Table of Content

1 INTRODUCTION
    1.1 OBJECTIVES OF THE STUDY
    1.2 MARKET DEFINITION
           1.2.1 INCLUSIONS AND EXCLUSIONS
    1.3 MARKET SCOPE
           1.3.1 MARKET SEGMENTATION
           1.3.2 REGIONS COVERED
           1.3.3 YEARS CONSIDERED FOR THE STUDY
    1.4 CURRENCY CONSIDERED
    1.5 STAKEHOLDERS
    1.6 SUMMARY OF CHANGES

2 RESEARCH METHODOLOGY
    2.1 RESEARCH DATA
           2.1.1 SECONDARY DATA
           2.1.2 PRIMARY DATA
                    2.1.2.1 Breakup of primary profiles
                    2.1.2.2 Key industry insights
    2.2 MARKET BREAKUP AND DATA TRIANGULATION
    2.3 MARKET SIZE ESTIMATION
           2.3.1 TOP-DOWN APPROACH
           2.3.2 BOTTOM-UP APPROACH
    2.4 MARKET FORECAST
    2.5 COMPANY EVALUATION MATRIX METHODOLOGY
    2.6 STARTUP/SME EVALUATION MATRIX METHODOLOGY
    2.7 ASSUMPTIONS FOR THE STUDY
    2.8 LIMITATIONS OF THE STUDY

3 EXECUTIVE SUMMARY

4 PREMIUM INSIGHTS
    4.1 ATTRACTIVE OPPORTUNITIES FOR PLAYERS IN CITIZEN SERVICES AI MARKET
    4.2 CITIZEN SERVICES AI MARKET, BY VERTICAL
    4.3 CITIZEN SERVICES AI MARKET, BY REGION
    4.4 CITIZEN SERVICES AI MARKET, BY COMPONENT AND DEPLOYMENT MODE

5 MARKET OVERVIEW AND INDUSTRY TRENDS
    5.1 INTRODUCTION
    5.2 MARKET DYNAMICS
           5.2.1 DRIVERS
                    5.2.1.1 Need for IT modernization
                    5.2.1.2 Integration of AI and analytics with citizen services
                    5.2.1.3 Growing demand for automation
                    5.2.1.4 Low operational and initial costs
           5.2.2 RESTRAINTS
                    5.2.2.1 Lack of specialized expertise
                    5.2.2.2 Lack of awareness among government organizations about new technologies
           5.2.3 OPPORTUNITIES
                    5.2.3.1 Increasing demand for citizen services AI
                    5.2.3.2 Advent of new technologies
                    5.2.3.3 Organizations’ willingness to use advanced technologies to create opportunities
           5.2.4 CHALLENGES
                    5.2.4.1 Issues related to IT modernization
                    5.2.4.2 Integration issues with organizations’ internal processes
                    5.2.4.3 Lack of expertise and infrastructure among end users
    5.3 INVESTMENTS IN CITIZEN SERVICES AI MARKET
    5.4 EVOLUTION
    5.5 CITIZEN SERVICES AI MARKET: ECOSYSTEM
    5.6 CASE STUDY ANALYSIS
           5.6.1 TRANSPORTATION
                    5.6.1.1 Keolis had incorporated Intelagent platform to offers passengers a more convenient way to find information around journey planning
           5.6.2 HEALTHCARE
                    5.6.2.1 Use Case 1: IQVIA had selected Automation Anywhere to boost operational effectiveness across geographies
           5.6.3 GOVERNMENT & PUBLIC SECTOR
                    5.6.3.1 Use Case 1: Canadian government uses an AI-powered Voice of the Customer from OpenText Magellan to encourage transparency and acquire useful information.
           5.6.4 ENERGY & UTILITIES
                    5.6.4.1 Use Case 1: Engine selected OpenText Intelligence Capture to foster the long-term loyalty of energy customers in Italy
           5.6.5 EDUCATION & TRAINING
                    5.6.5.1 Use Case 1: University of Melbourne selected Automation Anywhere to  reduced duplication and delays while improving customer experience
    5.7 TECHNOLOGY ANALYSIS
           5.7.1 CITIZEN SERVICES AI AND BIG DATA ANALYTICS
           5.7.2 CITIZEN SERVICES AI, AND MACHINE LEARNING
           5.7.3 CITIZEN SERVICES AI AND CLOUD COMPUTING
           5.7.4 CITIZEN SERVICES AI AND INTERNET OF THINGS (IOT)
    5.8 SUPPLY/VALUE CHAIN ANALYSIS
    5.9 PORTER’S FIVE FORCE ANALYSIS
           5.9.1 THREAT OF NEW ENTRANTS
           5.9.2 THREAT OF SUBSTITUTES
           5.9.3 BARGAINING POWER OF SUPPLIERS
           5.9.4 BARGAINING POWER OF BUYERS
           5.9.5 INTENSITY OF COMPETITIVE RIVALRY
    5.10 PRICING MODEL ANALYSIS
    5.11 PATENT ANALYSIS
           5.11.1 METHODOLOGY
           5.11.2 DOCUMENT TYPE
           5.11.3 INNOVATION AND PATENT APPLICATIONS
                    5.11.3.1 Top applicants
    5.12 KEY CONFERENCES AND EVENTS, 2022–2023
    5.13 TARIFF AND REGULATORY LANDSCAPE
           5.13.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
           5.13.2 NORTH AMERICA: REGULATIONS
                    5.13.2.1 Personal Information Protection and Electronic Documents Act (PIPEDA)
                    5.13.2.2 Gramm-Leach-Bliley (GLB) Act
                    5.13.2.3 Health Insurance Portability and Accountability Act (HIPAA) of 1996
                    5.13.2.4 Federal Information Security Management Act (FISMA)
                    5.13.2.5 Federal Information Processing Standards (FIPS)
                    5.13.2.6 California Consumer Privacy Act (CSPA)
           5.13.3 EUROPE: TARIFFS AND REGULATIONS
                    5.13.3.1 GDPR 2016/679 is a regulation in EU
                    5.13.3.2 General Data Protection Regulation
                    5.13.3.3 European Committee for Standardization (CEN)
                    5.13.3.4 European Technical Standards Institute (ETSI)
    5.14 KEY STAKEHOLDERS AND BUYING CRITERIA
           5.14.1 KEY STAKEHOLDERS IN BUYING PROCESS
           5.14.2 BUYING CRITERIA

6 CITIZEN SERVICES AI MARKET, BY COMPONENT
    6.1 INTRODUCTION
           6.1.1 COMPONENTS: CITIZEN SERVICES AI MARKET DRIVERS
    6.2 SOLUTION
           6.2.1 GROWING NEED TO PROVIDE BETTER CITIZEN EXPERIENCE ENABLES GOVERNMENT AGENCIES TO ADOPT CITIZEN SERVICES AI SOLUTION
    6.3 SERVICES
           6.3.1 PROFESSIONAL SERVICES
                    6.3.1.1 Consulting
                               6.3.1.1.1 Consulting services enable organizations to lower risks, reduce complexities, and increase RoI
                    6.3.1.2 Support and Maintenance
                               6.3.1.2.1 Growth in support and maintenance services demand due to need for upgradation to existing platforms and assistance for solving issues
                    6.3.1.3 Deployment and Integration
                               6.3.1.3.1 Analyzing the client’s needs and understanding their operational functionalities enables the wide acceptance of deployment and maintenance among ends users
           6.3.2 MANAGED SERVICES
                    6.3.2.1 The challenges faced by organizations to concentrate on their core business procedures leads to a high reliance on third parties for offering managed service

7 CITIZEN SERVICE AI MARKET, BY ORGANIZATION SIZE
    7.1 INTRODUCTION
           7.1.1 ORGANIZATION SIZE: CITIZEN SERVICES AI MARKET DRIVERS
    7.2 LARGE ENTERPRISES
           7.2.1 THE LARGE ENTERPRISES SHOW AN INCLINATION TOWARDS ADOPTING ADVANCE TECHNOLOGIES SUE TO HAVING HUGE AMOUNT OF DATA ACROSS BUSINESS FUNCTIONS
    7.3 SMALL AND MEDIUM-SIZED ENTERPRISES
           7.3.1 SMALL AND MEDIUM-SIZED ENTERPRISES STARTED ADOPTING ADVANCE TECHNOLOGIES TO IMPROVE COMPETITIVENESS AND REDUCE OPERATING COSTS

8 CITIZEN SERVICE AI MARKET, BY DEPLOYMENT MODE
    8.1 INTRODUCTION
           8.1.1 DEPLOYMENT MODE: CITIZEN SERVICES AI MARKET DRIVERS
    8.2 ON-PREMISES
           8.2.1 FACTORS SUCH AS THE REAL-TIME AVAILABILITY OF DATA FOR EXTRACTING INSIGHTS LEADS TO THE RAPID ADOPTION OF ON-PREMISES DEPLOYMENT
    8.3 CLOUD
           8.3.1 COST-EFFECTIVENESS, EASE OF ACCESS, AND SCALABILITY TO BOOST ADOPTION OF CLOUD-BASED CITIZEN SERVICES AI SOLUTIONS

9 CITIZEN SERVICES AI MARKET, BY TECHNOLOGY
    9.1 INTRODUCTION
           9.1.1 TECHNOLOGY: CITIZEN SERVICES AI MARKET DRIVERS
    9.2 MACHINE LEARNING
           9.2.1 ABILITY TO DELIVER MORE SOPHISTICATED, ECONOMICAL, AND BETTER CITIZEN SERVICES ENABLES THE ADOPTION OF MACHINE LEARNING IN CITIZEN SERVICE AI SOLUTION
    9.3 NATURAL LANGUAGE PROCESSING
           9.3.1 NATURAL LANGUAGE PROCESSING TECHNOLOGY OFFER NECESSARY TOOLS TO EXTRACT PATTERN AND INSIGHTS TO ENHANCE THE QUALITY OF CITIZEN SERVICES
    9.4 IMAGE PROCESSING
           9.4.1 THE GROWING APPLICATION OF AI IMAGE PROCESSING ACROSS VARIOUS VERTICALS UNCOVER INSIGHTS AND AUTOMATE A VARIETY OF USE CASES
    9.5 FACE RECOGNITION
           9.5.1 THE TECHNOLOGY HAS GAINED TRACTION DUE TO ITS APPLICATIONS IN FIELD OF CRIME DETECTION AND IDENTITY DETECTION
    9.6 OTHER TECHNOLOGIES

10 CITIZEN SERVICES AI MARKET, BY VERTICAL
     10.1 INTRODUCTION
             10.1.1 VERTICAL: CITIZEN SERVICES AI MARKET DRIVERS
             10.1.2 CITIZEN SERVICES AI MARKET: ENTERPRISE USE CASES
     10.2 TRANSPORTATION
             10.2.1 MODE OF TRANSPORT
                       10.2.1.1 AIR
                                   10.2.1.1.1 The potential to enhance the operational performance of airlines for delivering enhanced citizen service leads to the adoption of AI based citizen services solution
                       10.2.1.2 ROAD
                                   10.2.1.2.1 Multiple enhancements to road safety by utilizing the predictive power of AI leads to enhanced road infrastructure and post-crash response
                       10.2.1.3  RAILWAYS
                                   10.2.1.3.1 To compete with the shift to autonomous vehicles, the railways incorporate AI-based solutions into its modernization to benefit the citizens
             10.2.2 APPLICATION
                       10.2.2.1 SMART TICKETING
                                   10.2.2.1.1 Smart ticketing offers a seamless travel experiece to citizens and steadily gaining popularity
                       10.2.2.2 URBAN TRAFFIC PLANNING
                                   10.2.2.2.1 Growing need for real-time data from various means of transportation to manage traffic congestions enables the adoption AI and ML based traffic management solutions
                       10.2.2.3 ROUTE PLANNING AND MAPPING
                                   10.2.2.3.1 Emergence of advance technologies revolutionize the process of route optimization by ensuring that vehicles choose the most effective path in real-time
                       10.2.2.4 HIGHWAY & ROAD SAFETY
                                   10.2.2.4.1 The rapid adoption of ai based solutions increases the effectiveness and efficiency of road safety systems
                       10.2.2.5 TOLL & REVENUE MANAGEMENT
                                   10.2.2.5.1 The rapid adoption of AI based solutions increases the effectiveness and efficiency of road safety systems
                       10.2.2.6 OTHER APPLICATIONS
     10.3 HEALTHCARE
             10.3.1 PERSONALIZED MEDICINE
                       10.3.1.1 Personalized medicine provides enhanced individualized healthcare for all citizens and holds a great potential
             10.3.2 PREDICTIVE HEALTHCARE DIAGNOSTIC
                       10.3.2.1 The adoption of advance technologies helps in enhancing the precision of medical diagnoses
             10.3.3 PATIENT RECORD AND DATA MANAGEMENT
                       10.3.3.1 The vast volume of patient health data would be easily utilized with the help of ai in assessment of patient satisfaction
             10.3.4 PATIENT CARE MANAGEMENT
                       10.3.4.1 The demand for personalized care planning to generate best result possible creating potential to advance population health
             10.3.5 HEALTH EMERGENCY MANAGEMENT
                       10.3.5.1 The demand for personalized care planning to generate best result possible creating potential to advance population health
             10.3.6 OTHER APPLICATIONS
     10.4 GOVERNMENT & PUBLIC SECTOR
             10.4.1 CRIME INVESTIGATION
                       10.4.1.1 The rapid adoption technologies such as AI & ML helps government agencies in identifying criminals and sentencing judgements and granting bails as well
             10.4.2 SECURITY & SURVEILLANCE
                       10.4.2.1 The need to provide the safety and security to the citizens of the country leads to the rapid adoption of AI-based security & surveillance systems
             10.4.3 E-GOVERNANCE & DIGITAL CITY SERVICES
                       10.4.3.1 Adopting cutting-edge technology enables to provide the enhanced governance practices to citizens and involved them in the decision-making process
             10.4.4 LAW ENFORCEMENT
                       10.4.4.1 The potential use of AI for law enforcement enables authorities the chance to predict, foresee, and prevent crime more accurately
             10.4.5 DISASTER MANAGEMENT & CALAMITY CONTROL
                       10.4.5.1 Governments across the are adopting advance technologies to provide efficient relief efforts to citizens from natural disasters
             10.4.6 INFRASTRUCTURE PLANNING & MANAGEMENT
                       10.4.6.1 The rising living standards and operational effectiveness required by modern cities helps government to offer better service delivery
             10.4.7 TAX AND REVENUE MANAGEMENT
                       10.4.7.1 Tax and Revenue Management helps governments in detecting irregular financial behaviour by adopting AI technology
             10.4.8 OTHER APPLICATIONS
     10.5 ENERGY & UTILITIES
             10.5.1 RESOURCE MONITORING AND MANAGEMENT
                       10.5.1.1 The growing demand for advance technologies enables utilities companies in proper resource management and monitoring
             10.5.2 CUSTOMER INFORMATION AND OUTAGE MANAGEMENT
                       10.5.2.1 AI and Machine Learning technology can enable organizations in effective outage management with an adequate plan
             10.5.3 ENVIRONMENT MANAGEMENT
                       10.5.3.1 To aid in adaption and mitigation of environmental changes, governments and tech firms are showing heavy interest in machine-based learning systems
             10.5.4 BILLING AND PAYMENT MANAGEMENT
                       10.5.4.1 The adoption of sophisticated sensors to varying degrees to identify the various sorts of trash enables in efficient smart waste management
             10.5.5 SMART WASTE MANAGEMENT
                       10.5.5.1 The digital payment option offers comfort and convenience for citizen and increased accountability, transparency, and traceability
             10.5.6 OTHER APPLICATIONS
                       10.5.6.1 The growing usage of advance technologies enables to perform the activity which is impossible to complete manually
     10.6 AGRICULTURE
             10.6.1 SOIL TESTING
                       10.6.1.1 Adopting advance technologies enables farmers to get the parameters of the soil health of agricultural fields
             10.6.2 CROP DISEASES DETECTION AND PROTECTION
                       10.6.2.1 Smart farming systems with advance technologies enables framers to identify disease and protect crops
             10.6.3 CROP MONITORING
                       10.6.3.1 Smart farming systems with advance technologies enables framers to identify disease and protect crops
             10.6.4 SMART IRRIGATION
                       10.6.4.1 The advent of advance technologies enhanced the irrigation systems and maximizes water usage effectiveness
             10.6.5 LIVE STOCK MANAGEMENT
                       10.6.5.1 Applying artificial intelligence in livestock management increase the output rate of high-quality feeding animals
             10.6.6 AGRICULTURE FINANCE
                       10.6.6.1 Adoption of AI in Agri-finance farmers to avoid financial turmoil and improve financial management
     10.7 EDUCATION & TRAINING
             10.7.1 CURRICULUM MANAGEMENT AND DELIVERY
                       10.7.1.1 Technologies assist citizens in eliminating silos and offers enhanced intelligence of government systems
             10.7.2 ADAPTIVE LEARNING AND ASSESSMENT
                       10.7.2.1 Adaptive learning offers real-time tracking of every encounter which enables to keep track of student developments
             10.7.3 TRAINING AND COACHING
                       10.7.3.1 Training and coaching help individuals to develop and grow their knowledge and skills at their own pace
             10.7.4 PERSONALIZED EDUCATION
                       10.7.4.1 Personalized education enables individuals to meet their needs and learning goals as per their convenience
             10.7.5 SCHOLARSHIP MANAGEMENT
                       10.7.5.1 Scholarships offer financial assistance and encourages individuals to learn and pursue their career by enrolling for higher studies

11 CITIZEN SERVICES AI MARKET, BY REGION
     11.1 INTRODUCTION
     11.2 NORTH AMERICA
             11.2.1 NORTH AMERICA: CITIZEN SERVICES AI MARKET DRIVERS
             11.2.2 UNITED STATES
                       11.2.2.1 The presence of several global players across the country would increases the demand for AI citizen services solutions for enhanced support and recommendation to government organizations
             11.2.3 CANADA
                       11.2.3.1 Adopting artificial intelligence technologies in the public sector enables government in making efficient administrative decisions and  to enhance service delivery across country
     11.3 EUROPE
             11.3.1 EUROPE: CITIZEN SERVICES AI MARKET DRIVERS
             11.3.2 UNITED KINGDOM
                       11.3.2.1 Focusing on the research and development of advance technologies and growing investments by government organizations would drive the growth of market across the country
             11.3.3 GERMANY
                       11.3.3.1 The rapid adoption modern technologies across various verticals would  fuel the expansion of the Citizen Services AI market
             11.3.4 FRANCE
                       11.3.4.1 Increasing investments to AI start-ups across the country fuels the development of the artificial intelligence ecosystem in France
             11.3.5 REST OF EUROPE
     11.4 ASIA PACIFIC
             11.4.1 ASIA PACIFIC: CITIZEN SERVICES AI MARKET DRIVERS
             11.4.2 CHINA
                       11.4.2.1 Rapid adoption of advance technologies to offer smarter services across various verticals would increase the demand for Citizen Services AI solutions
             11.4.3 JAPAN
                       11.4.3.1 The growing of innovative technologies and the initiatives taken by the country driving the growth Citizen Services AI market
             11.4.4 INDIA
                       11.4.4.1 The several initiatives and investment made by the government for offering a better citizen experience would drive the growth of market
             11.4.5 SINGAPORE
                       11.4.5.1 Rising investments on citizen services to harness technology for societal and economic advancement will drive the adoption of citizen services AI solutions in Singapore
             11.4.6 REST OF ASIA PACIFIC
     11.5 MIDDLE EAST & AFRICA
             11.5.1 MIDDLE EAST & AFRICA: CITIZEN SERVICES AI MARKET DRIVERS
             11.5.2 KINGDOM OF SAUDI ARABIA
                       11.5.2.1 Increasing economic growth and awareness of advanced technologies led to the rapid adoption of citizen services AI solutions and services
             11.5.3 UNITED ARAB EMIRATES
                       11.5.3.1 Growing investment in multiple existing firms and startups provides opportunities to transform the citizen experiences
             11.5.4 REST OF MIDDLE EAST & AFRICA
     11.6 LATIN AMERICA
             11.6.1 LATIN AMERICA: CITIZEN SERVICES AI MARKET DRIVERS
             11.6.2 BRAZIL
                       11.6.2.1 Increasing awareness of the benefits of advanced technology among government organizations is driving the demand for Citizen Services AI market
             11.6.3 MEXICO
                       11.6.3.1 Rapid adoption of modern technology and initiatives taken by government is driving the growth of the market
             11.6.4 REST OF LATIN AMERICA

12 COMPETITIVE LANDSCAPE
     12.1 OVERVIEW4
     12.2 KEY PLAYER STRATEGIES
     12.3 REVENUE ANALYSIS
     12.4 MARKET SHARE ANALYSIS
     12.5 COMPANY EVALUATION MATRIX
             12.5.1 STARS
             12.5.2 EMERGING LEADERS
             12.5.3 PERVASIVE PLAYERS
             12.5.4 PARTICIPANTS
     12.6 STARTUP AND SME EVALUATION MATRIX
             12.6.1 PROGRESSIVE COMPANIES
             12.6.2 RESPONSIVE COMPANIES
             12.6.3 DYNAMIC COMPANIES
             12.6.4 STARTING BLOCKS
     12.7 COMPETITIVE BENCHMARKING
     12.8 COMPETITIVE SCENARIO
             12.8.1 PRODUCT LAUNCHES
             12.8.2 DEALS
             12.8.3 OTHERS

13 COMPANY PROFILES
     13.1 INTRODUCTION
     13.2 MAJOR PLAYERS
             13.2.1 SERVICENOW
                       13.2.1.1 Business overview
                       13.2.1.2 Products/Solutions/Services offered
                       13.2.1.3 Recent developments
                       13.2.1.4 MNM view
                                   13.2.1.4.1 Key strengths/Right to win
                                   13.2.1.4.2 Strategic choices made
                                   13.2.1.4.3 Weaknesses and competitive threats
             13.2.2 MICROSOFT
                       13.2.2.1 Business overview
                       13.2.2.2 Products/Solutions/Services offered
                       13.2.2.3 Developments
                       13.2.2.4 MNM view
                                   13.2.2.4.1 Key strengths/Right to win
                                   13.2.2.4.2 Strategic choices made
                                   13.2.2.4.3 Weaknesses and competitive threats
             13.2.3 IBM
                       13.2.3.1 Business overview
                       13.2.3.2 Products/Solutions/Services offered
                       13.2.3.3 Recent developments
                       13.2.3.4 MNM view
                                   13.2.3.4.1 Key strengths/Right to win
                                   13.2.3.4.2 Strategic choices made
                                   13.2.3.4.3 Weaknesses and competitive threats
             13.2.4 ACCENTURE
                       13.2.4.1 Business overview
                       13.2.4.2 Products/Solutions/Services offered
                       13.2.4.3 Recent Developments
                       13.2.4.4 MNM view
                                   13.2.4.4.1 Key strengths/Right to win
                                   13.2.4.4.2 Strategic choices made
                                   13.2.4.4.3 Weaknesses and competitive threats
             13.2.5 AWS
                       13.2.5.1 Business overview
                       13.2.5.2 Products/Solutions/Services offered
                       13.2.5.3 Recent Developments
                       13.2.5.4 MNM view
                                   13.2.5.4.1 Key strengths/Right to win
                                   13.2.5.4.2 Strategic choices made
                                   13.2.5.4.3 Weaknesses and competitive threats
             13.2.6 NVIDIA
                       13.2.6.1 Business overview
                       13.2.6.2 Products/Solutions/Services offered
                       13.2.6.3 Recent Developments
             13.2.7 INTEL
                       13.2.7.1 Business overview
                       13.2.7.2 Products/Solutions/Services offered
                       13.2.7.3 Recent Developments
             13.2.8 ALIBABA
                       13.2.8.1 Business overview
                       13.2.8.2 Products/Solutions/Services offered
                       13.2.8.3 Recent Developments
             13.2.9 TENCENT
                       13.2.9.1 Business overview
                       13.2.9.2 Products/Solutions/Services offered
                       13.2.9.3 Recent Developments
             13.2.10 PEGASYSTEM
                       13.2.10.1 Business overview
                       13.2.10.2 Products/Solutions/Services offered
                       13.2.10.3 Recent Developments
             13.2.11 BAIDU
                       13.2.11.1 Business overview
                       13.2.11.2 Products/Solutions/Services offered
                       13.2.11.3 Recent Developments
             13.2.12 AUTOMATION ANYWHERE
                       13.2.12.1 Business overview
                       13.2.12.2 Products/Solutions/Services offered
                       13.2.12.3 Recent Developments
             13.2.13 OPENTEXT
                       13.2.13.1 Business overview
                       13.2.13.2 Products/Solutions/Services offered
                       13.2.13.3 Recent Developments
             13.2.14 H2O.AI
                       13.2.14.1 Business overview
                       13.2.14.2 Products/Solutions/Services offered
                       13.2.14.3 Recent Developments
             13.2.15 ADDO
             13.2.16 ALFRESCO
             13.2.17 WAYMO
             13.2.18 VOYAGER LABS
     13.3 STARTUP/SME PROFILES
             13.3.1 WE BUILD BOTS
             13.3.2 CARDINALITY.AI
             13.3.3 KAREXPERT
             13.3.4 MINDTITAN
             13.3.5 XENONSTACK
             13.3.6 VEBITS AI
             13.3.7 LIVEROAD ANALYTICS
             13.3.8 NAUTO

14 APPENDIX
     14.1 ADJACENT AND RELATED MARKETS
             14.1.1 INTRODUCTION
             14.1.2 PUBLIC SAFETY AND SECURITY MARKET—GLOBAL FORECAST TO 2026
                       14.1.2.1 Market definition
                       14.1.2.2 Market overview
                                   14.1.2.2.1 Public Safety and Security Market, by component
                                   14.1.2.2.2 Public Safety and Security market, by Solution
                                   14.1.2.2.3 Public Safety and Security market, by industry vertical
                                   14.1.2.2.4 Public Safety and Security market, by region
             14.1.3 ARTIFICIAL INTELLIGENCE MARKET - GLOBAL FORECAST TO 2027
                       14.1.3.1 Market definition
                       14.1.3.2 Market overview
                                   14.1.3.2.1 Artificial Intelligence market, by offering
                                   14.1.3.2.2 Artificial Intelligence market, by deployment mode
                                   14.1.3.2.3 Artificial Intelligence market, by organization size
                                   14.1.3.2.4 Artificial Intelligence market, by technology
                                   14.1.3.2.5 Artificial Intelligence market, by industry vertical
                                   14.1.3.2.6 Artificial Intelligence market, by region
     14.2 DISCUSSION GUIDE
     14.3 KNOWLEDGE STORE: MARKETSANDMARKETS’  SUBSCRIPTION PORTAL
     14.4 AVAILABLE CUSTOMIZATIONS
     14.5 RELATED REPORTS
     14.6 AUTHOR DETAILS