIAL SERVICES, AND INSURANCE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION) 56
TABLE 32 EUROPE: BANKING, FINANCIAL SERVICES, AND INSURANCE MARKET SIZE BY COUNTRY, 2017–2024 (USD MILLION) 56
TABLE 33 ASIA PACIFIC: BANKING, FINANCIAL SERVICES, AND INSURANCE MARKET SIZE BY COUNTRY, 2017–2024 (USD MILLION) 57
TABLE 34 TELECOM AND IT: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY REGION, 2017–2024 (USD MILLION) 58
TABLE 35 NORTH AMERICA: TELECOM AND IT MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 58
TABLE 36 EUROPE: TELECOM AND IT MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 58
TABLE 37 ASIA PACIFIC: TELECOM AND IT MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 59
TABLE 38 CONSUMER GOODS AND RETAIL: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION) 60
TABLE 39 NORTH AMERICA: CONSUMER GOODS AND RETAIL MARKET SIZE BY COUNTRY, 2017–2024 (USD MILLION) 60
TABLE 40 EUROPE: CONSUMER GOODS AND RETAIL MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 60
TABLE 41 ASIA PACIFIC: CONSUMER GOODS AND RETAIL MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 61
TABLE 42 HEALTHCARE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY REGION, 2017–2024 (USD MILLION) 62
TABLE 43 NORTH AMERICA: HEALTHCARE MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 62
TABLE 44 EUROPE: HEALTHCARE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION) 62
TABLE 45 ASIA PACIFIC: HEALTHCARE MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 63
TABLE 46 PUBLIC SECTOR AND UTILITIES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION) 64
TABLE 47 NORTH AMERICA: PUBLIC SECTOR AND UTILITIES MARKET SIZE BY COUNTRY, 2017–2024 (USD MILLION) 64
TABLE 48 EUROPE: PUBLIC SECTOR AND UTILITIES MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 64
TABLE 49 ASIA PACIFIC: PUBLIC SECTOR AND UTILITIES MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 65
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TABLE 50 LOGISTICS AND TRANSPORTATION: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION) 66
TABLE 51 NORTH AMERICA: LOGISTICS AND TRANSPORTATION MARKET SIZE BY COUNTRY, 2017–2024 (USD MILLION) 66
TABLE 52 EUROPE: LOGISTICS AND TRANSPORTATION MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 66
TABLE 53 ASIA PACIFIC: LOGISTICS AND TRANSPORTATION MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION) 67
TABLE 54 TRAVEL AND HOSPITALITY: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION) 68
TABLE 55 NORTH AMERICA: TRAVEL AND HOSPITALITY MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 68
TABLE 56 EUROPE: TRAVEL AND HOSPITALITY MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 68
TABLE 57 ASIA PACIFIC: TRAVEL AND HOSPITALITY MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 69
TABLE 58 OTHERS: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY REGION, 2017–2024 (USD MILLION) 70
TABLE 59 NORTH AMERICA: OTHERS MARKET SIZE, BY COUNTRY 2017–2024 (USD MILLION) 70
TABLE 60 EUROPE: OTHERS MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION) 70
TABLE 61 ASIA PACIFIC: OTHERS MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION) 71
TABLE 62 UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION 2017-2024 (USD MILLION) 73
TABLE 63 NORTH AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY COMPONENT, 2017–2024 (USD MILLION) 75
TABLE 64 NORTH AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 76
TABLE 65 NORTH AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY VERTICAL, 2017–2024 (USD MILLION) 76
TABLE 66 NORTH AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY COUNTRY, 2017–2024 (USD MILLION) 77
TABLE 67 UNITED STATES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY COMPONENT, 2017–2024 (USD MILLION) 77
TABLE 68 UNITED STATES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 78
TABLE 69 UNITED STATES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY VERTICAL, 2017–2024 (USD MILLION) 78
TABLE 70 CANADA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY COMPONENT, 2017–2024 (USD MILLION) 79
TABLE 71 CANADA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 79
TABLE 72 CANADA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY VERTICAL, 2017–2024 (USD MILLION) 80
TABLE 73 EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY COMPONENT, 2017–2024 (USD MILLION) 81
TABLE 74 EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 81
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TABLE 75 EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY VERTICAL, 2017–2024 (USD MILLION) 82
TABLE 76 EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY COUNTRY, 2017–2024 (USD MILLION) 82
TABLE 77 UNITED KINGDOM: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY COMPONENT, 2017–2024 (USD MILLION) 83
TABLE 78 UNITED KINGDOM: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 83
TABLE 79 UNITED KINGDOM: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY VERTICAL, 2017–2024 (USD MILLION) 84
TABLE 80 REST OF EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY COMPONENT, 2017–2024 (USD MILLION) 85
TABLE 81 REST OF EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 85
TABLE 82 REST OF EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY VERTICAL, 2017–2024 (USD MILLION) 86
TABLE 83 ASIA-PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY COMPONENT, 2017–2024 (USD MILLION) 87
TABLE 84 ASIA-PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 88
TABLE 85 ASIA-PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY VERTICAL, 2017–2024 (USD MILLION) 88
TABLE 86 ASIA PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY COUNTRY, 2017–2024 (USD MILLION) 89
TABLE 87 CHINA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY COMPONENT, 2017–2024 (USD MILLION) 89
TABLE 88 CHINA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 90
TABLE 89 CHINA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY VERTICAL, 2017–2024 (USD MILLION) 90
TABLE 90 REST OF ASIA PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION) 91
TABLE 91 REST OF ASIA PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 91
TABLE 92 REST OF ASIA PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION) 92
TABLE 93 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION) 93
TABLE 94 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 93
TABLE 95 MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION) 94
TABLE 96 LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY COMPONENT, 2017–2024 (USD MILLION) 95
TABLE 97 LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 95
TABLE 98 LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY VERTICAL, 2017–2024 (USD MILLION) 96
TABLE 99 LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY COUNTRY, 2017–2024 (USD MILLION) 96
TABLE 100 MEXICO: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY COMPONENT, 2017–2024 (USD MILLION) 97
TABLE 101 MEXICO: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 97
TABLE 102 MEXICO: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE BY VERTICAL, 2017–2024 (USD MILLION) 98
TABLE 103 REST OF LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION) 98
TABLE 104 REST OF LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION) 99
TABLE 105 REST OF LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION) 99