Overview
Global Content Intelligence Market reached US$ 852.5 million in 2022 and is expected to reach US$ 6037.7 million by 2030, growing with a CAGR of 27.7% during the forecast period 2023-2030.
The growth of the content intelligence market is being driven by the increasing demand for customer insights, the growing volume of unstructured data and the rising adoption of artificial intelligence (AI) and machine learning (ML) technologies. Content intelligence solutions help organizations to extract insights from their content, such as customer sentiment, product feedback and market trends. The information can be used to improve customer experience, optimize marketing campaigns and make better business decisions.
The increasing volume of unstructured data is also driving the growth of the content intelligence market. Unstructured data is data that does not have a predefined format, such as text, images and videos. It can be difficult to extract insights from unstructured data, but content intelligence solutions can help to make it more manageable. The rising adoption of AI and ML technologies is also contributing to the growth of the market. AI and ML can be used to automate the process of extracting insights from content, which can save organizations time and money.
The cloud-based deployment, accounts for over half of the market share. Similarly, North America dominates the content intelligence market, capturing the largest market share of over 2/5th. North America is a major hub for the development and adoption of new technologies. The US has more than 90% mobile penetration, followed by Canada, resulting in the content intelligence market growth.
Dynamics
Rising Adoption of artificial intelligence (AI) and machine learning (ML) technologies
AI and ML can be used to automate the process of extracting insights from content, which can save organizations time and money. It can be used to automate the process of extracting insights from content, such as customer sentiment, product feedback and market trends. It can save organizations a lot of time and money, as they no longer need to manually analyze this data.
Overall, the rising adoption of AI and ML technologies is helping the content intelligence market by automating the process of extracting insights from content, improving the accuracy of insights and expanding the scope of insights. For example, Adobe Sensei is a suite of AI and ML tools that can be used to automate the process of extracting insights from content. Sensei can be used to analyze text, images and videos and it can identify trends, patterns and insights that would not be visible to humans.
Growing Volume of Unstructured Data
Unstructured data is data that does not have a predefined format, such as text, images and videos. It can be difficult to extract insights from unstructured data, but content intelligence solutions can help to make it more manageable. The growing volume of unstructured data is creating a need for content intelligence solutions. Organizations need to find ways to manage and analyze this data in order to extract insights from it.
Overall, the growing volume of unstructured data is helping the content intelligence market by creating a need for content intelligence solutions, driving innovation in content intelligence solutions and expanding the reach of content intelligence solutions. Keyword extraction is the process of identifying the important keywords in a piece of text. It can be used to improve search engine optimization (SEO) and to identify the key messages in a piece of content. As the technology continues to develop, we can expect to see even more innovative ways to use content intelligence solutions to manage unstructured data and extract insights from it in the future.
Data privacy and security concerns
Content intelligence solutions collect and analyze a lot of data, which can raise data privacy and security concerns. Organizations need to be careful about how they use this data and how they protect it from unauthorized access. Content intelligence solutions can be used to track user behavior and collect personal information. The information could be misused by organizations or third-party vendors.
Organizations need to be clear and transparent about how they use the data collected by content intelligence solutions. The information should be easily accessible to users and should be in plain language that users can understand. By taking these steps, content intelligence vendors can help to address the data privacy and security concerns that are restraining the global content intelligence market.
Complexity of content intelligence solutions
Content intelligence solutions are complex to implement and use, which can be a barrier to adoption for some organizations. Content intelligence solutions require specialized skills to implement and use. It can make it difficult for organizations to find and hire the right people to do this work. The solutions need to be continuously monitored and maintained to ensure that they are working properly. It can be a challenge for organizations that do not have the resources to do this work.
To address this issue, various content intelligence providers work with organizations to collect and prepare the data needed for their solutions. It will make it easier for organizations to get started with these solutions. Content intelligence providers can develop open API integrations that make it easier to integrate their solutions with other systems. It will make it easier for organizations to use these solutions.

Segment Analysis
The global content intelligence market is segmented based on component, deployment, organization size, end-user and region.
Scalability, Ease of deployment and management
Cloud-based content intelligence solutions are hosted on the cloud, which makes them more scalable and flexible than on-premises solutions. It is also easier to deploy and manage, which makes them a good option for small and medium enterprises (SMEs). Cloud-based content intelligence solutions are scalable, which means that they can be easily scaled up or down to meet the needs of an organization. The is important for organizations that have fluctuating data volumes or that need to be able to handle spikes in traffic.
These solutions are often more cost-effective than on-premises solutions. The is because organizations do not need to invest in hardware and software and they only pay for the services that they use. For example, OpenText is a leading provider of enterprise information management (EIM) solutions. Its cloud-based content intelligence solutions include OpenText? Content Insights, which can be used to extract insights from content.
Geographical Penetration
Increasing Demand for customer insights and focus on compliance
North America has been leading the global content intelligence market. The region is home to a number of leading content intelligence vendors, such as Adobe, IBM, OpenText and Scoop.it. The companies are investing in research and development to develop new and innovative content intelligence solutions. North American companies are increasingly focused on compliance with regulations, such as the General Data Protection Regulation (GDPR). Content intelligence solutions can help businesses comply with these regulations by providing insights into how their data is being used.
Companies are looking for ways to better understand their customers and their needs. Content intelligence solutions can help businesses extract insights from their content, such as customer sentiment, product feedback and market trends. The information can be used to improve customer experience, optimize marketing campaigns and make better business decisions. For example, Microsoft Corporation is one of the leading providers of cloud computing solutions. Its cloud-based content intelligence solutions include Microsoft Azure Cognitive Services, which can be used to extract insights from content. As the content intelligence market continues to grow, we can expect to see even more companies offering content intelligence solutions in the region.
COVID-19 Impact Analysis
The COVID-19 pandemic has had a significant impact on the content intelligence market. The pandemic has forced many businesses to adopt remote work arrangements. The has created a need for content intelligence solutions that can be used to manage and analyze content in a remote environment. The COVID-19 outbreak has created a need for real-time insights into customer behavior and market trends. Content intelligence solutions can help businesses collect and analyze data in real time to make better decisions.
The COVID-19 pandemic has also created a need for compliance with regulations, such as the General Data Protection Regulation (GDPR). Content intelligence solutions can help businesses comply with these regulations by providing insights into how their data is being used. The pandemic has accelerated the adoption of digital technologies and this trend is expected to continue in the post-pandemic era. Content intelligence solutions are becoming increasingly important for businesses to manage and analyze their digital content.
Russia-Ukraine War Impact Analysis
The Russia-Ukraine war is expected to have a significant impact on the content intelligence market. The war has created a lot of uncertainty and volatility in the market and this is likely to lead to increased demand for content intelligence solutions. The war has created a need for businesses to have real-time insights into the situation. Content intelligence solutions can help businesses collect and analyze data in real-time to make better decisions.
Content intelligence solutions can be used to track and analyze social media data to identify trends and sentiments related to the war. The information can be used to make better decisions about how to communicate with stakeholders and the public. The solutions can be used to protect against cyberattacks. It can be done by identifying and mitigating threats, such as phishing attacks and malware. As the war continues, we can expect to see even more innovative ways to use these solutions.
By Component
- Solutions
- Services
By Deployment
- Cloud Based
- On-premise
By Organization Size
- Large Enterprises
- Small and Medium Enterprises (SMEs)
By End-User
- BFSI
- IT and Telecommunications
- Education
- Media And Entertainment
- Healthcare
- Others
By Region
- North America
o U.S.
o Canada
o Mexico
- Europe
o Germany
o UK
o France
o Italy
o Russia
o Rest of Europe
- South America
o Brazil
o Argentina
o Rest of South America
- Asia-Pacific
o China
o India
o Japan
o Australia
o Rest of Asia-Pacific
- Middle East and Africa
Key Developments
- On August 24, 2023, OpenText announced an expansion of its partnership with Google Cloud to deliver AI-powered integrations that will help organizations unlock the power of their data on Google Cloud to their competitive advantage. The co-innovation of OpenText’s information management solutions and Google Cloud’s AI capabilities will accelerate how organizations of all sizes surface insights quickly, boost productivity and transform customer experiences.
- On May 23, 2023, Microsoft Corporation unveiled a wide range of new features for its Power Platform, aimed at revolutionizing app development and empowering professional and citizen developers with low-code technologies.
- On August 24, 2023, Emplifi has received the “Influencer Marketing Innovation Award” in the 6th annual MarTech Breakthrough Awards program conducted by MarTech Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and products in the global marketing, sales and advertising technology industry.

Competitive Landscape
The major global players in the content intelligence market include Emplifi Inc., OpenText Corp., Microsoft Corporation, Adobe Inc., M-Files, Curata, Inc., Concured, Acrolinx GmbH, Progress Software Corporation and Knotch, Inc.
Why Purchase the Report?
- To visualize the global content intelligence market segmentation based on component, deployment, organization size, end-user and region, as well as understand key commercial assets and players.
- Identify commercial opportunities by analyzing trends and co-development.
- Excel data sheet with numerous data points of content intelligence market-level with all segments.
- PDF report consists of a comprehensive analysis after exhaustive qualitative interviews and an in-depth study.
- Product mapping available as excel consisting of key products of all the major players.
The global content intelligence market report would provide approximately 69 tables, 67 figures and 203 Pages.
Target Audience 2023


    • Manufacturers/ Buyers
    • Industry Investors/Investment Bankers
    • Research Professionals
    • Emerging Companies