The Indian logistics industry is in the midst of a transformation as manufacturers and shippers look for ways to cut costs by reducing supply chain waste and the dependence on manpower. 

Logistics often is a target for efficiency improvements: customers are demanding more personalized services with a focus on speed and cost. In the past 5 years, logistics service providers have focused on route optimization; asset utilization and maintenance; real-time communication of vehicle location, driver behavior, safety, and security; and more granular operating cost analyses. A freight aggregator company provides eCommerce shipping solutions domestically and around the world. Agents may be responsible for storage, transportation, warehousing, and forwarding.

As digitization, automation, and robotics change freight management, warehousing, and port operations, online platforms have increased competition, lowered freight costs, and made the value chain more transparent. The Goods and Services Tax that went into effect in 2017 provided a major boost to logistics companies, allowing the industry to optimize operations by setting up large warehouses in every region of the country. 

The report reveals the market positioning of companies in an industry using their Growth and Innovation scores as highlighted in the report methodology. The document presents competitive profiles on each of the companies in the report based on their strengths, opportunities, and a small discussion on their positioning. We analyze hundreds of companies in the industry and benchmarks them across 10 criteria on the report, where the leading companies in the industry are then positioned. Industry leaders on both the Growth and Innovation indices are recognized as best practice recipients.