Table of Content

1. Service Overview
1.1. Market Definition
1.2. Scope of the Market
1.2.1. Markets Covered
1.2.2. Years Considered for Study
1.2.3. Key Market Segmentations
2. Research Methodology
2.1. Objective of the Study
2.2. Baseline Methodology
2.3. Key Industry Partners
2.4. Major Association and Secondary Sources
2.5. Forecasting Methodology
2.6. Data Triangulation & Validation
2.7. Assumptions and Limitations
3. Executive Summary
4. Impact of COVID-19 on Global Cloud ITSM Market
5. Voice of Customer
6. Global Cloud ITSM Market Overview
7. Global Cloud ITSM Market Outlook
7.1. Market Size & Forecast
7.1.1. By Value
7.2. Market Share & Forecast
7.2.1. By Component (Solutions and Services)
7.2.1.1. By Solutions (Service Portfolio Management, Configuration & Change Management, Service Desk Software, Operations & Performance Management, Dashboard Reporting & Analytics)
7.2.1.2. By Services (Managed Services, Professional Services)
7.2.2. By Organization Size (SME’s, Large Enterprises)
7.2.3. By Vertical (BFSI, Government & Public Sector, Healthcare & Life Sciences, Telecommunications, IT & ITES, Manufacturing, Retail & Consumer Goods, Others)
7.2.4. By Region (North America, Europe, South America, Middle East & Africa, Asia Pacific)
7.2.5. By Top 10 Country
7.2.6. By Company (2022)
7.3. Market Map
8. North America Cloud ITSM Market Outlook
8.1. Market Size & Forecast
8.1.1. By Value
8.2. Market Share & Forecast
8.2.1. By Component
8.2.1.1. By Solutions
8.2.1.2. By Services
8.2.2. By Organization Size
8.2.3. By Vertical
8.3. North America: Country Analysis
8.3.1. United States Cloud ITSM Market Outlook
8.3.1.1. Market Size & Forecast
8.3.1.1.1. By Value
8.3.1.2. Market Share & Forecast
8.3.1.2.1. By Component
8.3.1.2.1.1. By Solutions
8.3.1.2.1.2. By Services
8.3.1.2.2. By Organization Size
8.3.1.2.3. By Vertical
8.3.2. Canada Cloud ITSM Market Outlook
8.3.2.1. Market Size & Forecast
8.3.2.1.1. By Value
8.3.2.2. Market Share & Forecast
8.3.2.2.1. By Component
8.3.2.2.1.1. By Solutions
8.3.2.2.1.2. By Services
8.3.2.2.2. By Organization Size
8.3.2.2.3. By Vertical
8.3.3. Mexico Cloud ITSM Market Outlook
8.3.3.1. Market Size & Forecast
8.3.3.1.1. By Value
8.3.3.2. Market Share & Forecast
8.3.3.2.1. By Component
8.3.3.2.1.1. By Solutions
8.3.3.2.1.2. By Services
8.3.3.2.2. By Organization Size
8.3.3.2.3. By Vertical
9. Europe Cloud ITSM Market Outlook
9.1. Market Size & Forecast
9.1.1. By Value
9.2. Market Share & Forecast
9.2.1. By Component
9.2.1.1. By Solutions
9.2.1.2. By Services
9.2.2. By Organization Size
9.2.3. By Vertical
9.3. Europe: Country Analysis
9.3.1. Germany Cloud ITSM Market Outlook
9.3.1.1. Market Size & Forecast
9.3.1.1.1. By Value
9.3.1.2. Market Share & Forecast
9.3.1.2.1. By Component
9.3.1.2.1.1. By Solutions
9.3.1.2.1.2. By Services
9.3.1.2.2. By Organization Size
9.3.1.2.3. By Vertical
9.3.2. United Kingdom Cloud ITSM Market Outlook
9.3.2.1. Market Size & Forecast
9.3.2.1.1. By Value
9.3.2.2. Market Share & Forecast
9.3.2.2.1. By Component
9.3.2.2.1.1. By Solutions
9.3.2.2.1.2. By Services
9.3.2.2.2. By Organization Size
9.3.2.2.3. By Vertical
9.3.3. France Cloud ITSM Market Outlook
9.3.3.1. Market Size & Forecast
9.3.3.1.1. By Value
9.3.3.2. Market Share & Forecast
9.3.3.2.1. By Component
9.3.3.2.1.1. By Solutions
9.3.3.2.1.2. By Services
9.3.3.2.2. By Organization Size
9.3.3.2.3. By Vertical
9.3.4. Spain Cloud ITSM Market Outlook
9.3.4.1. Market Size & Forecast
9.3.4.1.1. By Value
9.3.4.2. Market Share & Forecast
9.3.4.2.1. By Component
9.3.4.2.1.1. By Solutions
9.3.4.2.1.2. By Services
9.3.4.2.2. By Organization Size
9.3.4.2.3. By Vertical
9.3.5. Italy Cloud ITSM Market Outlook
9.3.5.1. Market Size & Forecast
9.3.5.1.1. By Value
9.3.5.2. Market Share & Forecast
9.3.5.2.1. By Component
9.3.5.2.1.1. By Solutions
9.3.5.2.1.2. By Services
9.3.5.2.2. By Organization Size
9.3.5.2.3. By Vertical
10. South America Cloud ITSM Market Outlook
10.1. Market Size & Forecast
10.1.1. By Value
10.2. Market Share & Forecast
10.2.1. By Component
10.2.1.1. By Solutions
10.2.1.2. By Services
10.2.2. By Organization Size
10.2.3. By Vertical
10.3. South America: Country Analysis
10.3.1. Brazil Cloud ITSM Market Outlook
10.3.1.1. Market Size & Forecast
10.3.1.1.1. By Value
10.3.1.2. Market Share & Forecast
10.3.1.2.1. By Component
10.3.1.2.1.1. By Solutions
10.3.1.2.1.2. By Services
10.3.1.2.2. By Organization Size
10.3.1.2.3. By Vertical
10.3.2. Argentina Cloud ITSM Market Outlook
10.3.2.1. Market Size & Forecast
10.3.2.1.1. By Value
10.3.2.2. Market Share & Forecast
10.3.2.2.1. By Component
10.3.2.2.1.1. By Solutions
10.3.2.2.1.2. By Services
10.3.2.2.2. By Organization Size
10.3.2.2.3. By Vertical
10.3.3. Colombia Cloud ITSM Market Outlook
10.3.3.1. Market Size & Forecast
10.3.3.1.1. By Value
10.3.3.2. Market Share & Forecast
10.3.3.2.1. By Component
10.3.3.2.1.1. By Solutions
10.3.3.2.1.2. By Services
10.3.3.2.2. By Organization Size
10.3.3.2.3. By Vertical
11. Middle East & Africa Cloud ITSM Market Outlook
11.1. Market Size & Forecast
11.1.1. By Value
11.2. Market Share & Forecast
11.2.1. By Component
11.2.1.1. By Solutions
11.2.1.2. By Services
11.2.2. By Organization Size
11.2.3. By Vertical
11.3. Middle East & America: Country Analysis
11.3.1. Israel Cloud ITSM Market Outlook
11.3.1.1. Market Size & Forecast
11.3.1.1.1. By Value
11.3.1.2. Market Share & Forecast
11.3.1.2.1. By Component
11.3.1.2.1.1. By Solutions
11.3.1.2.1.2. By Services
11.3.1.2.2. By Organization Size
11.3.1.2.3. By Vertical
11.3.2. Qatar Cloud ITSM Market Outlook
11.3.2.1. Market Size & Forecast
11.3.2.1.1. By Value
11.3.2.2. Market Share & Forecast
11.3.2.2.1. By Component
11.3.2.2.1.1. By Solutions
11.3.2.2.1.2. By Services
11.3.2.2.2. By Organization Size
11.3.2.2.3. By Vertical
11.3.3. UAE Cloud ITSM Market Outlook
11.3.3.1. Market Size & Forecast
11.3.3.1.1. By Value
11.3.3.2. Market Share & Forecast
11.3.3.2.1. By Component
11.3.3.2.1.1. By Solutions
11.3.3.2.1.2. By Services
11.3.3.2.2. By Organization Size
11.3.3.2.3. By Vertical
11.3.4. Saudi Arabia Cloud ITSM Market Outlook
11.3.4.1. Market Size & Forecast
11.3.4.1.1. By Value
11.3.4.2. Market Share & Forecast
11.3.4.2.1. By Component
11.3.4.2.1.1. By Solutions
11.3.4.2.1.2. By Services
11.3.4.2.2. By Organization Size
11.3.4.2.3. By Vertical
12. Asia Pacific Cloud ITSM Market Outlook
12.1. Market Size & Forecast
12.1.1. By Value
12.2. Market Share & Forecast
12.2.1. By Component
12.2.1.1. By Solutions
12.2.1.2. By Services
12.2.2. By Organization Size
12.2.3. By Vertical
12.3. Asia Pacific: Country Analysis
12.3.1. China Cloud ITSM Market Outlook
12.3.1.1. Market Size & Forecast
12.3.1.1.1. By Value
12.3.1.2. Market Share & Forecast
12.3.1.2.1. By Component
12.3.1.2.1.1. By Solutions
12.3.1.2.1.2. By Services
12.3.1.2.2. By Organization Size
12.3.1.2.3. By Vertical
12.3.2. Japan Cloud ITSM Market Outlook
12.3.2.1. Market Size & Forecast
12.3.2.1.1. By Value
12.3.2.2. Market Share & Forecast
12.3.2.2.1. By Component
12.3.2.2.1.1. By Solutions
12.3.2.2.1.2. By Services
12.3.2.2.2. By Organization Size
12.3.2.2.3. By Vertical
12.3.3. South Korea Cloud ITSM Market Outlook
12.3.3.1. Market Size & Forecast
12.3.3.1.1. By Value
12.3.3.2. Market Share & Forecast
12.3.3.2.1. By Component
12.3.3.2.1.1. By Solutions
12.3.3.2.1.2. By Services
12.3.3.2.2. By Organization Size
12.3.3.2.3. By Vertical
12.3.4. India Cloud ITSM Market Outlook
12.3.4.1. Market Size & Forecast
12.3.4.1.1. By Value
12.3.4.2. Market Share & Forecast
12.3.4.2.1. By Component
12.3.4.2.1.1. By Solutions
12.3.4.2.1.2. By Services
12.3.4.2.2. By Organization Size
12.3.4.2.3. By Vertical
12.3.5. Australia Cloud ITSM Market Outlook
12.3.5.1. Market Size & Forecast
12.3.5.1.1. By Value
12.3.5.2. Market Share & Forecast
12.3.5.2.1. By Component
12.3.5.2.1.1. By Solutions
12.3.5.2.1.2. By Services
12.3.5.2.2. By Organization Size
12.3.5.2.3. By Vertical
13. Market Dynamics
13.1. Drivers
13.2. Challenges
14. Market Trends and Developments
15. Company Profiles
15.1. BMC Software Inc.
15.1.1. Business Overview
15.1.2. Key Financials & Revenue
15.1.3. Key Contact Person
15.1.4. Headquarters Address
15.1.5. Key Product/Service Offered
15.2. IBM Corporation
15.2.1. Business Overview
15.2.2. Key Financials & Revenue
15.2.3. Key Contact Person
15.2.4. Headquarters Address
15.2.5. Key Product/Service Offered
15.3. Atlassian Inc.
15.3.1. Business Overview
15.3.2. Key Financials & Revenue
15.3.3. Key Contact Person
15.3.4. Headquarters Address
15.3.5. Key Product/Service Offered
15.4. CA Technologies Inc.
15.4.1. Business Overview
15.4.2. Key Financials & Revenue
15.4.3. Key Contact Person
15.4.4. Headquarters Address
15.4.5. Key Product/Service Offered
15.5. ASG Technologies Group, Inc.
15.5.1. Business Overview
15.5.2. Key Financials & Revenue
15.5.3. Key Contact Person
15.5.4. Headquarters Address
15.5.5. Key Product/Service Offered
15.6. Cherwell Software, LLC
15.6.1. Business Overview
15.6.2. Key Financials & Revenue
15.6.3. Key Contact Person
15.6.4. Headquarters Address
15.6.5. Key Product/Service Offered
15.7. Micro Focus International PLC
15.7.1. Business Overview
15.7.2. Key Financials & Revenue
15.7.3. Key Contact Person
15.7.4. Headquarters Address
15.7.5. Key Product/Service Offered
15.8. Servicenow Inc.
15.8.1. Business Overview
15.8.2. Key Financials & Revenue
15.8.3. Key Contact Person
15.8.4. Headquarters Address
15.8.5. Key Product/Service Offered
15.9. Ivanti Inc.
15.9.1. Business Overview
15.9.2. Key Financials & Revenue
15.9.3. Key Contact Person
15.9.4. Headquarters Address
15.9.5. Key Product/Service Offered
15.10. Citrix Systems Inc.
15.10.1. Business Overview
15.10.2. Key Financials & Revenue
15.10.3. Key Contact Person
15.10.4. Headquarters Address
15.10.5. Key Product/Service Offered
16. Strategic Recommendations
17. About Us & Disclaimer