Table of Content

Chapter 1: INTRODUCTION
1.1. Report Description
1.2. Key Market Segments
1.3. Key Benefits to the Stakeholders
1.4. Research Methodology
1.4.1. Primary Research
1.4.2. Secondary Research
1.4.3. Analyst Tools and Models
Chapter 2: EXECUTIVE SUMMARY
2.1. CXO Perspective
Chapter 3: MARKET OVERVIEW
3.1. Market Definition and Scope
3.2. Key Findings
3.2.1. Top Impacting Factors
3.2.2. Top Investment Pockets
3.3. Porter’s Five Forces Analysis
3.4. Market Dynamics
3.4.1. Drivers
3.4.2. Restraints
3.4.3. Opportunities
3.5. COVID-19 Impact Analysis on the market
Chapter 4: SOUTH KOREA INSURANCE BPO MARKET, BY TYPE
4.1. Overview
4.1.1. Market Size and Forecast, By Type
4.2. Policy Administration
4.3. Asset Management
4.4. Finance and Accounting Services
4.5. Customer Care Services
4.6. Marketing
4.7. Others
Chapter 5: SOUTH KOREA INSURANCE BPO MARKET, BY ENTERPRISE SIZE
5.1. Overview
5.1.1. Market Size and Forecast, By Enterprise Size
5.2. Large Enterprises
5.3. Small and Medium-sized Enterprises
Chapter 6: SOUTH KOREA INSURANCE BPO MARKET, BY APPLICATION
6.1. Overview
6.1.1. Market Size and Forecast, By Application
6.2. Life Insurance
6.3. Non-Life Insurance
Chapter 7: COMPETITIVE LANDSCAPE
7.1. Introduction
7.2. Top winning strategies
7.3. Product Mapping of Top 10 Player
7.4. Competitive Dashboard
7.5. Competitive Heatmap
7.6. Top player positioning, 2022
Chapter 8: COMPANY PROFILES
8.1. Samsung Life Insurance
8.1.1. Company overview
8.1.2. Key Executives
8.1.3. Company snapshot
8.1.4. Operating business segments
8.1.5. Product portfolio
8.1.6. Business performance
8.1.7. Key strategic moves and developments
8.2. AXA Direct Insurance
8.2.1. Company overview
8.2.2. Key Executives
8.2.3. Company snapshot
8.2.4. Operating business segments
8.2.5. Product portfolio
8.2.6. Business performance
8.2.7. Key strategic moves and developments
8.3. KB Insurance
8.3.1. Company overview
8.3.2. Key Executives
8.3.3. Company snapshot
8.3.4. Operating business segments
8.3.5. Product portfolio
8.3.6. Business performance
8.3.7. Key strategic moves and developments
8.4. Hyundai Marine & Fire Insurance
8.4.1. Company overview
8.4.2. Key Executives
8.4.3. Company snapshot
8.4.4. Operating business segments
8.4.5. Product portfolio
8.4.6. Business performance
8.4.7. Key strategic moves and developments
8.5. Oriental Insurance
8.5.1. Company overview
8.5.2. Key Executives
8.5.3. Company snapshot
8.5.4. Operating business segments
8.5.5. Product portfolio
8.5.6. Business performance
8.5.7. Key strategic moves and developments
8.6. LIG Insurance
8.6.1. Company overview
8.6.2. Key Executives
8.6.3. Company snapshot
8.6.4. Operating business segments
8.6.5. Product portfolio
8.6.6. Business performance
8.6.7. Key strategic moves and developments
8.7. Kyobo Life Insurance
8.7.1. Company overview
8.7.2. Key Executives
8.7.3. Company snapshot
8.7.4. Operating business segments
8.7.5. Product portfolio
8.7.6. Business performance
8.7.7. Key strategic moves and developments
8.8. Star Mark Insurance
8.8.1. Company overview
8.8.2. Key Executives
8.8.3. Company snapshot
8.8.4. Operating business segments
8.8.5. Product portfolio
8.8.6. Business performance
8.8.7. Key strategic moves and developments
8.9. AIG Korea Insurance
8.9.1. Company overview
8.9.2. Key Executives
8.9.3. Company snapshot
8.9.4. Operating business segments
8.9.5. Product portfolio
8.9.6. Business performance
8.9.7. Key strategic moves and developments
8.10. AIOI Nissay Dowa Insurance
8.10.1. Company overview
8.10.2. Key Executives
8.10.3. Company snapshot
8.10.4. Operating business segments
8.10.5. Product portfolio
8.10.6. Business performance
8.10.7. Key strategic moves and developments



List of Figures

LIST OF FIGURES
FIGURE 01. SOUTH KOREA INSURANCE BPO MARKET, 2022-2032
FIGURE 02. SEGMENTATION OF SOUTH KOREA INSURANCE BPO MARKET, 2022-2032
FIGURE 03. TOP INVESTMENT POCKETS IN SOUTH KOREA INSURANCE BPO MARKET (2023-2032)
FIGURE 04. PORTER FIVE-1
FIGURE 05. PORTER FIVE-2
FIGURE 06. PORTER FIVE-3
FIGURE 07. PORTER FIVE-4
FIGURE 08. PORTER FIVE-5
FIGURE 09. DRIVERS, RESTRAINTS AND OPPORTUNITIES: SOUTH KOREA INSURANCE BPO MARKET
FIGURE 10. SOUTH KOREA INSURANCE BPO MARKET,BY TYPE, 2022 ($MILLION)
FIGURE 11. SOUTH KOREA INSURANCE BPO MARKET,BY ENTERPRISE SIZE, 2022 ($MILLION)
FIGURE 12. SOUTH KOREA INSURANCE BPO MARKET,BY APPLICATION, 2022 ($MILLION)
FIGURE 13. TOP WINNING STRATEGIES, BY YEAR
FIGURE 14. TOP WINNING STRATEGIES, BY DEVELOPMENT
FIGURE 15. TOP WINNING STRATEGIES, BY COMPANY
FIGURE 16. PRODUCT MAPPING OF TOP 10 PLAYERS
FIGURE 17. COMPETITIVE DASHBOARD
FIGURE 18. COMPETITIVE HEATMAP: SOUTH KOREA INSURANCE BPO MARKET
FIGURE 19. TOP PLAYER POSITIONING, 2022
FIGURE 20. SAMSUNG LIFE INSURANCE: NET SALES, 2020-2022*?($MILLION)
FIGURE 21. SAMSUNG LIFE INSURANCE: REVENUE SHARE, BY SEGMENT, 2022 (%)
FIGURE 22. SAMSUNG LIFE INSURANCE: REVENUE SHARE, BY GEOGRAPHY, 2022 (%)
FIGURE 23. AXA DIRECT INSURANCE: NET SALES, 2020-2022*?($MILLION)
FIGURE 24. AXA DIRECT INSURANCE: REVENUE SHARE, BY SEGMENT, 2022 (%)
FIGURE 25. AXA DIRECT INSURANCE: REVENUE SHARE, BY GEOGRAPHY, 2022 (%)
FIGURE 26. KB INSURANCE: NET SALES, 2020-2022*?($MILLION)
FIGURE 27. KB INSURANCE: REVENUE SHARE, BY SEGMENT, 2022 (%)
FIGURE 28. KB INSURANCE: REVENUE SHARE, BY GEOGRAPHY, 2022 (%)
FIGURE 29. HYUNDAI MARINE & FIRE INSURANCE: NET SALES, 2020-2022*?($MILLION)
FIGURE 30. HYUNDAI MARINE & FIRE INSURANCE: REVENUE SHARE, BY SEGMENT, 2022 (%)
FIGURE 31. HYUNDAI MARINE & FIRE INSURANCE: REVENUE SHARE, BY GEOGRAPHY, 2022 (%)
FIGURE 32. ORIENTAL INSURANCE: NET SALES, 2020-2022*?($MILLION)
FIGURE 33. ORIENTAL INSURANCE: REVENUE SHARE, BY SEGMENT, 2022 (%)
FIGURE 34. ORIENTAL INSURANCE: REVENUE SHARE, BY GEOGRAPHY, 2022 (%)
FIGURE 35. LIG INSURANCE: NET SALES, 2020-2022*?($MILLION)
FIGURE 36. LIG INSURANCE: REVENUE SHARE, BY SEGMENT, 2022 (%)
FIGURE 37. LIG INSURANCE: REVENUE SHARE, BY GEOGRAPHY, 2022 (%)
FIGURE 38. KYOBO LIFE INSURANCE: NET SALES, 2020-2022*?($MILLION)
FIGURE 39. KYOBO LIFE INSURANCE: REVENUE SHARE, BY SEGMENT, 2022 (%)
FIGURE 40. KYOBO LIFE INSURANCE: REVENUE SHARE, BY GEOGRAPHY, 2022 (%)
FIGURE 41. STAR MARK INSURANCE: NET SALES, 2020-2022*?($MILLION)
FIGURE 42. STAR MARK INSURANCE: REVENUE SHARE, BY SEGMENT, 2022 (%)
FIGURE 43. STAR MARK INSURANCE: REVENUE SHARE, BY GEOGRAPHY, 2022 (%)
FIGURE 44. AIG KOREA INSURANCE: NET SALES, 2020-2022*?($MILLION)
FIGURE 45. AIG KOREA INSURANCE: REVENUE SHARE, BY SEGMENT, 2022 (%)
FIGURE 46. AIG KOREA INSURANCE: REVENUE SHARE, BY GEOGRAPHY, 2022 (%)
FIGURE 47. AIOI NISSAY DOWA INSURANCE: NET SALES, 2020-2022*?($MILLION)
FIGURE 48. AIOI NISSAY DOWA INSURANCE: REVENUE SHARE, BY SEGMENT, 2022 (%)
FIGURE 49. AIOI NISSAY DOWA INSURANCE: REVENUE SHARE, BY GEOGRAPHY, 2022 (%)

List of Tables

LIST OF TABLES
TABLE 01. SOUTH KOREA INSURANCE BPO MARKET, BY TYPE, 2022-2032 ($MILLION)
TABLE 02. SOUTH KOREA INSURANCE BPO MARKET, BY ENTERPRISE SIZE, 2022-2032 ($MILLION)
TABLE 03. SOUTH KOREA INSURANCE BPO MARKET, BY APPLICATION, 2022-2032 ($MILLION)
TABLE 04. SAMSUNG LIFE INSURANCE: KEY EXECUTIVES
TABLE 05. SAMSUNG LIFE INSURANCE: COMPANY SNAPSHOT
TABLE 06. SAMSUNG LIFE INSURANCE: OPERATING SEGMENTS
TABLE 07. SAMSUNG LIFE INSURANCE: PRODUCT PORTFOLIO
TABLE 08. SAMSUNG LIFE INSURANCE: KEY STRATERGIES
TABLE 09. AXA DIRECT INSURANCE: KEY EXECUTIVES
TABLE 10. AXA DIRECT INSURANCE: COMPANY SNAPSHOT
TABLE 11. AXA DIRECT INSURANCE: OPERATING SEGMENTS
TABLE 12. AXA DIRECT INSURANCE: PRODUCT PORTFOLIO
TABLE 13. AXA DIRECT INSURANCE: KEY STRATERGIES
TABLE 14. KB INSURANCE: KEY EXECUTIVES
TABLE 15. KB INSURANCE: COMPANY SNAPSHOT
TABLE 16. KB INSURANCE: OPERATING SEGMENTS
TABLE 17. KB INSURANCE: PRODUCT PORTFOLIO
TABLE 18. KB INSURANCE: KEY STRATERGIES
TABLE 19. HYUNDAI MARINE & FIRE INSURANCE: KEY EXECUTIVES
TABLE 20. HYUNDAI MARINE & FIRE INSURANCE: COMPANY SNAPSHOT
TABLE 21. HYUNDAI MARINE & FIRE INSURANCE: OPERATING SEGMENTS
TABLE 22. HYUNDAI MARINE & FIRE INSURANCE: PRODUCT PORTFOLIO
TABLE 23. HYUNDAI MARINE & FIRE INSURANCE: KEY STRATERGIES
TABLE 24. ORIENTAL INSURANCE: KEY EXECUTIVES
TABLE 25. ORIENTAL INSURANCE: COMPANY SNAPSHOT
TABLE 26. ORIENTAL INSURANCE: OPERATING SEGMENTS
TABLE 27. ORIENTAL INSURANCE: PRODUCT PORTFOLIO
TABLE 28. ORIENTAL INSURANCE: KEY STRATERGIES
TABLE 29. LIG INSURANCE: KEY EXECUTIVES
TABLE 30. LIG INSURANCE: COMPANY SNAPSHOT
TABLE 31. LIG INSURANCE: OPERATING SEGMENTS
TABLE 32. LIG INSURANCE: PRODUCT PORTFOLIO
TABLE 33. LIG INSURANCE: KEY STRATERGIES
TABLE 34. KYOBO LIFE INSURANCE: KEY EXECUTIVES
TABLE 35. KYOBO LIFE INSURANCE: COMPANY SNAPSHOT
TABLE 36. KYOBO LIFE INSURANCE: OPERATING SEGMENTS
TABLE 37. KYOBO LIFE INSURANCE: PRODUCT PORTFOLIO
TABLE 38. KYOBO LIFE INSURANCE: KEY STRATERGIES
TABLE 39. STAR MARK INSURANCE: KEY EXECUTIVES
TABLE 40. STAR MARK INSURANCE: COMPANY SNAPSHOT
TABLE 41. STAR MARK INSURANCE: OPERATING SEGMENTS
TABLE 42. STAR MARK INSURANCE: PRODUCT PORTFOLIO
TABLE 43. STAR MARK INSURANCE: KEY STRATERGIES
TABLE 44. AIG KOREA INSURANCE: KEY EXECUTIVES
TABLE 45. AIG KOREA INSURANCE: COMPANY SNAPSHOT
TABLE 46. AIG KOREA INSURANCE: OPERATING SEGMENTS
TABLE 47. AIG KOREA INSURANCE: PRODUCT PORTFOLIO
TABLE 48. AIG KOREA INSURANCE: KEY STRATERGIES
TABLE 49. AIOI NISSAY DOWA INSURANCE: KEY EXECUTIVES
TABLE 50. AIOI NISSAY DOWA INSURANCE: COMPANY SNAPSHOT
TABLE 51. AIOI NISSAY DOWA INSURANCE: OPERATING SEGMENTS
TABLE 52. AIOI NISSAY DOWA INSURANCE: PRODUCT PORTFOLIO
TABLE 53. AIOI NISSAY DOWA INSURANCE: KEY STRATERGIES