Table of Content
1. Service Overview
1.1. Market Definition
1.2. Scope of the Market
1.2.1. Markets Covered
1.2.2. Years Considered for Study
1.2.3. Key Market Segmentations
2. Research Methodology
2.1. Objective of the Study
2.2. Baseline Methodology
2.3. Key Industry Partners
2.4. Major Association and Secondary Sources
2.5. Forecasting Methodology
2.6. Data Triangulation & Validation
2.7. Assumptions and Limitations
3. Executive Summary
4. Impact of COVID-19 on India Speech Analytics Market
5. Voice of Customer
6. India Speech Analytics Market Overview
7. India Speech Analytics Market Outlook
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Component (Service, Solution)
7.2.2. By Deployment Mode (Cloud and On-premises)
7.2.3. By Organization Size (SMEs and Large Enterprise)
7.2.4. By Application (Call Monitoring, Customer Experience Management, Agent Performance Monitoring, Sales Performance Management, Competitive Intelligence, Risk & Compliance Management, Others)
7.2.5. By End User (BFSI, Government & Defense, Retail & E_Commerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Media & Entertainment, Telecommunications & IT, Others)
7.2.6. By Region
7.2.7. By Top 10 States
7.2.8. By Company (2021)
7.3. Market Map
8. East India Speech Analytics Market Outlook
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share & Forecast
8.2.1. By Component
8.2.2. By Deployment Mode
8.2.3. By Organization Size
8.2.4. By Application
8.2.5. By End User
9. West India Speech Analytics Market Outlook
9.1. Market Size & Forecast
9.1.1. By Value
9.2. Market Share & Forecast
9.2.1. By Component
9.2.2. By Deployment Mode
9.2.3. By Organization Size
9.2.4. By Application
9.2.5. By End User
10. North India Speech Analytics Market Outlook
10.1. Market Size & Forecast
10.1.1. By Value
10.2. Market Share & Forecast
10.2.1. By Component
10.2.2. By Deployment Mode
10.2.3. By Organization Size
10.2.4. By Application
10.2.5. By End User
11. South India Speech Analytics Market Outlook
11.1. Market Size & Forecast
11.1.1. By Value
11.2. Market Share & Forecast
11.2.1. By Component
11.2.2. By Deployment Mode
11.2.3. By Organization Size
11.2.4. By Application
11.2.5. By End User
12. Market Dynamics
12.1. Drivers
12.2. Challenges
13. Market Trends and Developments
14. Policy and Regulatory Landscape
15. India Economic Profile
16. Company Profiles
16.1. Uniphore Technologies Inc.
16.1.1. Business Overview
16.1.2. Key Financials & Revenue (If Available)
16.1.3. Key Contact Person
16.1.4. Headquarters Address
16.1.5. Key Product/Service Offered
16.2. Aculabs Inc.
16.2.1. Business Overview
16.2.2. Key Financials & Revenue (If Available)
16.2.3. Key Contact Person
16.2.4. Headquarters Address
16.2.5. Key Product/Service Offered
16.3. Avaya Inc.
16.3.1. Business Overview
16.3.2. Key Financials & Revenue (If Available)
16.3.3. Key Contact Person
16.3.4. Headquarters Address
16.3.5. Key Product/Service Offered
16.4. DialogTech, Inc.
16.4.1. Business Overview
16.4.2. Key Financials & Revenue (If Available)
16.4.3. Key Contact Person
16.4.4. Headquarters Address
16.4.5. Key Product/Service Offered
16.5. Verint System Inc.
16.5.1. Business Overview
16.5.2. Key Financials & Revenue (If Available)
16.5.3. Key Contact Person
16.5.4. Headquarters Address
16.5.5. Key Product/Service Offered
16.6. Nexidia Inc.
16.6.1. Business Overview
16.6.2. Key Financials & Revenue (If Available)
16.6.3. Key Contact Person
16.6.4. Headquarters Address
16.6.5. Key Product/Service Offered
16.7. Voci Technologies Private Limited
16.7.1. Business Overview
16.7.2. Key Financials & Revenue (If Available)
16.7.3. Key Contact Person
16.7.4. Headquarters Address
16.7.5. Key Product/Service Offered
16.8. IBM India Private Limited
16.8.1. Business Overview
16.8.2. Key Financials & Revenue (If Available)
16.8.3. Key Contact Person
16.8.4. Headquarters Address
16.8.5. Key Product/Service Offered
16.9. C-Zentrix India Pvt Ltd
16.9.1. Business Overview
16.9.2. Key Financials & Revenue (If Available)
16.9.3. Key Contact Person
16.9.4. Headquarters Address
16.9.5. Key Product/Service Offered
16.10. VoiceBase, Inc.
16.10.1. Business Overview
16.10.2. Key Financials & Revenue (If Available)
16.10.3. Key Contact Person
16.10.4. Headquarters Address
16.10.5. Key Product/Service Offered
17. Strategic Recommendations
18. About Us & Disclaimer