Table of Content

1. Preface
1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Limitations
1.7. Assumptions
1.8. Stakeholders

2. Research Methodology
2.1. Define: Research Objective
2.2. Determine: Research Design
2.3. Prepare: Research Instrument
2.4. Collect: Data Source
2.5. Analyze: Data Interpretation
2.6. Formulate: Data Verification
2.7. Publish: Research Report
2.8. Repeat: Report Update

3. Executive Summary

4. Market Overview
4.1. Introduction
4.2. Call Centres Market, by Region

5. Market Insights
5.1. Market Dynamics
5.1.1. Drivers
5.1.1.1. Growing focus of companies on providing better services to the customers
5.1.1.2. The increasing use of RPA in call centers
5.1.1.3. Significant increase in the importance of self service
5.1.2. Restraints
5.1.2.1. Involvement of various complexities in the processes of call centre
5.1.3. Opportunities
5.1.3.1. Increased productivity with the introduction of artificial intelligence
5.1.3.2. Continuous reshaping of call centres due to introduction of cloud communication
5.1.4. Challenges
5.1.4.1. Call centres and the regulatory environment
5.2. Market Segmentation Analysis
5.3. Market Trend Analysis
5.4. Cumulative Impact of High Inflation
5.5. Porter’s Five Forces Analysis
5.5.1. Threat of New Entrants
5.5.2. Threat of Substitutes
5.5.3. Bargaining Power of Customers
5.5.4. Bargaining Power of Suppliers
5.5.5. Industry Rivalry
5.6. Value Chain & Critical Path Analysis
5.7. Regulatory Framework

6. Call Centres Market, by Component
6.1. Introduction
6.2. Consulting & Training
6.3. Integration & Deployment
6.4. Solutions
6.5.1. Automatic Call Distributors
6.5.2. Call Center Workforce Optimization
6.5.3. Computer Telephony Integration
6.5.4. Intelligent Call Routing
6.5.5. Intelligent Virtual Assistants
6.5.6. Interactive Voice Response
6.5.7. Reporting & Analytics
6.5. Support & Maintenance

7. Call Centres Market, by Deployment
7.1. Introduction
7.2. Cloud-Based Call Centers
7.3. Hybrid Call Centers
7.4. On-Premise Call Centers

8. Call Centres Market, by Vertical
8.1. Introduction
8.2. BFSI
8.3. Government
8.4. Healthcare
8.5. IT & Telecom
8.6. Media & Entertainment
8.7. Retail & Consumer Goods
8.8. Travel & Hospitality

9. Americas Call Centres Market
9.1. Introduction
9.2. Argentina
9.3. Brazil
9.4. Canada
9.5. Mexico
9.6. United States

10. Asia-Pacific Call Centres Market
10.1. Introduction
10.2. Australia
10.3. China
10.4. India
10.5. Indonesia
10.6. Japan
10.7. Malaysia
10.8. Philippines
10.9. Singapore
10.10. South Korea
10.11. Taiwan
10.12. Thailand
10.13. Vietnam

11. Europe, Middle East & Africa Call Centres Market
11.1. Introduction
11.2. Denmark
11.3. Egypt
11.4. Finland
11.5. France
11.6. Germany
11.7. Israel
11.8. Italy
11.9. Netherlands
11.10. Nigeria
11.11. Norway
11.12. Poland
11.13. Qatar
11.14. Russia
11.15. Saudi Arabia
11.16. South Africa
11.17. Spain
11.18. Sweden
11.19. Switzerland
11.20. Turkey
11.21. United Arab Emirates
11.22. United Kingdom

12. Competitive Landscape
12.1. FPNV Positioning Matrix
12.2. Market Share Analysis, By Key Player
12.3. Competitive Scenario Analysis, By Key Player

13. Competitive Portfolio
13.1. Key Company Profiles
13.1.1. Alliance Data Systems Inc.
13.1.2. Alorica Inc.
13.1.3. ATOS SE
13.1.4. BT PLC
13.1.5. Concentrix
13.1.6. Entel Call Center S.A.
13.1.7. EXL Service Holding Inc.
13.1.8. Genpact Limited
13.1.9. HCL BPO Services NI Ltd.
13.1.10. IBEX Global Solutions PLC
13.1.11. International Business Machines Corporation
13.1.12. Plusoft Informatica Ltd.
13.1.13. Sitel Group
13.1.14. Tata Consultancy Services Ltd.
13.1.15. Teleperformance SE
13.1.16. TTEC Holdings Inc.
13.1.17. Wipro Ltd.
13.2. Key Product Portfolio

14. Appendix
14.1. Discussion Guide
14.2. License & Pricing



List of Figures

FIGURE 1. CALL CENTRES MARKET RESEARCH PROCESS
FIGURE 2. CALL CENTRES MARKET SIZE, 2023 VS 2030
FIGURE 3. CALL CENTRES MARKET SIZE, 2018-2030 (USD MILLION)
FIGURE 4. CALL CENTRES MARKET SIZE, BY REGION, 2023 VS 2030 (%)
FIGURE 5. CALL CENTRES MARKET SIZE, BY REGION, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 6. CALL CENTRES MARKET DYNAMICS
FIGURE 7. CALL CENTRES MARKET SIZE, BY COMPONENT, 2023 VS 2030 (%)
FIGURE 8. CALL CENTRES MARKET SIZE, BY COMPONENT, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 9. CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2023 VS 2030 (%)
FIGURE 10. CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 11. CALL CENTRES MARKET SIZE, BY VERTICAL, 2023 VS 2030 (%)
FIGURE 12. CALL CENTRES MARKET SIZE, BY VERTICAL, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 13. AMERICAS CALL CENTRES MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
FIGURE 14. AMERICAS CALL CENTRES MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 15. UNITED STATES CALL CENTRES MARKET SIZE, BY STATE, 2023 VS 2030 (%)
FIGURE 16. UNITED STATES CALL CENTRES MARKET SIZE, BY STATE, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 17. ASIA-PACIFIC CALL CENTRES MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
FIGURE 18. ASIA-PACIFIC CALL CENTRES MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 19. EUROPE, MIDDLE EAST & AFRICA CALL CENTRES MARKET SIZE, BY COUNTRY, 2023 VS 2030 (%)
FIGURE 20. EUROPE, MIDDLE EAST & AFRICA CALL CENTRES MARKET SIZE, BY COUNTRY, 2023 VS 2024 VS 2030 (USD MILLION)
FIGURE 21. CALL CENTRES MARKET, FPNV POSITIONING MATRIX, 2023
FIGURE 22. CALL CENTRES MARKET SHARE, BY KEY PLAYER, 2023

List of Tables

TABLE 1. CALL CENTRES MARKET SEGMENTATION & COVERAGE
TABLE 2. UNITED STATES DOLLAR EXCHANGE RATE, 2018–2023
TABLE 3. CALL CENTRES MARKET SIZE, 2018-2030 (USD MILLION)
TABLE 4. GLOBAL CALL CENTRES MARKET SIZE, BY REGION, 2018-2030 (USD MILLION)
TABLE 5. CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 6. CALL CENTRES MARKET SIZE, BY CONSULTING & TRAINING, BY REGION, 2018-2030 (USD MILLION)
TABLE 7. CALL CENTRES MARKET SIZE, BY INTEGRATION & DEPLOYMENT, BY REGION, 2018-2030 (USD MILLION)
TABLE 8. CALL CENTRES MARKET SIZE, BY SOLUTIONS, BY REGION, 2018-2030 (USD MILLION)
TABLE 9. CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 10. CALL CENTRES MARKET SIZE, BY AUTOMATIC CALL DISTRIBUTORS, BY REGION, 2018-2030 (USD MILLION)
TABLE 11. CALL CENTRES MARKET SIZE, BY CALL CENTER WORKFORCE OPTIMIZATION, BY REGION, 2018-2030 (USD MILLION)
TABLE 12. CALL CENTRES MARKET SIZE, BY COMPUTER TELEPHONY INTEGRATION, BY REGION, 2018-2030 (USD MILLION)
TABLE 13. CALL CENTRES MARKET SIZE, BY INTELLIGENT CALL ROUTING, BY REGION, 2018-2030 (USD MILLION)
TABLE 14. CALL CENTRES MARKET SIZE, BY INTELLIGENT VIRTUAL ASSISTANTS, BY REGION, 2018-2030 (USD MILLION)
TABLE 15. CALL CENTRES MARKET SIZE, BY INTERACTIVE VOICE RESPONSE, BY REGION, 2018-2030 (USD MILLION)
TABLE 16. CALL CENTRES MARKET SIZE, BY REPORTING & ANALYTICS, BY REGION, 2018-2030 (USD MILLION)
TABLE 17. CALL CENTRES MARKET SIZE, BY SUPPORT & MAINTENANCE, BY REGION, 2018-2030 (USD MILLION)
TABLE 18. CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 19. CALL CENTRES MARKET SIZE, BY CLOUD-BASED CALL CENTERS, BY REGION, 2018-2030 (USD MILLION)
TABLE 20. CALL CENTRES MARKET SIZE, BY HYBRID CALL CENTERS, BY REGION, 2018-2030 (USD MILLION)
TABLE 21. CALL CENTRES MARKET SIZE, BY ON-PREMISE CALL CENTERS, BY REGION, 2018-2030 (USD MILLION)
TABLE 22. CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 23. CALL CENTRES MARKET SIZE, BY BFSI, BY REGION, 2018-2030 (USD MILLION)
TABLE 24. CALL CENTRES MARKET SIZE, BY GOVERNMENT, BY REGION, 2018-2030 (USD MILLION)
TABLE 25. CALL CENTRES MARKET SIZE, BY HEALTHCARE, BY REGION, 2018-2030 (USD MILLION)
TABLE 26. CALL CENTRES MARKET SIZE, BY IT & TELECOM, BY REGION, 2018-2030 (USD MILLION)
TABLE 27. CALL CENTRES MARKET SIZE, BY MEDIA & ENTERTAINMENT, BY REGION, 2018-2030 (USD MILLION)
TABLE 28. CALL CENTRES MARKET SIZE, BY RETAIL & CONSUMER GOODS, BY REGION, 2018-2030 (USD MILLION)
TABLE 29. CALL CENTRES MARKET SIZE, BY TRAVEL & HOSPITALITY, BY REGION, 2018-2030 (USD MILLION)
TABLE 30. AMERICAS CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 31. AMERICAS CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 32. AMERICAS CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 33. AMERICAS CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 34. AMERICAS CALL CENTRES MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
TABLE 35. ARGENTINA CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 36. ARGENTINA CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 37. ARGENTINA CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 38. ARGENTINA CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 39. BRAZIL CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 40. BRAZIL CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 41. BRAZIL CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 42. BRAZIL CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 43. CANADA CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 44. CANADA CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 45. CANADA CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 46. CANADA CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 47. MEXICO CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 48. MEXICO CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 49. MEXICO CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 50. MEXICO CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 51. UNITED STATES CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 52. UNITED STATES CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 53. UNITED STATES CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 54. UNITED STATES CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 55. UNITED STATES CALL CENTRES MARKET SIZE, BY STATE, 2018-2030 (USD MILLION)
TABLE 56. ASIA-PACIFIC CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 57. ASIA-PACIFIC CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 58. ASIA-PACIFIC CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 59. ASIA-PACIFIC CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 60. ASIA-PACIFIC CALL CENTRES MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
TABLE 61. AUSTRALIA CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 62. AUSTRALIA CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 63. AUSTRALIA CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 64. AUSTRALIA CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 65. CHINA CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 66. CHINA CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 67. CHINA CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 68. CHINA CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 69. INDIA CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 70. INDIA CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 71. INDIA CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 72. INDIA CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 73. INDONESIA CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 74. INDONESIA CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 75. INDONESIA CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 76. INDONESIA CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 77. JAPAN CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 78. JAPAN CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 79. JAPAN CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 80. JAPAN CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 81. MALAYSIA CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 82. MALAYSIA CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 83. MALAYSIA CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 84. MALAYSIA CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 85. PHILIPPINES CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 86. PHILIPPINES CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 87. PHILIPPINES CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 88. PHILIPPINES CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 89. SINGAPORE CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 90. SINGAPORE CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 91. SINGAPORE CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 92. SINGAPORE CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 93. SOUTH KOREA CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 94. SOUTH KOREA CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 95. SOUTH KOREA CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 96. SOUTH KOREA CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 97. TAIWAN CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 98. TAIWAN CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 99. TAIWAN CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 100. TAIWAN CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 101. THAILAND CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 102. THAILAND CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 103. THAILAND CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 104. THAILAND CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 105. VIETNAM CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 106. VIETNAM CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 107. VIETNAM CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 108. VIETNAM CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 109. EUROPE, MIDDLE EAST & AFRICA CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 110. EUROPE, MIDDLE EAST & AFRICA CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 111. EUROPE, MIDDLE EAST & AFRICA CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 112. EUROPE, MIDDLE EAST & AFRICA CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 113. EUROPE, MIDDLE EAST & AFRICA CALL CENTRES MARKET SIZE, BY COUNTRY, 2018-2030 (USD MILLION)
TABLE 114. DENMARK CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 115. DENMARK CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 116. DENMARK CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 117. DENMARK CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 118. EGYPT CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 119. EGYPT CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 120. EGYPT CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 121. EGYPT CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 122. FINLAND CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 123. FINLAND CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 124. FINLAND CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 125. FINLAND CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 126. FRANCE CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 127. FRANCE CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 128. FRANCE CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 129. FRANCE CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 130. GERMANY CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 131. GERMANY CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 132. GERMANY CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 133. GERMANY CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 134. ISRAEL CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 135. ISRAEL CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 136. ISRAEL CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 137. ISRAEL CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 138. ITALY CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 139. ITALY CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 140. ITALY CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 141. ITALY CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 142. NETHERLANDS CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 143. NETHERLANDS CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 144. NETHERLANDS CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 145. NETHERLANDS CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 146. NIGERIA CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 147. NIGERIA CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 148. NIGERIA CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 149. NIGERIA CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 150. NORWAY CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 151. NORWAY CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 152. NORWAY CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 153. NORWAY CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 154. POLAND CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 155. POLAND CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 156. POLAND CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 157. POLAND CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 158. QATAR CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 159. QATAR CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 160. QATAR CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 161. QATAR CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 162. RUSSIA CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 163. RUSSIA CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 164. RUSSIA CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 165. RUSSIA CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 166. SAUDI ARABIA CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 167. SAUDI ARABIA CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 168. SAUDI ARABIA CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 169. SAUDI ARABIA CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 170. SOUTH AFRICA CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 171. SOUTH AFRICA CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 172. SOUTH AFRICA CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 173. SOUTH AFRICA CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 174. SPAIN CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 175. SPAIN CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 176. SPAIN CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 177. SPAIN CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 178. SWEDEN CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 179. SWEDEN CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 180. SWEDEN CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 181. SWEDEN CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 182. SWITZERLAND CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 183. SWITZERLAND CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 184. SWITZERLAND CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 185. SWITZERLAND CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 186. TURKEY CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 187. TURKEY CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 188. TURKEY CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 189. TURKEY CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 190. UNITED ARAB EMIRATES CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 191. UNITED ARAB EMIRATES CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 192. UNITED ARAB EMIRATES CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 193. UNITED ARAB EMIRATES CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 194. UNITED KINGDOM CALL CENTRES MARKET SIZE, BY COMPONENT, 2018-2030 (USD MILLION)
TABLE 195. UNITED KINGDOM CALL CENTRES MARKET SIZE, BY SOLUTIONS, 2018-2030 (USD MILLION)
TABLE 196. UNITED KINGDOM CALL CENTRES MARKET SIZE, BY DEPLOYMENT, 2018-2030 (USD MILLION)
TABLE 197. UNITED KINGDOM CALL CENTRES MARKET SIZE, BY VERTICAL, 2018-2030 (USD MILLION)
TABLE 198. CALL CENTRES MARKET, FPNV POSITIONING MATRIX, 2023
TABLE 199. CALL CENTRES MARKET SHARE, BY KEY PLAYER, 2023
TABLE 200. CALL CENTRES MARKET LICENSE & PRICING