Table of Content

1. Executive Summary
1.1. Regional Market Share
1.2.Business Trends
1.3.Healthcare BPO Market: COVID-19 Outbreak
1.4. Regional Trends
1.5. Segmentation Snapshot

2. Research Methodology
2.1.Research Objective
2.2. Research Approach
2.3. Data Sourcing and Methodology
2.4.Primary Research
2.5.Secondary Research
2.5.1. Paid Sources
2.5.2. Public Sources
2.6. Market Size Estimation and Data Triangulation

3. Market Characteristics
3.1.Market Definition
3.2.Healthcare BPO Market: COVID-19 Impact
3.3. Key Segmentations
3.4.Key Developments
3.5.Allied Industry Data

4. Healthcare BPO Market – Industry Insights
4.1. Industry Segmentation
4.2.COVID-19 overview on world economy
4.3.Industry ecoProvider Service Channel analysis
4.4.Innovation & Sustainability

5. Macroeconomic Indicators

6. Recent Developments

7. Market Dynamics
7.1.Introduction
7.2. Growth Drivers
7.3. Market Opportunities
7.4.Market Restraints
7.5. Market Trends

8. Market Analysis
8.1. Porters Five Forces
8.2.PEST Analysis
8.2.1.Political
8.2.2. Economic
8.2.3. Social
8.2.4. Technological

9. Healthcare BPO Market
9.1.Overview
9.2. Historical Analysis (2016-2021)
9.2.1. Market Size, Y-o-Y Growth (%) and Market Forecast

10. Healthcare BPO Market Size & Forecast 2022A-2032F
10.1.Overview
10.2. Key Findings
10.3. Market Segmentation
10.3.1.By Provider Service
10.3.1.1.Patient Enrollment and Strategic Planning
10.3.1.1.1. By Value (USD Million) 2022-2032F
10.3.1.1.2.Market Share (%) 2022-2032F
10.3.1.1.3.Y-o-Y Growth (%) 2022-2032F
10.3.1.2. Patient Care Service
10.3.1.2.1.By Value (USD Million) 2022-2032F
10.3.1.2.2. Market Share (%) 2022-2032F
10.3.1.2.3. Y-o-Y Growth (%) 2022-2032F
10.3.1.3. Revenue Cycle Management
10.3.1.3.1.By Value (USD Million) 2022-2032F
10.3.1.3.2. Market Share (%) 2022-2032F
10.3.1.3.3. Y-o-Y Growth (%) 2022-2032F
10.3.2. By Payer Service
10.3.2.1. Human Resource Management
10.3.2.1.1.By Value (USD Million) 2022-2032F
10.3.2.1.2. Market Share (%) 2022-2032F
10.3.2.1.3. Y-o-Y Growth (%) 2022-2032F
10.3.2.2.Claims Management
10.3.2.2.1. By Value (USD Million) 2022-2032F
10.3.2.2.2.Market Share (%) 2022-2032F
10.3.2.2.3.Y-o-Y Growth (%) 2022-2032F
10.3.2.3.Customer Relationship Management (CRM)
10.3.2.3.1. By Value (USD Million) 2022-2032F
10.3.2.3.2.Market Share (%) 2022-2032F
10.3.2.3.3.Y-o-Y Growth (%) 2022-2032F
10.3.2.4.Operational/Administrative Management
10.3.2.4.1. By Value (USD Million) 2022-2032F
10.3.2.4.2.Market Share (%) 2022-2032F
10.3.2.4.3.Y-o-Y Growth (%) 2022-2032F
10.3.2.5.Care Management
10.3.2.5.1. By Value (USD Million) 2022-2032F
10.3.2.5.2.Market Share (%) 2022-2032F
10.3.2.5.3.Y-o-Y Growth (%) 2022-2032F
10.3.2.6.Provider Management
10.3.2.6.1. By Value (USD Million) 2022-2032F
10.3.2.6.2.Market Share (%) 2022-2032F
10.3.2.6.3.Y-o-Y Growth (%) 2022-2032F
10.3.2.7.Other Payer Services
10.3.2.7.1. By Value (USD Million) 2022-2032F
10.3.2.7.2.Market Share (%) 2022-2032F
10.3.2.7.3.Y-o-Y Growth (%) 2022-2032F
10.3.3. By Pharmaceutical Service
10.3.3.1. Manufacturing
10.3.3.1.1.By Value (USD Million) 2022-2032F
10.3.3.1.2. Market Share (%) 2022-2032F
10.3.3.1.3. Y-o-Y Growth (%) 2022-2032F
10.3.3.2.Research & Development
10.3.3.2.1. By Value (USD Million) 2022-2032F
10.3.3.2.2.Market Share (%) 2022-2032F
10.3.3.2.3.Y-o-Y Growth (%) 2022-2032F
10.3.3.3.Non-Clinical Services and Others
10.3.3.3.1. By Value (USD Million) 2022-2032F
10.3.3.3.2.Market Share (%) 2022-2032F
10.3.3.3.3.Y-o-Y Growth (%) 2022-2032F

11. North America Healthcare BPO Market Size & Forecast 2022A-2032F
11.1. Overview
11.2.Key Findings
11.3.Market Segmentation
11.3.1. By Provider Service
11.3.2. By Payer Service
11.3.3.Pharmaceutical Service
11.4. Country
11.4.1.United States
11.4.2. Canada

12. Europe Healthcare BPO Market Size & Forecast 2022A-2032F
12.1.Overview
12.2. Key Findings
12.3. Market Segmentation
12.3.1. By Provider Service
12.3.2.By Payer Service
12.3.3.Pharmaceutical Service
12.4. Country
12.4.1. Germany
12.4.2.United Kingdom
12.4.3.France
12.4.4.Italy
12.4.5.Spain
12.4.6.Russia
12.4.7.Rest of Europe (BENELUX, NORDIC, Hungary, Turkey & Poland)

13. Asia Healthcare BPO Market Size & Forecast 2022A-2032F
13.1.Overview
13.2. Key Findings
13.3. Market Segmentation
13.3.1.By Provider Service
13.3.2.By Payer Service
13.3.3.Pharmaceutical Service
13.4. Country
13.4.1. India
13.4.2.China
13.4.3.South Korea
13.4.4.Japan
13.4.5.Rest of APAC

14. Middle East and Africa Healthcare BPO Market Size & Forecast 2022A-2032F
14.1. Overview
14.2. Key Findings
14.3.Market Segmentation
14.3.1.By Provider Service
14.3.2. By Payer Service
14.3.3. Pharmaceutical Service
14.4.Country
14.4.1. Israel
14.4.2.GCC
14.4.3.North Africa
14.4.4.South Africa
14.4.5.Rest of Middle East and Africa

15. Latin America Healthcare BPO Market Size & Forecast 2022A-2032F
15.1.Overview
15.2. Key Findings
15.3. Market Segmentation
15.3.1.By Provider Service
15.3.2.By Payer Service
15.3.3.Pharmaceutical Service
15.4.Country
15.4.1. Mexico
15.4.2.Brazil
15.4.3.Rest of Latin America

16. Competitive Landscape
16.1.Company market share, 2021
16.2. Key player overview
16.3. Key stakeholders

17. Company Profiles
17.1.Accenture
17.1.1.Company Overview
17.1.2. Financial Overview
17.1.3. Key Product; Analysis
17.1.4. Company Assessment
17.1.4.1.Product Portfolio
17.1.4.2. Key Clients
17.1.4.3. Market Share
17.1.4.4. Recent News & Development (Last 3 Yrs.)
17.1.4.5. Executive Team
17.2. Cognizant
17.3. Wipro
17.4.HCL Technologies
17.5.NTT Data Corporation
17.6. IQVIA
17.7. Sykes Enterprises
17.8.WNS (Holdings) Limited
17.9. Sutherland Global
17.10. Mphasis
17.11.Omega Healthcare
17.12. Firstsource Solutions
17.13. GeBBS Healthcare Solutions
17.14.Invensis Technologies
17.15. Octopus Tech Solutions
17.16. Other Prominent Players
18. Appendix
19. Consultant Recommendation