[182 Pages Report] The Grocery Delivery Software Market size was estimated at USD 7.11 billion in 2023 and expected to reach USD 7.71 billion in 2024, at a CAGR 8.85% to reach USD 12.88 billion by 2030.

The grocery delivery software market comprises digital platforms used by grocery retailers and delivery services to manage and facilitate the online ordering, processing, and delivery of groceries to consumers. This market serves individual customers and businesses, tailoring to the need for convenience, speed, and efficiency in grocery shopping. Key factors driving the market growth include the rise in consumer preference for online shopping, advancements in mobile technology, and the increased need for contactless delivery services. Furthermore, population growth in urban areas, along with growing internet penetration, is contributing to the expansion of this market. Despite the rapid growth, grocery delivery software faces limitations such as the high cost of technology adoption for small retailers and challenges in maintaining the cold chain for perishable goods. Furthermore, the integration of order management and pos systems and a secure payment gateway in grocery delivery software can offer significant growth opportunities for the market.

Type: Growing utilization of app-based software due to its ease of use

The app-based segment of the grocery delivery software market includes platforms primarily accessed via mobile applications. These services offer consumers the convenience of shopping for groceries directly from their smartphones or tablets. The need-based preference for app-based solutions is high among users who value mobility and instant accessibility. Users who tend to shop on the go or whilst multitasking often opt for mobile applications due to their user-friendly interfaces and notifications for order updates and deals. Web-based grocery delivery software refers to platforms that are accessed through a web browser. This software is typically used via desktop or laptop computers and is well-suited for users who prefer shopping on a larger screen or those who enjoy a more comprehensive view of the grocery website. Web-based grocery delivery is often the go-to choice for users who conduct thorough comparisons of products or perform bulk shopping.

Application: Significant adoption of grocery delivery by large enterprises to handle large volumes of deliveries

Large enterprises in the context of grocery delivery often encompass national or multinational chains with extensive distribution networks. These entities have complex logistical requirements and high transaction volumes that necessitate robust software solutions with advanced features such as real-time inventory management, integrated supply chain solutions, and customer relationship management (CRM) capabilities. Large enterprises usually opt for customized or enterprise-level solutions seamlessly integrating with their existing infrastructure.

Small and medium enterprises (SMEs) in the grocery industry are typically local or regional stores, requiring grocery delivery software that is both cost-effective and easy to implement. These businesses look for SaaS-based solutions that offer flexibility and user-friendly interfaces without the need for extensive IT infrastructure or support.

Regional Insights

In the Americas, consumer demand for grocery delivery services has surged due to the combined effect of urban lifestyles, the need for convenience, and the influence of the pandemic on shopping habits. These markets are characterized by high smartphone penetration and the wide availability of Internet services, contributing to robust online platforms and apps facilitating grocery delivery. The EMEA region presents a diverse market with varying consumer behaviors. Europe’s EU countries are highly ready for digital grocery shopping and are seen as mature markets with strong logistics and tech infrastructure to support delivery services. The Middle East market, particularly in affluent areas like the UAE and Saudi Arabia, demonstrates a growing acceptance of e-commerce and the convenience of grocery delivery services, influenced by high internet penetration and a young consumer population, propelling the demand for grocery delivery software. The Asia Pacific region is home to rapidly developing and highly populous markets with different grocery delivery software adoption stages. Robust e-commerce growth, especially in China and India, drives innovation and investment in the region.

FPNV Positioning Matrix

The FPNV Positioning Matrix is pivotal in evaluating the Grocery Delivery Software Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Market Share Analysis

The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Grocery Delivery Software Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

Key Company Profiles

The report delves into recent significant developments in the Grocery Delivery Software Market, highlighting leading vendors and their innovative profiles. These include Bakord by Uisort Technologies Pvt. Ltd., DoorDash, Inc., FATbit Technologies, Fresh Direct, LLC, Glovoapp, S.L., goBrands, Inc., Good Eggs, Inc., GrocerKey, Inc., Grubhub Inc., iFood, Instacart, Local Express, Inc., Mercato, Inc., Mercatus Technologies Inc., OurHarvest LLC, Pofi Technologies, Postmates Inc., Rappi Inc., Shipt, Inc., Snackdash, Swiggy by Bundl Technologies Private Limited, Talabat Middle East FZ-L.L.C, and ValueAppz.

Market Segmentation & Coverage

This research report categorizes the Grocery Delivery Software Market to forecast the revenues and analyze trends in each of the following sub-markets:

  • Type
    • App-Based
    • Web-Based
  • Application
    • Large Enterprises
    • Small & Medium Enterprises

  • Region
    • Americas
      • Argentina
      • Brazil
      • Canada
      • Mexico
      • United States
        • California
        • Florida
        • Illinois
        • New York
        • Ohio
        • Pennsylvania
        • Texas
    • Asia-Pacific
      • Australia
      • China
      • India
      • Indonesia
      • Japan
      • Malaysia
      • Philippines
      • Singapore
      • South Korea
      • Taiwan
      • Thailand
      • Vietnam
    • Europe, Middle East & Africa
      • Denmark
      • Egypt
      • Finland
      • France
      • Germany
      • Israel
      • Italy
      • Netherlands
      • Nigeria
      • Norway
      • Poland
      • Qatar
      • Russia
      • Saudi Arabia
      • South Africa
      • Spain
      • Sweden
      • Switzerland
      • Turkey
      • United Arab Emirates
      • United Kingdom

The report offers valuable insights on the following aspects:

  1. Market Penetration: It presents comprehensive information on the market provided by key players.
  2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.
  3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.
  4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.
  5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.

The report addresses key questions such as:

  1. What is the market size and forecast of the Grocery Delivery Software Market?
  2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Grocery Delivery Software Market?
  3. What are the technology trends and regulatory frameworks in the Grocery Delivery Software Market?
  4. What is the market share of the leading vendors in the Grocery Delivery Software Market?
  5. Which modes and strategic moves are suitable for entering the Grocery Delivery Software Market?