Table of Content



Chapter 1. Methodology and Scope
1.1. Methodology Segmentation & Scope
1.2. Information procurement
1.2.1. Purchased database
1.2.2. GVR’s internal database
1.2.3. Secondary sources & third-party perspectives
1.2.4. Primary research
1.3. Information analysis
1.3.1. Data analysis models
1.4. Market formulation & data visualization
1.5. Data validation & publishing
Chapter 2. Executive Summary
2.1. Sales and Marketing Business Process Outsourcing Market - Industry Snapshot & Key Buying Criteria, 2018 - 2030
Chapter 3. Sales and Marketing Business Process Outsourcing Market Variables, Trends & Scope
3.1. Market Size and Growth Prospects, 2018 - 2030
3.2. Industry Value Chain Analysis
3.3. Market Dynamics
3.3.1. Market Driver Analysis
3.3.2. Market Restraint/Challenge Analysis
3.3.3. Market Opportunity Analysis
3.4. Penetration & Growth Prospect Mapping (Key Opportunities Prioritized)
3.5. Business Environment Analysis Tools
3.5.1. Industry Analysis - Porter’s Five Forces Analysis
3.5.2. PEST Analysis
3.6. COVID-19 Impact Analysis
Chapter 4. Sales and Marketing Business Process Outsourcing Market Service Type Outlook
4.1. Sales and Marketing Business Process Outsourcing Market Share by Service Type, 2022 & 2030 (USD Billion)
4.2. Sales
4.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
4.2.2. Market Size Estimates and Forecasts by Region, 2018 - 2030 (USD Billion)
4.3. Marketing
4.3.1. Market Estimates and Forecast, 2018 - 2030 (USD Billion)
4.3.2. Market Size Estimates and Forecasts by Region, 2018 - 2030 (USD Billion)
Chapter 5. Sales and Marketing Business Process Outsourcing Market End-use Outlook
5.1. Sales and Marketing Business Process Outsourcing Market Share by End-use, 2022 & 2030 (USD Billion)
5.2. BFSI
5.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
5.2.2. Market Size Estimates and Forecasts by Region, 2018 - 2030 (USD Billion)
5.3. Healthcare
5.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
5.3.2. Market Size Estimates and Forecasts by Region, 2018 - 2030 (USD Billion)
5.4. Manufacturing
5.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
5.4.2. Market Size Estimates and Forecasts by Region, 2018 - 2030 (USD Billion)
5.5. IT & Telecommunication
5.5.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
5.5.2. Market Size Estimates and Forecasts by Region, 2018 - 2030 (USD Billion)
5.6. Retail
5.6.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
5.6.2. Market Size Estimates and Forecasts by Region, 2018 - 2030 (USD Billion)
5.7. Others
5.7.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
5.7.2. Market Size Estimates and Forecasts by Region, 2018 - 2030 (USD Billion)
Chapter 6. Sales and Marketing Business Process Outsourcing Market: Regional Outlook
6.1. Sales and Marketing Business Process Outsourcing Market Share by Region, 2022 & 2030 (USD Billion)
6.2. North America
6.2.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
6.2.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
6.2.3. Market Size Estimates and Forecasts by End-Use, 2018 - 2030 (USD Billion)
6.2.4. U.S.
6.2.4.1. Market Estimates and Forecast, 2018 - 2030 (USD Billion)
6.2.4.2. Market Estimates and Forecast by Service Type, 2018 - 2030 (USD Billion)
6.2.4.3. Market Estimates and Forecast by End-Use, 2018 - 2030 (USD Billion)
6.2.5. Canada
6.2.5.1. Market Estimates and Forecast, 2018 - 2030 (USD Billion)
6.2.5.2. Market Estimates and Forecast by Service Type, 2018 - 2030 (USD Billion)
6.2.5.3. Market Estimates and Forecast by End-Use, 2018 - 2030 (USD Billion)
6.2.6. Mexico
6.2.6.1. Market Estimates and Forecast, 2018 - 2030 (USD Billion)
6.2.6.2. Market Estimates and Forecast by Service Type, 2018 - 2030 (USD Billion)
6.2.6.3. Market Estimates and Forecast by End-Use, 2018 - 2030 (USD Billion)
6.3. Asia Pacific
6.3.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
6.3.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
6.3.3. Market Size Estimates and Forecasts by End-Use, 2018 - 2030 (USD Billion)
6.3.4. China
6.3.4.1. Market Estimates and Forecast, 2018 - 2030 (USD Billion)
6.3.4.2. Market Estimates and Forecast by Service Type, 2018 - 2030 (USD Billion)
6.3.4.3. Market Estimates and Forecast by End-Use, 2018 - 2030 (USD Billion)
6.3.5. India
6.3.5.1. Market Estimates and Forecast, 2018 - 2030 (USD Billion)
6.3.5.2. Market Estimates and Forecast by Service Type, 2018 - 2030 (USD Billion)
6.3.5.3. Market Estimates and Forecast by End-Use, 2018 - 2030 (USD Billion)
6.3.6. Japan
6.3.6.1. Market Estimates and Forecast, 2018 - 2030 (USD Billion)
6.3.6.2. Market Estimates and Forecast by Service Type, 2018 - 2030 (USD Billion)
6.3.6.3. Market Estimates and Forecast by End-Use, 2018 - 2030 (USD Billion)
6.3.7. Singapore
6.3.7.1. Market Estimates and Forecast, 2018 - 2030 (USD Billion)
6.3.7.2. Market Estimates and Forecast by Service Type, 2018 - 2030 (USD Billion)
6.3.7.3. Market Estimates and Forecast by End-Use, 2018 - 2030 (USD Billion)
6.3.8. Malaysia
6.3.8.1. Market Estimates and Forecast, 2018 - 2030 (USD Billion)
6.3.8.2. Market Estimates and Forecast by Service Type, 2018 - 2030 (USD Billion)
6.3.8.3. Market Estimates and Forecast by End-Use, 2018 - 2030 (USD Billion)
6.3.9. Philippines
6.3.9.1. Market Estimates and Forecast, 2018 - 2030 (USD Billion)
6.3.9.2. Market Estimates and Forecast by Service Type, 2018 - 2030 (USD Billion)
6.3.9.3. Market Estimates and Forecast by End-Use, 2018 - 2030 (USD Billion)
6.3.10. Rest of Asia Pacific
6.3.10.1. Market Estimates and Forecast, 2018 - 2030 (USD Billion)
6.3.10.2. Market Estimates and Forecast by Service Type, 2018 - 2030 (USD Billion)
6.3.10.3. Market Estimates and Forecast by End-Use, 2018 - 2030 (USD Billion)
6.4. Africa
6.4.1. Market Size Estimates and Forecasts, 2018 - 2030 (USD Billion)
6.4.2. Market Size Estimates and Forecasts by Service Type, 2018 - 2030 (USD Billion)
6.4.3. Market Size Estimates and Forecasts by End-Use, 2018 - 2030 (USD Billion)
6.4.4. South Africa
6.4.4.1. Market Estimates and Forecast, 2018 - 2030 (USD Billion)
6.4.4.2. Market Estimates and Forecast by Service Type, 2018 - 2030 (USD Billion)
6.4.4.3. Market Estimates and Forecast by End-Use, 2018 - 2030 (USD Billion)
6.4.5. Nigeria
6.4.5.1. Market Estimates and Forecast, 2018 - 2030 (USD Billion)
6.4.5.2. Market Estimates and Forecast by Service Type, 2018 - 2030 (USD Billion)
6.4.5.3. Market Estimates and Forecast by End-Use, 2018 - 2030 (USD Billion)
6.4.6. Rest of Africa
6.4.6.1. Market Estimates and Forecast, 2018 - 2030 (USD Billion)
6.4.6.2. Market Estimates and Forecast by Service Type, 2018 - 2030 (USD Billion)
6.4.6.3. Market Estimates and Forecast by End-Use, 2018 - 2030 (USD Billion)
Chapter 7. Competitive Landscape
7.1. Accenture
7.2. Amdocs
7.3. Capgemini
7.4. CCI South Africa
7.5. Digicall
7.6. Enshored
7.7. Genpact
7.8. Helpware
7.9. Infosys Limited (Infosys BPM)
7.10. MERCHANTS SA (PTY) LTD.
7.11. NCR Corporation
7.12. Outworx
7.13. SA Commercial
7.14. Talk Sure Group
7.15. Teleperformance SE
7.16. TTEC Holdings, Inc.
7.17. Wipro Limited



List of Tables

List of Tables

Table 1 List of Abbreviations
Table 2 Global sales and marketing business process outsourcing market, 2018 - 2030 (USD Billion)
Table 3 Global sales and marketing business process outsourcing market, by region, 2018 - 2030 (USD Billion)
Table 4 Global sales and marketing business process outsourcing market, by service type, 2018 - 2030 (USD Billion)
Table 5 Global sales and marketing business process outsourcing market, by end-use, 2018 - 2030 (USD Billion)
Table 6 Global sales market by region, 2018 - 2030 (USD Billion)
Table 7 Global marketing market by region, 2018 - 2030 (USD Billion)
Table 8 Global BFSI market by region, 2018 - 2030 (USD Billion)
Table 9 Global healthcare market by region, 2018 - 2030 (USD Billion)
Table 10 Global manufacturing market by region, 2018 - 2030 (USD Billion)
Table 11 Global IT & telecommunication market by region, 2018 - 2030 (USD Billion)
Table 12 Global retail market by region, 2018 - 2030 (USD Billion)
Table 13 Global others market by region, 2018 - 2030 (USD Billion)
Table 14 North America sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 15 North America sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 16 U.S. sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 17 U.S. sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 18 Canada sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 19 Canada sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 20 Mexico sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 21 Mexico sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 22 Asia Pacific sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 23 Asia Pacific sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 24 China sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 25 China sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 26 India sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 27 India sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 28 Japan sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 29 Japan sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 30 Singapore sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 31 Singapore sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 32 Malaysia sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 33 Malaysia sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 34 Philippines sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 35 Philippines sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 36 Rest of Asia Pacific sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 37 Rest of Asia Pacific sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 38 Africa sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 39 Africa sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 40 South Africa sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 41 South Africa sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 42 Nigeria sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 43 Nigeria sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 44 Nigeria sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 45 Nigeria sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)
Table 46 Rest of Africa sales and marketing business process outsourcing market, by service type 2018 - 2030 (USD Billion)
Table 47 Rest of Africa sales and marketing business process outsourcing market, by end-use 2018 - 2030 (USD Billion)