Table of Content




1. Executive Summary


2. Global Cloud Telephony Service Market : Market Dynamics
2.1: Introduction, Background, and Classifications
2.2: Supply Chain
2.3: Industry Drivers and Challenges 


3. Market Trends and Forecast Analysis from 2018 to 2030
3.1. Macroeconomic Trends (2018-2023) and Forecast (2024-2030)
3.2. Global Cloud Telephony Service Market Trends (2018-2023) and Forecast (2024-2030)

3.3: Global Cloud Telephony Service Market by Deployment Model
3.3.1: Cloud
3.3.2: Hosted

3.4: Global Cloud Telephony Service Market by Network
3.4.1: Public Switched Telephone Network
3.4.2: Voice Over Internet Protocol

3.5: Global Cloud Telephony Service Market by End Use
3.5.1: BFSI
3.5.2: Government
3.5.3: Telecom & IT
3.5.4: Healthcare
3.5.5: Media & Entertainment
3.5.6: Retail
3.5.7: Others




4. Market Trends and Forecast Analysis by Region from 2018 to 2030
4.1: Global Cloud Telephony Service Market by Region
4.2: North American Cloud Telephony Service Market
4.2.2: North American Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others


4.3: European Cloud Telephony Service Market
4.3.1: European Cloud Telephony Service Market by Network: Public Switched Telephone Network and Voice Over Internet Protocol
4.3.2: European Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others


4.4: APAC Cloud Telephony Service Market
4.4.1: APAC Cloud Telephony Service Market by Network: Public Switched Telephone Network and Voice Over Internet Protocol
4.4.2: APAC Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others


4.5: ROW Cloud Telephony Service Market
4.5.1: ROW Cloud Telephony Service Market by Network: Public Switched Telephone Network and Voice Over Internet Protocol
4.5.2: ROW Cloud Telephony Service Market by End Use: BFSI, Government, Telecom & IT, Healthcare, Media & Entertainment, Retail, and Others



5. Competitor Analysis
5.1: Product Portfolio Analysis
5.2: Operational Integration
5.3: Porter’s Five Forces Analysis


6. Growth Opportunities and Strategic Analysis
6.1: Growth Opportunity Analysis
6.1.1: Growth Opportunities for the Global Cloud Telephony Service Market by Deployment Model
6.1.2: Growth Opportunities for the Global Cloud Telephony Service Market by Network
6.1.3: Growth Opportunities for the Global Cloud Telephony Service Market by End Use
6.1.4: Growth Opportunities for the Global Cloud Telephony Service Market by Region

6.2: Emerging Trends in the Global Cloud Telephony Service Market

6.3: Strategic Analysis
6.3.1: New Product Development
6.3.2: Capacity Expansion of the Global Cloud Telephony Service Market
6.3.3: Mergers, Acquisitions, and Joint Ventures in the Global Cloud Telephony Service Market
6.3.4: Certification and Licensing


7. Company Profiles of Leading Players
7.1: DIALPAD
7.2: 8x8
7.3: Go 2 Market
7.4: BroadSoft
7.5: Knowlarity Communications
7.6: AVOXI
7.7: Exotel Techcom
7.8: Microsoft
7.9: LeadNXT
7.10: Cisco Systems