The North America Workforce Management Market would witness market growth of 8.9% CAGR during the forecast period (2023-2030).
Innovations in biometric technologies, including facial recognition, fingerprint scanning, and voice recognition, enhance the security and accuracy of workforce management systems. These technologies facilitate secure clock-ins, access control, and identity verification, reducing the risk of fraudulent activities. Chatbots and virtual assistants are entering workforce management solutions, providing employees instant support for routine queries, leave requests, and schedule inquiries. These AI-driven assistants enhance user experience, streamline communication, and reduce the burden on HR personnel.
Moreover, blockchain technology is being explored to ensure transparent and tamper-proof payroll processes. Smart contracts on blockchain platforms can automate payroll transactions, ensuring accuracy and providing a secure and immutable record of financial transactions related to employee compensation. Augmented Reality is integrated into workforce management for immersive training and onboarding experiences. AR technology allows employees to receive hands-on training in a virtual environment, reducing the learning curve and enhancing the effectiveness of onboarding programs.
The collaboration between AI and R&D in the United States continues to drive innovations in workforce management, offering solutions that address the evolving needs of organizations in a rapidly changing work landscape. As per the Government of the United States, the Biden-Harris Administration is committed to advancing responsible AI systems that are ethical, trustworthy, and safe and serve the public good. Thus, growing AI adoption and rising employment numbers in North America will boost the region’s demand for workforce management software.
The US market dominated the North America Workforce Management Market by Country in 2022, and would continue to be a dominant market till 2030; thereby, achieving a market value of $3,826.4 million by 2030. The Canada market is experiencing a CAGR of 11.4% during (2023 - 2030). Additionally, The Mexico market would exhibit a CAGR of 10.4% during (2023 - 2030).
Based on Deployment, the market is segmented into On-premises, and Cloud. Based on Organization Size, the market is segmented into Large Enterprises, and Small & Medium Enterprises. Based on Solution, the market is segmented into Time & Attendance Management, Workforce Scheduling, Embedded Analytics, Absence Management, and Others. Based on Application, the market is segmented into BFSI, Automotive & Manufacturing, Academia, Healthcare, Government, Retail, and Others. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.
The market research report covers the analysis of key stakeholders of the market. Key companies profiled in the report include UKG, Inc., SAP SE, Oracle Corporation, WorkForce Software, LLC, NICE Ltd., ActiveOps PLC, Infor, Inc. (Koch Industries), EG Workforce Solutions, SISQUAL Workforce Management, Lda., Blue Yonder Group, Inc. (Panasonic Holdings Corporation)
Scope of the Study
Market Segments covered in the Report:
By Deployment

  • On-premises
  • Cloud

By Organization Size

  • Large Enterprises
  • Small & Medium Enterprises

By Solution

  • Time & Attendance Management
  • Workforce Scheduling
  • Embedded Analytics
  • Absence Management
  • Others

By Application

  • BFSI
  • Automotive & Manufacturing
  • Academia
  • Healthcare
  • Government
  • Retail
  • Others

By Country

  • US
  • Canada
  • Mexico
  • Rest of North America

Companies Profiled

  • UKG, Inc.
  • SAP SE
  • Oracle Corporation
  • WorkForce Software, LLC
  • NICE Ltd.
  • ActiveOps PLC
  • Infor, Inc. (Koch Industries)
  • EG Workforce Solutions
  • SISQUAL Workforce Management, Lda.
  • Blue Yonder Group, Inc. (Panasonic Holdings Corporation)

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