Table of Content


1 Preface

2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology

3 Executive Summary

4 Introduction
4.1 Overview
4.2 Key Industry Trends

5 Global Business Process-as-a-Service (BPaaS) Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast

6 Market Breakup by Process
6.1 Human Resource Management
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Accounting and Finance
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Analytics
6.3.1 Market Trends
6.3.2 Market Forecast
6.4 Supply Chain Management
6.4.1 Market Trends
6.4.2 Market Forecast
6.5 Digital Asset Management
6.5.1 Market Trends
6.5.2 Market Forecast
6.6 Others
6.6.1 Market Trends
6.6.2 Market Forecast

7 Market Breakup by Deployment Mode
7.1 Private
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Public
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Hybrid
7.3.1 Market Trends
7.3.2 Market Forecast

8 Market Breakup by Organization Size
8.1 Small and Medium-sized Enterprises
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Large Enterprises
8.2.1 Market Trends
8.2.2 Market Forecast

9 Market Breakup by Industry Vertical
9.1 Banking Financial Services and Insurance
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Healthcare
9.2.1 Market Trends
9.2.2 Market Forecast
9.3 Government
9.3.1 Market Trends
9.3.2 Market Forecast
9.4 IT and Telecom
9.4.1 Market Trends
9.4.2 Market Forecast
9.5 Manufacturing and Retail
9.5.1 Market Trends
9.5.2 Market Forecast
9.6 Others
9.6.1 Market Trends
9.6.2 Market Forecast

10 Market Breakup by Region
10.1 North America
10.1.1 United States
10.1.1.1 Market Trends
10.1.1.2 Market Forecast
10.1.2 Canada
10.1.2.1 Market Trends
10.1.2.2 Market Forecast
10.2 Asia-Pacific
10.2.1 China
10.2.1.1 Market Trends
10.2.1.2 Market Forecast
10.2.2 Japan
10.2.2.1 Market Trends
10.2.2.2 Market Forecast
10.2.3 India
10.2.3.1 Market Trends
10.2.3.2 Market Forecast
10.2.4 South Korea
10.2.4.1 Market Trends
10.2.4.2 Market Forecast
10.2.5 Australia
10.2.5.1 Market Trends
10.2.5.2 Market Forecast
10.2.6 Indonesia
10.2.6.1 Market Trends
10.2.6.2 Market Forecast
10.2.7 Others
10.2.7.1 Market Trends
10.2.7.2 Market Forecast
10.3 Europe
10.3.1 Germany
10.3.1.1 Market Trends
10.3.1.2 Market Forecast
10.3.2 France
10.3.2.1 Market Trends
10.3.2.2 Market Forecast
10.3.3 United Kingdom
10.3.3.1 Market Trends
10.3.3.2 Market Forecast
10.3.4 Italy
10.3.4.1 Market Trends
10.3.4.2 Market Forecast
10.3.5 Spain
10.3.5.1 Market Trends
10.3.5.2 Market Forecast
10.3.6 Russia
10.3.6.1 Market Trends
10.3.6.2 Market Forecast
10.3.7 Others
10.3.7.1 Market Trends
10.3.7.2 Market Forecast
10.4 Latin America
10.4.1 Brazil
10.4.1.1 Market Trends
10.4.1.2 Market Forecast
10.4.2 Mexico
10.4.2.1 Market Trends
10.4.2.2 Market Forecast
10.4.3 Others
10.4.3.1 Market Trends
10.4.3.2 Market Forecast
10.5 Middle East and Africa
10.5.1 Market Trends
10.5.2 Market Breakup by Country
10.5.3 Market Forecast

11 SWOT Analysis
11.1 Overview
11.2 Strengths
11.3 Weaknesses
11.4 Opportunities
11.5 Threats

12 Value Chain Analysis

13 Porters Five Forces Analysis
13.1 Overview
13.2 Bargaining Power of Buyers
13.3 Bargaining Power of Suppliers
13.4 Degree of Competition
13.5 Threat of New Entrants
13.6 Threat of Substitutes

14 Price Analysis

15 Competitive Landscape
15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
15.3.1 Accenture plc
15.3.1.1 Company Overview
15.3.1.2 Product Portfolio
15.3.1.3 Financials
15.3.1.4 SWOT Analysis
15.3.2 Capgemini SE
15.3.2.1 Company Overview
15.3.2.2 Product Portfolio
15.3.2.3 Financials
15.3.2.4 SWOT Analysis
15.3.3 Cognizant
15.3.3.1 Company Overview
15.3.3.2 Product Portfolio
15.3.3.3 Financials
15.3.3.4 SWOT Analysis
15.3.4 Conduent Inc.
15.3.4.1 Company Overview
15.3.4.2 Product Portfolio
15.3.4.3 Financials
15.3.4.4 SWOT Analysis
15.3.5 Fujitsu Limited
15.3.5.1 Company Overview
15.3.5.2 Product Portfolio
15.3.5.3 Financials
15.3.5.4 SWOT Analysis
15.3.6 HCL Technologies Limited
15.3.6.1 Company Overview
15.3.6.2 Product Portfolio
15.3.6.3 Financials
15.3.6.4 SWOT Analysis
15.3.7 International Business Machines Corporation
15.3.7.1 Company Overview
15.3.7.2 Product Portfolio
15.3.7.3 Financials
15.3.7.4 SWOT Analysis
15.3.8 Oracle Corporation
15.3.8.1 Company Overview
15.3.8.2 Product Portfolio
15.3.8.3 Financials
15.3.8.4 SWOT Analysis
15.3.9 SAP SE
15.3.9.1 Company Overview
15.3.9.2 Product Portfolio
15.3.9.3 Financials
15.3.9.4 SWOT Analysis
15.3.10 Tata Consultancy Services Limited
15.3.10.1 Company Overview
15.3.10.2 Product Portfolio
15.3.10.3 Financials
15.3.10.4 SWOT Analysis
15.3.11 Tech Mahindra Limited
15.3.11.1 Company Overview
15.3.11.2 Product Portfolio
15.3.11.3 Financials
15.3.11.4 SWOT Analysis
15.3.12 Wipro Limited
15.3.12.1 Company Overview
15.3.12.2 Product Portfolio
15.3.12.3 Financials
15.3.12.4 SWOT Analysis

List of Figures

Figure 1: Global: Business Process-as-a-Service Market: Major Drivers and Challenges
Figure 2: Global: Business Process-as-a-Service Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: Business Process-as-a-Service Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 4: Global: Business Process-as-a-Service Market: Breakup by Process (in %), 2022
Figure 5: Global: Business Process-as-a-Service Market: Breakup by Deployment Mode (in %), 2022
Figure 6: Global: Business Process-as-a-Service Market: Breakup by Organization Size (in %), 2022
Figure 7: Global: Business Process-as-a-Service Market: Breakup by Industry Vertical (in %), 2022
Figure 8: Global: Business Process-as-a-Service Market: Breakup by Region (in %), 2022
Figure 9: Global: Business Process-as-a-Service (Human Resource Management) Market: Sales Value (in Million US$), 2017 & 2022
Figure 10: Global: Business Process-as-a-Service (Human Resource Management) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 11: Global: Business Process-as-a-Service (Accounting and Finance) Market: Sales Value (in Million US$), 2017 & 2022
Figure 12: Global: Business Process-as-a-Service (Accounting and Finance) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 13: Global: Business Process-as-a-Service (Analytics) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: Business Process-as-a-Service (Analytics) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: Business Process-as-a-Service (Supply Chain Management) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: Business Process-as-a-Service (Supply Chain Management) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: Business Process-as-a-Service (Digital Asset Management) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: Business Process-as-a-Service (Digital Asset Management) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: Business Process-as-a-Service (Other Processes) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: Business Process-as-a-Service (Other Processes) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: Business Process-as-a-Service (Private) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: Business Process-as-a-Service (Private) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: Global: Business Process-as-a-Service (Public) Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: Global: Business Process-as-a-Service (Public) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: Global: Business Process-as-a-Service (Hybrid) Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: Global: Business Process-as-a-Service (Hybrid) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: Global: Business Process-as-a-Service (Small and Medium-sized Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: Global: Business Process-as-a-Service (Small and Medium-sized Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: Global: Business Process-as-a-Service (Large Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: Global: Business Process-as-a-Service (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: Global: Business Process-as-a-Service (Banking Financial Services and Insurance) Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: Global: Business Process-as-a-Service (Banking Financial Services and Insurance) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: Global: Business Process-as-a-Service (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: Global: Business Process-as-a-Service (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: Global: Business Process-as-a-Service (Government) Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: Global: Business Process-as-a-Service (Government) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: Global: Business Process-as-a-Service (IT and Telecom) Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: Global: Business Process-as-a-Service (IT and Telecom) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: Global: Business Process-as-a-Service (Manufacturing and Retail) Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: Global: Business Process-as-a-Service (Manufacturing and Retail) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: Global: Business Process-as-a-Service (Other Industry Verticals) Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: Global: Business Process-as-a-Service (Other Industry Verticals) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: North America: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: North America: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: United States: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: United States: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: Canada: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: Canada: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: Asia-Pacific: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: Asia-Pacific: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: China: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: China: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: Japan: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: Japan: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: India: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: India: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: South Korea: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: South Korea: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: Australia: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: Australia: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: Indonesia: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: Indonesia: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: Others: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: Others: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Europe: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Europe: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 67: Germany: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 68: Germany: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 69: France: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 70: France: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 71: United Kingdom: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 72: United Kingdom: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 73: Italy: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 74: Italy: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 75: Spain: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 76: Spain: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 77: Russia: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 78: Russia: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 79: Others: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 80: Others: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 81: Latin America: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 82: Latin America: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 83: Brazil: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 84: Brazil: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 85: Mexico: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 86: Mexico: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 87: Others: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 88: Others: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 89: Middle East and Africa: Business Process-as-a-Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 90: Middle East and Africa: Business Process-as-a-Service Market: Breakup by Country (in %), 2022
Figure 91: Middle East and Africa: Business Process-as-a-Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 92: Global: Business Process-as-a-Service Industry: SWOT Analysis
Figure 93: Global: Business Process-as-a-Service Industry: Value Chain Analysis
Figure 94: Global: Business Process-as-a-Service Industry: Porter’s Five Forces Analysis

List of Tables

Table 1: Global: Business Process-as-a-Service Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: Business Process-as-a-Service Market Forecast: Breakup by Process (in Million US$), 2023-2028
Table 3: Global: Business Process-as-a-Service Market Forecast: Breakup by Deployment Mode (in Million US$), 2023-2028
Table 4: Global: Business Process-as-a-Service Market Forecast: Breakup by Organization Size (in Million US$), 2023-2028
Table 5: Global: Business Process-as-a-Service Market Forecast: Breakup by Industry Vertical (in Million US$), 2023-2028
Table 6: Global: Business Process-as-a-Service Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 7: Global: Business Process-as-a-Service Market: Competitive Structure
Table 8: Global: Business Process-as-a-Service Market: Key Players