Table of Content

1. Methodology and Scope
1.1. Research Methodology
1.2. Research Objective and Scope of the Report
2. Definition and Overview
3. Executive Summary
3.1. Snippet by Offering
3.2. Snippet by Deployment Type
3.3. Snippet by Technology
3.4. Snippet by Application
3.5. Snippet by Region
4. Dynamics
4.1. Impacting Factors
4.1.1. Drivers
4.1.1.1. Rising Focus on Improving Customer Experience
4.1.2. Restraints
4.1.2.1. Interoperability issues
4.1.3. Opportunity
4.1.4. Impact Analysis
5. Industry Analysis
5.1. Porter’s Five Force Analysis
5.2. Supply Chain Analysis
5.3. Value Chain Analysis
5.4. Pricing Analysis
5.5. Regulatory and Compliance Analysis
5.6. AI & Automation Impact Analysis
5.7. R&D and Innovation Analysis
5.8. Sustainability & Green Technology Analysis
5.9. Cybersecurity Analysis
5.10. Next Generation Technology Analysis
5.11. Technology Roadmap
5.12. DMI Opinion
6. By Offering
6.1. Introduction
6.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Offering
6.1.2. Market Attractiveness Index, By Offering
6.2. Solution*
6.2.1. Introduction
6.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
6.3. Service
7. By Deployment Type
7.1. Introduction
7.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Deployment Type
7.1.2. Market Attractiveness Index, By Deployment Type
7.2. On-premises*
7.2.1. Introduction
7.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
7.3. Cloud-based
8. By Technology
8.1. Introduction
8.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Technology
8.1.2. Market Attractiveness Index, By Technology
8.2. Machine Learning*
8.2.1. Introduction
8.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
8.3. Natural Language Processing (NLP)
8.4. Data Analytics
8.5. Others
9. By Application
9.1. Introduction
9.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Application
9.1.2. Market Attractiveness Index, By Application
9.2. Customer Analytics*
9.2.1. Introduction
9.2.2. Market Size Analysis and Y-o-Y Growth Analysis (%)
9.3. Network Security
9.4. Network Optimization
9.5. Self-Diagnostics
9.6. Virtual Assistance
9.7. Others
10. By Region
10.1. Introduction
10.1.1. Market Size Analysis and Y-o-Y Growth Analysis (%), By Region
10.1.2. Market Attractiveness Index, By Region
10.2. North America
10.2.1. Introduction
10.2.2. Key Region-Specific Dynamics
10.2.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Offering
10.2.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Deployment Type
10.2.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Technology
10.2.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By Application
10.2.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
10.2.7.1. U.S.
10.2.7.2. Canada
10.2.7.3. Mexico
10.3. Europe
10.3.1. Introduction
10.3.2. Key Region-Specific Dynamics
10.3.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Offering
10.3.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Deployment Type
10.3.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Technology
10.3.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By Application
10.3.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
10.3.7.1. Germany
10.3.7.2. UK
10.3.7.3. France
10.3.7.4. Italy
10.3.7.5. Russia
10.3.7.6. Rest of Europe
10.4. South America
10.4.1. Introduction
10.4.2. Key Region-Specific Dynamics
10.4.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Offering
10.4.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Deployment Type
10.4.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Technology
10.4.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By Application
10.4.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
10.4.7.1. Brazil
10.4.7.2. Argentina
10.4.7.3. Rest of South America
10.5. Asia-Pacific
10.5.1. Introduction
10.5.2. Key Region-Specific Dynamics
10.5.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Offering
10.5.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Deployment Type
10.5.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Technology
10.5.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By Application
10.5.7. Market Size Analysis and Y-o-Y Growth Analysis (%), By Country
10.5.7.1. China
10.5.7.2. India
10.5.7.3. Japan
10.5.7.4. Australia
10.5.7.5. Rest of Asia-Pacific
10.6. Middle East and Africa
10.6.1. Introduction
10.6.2. Key Region-Specific Dynamics
10.6.3. Market Size Analysis and Y-o-Y Growth Analysis (%), By Offering
10.6.4. Market Size Analysis and Y-o-Y Growth Analysis (%), By Deployment Type
10.6.5. Market Size Analysis and Y-o-Y Growth Analysis (%), By Technology
10.6.6. Market Size Analysis and Y-o-Y Growth Analysis (%), By Application
11. Competitive Landscape
11.1. Competitive Scenario
11.2. Market Positioning/Share Analysis
11.3. Mergers and Acquisitions Analysis
12. Company Profiles
12.1. AT&T*
12.1.1. Company Overview
12.1.2. Product Portfolio and Description
12.1.3. Financial Overview
12.1.4. Key Developments
12.2. Intel Corporation
12.3. Cisco Systems, Inc.
12.4. Google LLC
12.5. IBM Corporation
12.6. Infosys Limited
12.7. Intel Corporation
12.8. Microsoft
12.9. Nuance Communications, Inc.
12.10. Salesforce, Inc.
12.11. ZTE Corporation
LIST NOT EXHAUSTIVE
13. Appendix
13.1. About Us and Services
13.2. Contact Us