Table of Content




1. Executive Summary


2. Global Conversational AI Market : Market Dynamics
2.1: Introduction, Background, and Classifications
2.2: Supply Chain
2.3: Industry Drivers and Challenges 


3. Market Trends and Forecast Analysis from 2018 to 2030
3.1. Macroeconomic Trends (2018-2023) and Forecast (2024-2030)
3.2. Global Conversational AI Market Trends (2018-2023) and Forecast (2024-2030)

3.3: Global Conversational AI Market by Business Function
3.3.1: Information Technology Service Management
3.3.2: Human Resource
3.3.3: Sales & Marketing
3.3.4: Operations & Supply Chain
3.3.5: Finance & Accounting

3.4: Global Conversational AI Market by Channel
3.4.1: Emails & Websites
3.4.2: Mobile Apps
3.4.3: Telephones
3.4.4: Messaging Apps


3.5: Global Conversational AI Market by Offering
3.5.1: Solutions
3.5.2: Services

3.6: Global Conversational AI Market by End Use
3.6.1: Banking, Financial Services & Insurance
3.6.2: Retail & ecommerce
3.6.3: Healthcare & Life Sciences
3.6.4: Travel & Hospitality
3.6.5: IT & ITES
3.6.6: Media & Entertainment
3.6.7: Automobile & Transportation
3.6.8: Others


4. Market Trends and Forecast Analysis by Region from 2018 to 2030
4.1: Global Conversational AI Market by Region
4.2: North American Conversational AI Market

4.2.1: North American Conversational AI Market by Business Function: Information Technology Service Management, Human Resource, Sales & Marketing, Operations & Supply Chain, and Finance & Accounting
4.2.2: North American Conversational AI Market by End Use: Banking, Financial Services & Insurance, Retail & ecommerce, Healthcare & Life Sciences, Travel & Hospitality, IT & ITES, Media & Entertainment, Automobile & Transportation, and Others

4.3: European Conversational AI Market
4.3.1: European Conversational AI Market by Business Function: Information Technology Service Management, Human Resource, Sales & Marketing, Operations & Supply Chain, and Finance & Accounting
4.3.2: European Conversational AI Market by End Use: Banking, Financial Services & Insurance, Retail & ecommerce, Healthcare & Life Sciences, Travel & Hospitality, IT & ITES, Media & Entertainment, Automobile & Transportation, and Others

4.4: APAC Conversational AI Market
4.4.1: APAC Conversational AI Market by Business Function: Information Technology Service Management, Human Resource, Sales & Marketing, Operations & Supply Chain, and Finance & Accounting
4.4.2: APAC Conversational AI Market by End Use: Banking, Financial Services & Insurance, Retail & ecommerce, Healthcare & Life Sciences, Travel & Hospitality, IT & ITES, Media & Entertainment, Automobile & Transportation, and Others

4.5: ROW Conversational AI Market
4.5.1: ROW Conversational AI Market by Business Function: Information Technology Service Management, Human Resource, Sales & Marketing, Operations & Supply Chain, and Finance & Accounting
4.5.2: ROW Conversational AI Market by End Use: Banking, Financial Services & Insurance, Retail & ecommerce, Healthcare & Life Sciences, Travel & Hospitality, IT & ITES, Media & Entertainment, Automobile & Transportation, and Others


5. Competitor Analysis
5.1: Product Portfolio Analysis
5.2: Operational Integration
5.3: Porter’s Five Forces Analysis


6. Growth Opportunities and Strategic Analysis
6.1: Growth Opportunity Analysis
6.1.1: Growth Opportunities for the Global Conversational AI Market by Business Function
6.1.2: Growth Opportunities for the Global Conversational AI Market by Channel
6.1.3: Growth Opportunities for the Global Conversational AI Market by Offering
6.1.4: Growth Opportunities for the Global Conversational AI Market by End Use
6.1.5: Growth Opportunities for the Global Conversational AI Market by Region

6.2: Emerging Trends in the Global Conversational AI Market

6.3: Strategic Analysis
6.3.1: New Product Development
6.3.2: Capacity Expansion of the Global Conversational AI Market
6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Conversational AI Market
6.3.4: Certification and Licensing


7. Company Profiles of Leading Players
7.1: IBM
7.2: Microsoft
7.3: Google
7.4: AWS
7.5: Artificial Solutions
7.6: Baidu
7.7: SAP
7.8: Oracle
7.9: OpenAI
7.10: LivePerson