Table of Content


Table of Contents 2
Tables 5
Charts 6
Qualtrics International Inc - Key Company Facts 7
Qualtrics International Inc - Company Description 8
Qualtrics International Inc - Head Office & Locations 9
Head Office - Country 9
Qualtrics International Inc - Products and Services 10
Products 10
Qualtrics International Inc - Historic Events 11
Qualtrics International Inc - Company’s Mission and Vision 12
Mission 12
Qualtrics International Inc - Corporate Strategy 13
Qualtrics International Inc - Business Description 15
Customer Experience (CX) 16
Employee Experience (EX) 16
Product Experience (PX) 16
Brand Experience (BX) 16
Research Services 16
Qualtrics International Inc - ESG Spotlight 18
Environment 18
Social 18
Corporate Governance 18
Qualtrics International Inc - SWOT Analysis 20
Overview 20
Strengths 22
Weaknesses 25
Opportunities 26
Threats 27
Qualtrics International Inc - PESTLE Analysis 28
Overview 28
Political Factors 30
Economic Factors 32
Social Factors 34
Technological Factors 35
Legal Factors 37
Environmental Factors 38
Competing Players 40
Snapshot of Competing Players 41
NICE Ltd 41
Key Company Facts 41
Company Description 41
salesforce.com Inc. 43
Key Company Facts 43
Company Description 43
Medallia Inc 45
Key Company Facts 45
Company Description 45
Podium Corporation Inc 46
Key Company Facts 46
Company Description 46
Lucid Software Inc 47
Key Company Facts 47
Company Description 47
Qualtrics International Inc - Business Signals 48
Signal Sentiments Analytics 48
Signal Segments Analytics 49
Signal Segments by Sentiments Analytics 50
Signals by Sentiments Analytics 53
Qualtrics International Inc - In the News 58
17-Apr-2024 - Qualtrics Appoints Gurdeep Singh Pall as President, AI Strategy 58
16-Apr-2024 - StarHub accelerates growth and delivers superior customer experience with Qualtrics 60
10-Apr-2024 - The Backstreet Boys will Perform at Qualtrics X4 2024, the Experience Management Summit 60
01-Apr-2024 - Qualtrics Bolsters Leadership Team to Help Customers Harness the Full Power of AI in Experience Management 62
05-Mar-2024 - Qualtrics Reveals Agenda and Speakers for X4 2024, the Experience Management Summit 64
19-Feb-2024 - Manchester City extends partnership with Qualtrics as the Club’s Official Experience Management Software Partner 66
05-Feb-2024 - Qualtrics Again Named a Leader in 2024 Gartner Magic Quadrant for Voice of the Customer 67
11-Oct-2023 - New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences 69
09-Oct-2023 - Qualtrics Partners With Oculi Data to Deliver Nursing Excellence Benchmarking 71
27-Sep-2023 - Southwest Airlines Partners with Qualtrics in an Effort to Enhance Employee Experiences 72
24-Aug-2023 - K-12 Education Institutions Choose Qualtrics to Get Student and Employee Insights Faster 74
15-Aug-2023 - Qualtrics Announces General Availability of new AI-Powered Qualitative Research Tools That Provide Smarter, Faster Insights 76
03-Aug-2023 - Qualtrics Announces General Availability of Digital Experience Analytics, Empowering Companies to Improve Digital Customer Experiences 78
19-Jul-2023 - Qualtrics Launches XM/os2: The Next Generation of The Qualtrics Platform Fully Enabled With AI 80
13-Jun-2023 - Qualtrics and Bain & Company Introduce Early Access to NPS? Outer Loop, an End-to-End Way to Manage Customer Experience Enhancement Opportunities 84
07-Jun-2023 - Qualtrics Announces New Designations to Improve How Governments Manage Customer and Employee Experience 86
01-Jun-2023 - Qualtrics Announces General Availability of Customer Journey Optimizer, Helping Companies Identify and Eliminate Points of Friction for Customers 88
Qualtrics International Inc - Key Deals 90
28-Jun-2023 - Silver Lake and CPP Investments Complete Acquisition of Qualtrics 90
Appendix 91
Definitions 91
SWOT Analysis 91
PESTLE Analysis 91
Value Chain Analysis 91
ESG Spotlight 91
Research Methodology 92
Disclaimer 93
Contact Us 93



List of Figures

Charts

Figure 1: Qualtrics International Inc - SWOT Analysis 21
Figure 2: Qualtrics International Inc - PESTLE Analysis 29
Figure 3: Competing Players - NICE Ltd - Key Financials 42
Figure 4: Competing Players - salesforce.com Inc. - Key Financials 44
Figure 5: Qualtrics International Inc - Business Signal Sentiments Analytics 48
Figure 6: Qualtrics International Inc - Business Signal Segments Analytics 49
Figure 7: Qualtrics International Inc - Business Signal Segments by Sentiments Analytics - Positive 50
Figure 8: Qualtrics International Inc - Business Signal Segments by Sentiments Analytics - Neutral 50
Figure 9: Qualtrics International Inc - Business Signal Segments by Sentiments Analytics - Negative 51
Figure 10: Qualtrics International Inc - Business Signals by Sentiment Analytics - Positive 53
Figure 11: Qualtrics International Inc - Business Signals by Sentiment Analytics - Neutral 54
Figure 12: Qualtrics International Inc - Business Signals by Sentiment Analytics - Negative 55

List of Tables

Tables

Table 1: Qualtrics International Inc - Company Facts 7
Table 2: Qualtrics International Inc - Products 10
Table 3: Qualtrics International Inc - Historic Events 11
Table 4: Qualtrics International Inc - Competing Players 40
Table 5: Competing Players - NICE Ltd - Key Company Facts 41
Table 6: Competing Players - NICE Ltd - Key Financials 42
Table 7: Competing Players - salesforce.com Inc. - Key Company Facts 43
Table 8: Competing Players - salesforce.com Inc. - Key Financials 44
Table 9: Competing Players - Medallia Inc - Key Company Facts 45
Table 10: Competing Players - Podium Corporation Inc - Key Company Facts 46
Table 11: Competing Players - Lucid Software Inc - Key Company Facts 47
Table 12: Qualtrics International Inc - Business Signal Sentiments Analytics 48
Table 13: Qualtrics International Inc - Business Signal Segments Analytics 49
Table 14: Qualtrics International Inc - Business Signal Segments by Sentiments Analytics 52
Table 15: Qualtrics International Inc - Business Signals by Sentiment Analytics 56
Table 16: Qualtrics International Inc - Business Signal, Segment and Sentiment 57