Table of Content
1. Product Overview
1.1. Market Definition
1.2. Scope of the Market
1.2.1. Markets Covered
1.2.2. Years Considered for Study
1.3. Key Market Segmentations
2. Research Methodology
2.1. Objective of the Study
2.2. Baseline Methodology
2.3. Formulation of the Scope
2.4. Assumptions and Limitations
2.5. Sources of Research
2.5.1. Secondary Research
2.5.2. Primary Research
2.6. Approach for the Market Study
2.6.1. The Bottom-Up Approach
2.6.2. The Top-Down Approach
2.7. Methodology Followed for Calculation of Market Size & Market Shares
2.8. Forecasting Methodology
2.8.1. Data Triangulation & Validation
3. Executive Summary
4. Voice of Customer
5. Global Business Process Outsourcing Market Outlook
5.1. Market Size & Forecast
5.1.1. By Value
5.2. Market Share & Forecast
5.2.1. By Service Type (Finance & Accounting Outsourcing, Marketing & Sales Outsourcing, Customer Support Outsourcing, Document Management & Processing)
5.2.2. By Operating Model (Traditional, Business Process-as-a-Service)
5.2.3. By Organization Size (SME’s and Large Enterprises)
5.2.4. By Vertical (BFSI, IT & Telecommunication, Retail & Consumer Goods, Manufacturing)
5.2.5. By Region
5.3. By Company (2023)
5.4. Market Map
6. North America Business Process Outsourcing Market Outlook
6.1. Market Size & Forecast
6.1.1. By Value
6.2. Market Share & Forecast
6.2.1. By Service Type
6.2.2. By Operating Model
6.2.3. By Organization Size
6.2.4. By Vertical
6.2.5. By Country
6.3. North America: Country Analysis
6.3.1. United States Business Process Outsourcing Market Outlook
6.3.1.1. Market Size & Forecast
6.3.1.1.1. By Value
6.3.1.2. Market Share & Forecast
6.3.1.2.1. By Service Type
6.3.1.2.2. By Operating Model
6.3.1.2.3. By Organization Size
6.3.1.2.4. By Vertical
6.3.2. Canada Business Process Outsourcing Market Outlook
6.3.2.1. Market Size & Forecast
6.3.2.1.1. By Value
6.3.2.2. Market Share & Forecast
6.3.2.2.1. By Service Type
6.3.2.2.2. By Operating Model
6.3.2.2.3. By Organization Size
6.3.2.2.4. By Vertical
6.3.3. Mexico Business Process Outsourcing Market Outlook
6.3.3.1. Market Size & Forecast
6.3.3.1.1. By Value
6.3.3.2. Market Share & Forecast
6.3.3.2.1. By Service Type
6.3.3.2.2. By Operating Model
6.3.3.2.3. By Organization Size
6.3.3.2.4. By Vertical
7. Europe Business Process Outsourcing Market Outlook
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Service Type
7.2.2. By Operating Model
7.2.3. By Organization Size
7.2.4. By Vertical
7.2.5. By Country
7.3. Europe: Country Analysis
7.3.1. Germany Business Process Outsourcing Market Outlook
7.3.1.1. Market Size & Forecast
7.3.1.1.1. By Value
7.3.1.2. Market Share & Forecast
7.3.1.2.1. By Service Type
7.3.1.2.2. By Operating Model
7.3.1.2.3. By Organization Size
7.3.1.2.4. By Vertical
7.3.2. United Kingdom Business Process Outsourcing Market Outlook
7.3.2.1. Market Size & Forecast
7.3.2.1.1. By Value
7.3.2.2. Market Share & Forecast
7.3.2.2.1. By Service Type
7.3.2.2.2. By Operating Model
7.3.2.2.3. By Organization Size
7.3.2.2.4. By Vertical
7.3.3. Italy Business Process Outsourcing Market Outlook
7.3.3.1. Market Size & Forecast
7.3.3.1.1. By Value
7.3.3.2. Market Share & Forecast
7.3.3.2.1. By Service Type
7.3.3.2.2. By Operating Model
7.3.3.2.3. By Organization Size
7.3.3.2.4. By Vertical
7.3.4. France Business Process Outsourcing Market Outlook
7.3.4.1. Market Size & Forecast
7.3.4.1.1. By Value
7.3.4.2. Market Share & Forecast
7.3.4.2.1. By Service Type
7.3.4.2.2. By Operating Model
7.3.4.2.3. By Organization Size
7.3.4.2.4. By Vertical
7.3.5. Spain Business Process Outsourcing Market Outlook
7.3.5.1. Market Size & Forecast
7.3.5.1.1. By Value
7.3.5.2. Market Share & Forecast
7.3.5.2.1. By Service Type
7.3.5.2.2. By Operating Model
7.3.5.2.3. By Organization Size
7.3.5.2.4. By Vertical
8. Asia-Pacific Business Process Outsourcing Market Outlook
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share & Forecast
8.2.1. By Service Type
8.2.2. By Operating Model
8.2.3. By Organization Size
8.2.4. By Vertical
8.2.5. By Country
8.3. Asia-Pacific: Country Analysis
8.3.1. China Business Process Outsourcing Market Outlook
8.3.1.1. Market Size & Forecast
8.3.1.1.1. By Value
8.3.1.2. Market Share & Forecast
8.3.1.2.1. By Service Type
8.3.1.2.2. By Operating Model
8.3.1.2.3. By Organization Size
8.3.1.2.4. By Vertical
8.3.2. India Business Process Outsourcing Market Outlook
8.3.2.1. Market Size & Forecast
8.3.2.1.1. By Value
8.3.2.2. Market Share & Forecast
8.3.2.2.1. By Service Type
8.3.2.2.2. By Operating Model
8.3.2.2.3. By Organization Size
8.3.2.2.4. By Vertical
8.3.3. Japan Business Process Outsourcing Market Outlook
8.3.3.1. Market Size & Forecast
8.3.3.1.1. By Value
8.3.3.2. Market Share & Forecast
8.3.3.2.1. By Service Type
8.3.3.2.2. By Operating Model
8.3.3.2.3. By Organization Size
8.3.3.2.4. By Vertical
8.3.4. South Korea Business Process Outsourcing Market Outlook
8.3.4.1. Market Size & Forecast
8.3.4.1.1. By Value
8.3.4.2. Market Share & Forecast
8.3.4.2.1. By Service Type
8.3.4.2.2. By Operating Model
8.3.4.2.3. By Organization Size
8.3.4.2.4. By Vertical
8.3.5. Australia Business Process Outsourcing Market Outlook
8.3.5.1. Market Size & Forecast
8.3.5.1.1. By Value
8.3.5.2. Market Share & Forecast
8.3.5.2.1. By Service Type
8.3.5.2.2. By Operating Model
8.3.5.2.3. By Organization Size
8.3.5.2.4. By Vertical
9. South America Business Process Outsourcing Market Outlook
9.1. Market Size & Forecast
9.1.1. By Value
9.2. Market Share & Forecast
9.2.1. By Service Type
9.2.2. By Operating Model
9.2.3. By Organization Size
9.2.4. By Vertical
9.2.5. By Country
9.3. South America: Country Analysis
9.3.1. Brazil Business Process Outsourcing Market Outlook
9.3.1.1. Market Size & Forecast
9.3.1.1.1. By Value
9.3.1.2. Market Share & Forecast
9.3.1.2.1. By Service Type
9.3.1.2.2. By Operating Model
9.3.1.2.3. By Organization Size
9.3.1.2.4. By Vertical
9.3.2. Argentina Business Process Outsourcing Market Outlook
9.3.2.1. Market Size & Forecast
9.3.2.1.1. By Value
9.3.2.2. Market Share & Forecast
9.3.2.2.1. By Service Type
9.3.2.2.2. By Operating Model
9.3.2.2.3. By Organization Size
9.3.2.2.4. By Vertical
9.3.3. Colombia Business Process Outsourcing Market Outlook
9.3.3.1. Market Size & Forecast
9.3.3.1.1. By Value
9.3.3.2. Market Share & Forecast
9.3.3.2.1. By Service Type
9.3.3.2.2. By Operating Model
9.3.3.2.3. By Organization Size
9.3.3.2.4. By Vertical
10. Middle East and Africa Business Process Outsourcing Market Outlook
10.1. Market Size & Forecast
10.1.1. By Value
10.2. Market Share & Forecast
10.2.1. By Service Type
10.2.2. By Operating Model
10.2.3. By Organization Size
10.2.4. By Vertical
10.2.5. By Country
10.3. Middle East and Africa: Country Analysis
10.3.1. South Africa Business Process Outsourcing Market Outlook
10.3.1.1. Market Size & Forecast
10.3.1.1.1. By Value
10.3.1.2. Market Share & Forecast
10.3.1.2.1. By Service Type
10.3.1.2.2. By Operating Model
10.3.1.2.3. By Organization Size
10.3.1.2.4. By Vertical
10.3.2. Saudi Arabia Business Process Outsourcing Market Outlook
10.3.2.1. Market Size & Forecast
10.3.2.1.1. By Value
10.3.2.2. Market Share & Forecast
10.3.2.2.1. By Service Type
10.3.2.2.2. By Operating Model
10.3.2.2.3. By Organization Size
10.3.2.2.4. By Vertical
10.3.3. UAE Business Process Outsourcing Market Outlook
10.3.3.1. Market Size & Forecast
10.3.3.1.1. By Value
10.3.3.2. Market Share & Forecast
10.3.3.2.1. By Service Type
10.3.3.2.2. By Operating Model
10.3.3.2.3. By Organization Size
10.3.3.2.4. By Vertical
10.3.4. Kuwait Business Process Outsourcing Market Outlook
10.3.4.1. Market Size & Forecast
10.3.4.1.1. By Value
10.3.4.2. Market Share & Forecast
10.3.4.2.1. By Service Type
10.3.4.2.2. By Operating Model
10.3.4.2.3. By Organization Size
10.3.4.2.4. By Vertical
10.3.5. Turkey Business Process Outsourcing Market Outlook
10.3.5.1. Market Size & Forecast
10.3.5.1.1. By Value
10.3.5.2. Market Share & Forecast
10.3.5.2.1. By Service Type
10.3.5.2.2. By Operating Model
10.3.5.2.3. By Organization Size
10.3.5.2.4. By Vertical
11. Market Dynamics
11.1. Drivers
11.2. Challenges
12. Market Trends & Developments
13. Company Profiles
13.1. Accenture PLC
13.1.1. Business Overview
13.1.2. Key Revenue and Financials
13.1.3. Recent Developments
13.1.4. Key Personnel/Key Contact Person
13.1.5. Key Product/Services Offered
13.2. Amdocs Group Companies
13.2.1. Business Overview
13.2.2. Key Revenue and Financials
13.2.3. Recent Developments
13.2.4. Key Personnel/Key Contact Person
13.2.5. Key Product/Services Offered
13.3. Capgemini Services SAS
13.3.1. Business Overview
13.3.2. Key Revenue and Financials
13.3.3. Recent Developments
13.3.4. Key Personnel/Key Contact Person
13.3.5. Key Product/Services Offered
13.4. Cognizant Technology Solutions Corporation
13.4.1. Business Overview
13.4.2. Key Revenue and Financials
13.4.3. Recent Developments
13.4.4. Key Personnel/Key Contact Person
13.4.5. Key Product/Services Offered
13.5. HCLTech Ltd
13.5.1. Business Overview
13.5.2. Key Revenue and Financials
13.5.3. Recent Developments
13.5.4. Key Personnel/Key Contact Person
13.5.5. Key Product/Services Offered
13.6. Infosys Limited
13.6.1. Business Overview
13.6.2. Key Revenue and Financials
13.6.3. Recent Developments
13.6.4. Key Personnel/Key Contact Person
13.6.5. Key Product/Services Offered
13.7. IBM Corporation
13.7.1. Business Overview
13.7.2. Key Revenue and Financials
13.7.3. Recent Developments
13.7.4. Key Personnel/Key Contact Person
13.7.5. Key Product/Services Offered
13.8. Wipro Limited
13.8.1. Business Overview
13.8.2. Key Revenue and Financials
13.8.3. Recent Developments
13.8.4. Key Personnel/Key Contact Person
13.8.5. Key Product/Services Offered
14. Strategic Recommendations
15. About Us & Disclaimer