The global health intelligent virtual assistant market is forecast to accumulate noteworthy gains by 2027, driven by the increasingly accelerated digital transformation of the global healthcare sector. It has been observed that personalized assistance from Artificial Intelligence and conversational guidance gives better outcomes while also delivering a user experience that ensures convenient round-the-clock support.

Conversational Artificial Intelligence tech offers a highly-trusted, secure, and innovative way for healthcare enterprises to deliver more personalized services, effectively automate processes that are time-consuming, and greatly simplify the overall experience of healthcare management for patients and service providers alike.

While chatbots have been highly commonplace across the world of online retail, the capabilities are now only emerging within the global healthcare sector. This foray, however, could not come any sooner, as many enterprises active in healthcare are quickly signing up to the services. A well-designed chatbot can help attract new customers or retain existing ones, effectively communicate with the target audience, and also deliver a second-to-none customer service.

The emerging healthcare consumerism trend , where the focus in on making the delivery of healthcare services more convenient, efficient, and affordable, means the market needs to look for better ways to connect patients and members.

Given the rapid digital transformation of the industry, there has been an immense influx of data as well as plan information from digital health records. As such the industry already has the input it needs to deliver an enriched customer experience from the top to the bottom. Health intelligent virtual assistants for providers, payers, and members can integrate into the ecosystem with relative ease.

To more effectively outline the revenue gains, the overall health-intelligent virtual assistant market is bifurcated into technology, region, and end-user.

Based on technology, the market has been further classified into speech recognition, text-to-speech, voice recognition. Among these three, the speech recognition segment is forecast to exceed $2,326.0 million by the end of 2027.

In terms of end-users, the industry landscape has been categorized into payers, providers, and others. Over here, the provider segment held an impressive revenue share of more than $217.3 million back in 2020. Going forward, fueled by growing healthcare enterprises’ appetite, the segment is slated to bring in remunerative gains.

From a regional reference frame, Latin America health-intelligence AI assistant market accounted for a 4.4% market share back in 2020. With increasing public investment in the healthcare infrastructure, which has been fueled by the pandemic, the LATAM segment would clock in momentous business growth.

Meanwhile, the MEA health-intelligent AI assistant market is expected to exhibit an impressive 36.2% CAGR during the analysis period. The region has increasingly been witnessing investments in AI and healthcare, especially from Middle Eastern countries.