Table of Content

Research Objectives and Methodology
Research Objectives and Methodology
Respondent Profile
State of AI
AI—A Key Technology Priority for Global Enterprises
Enterprises are Advancing in their AI Adoption Journeys
Enterprises are Advancing in their AI Adoption Journeys(continued)
AI can Improve Operational Efficiency and Grow Revenue, which Drives its Adoption
State of AI—Key Takeaways
IT Operations and Customer Support Services are the Key Business Functions Leading AI Adoption
The High-tech, Travel and Hospitality, and Professional ServicesVerticals Lead AI Deployment
Key Use-Cases in Emerging Industry Verticals
The Adoption and the Convergence of Multiple Technologies Enable Innovative AI Application
The Adoption and the Convergence of Multiple Technologies Enable Innovative AI Application (continued)
The PS
The PS
Growth Success Factors
The Way Forward
Build a Compelling Value Proposition
Strengthen IT Software Services and Advisory Capabilities
Focus on CXO and Business Stakeholders
Appendix
Growth Opportunities Fuel the Growth Pipeline Engine™
Why is it Increasingly Difficult to Grow?The Strategic Imperative 8™: Factors Creating Pressure on Growth
The Strategic Imperative 8™
List of Exhibits
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