Table of Content


1.Product Overview
1.1.Market Definition
1.2.Scope of the Market
1.2.1.Markets Covered
1.2.2.Years Considered for Study
1.2.3.Key Market Segmentations
2.Research Methodology
2.1.Objective of the Study
2.2.Baseline Methodology
2.3.Formulation of the Scope
2.4.Assumptions and Limitations
2.5.Sources of Research
2.5.1.Secondary Research
2.5.2.Primary Research
2.6.Approach for the Market Study
2.6.1.The Bottom-Up Approach
2.6.2.The Top-Down Approach
2.7.Methodology Followed for Calculation of Market Size Market Shares
2.8.Forecasting Methodology
2.8.1.Data Triangulation Validation
3.Executive Summary
4.Impact of COVID-19 on Global Chatbot Market
5.Voice of Customer
6.Global Chatbot
7.Global Chatbot Market Outlook
7.1.Market Size Forecast
7.1.1.By Value
7.2.Market Share Forecast
7.2.1.By Bot Communication (Text, Audio, Video)
7.2.2.By End User Vertical (Retail eCommerce, Healthcare Life Sciences)
7.2.3.By Region
7.3.By Company (2023)
7.4.Market Map
8.North America Chatbot MarketOutlook
8.1.Market Size Forecast
8.1.1.By Value
8.2.Market Share Forecast
8.2.1.By Bot Communication
8.2.2.By End User Vertical
8.2.3.By Country
8.3.North America: Country Analysis
8.3.1.United States Chatbot Market Outlook
8.3.1.1.Market Size Forecast
8.3.1.1.1.By Value
8.3.1.2.Market Share Forecast
8.3.1.2.1.By Bot Communication
8.3.1.2.2.By End User Vertical
8.3.2.Canada Chatbot Market Outlook
8.3.2.1.Market Size Forecast
8.3.2.1.1.By Value
8.3.2.2.Market Share Forecast
8.3.2.2.1.By Bot Communication
8.3.2.2.2.By End User Vertical
8.3.3.Mexico Chatbot Market Outlook
8.3.3.1.Market Size Forecast
8.3.3.1.1.By Value
8.3.3.2.Market Share Forecast
8.3.3.2.1.By Bot Communication
8.3.3.2.2.By End User Vertical
9.Europe Chatbot MarketOutlook
9.1.Market Size Forecast
9.1.1.By Value
9.2.Market Share Forecast
9.2.1.By Bot Communication
9.2.2.By End User Vertical
9.2.3.By Country
9.3.Europe: Country Analysis
9.3.1.Germany Chatbot Market Outlook
9.3.1.1.Market Size Forecast
9.3.1.1.1.By Value
9.3.1.2.Market Share Forecast
9.3.1.2.1.By Bot Communication
9.3.1.2.2.By End User Vertical
9.3.2.France Chatbot Market Outlook
9.3.2.1.Market Size Forecast
9.3.2.1.1.By Value
9.3.2.2.Market Share Forecast
9.3.2.2.1.By Bot Communication
9.3.2.2.2.By End User Vertical
9.3.3.United Kingdom Chatbot Market Outlook
9.3.3.1.Market Size Forecast
9.3.3.1.1.By Value
9.3.3.2.Market Share Forecast
9.3.3.2.1.By Bot Communication
9.3.3.2.2.By End User Vertical
9.3.4.Italy Chatbot Market Outlook
9.3.4.1.Market Size Forecast
9.3.4.1.1.By Value
9.3.4.2.Market Share Forecast
9.3.4.2.1.By Bot Communication
9.3.4.2.2.By End User Vertical
9.3.5.Spain Chatbot Market Outlook
9.3.5.1.Market Size Forecast
9.3.5.1.1.By Value
9.3.5.2.Market Share Forecast
9.3.5.2.1.By Bot Communication
9.3.5.2.2.By End User Vertical
9.3.6.Netherlands Chatbot Market Outlook
9.3.6.1.Market Size Forecast
9.3.6.1.1.By Value
9.3.6.2.Market Share Forecast
9.3.6.2.1.By Bot Communication
9.3.6.2.2.By End User Vertical
9.3.7.Belgium Chatbot Market Outlook
9.3.7.1.Market Size Forecast
9.3.7.1.1.By Value
9.3.7.2.Market Share Forecast
9.3.7.2.1.By Bot Communication
9.3.7.2.2.By End User Vertical
10.South America Chatbot Market Outlook
10.1.Market Size Forecast
10.1.1.By Value
10.2.Market Share Forecast
10.2.1.By Bot Communication
10.2.2.By End User Vertical
10.2.3.By Country
10.3.South America: Country Analysis
10.3.1.Brazil Chatbot Market Outlook
10.3.1.1.Market Size Forecast
10.3.1.1.1.By Value
10.3.1.2.Market Share Forecast
10.3.1.2.1.By Bot Communication
10.3.1.2.2.By End User Vertical
10.3.2.Colombia Chatbot Market Outlook
10.3.2.1.Market Size Forecast
10.3.2.1.1.By Value
10.3.2.2.Market Share Forecast
10.3.2.2.1.By Bot Communication
10.3.2.2.2.By End User Vertical
10.3.3.Argentina Chatbot Market Outlook
10.3.3.1.Market Size Forecast
10.3.3.1.1.By Value
10.3.3.2.Market Share Forecast
10.3.3.2.1.By Bot Communication
10.3.3.2.2.By End User Vertical
10.3.4.Chile Chatbot Market Outlook
10.3.4.1.Market Size Forecast
10.3.4.1.1.By Value
10.3.4.2.Market Share Forecast
10.3.4.2.1.By Bot Communication
10.3.4.2.2.By End User Vertical
11.Middle East Africa Chatbot MarketOutlook
11.1.Market Size Forecast
11.1.1.By Value
11.2.Market Share Forecast
11.2.1.By Bot Communication
11.2.2.By End User Vertical
11.2.3.By Country
11.3.Middle East Africa: Country Analysis
11.3.1.Saudi Arabia Chatbot Market Outlook
11.3.1.1.Market Size Forecast
11.3.1.1.1.By Value
11.3.1.2.Market Share Forecast
11.3.1.2.1.By Bot Communication
11.3.1.2.2.By End User Vertical
11.3.2.UAE Chatbot Market Outlook
11.3.2.1.Market Size Forecast
11.3.2.1.1.By Value
11.3.2.2.Market Share Forecast
11.3.2.2.1.By Bot Communication
11.3.2.2.2.By End User Vertical
11.3.3.South Africa Chatbot Market Outlook
11.3.3.1.Market Size Forecast
11.3.3.1.1.By Value
11.3.3.2.Market Share Forecast
11.3.3.2.1.By Bot Communication
11.3.3.2.2.By End User Vertical
11.3.4.Turkey Chatbot Market Outlook
11.3.4.1.Market Size Forecast
11.3.4.1.1.By Value
11.3.4.2.Market Share Forecast
11.3.4.2.1.By Bot Communication
11.3.4.2.2.By End User Vertical
12.Asia Pacific Chatbot Market Outlook
12.1.Market Size Forecast
12.1.1.By Value
12.2.Market Share Forecast
12.2.1.By Bot Communication
12.2.2.By End User Vertical
12.2.3.By Country
12.3.Asia-Pacific: Country Analysis
12.3.1.China Chatbot Market Outlook
12.3.1.1.Market Size Forecast
12.3.1.1.1.By Value
12.3.1.2.Market Share Forecast
12.3.1.2.1.By Bot Communication
12.3.1.2.2.By End User Vertical
12.3.2.India Chatbot Market Outlook
12.3.2.1.Market Size Forecast
12.3.2.1.1.By Value
12.3.2.2.Market Share Forecast
12.3.2.2.1.By Bot Communication
12.3.2.2.2.By End User Vertical
12.3.3.Japan Chatbot Market Outlook
12.3.3.1.Market Size Forecast
12.3.3.1.1.By Value
12.3.3.2.Market Share Forecast
12.3.3.2.1.By Bot Communication
12.3.3.2.2.By End User Vertical
12.3.4.South Korea Chatbot Market Outlook
12.3.4.1.Market Size Forecast
12.3.4.1.1.By Value
12.3.4.2.Market Share Forecast
12.3.4.2.1.By Bot Communication
12.3.4.2.2.By End User Vertical
12.3.5.Australia Chatbot Market Outlook
12.3.5.1.Market Size Forecast
12.3.5.1.1.By Value
12.3.5.2.Market Share Forecast
12.3.5.2.1.By Bot Communication
12.3.5.2.2.By End User Vertical
12.3.6.Thailand Chatbot Market Outlook
12.3.6.1.Market Size Forecast
12.3.6.1.1.By Value
12.3.6.2.Market Share Forecast
12.3.6.2.1.By Bot Communication
12.3.6.2.2.By End User Vertical
12.3.7.Malaysia Chatbot Market Outlook
12.3.7.1.Market Size Forecast
12.3.7.1.1.By Value
12.3.7.2.Market Share Forecast
12.3.7.2.1.By Bot Communication
12.3.7.2.2.By End User Vertical
13.Market Dynamics
13.1.Drivers
13.2.Challenges
14.Market Trends and Developments
15.Company Profiles
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15.
15.1.IBM Corporation
15.1.1.Business Overview
15.1.2.Key Revenue and Financials
15.1.3.Recent Developments
15.1.4.Key Personnel/Key Contact Person
15.1.5.Key Product/Services Offered
15.2.eGain Corporation
15.2.1.Business Overview
15.2.2.Key Revenue and Financials
15.2.3.Recent Developments
15.2.4.Key Personnel/Key Contact Person
15.2.5.Key Product/Services Offered
15.3.Nuance Communications Inc. (Microsoft Corp.)
15.3.1.Business Overview
15.3.2.Key Revenue and Financials
15.3.3.Recent Developments
15.3.4.Key Personnel/Key Contact Person
15.3.5.Key Product/Services Offered
15.4.Creative Virtual Ltd
15.4.1.Business Overview
15.4.2.Key Revenue and Financials
15.4.3.Recent Developments
15.4.4.Key Personnel/Key Contact Person
15.4.5.Key Product/Services Offered
15.5.Avaamo Inc.
15.5.1.Business Overview
15.5.2.Key Revenue and Financials
15.5.3.Recent Developments
15.5.4.Key Personnel/Key Contact Person
15.5.5.Key Product/Services Offered
15.6.EdgeVerve Systems Limited
15.6.1.Business Overview
15.6.2.Key Revenue and Financials
15.6.3.Recent Developments
15.6.4.Key Personnel/Key Contact Person
15.6.5.Key Product/Services Offered
15.7.Zendesk Inc.
15.7.1.Business Overview
15.7.2.Key Revenue and Financials
15.7.3.Recent Developments
15.7.4.Key Personnel/Key Contact Person
15.7.5.Key Product/Services Offered
15.8.Inbenta Holdings Inc.
15.8.1.Business Overview
15.8.2.Key Revenue and Financials
15.8.3.Recent Developments
15.8.4.Key Personnel/Key Contact Person
15.8.5.Key Product/Services Offered
15.9.Serviceaide Inc.
15.9.1.Business Overview
15.9.2.Key Revenue and Financials
15.9.3.Recent Developments
15.9.4.Key Personnel/Key Contact Person
15.9.5.Key Product/Services Offered
15.10.Amelia US LLC (Ipsoft Inc.)
15.10.1.Business Overview
15.10.2.Key Revenue and Financials
15.10.3.Recent Developments
15.10.4.Key Personnel/Key Contact Person
15.10.5.Key Product/Services Offered
16.Strategic Recommendations

17. About Us Disclaimer