COVID-19 update included
The content of this report will be updated with the latest scenarios based on the global COVID-19 Pandemic

Key Findings
The Europe complaint management software market is predicted to showcase growth at a CAGR of 9.26% during the forecast period, 2020-2028. The factors influencing the growth of the market are increasing availability of cloud, and the presence of major complaint management software vendors influences the growth of the market.

Market Insights
The countries assessed for growth analysis in the Europe complaint management software market are Russia, Germany, the United Kingdom, Italy, Belgium, Poland, France, and the rest of Europe. In Germany, a large amount of the population are internet users, and the graph is estimated to grow in the coming years. The country is also known for its best-developed logistics infrastructure and high return percentage. The consumers in the e-commerce context are preferring chat windows over phone or email. The expectations of finding a chatbot option on e-commerce websites have increased among the consumers. The chatbots aid the providers in supplying information and giving updates on shipping and delivery to their existing and potential customers. Instant answers can be given, and they can extract real-time tracking information regarding an order or on the shipment status. The banking sector is one of the prominent strengths of the Italian economy. Also, the big data market has recorded rapid growth, and is expectant of significant investments form both the public and private sectors. The Bank of Italy has formed an internal multidisciplinary team on machine learning, big data, and artificial intelligence.

Competitive Insights
Some of the eminent companies registering their presence in the market include, Equiniti, Mastercontrol Inc, Etq LLC, Salesforce.Com Inc, Quantivate LLC, Oracle Corporation, etc.
Our report offerings include:

  • Explore key findings of the overall market
  • Strategic breakdown of market dynamics (Drivers, Restraints, Opportunities, Challenges)
  • Market forecasts for a minimum of 9 years, along with 3 years of historical data for all segments, sub-segments, and regions
  • Market Segmentation cater to a thorough assessment of key segments with their market estimations
  • Geographical Analysis: Assessments of the mentioned regions and country-level segments with their market share
  • Key analytics: Porter’s Five Forces Analysis, Vendor Landscape, Opportunity Matrix, Key Buying Criteria, etc.
  • Competitive landscape is the theoretical explanation of the key companies based on factors, market share, etc.
  • Company profiling: A detailed company overview, product/services offered, SCOT analysis, and recent strategic developments