[197 Pages Report] The Social Media Management Market size was estimated at USD 21.45 billion in 2023 and expected to reach USD 26.33 billion in 2024, at a CAGR 24.40% to reach USD 98.94 billion by 2030.

Social media management platform helps interact with the target audience and spread content across social media channels such as Facebook, Instagram, Twitter, LinkedIn, YouTube, and Pinterest. Social media management platforms have the potential to offer new opportunities for companies to increase their reach and visibility. This software also helps companies to measure and manage data gathered from all sorts of social platforms to analyze the reach of their data to the number of people, companies, or users and whether or not the targeted audience is appropriately engaging with the content. The end-users such as BFSI, retail, eCommerce, healthcare, telecom & IT, media & entertainment, and manufacturing are adopting social media software to reach their customers and be available on every social media platform. The growing need for businesses to advance their connections with customers is driving the growth of the social media management market. The growing preference for easy access and shorter forms of entertainment and media is expanding the usage of social media platforms. The data privacy and security issues with social media platforms are hampering the adoption across various end-use industries. The continuous incorporation of cutting-edge technologies such as AI, machine learning, and data analytics within social media platforms presents promising avenues for the expansion of the social media management market.

Regional Insights

The continuous increase in the adoption of smartphones and increasing digitalization across the countries in Asia-Pacific is creating a potential for the growth of social medial management market in the region. According to the GSM association, smartphone adoption is expected to reach 84% in India, 89% in Indonesia, 84% in Australia, 83% in Japan, 87% in Malaysia, 89% in Singapore, and 90% in South Korea by 2025. The increase in the number of small and medium enterprises and their efforts to provide excellent customer service is creating a platform for the growth of the social media management market in EMEA. According to the European Commission (EC), small and medium-sized enterprises (SMEs) are the backbone of Europe’s economy, representing 99% of all European Union (EU) businesses. Around 100 million people are employed by small and medium-sized businesses, which account for more than half of Europe’s GDP and are critical in adding value to every economic sector. The ongoing efforts by native market players to develop advanced social media management platforms across the Americas are expected to benefit the growth of the market in the region. For instance, in September 2022, Khoros and Talkwalker partnered to provide brands with world-class social media management, intelligence, and deep listening experience. The partnership enabled to combine the deepest intelligence with powerful engagement within the Khoros & Talkwalker platforms.

FPNV Positioning Matrix

The FPNV Positioning Matrix is pivotal in evaluating the Social Media Management Market. It offers a comprehensive assessment of vendors, examining key metrics related to Business Strategy and Product Satisfaction. This in-depth analysis empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success: Forefront (F), Pathfinder (P), Niche (N), or Vital (V).

Market Share Analysis

The Market Share Analysis is a comprehensive tool that provides an insightful and in-depth examination of the current state of vendors in the Social Media Management Market. By meticulously comparing and analyzing vendor contributions in terms of overall revenue, customer base, and other key metrics, we can offer companies a greater understanding of their performance and the challenges they face when competing for market share. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With this expanded level of detail, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.

Key Company Profiles

The report delves into recent significant developments in the Social Media Management Market, highlighting leading vendors and their innovative profiles. These include Adobe Inc., Altorise Ventures Pvt. Ltd., Buffer, Chatmeter, Inc., Cision US, Inc., Cloud Campaign Inc., Constant Contact, Inc., ContentStudio Inc., CreatorIQ by SocialEdge, Inc., Digimind, Digital Air Strike, Inc., Eclincher, Inc., Emplifi Inc., Fiverr International Ltd., Google LLC by Alphabet Inc., HeyOrca Inc., Hootsuite, HubSpot, Inc., International Business Machines Corporation, KAWO Technology Limited, Khoros, LLC, Later by Victory Square Media Inc., Loomly, Inc., MavSocial, Meltwater, NetBase Quid, Inc., Ocoya, Oktopost Technologies Inc., Onlypult, Oracle Corporation, Promo Republic, Qualtrics LLC, Salesforce, Inc., Semrush, Sendible Limited, SharpSpring, Simplified by IDG Communications, Inc., Slate Digital Inc., SOCi, Inc., SocialBee, SocialPilot Technologies Inc., Socinova, Sprinklr, Inc., Sprout Social, Inc., Swat.io GmbH, Synthesio, Inc., Talkwalker Inc., Thryv, Inc., Vendasta Technologies Inc., Vista Social LLC, and Zoho Corporation Pvt. Ltd..

Market Segmentation & Coverage

This research report categorizes the Social Media Management Market to forecast the revenues and analyze trends in each of the following sub-markets:

  • Component
    • Services
    • Solutions
  • Deployment Model
    • Cloud
    • On-Premise
  • Enterprise Size
    • Large Enterprises
    • Small & Medium Enterprises
  • Application
    • Competitive Intelligence
    • Customer Experience Management
    • Risk Management & Fraud Detection
    • Sales & Marketing Management
  • Industry Vertical
    • BFSI
    • Government & Public Sector
    • Healthcare & Life Science
    • IT & Telecom
    • Manufacturing
    • Media & Entertainment
    • Retail & eCommerce
    • Travel & Hospitality

  • Region
    • Americas
      • Argentina
      • Brazil
      • Canada
      • Mexico
      • United States
        • California
        • Florida
        • Illinois
        • New York
        • Ohio
        • Pennsylvania
        • Texas
    • Asia-Pacific
      • Australia
      • China
      • India
      • Indonesia
      • Japan
      • Malaysia
      • Philippines
      • Singapore
      • South Korea
      • Taiwan
      • Thailand
      • Vietnam
    • Europe, Middle East & Africa
      • Denmark
      • Egypt
      • Finland
      • France
      • Germany
      • Israel
      • Italy
      • Netherlands
      • Nigeria
      • Norway
      • Poland
      • Qatar
      • Russia
      • Saudi Arabia
      • South Africa
      • Spain
      • Sweden
      • Switzerland
      • Turkey
      • United Arab Emirates
      • United Kingdom

The report offers valuable insights on the following aspects:

  1. Market Penetration: It presents comprehensive information on the market provided by key players.
  2. Market Development: It delves deep into lucrative emerging markets and analyzes the penetration across mature market segments.
  3. Market Diversification: It provides detailed information on new product launches, untapped geographic regions, recent developments, and investments.
  4. Competitive Assessment & Intelligence: It conducts an exhaustive assessment of market shares, strategies, products, certifications, regulatory approvals, patent landscape, and manufacturing capabilities of the leading players.
  5. Product Development & Innovation: It offers intelligent insights on future technologies, R&D activities, and breakthrough product developments.

The report addresses key questions such as:

  1. What is the market size and forecast of the Social Media Management Market?
  2. Which products, segments, applications, and areas should one consider investing in over the forecast period in the Social Media Management Market?
  3. What are the technology trends and regulatory frameworks in the Social Media Management Market?
  4. What is the market share of the leading vendors in the Social Media Management Market?
  5. Which modes and strategic moves are suitable for entering the Social Media Management Market?