Table of Content

Strategic Imperatives
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the North American FM Industry
Growth Opportunities Fuel the Growth Pipeline Engine™
Growth Opportunity Analysis
Scope of Analysis
Segmentation
Segmentation by End User
Competitors
Growth Metrics
Growth Drivers
Growth Restraints
Forecast Assumptions
Revenue Forecast
Revenue Forecast Analysis
Revenue Forecast by Service Type
Revenue Forecast Analysis by Service Type—Additional Services
Revenue Forecast Analysis by Service Type—Soft Services
Revenue Forecast Analysis by Service Type—Hard Services
Revenue Forecast by End User
Revenue Forecast Analysis by End User
Revenue Forecast Analysis by End User (continued)
Revenue Forecast Analysis by End User (continued)
Revenue Forecast by Region
Revenue Forecast Analysis by Region
Outsourced FM Trend
IFM Penetration Trend
Competitive Environment
Competitive Environment (continued)
Revenue Share
Revenue Share Analysis
Market Participant Profile—Compass Group PLC
Market Participant Profile—Aramark Corporation
Market Participant Profile—Sodexo
Market Participant Profile—ABM Industries Inc.
Market Participant Profile—CBRE Group, Inc.
Market Participant Profile—ISS A/S
Growth Opportunity Analysis: United States
Growth Metrics
Revenue Forecast and Analysis
Revenue Forecast and Analysis by Service Type
Revenue Forecast and Analysis by End User
Growth Opportunity Analysis: Canada
Growth Metrics
Revenue Forecast and Analysis
Revenue Forecast and Analysis by Service Type
Revenue Forecast and Analysis by End User
Growth Opportunity Universe
Growth Opportunity 1: Technology-led Facility Solutions
Growth Opportunity 1: Technology-led Facility Solutions (continued)
Growth Opportunity 2: Workplace and Occupant Experience Optimization
Growth Opportunity 2: Workplace and Occupant Experience Optimization (continued)
Growth Opportunity 3: Energy Management as Part of FM
Growth Opportunity 3: Energy Management as Part of FM (continued)
Growth Opportunity 4: Data Analytics for FM Efficiency
Growth Opportunity 4: Data Analytics for FM Efficiency (continued)
Next Steps
List of Exhibits
List of Exhibits (continued)
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