Table of Content

Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Contact Center Analytics Market, by Component
1.4.2 Europe Contact Center Analytics Market, by Application
1.4.3 Europe Contact Center Analytics Market, by Deployment Mode
1.4.4 Europe Contact Center Analytics Market, by Organization Size
1.4.5 Europe Contact Center Analytics Market, by Vertical
1.4.6 Europe Contact Center Analytics Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1.1 Market composition and scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Acquisition and Mergers
3.3 Market Share Analysis, 2021
3.4 Top Winning Strategies
3.4.1 Key Leading Strategies: Percentage Distribution (2018-2022)
3.4.2 Key Strategic Move: (Partnerships, Collaborations and Agreements : 2019, Oct – 2021, May) Leading Players
Chapter 4. Europe Contact Center Analytics Market by Component
4.1 Europe Software Market by Country
4.2 Europe Contact Center Analytics Market by Software Type
4.2.1 Europe Speech Analytics Market by Country
4.2.2 Europe Text Analytics Market by Country
4.2.3 Europe Desktop Analytics?Market by Country
4.2.4 Europe Predictive Analytics?Market by Country
4.2.5 Europe Cross-channel Analytics & Performance Analytics Market by Country
4.3 Europe Services Market by Country
Chapter 5. Europe Contact Center Analytics Market by Application
5.1 Europe Customer Experience Management Market by Country
5.2 Europe Workforce Optimization Market by Country
5.3 Europe Risk & Compliance Management Market by Country
5.4 Europe Log Management, Real-Time Monitoring & Analysis Market by Country
5.5 Europe Automatic Call Distributor & Others Market by Country
Chapter 6. Europe Contact Center Analytics Market by Deployment Mode
6.1 Europe Cloud Market by Country
6.2 Europe On-premise Market by Country
Chapter 7. Europe Contact Center Analytics Market by Organization Size
7.1 Europe Large Enterprises Market by Country
7.2 Europe Small & Medium Enterprises (SMEs) Market by Country
Chapter 8. Europe Contact Center Analytics Market by Vertical
8.1 Europe BFSI Market by Country
8.2 Europe Retail & Consumer Goods Market by Country
8.3 Europe Energy & Utilities Market by Country
8.4 Europe Government & Defense Market by Country
8.5 Europe Healthcare & Life Sciences Market by Country
8.6 Europe Manufacturing Market by Country
8.7 Europe Telecom & IT Market by Country
8.8 Europe Travel & Hospitality Market by Country
8.9 Europe Others Market by Country
Chapter 9. Europe Contact Center Analytics Market by Country
9.1 Germany Contact Center Analytics Market
9.1.1 Germany Contact Center Analytics Market by Component
9.1.1.1 Germany Contact Center Analytics Market by Software Type
9.1.2 Germany Contact Center Analytics Market by Application
9.1.3 Germany Contact Center Analytics Market by Deployment Mode
9.1.4 Germany Contact Center Analytics Market by Organization Size
9.1.5 Germany Contact Center Analytics Market by Vertical
9.2 UK Contact Center Analytics Market
9.2.1 UK Contact Center Analytics Market by Component
9.2.1.1 UK Contact Center Analytics Market by Software Type
9.2.2 UK Contact Center Analytics Market by Application
9.2.3 UK Contact Center Analytics Market by Deployment Mode
9.2.4 UK Contact Center Analytics Market by Organization Size
9.2.5 UK Contact Center Analytics Market by Vertical
9.3 France Contact Center Analytics Market
9.3.1 France Contact Center Analytics Market by Component
9.3.1.1 France Contact Center Analytics Market by Software Type
9.3.2 France Contact Center Analytics Market by Application
9.3.3 France Contact Center Analytics Market by Deployment Mode
9.3.4 France Contact Center Analytics Market by Organization Size
9.3.5 France Contact Center Analytics Market by Vertical
9.4 Russia Contact Center Analytics Market
9.4.1 Russia Contact Center Analytics Market by Component
9.4.1.1 Russia Contact Center Analytics Market by Software Type
9.4.2 Russia Contact Center Analytics Market by Application
9.4.3 Russia Contact Center Analytics Market by Deployment Mode
9.4.4 Russia Contact Center Analytics Market by Organization Size
9.4.5 Russia Contact Center Analytics Market by Vertical
9.5 Spain Contact Center Analytics Market
9.5.1 Spain Contact Center Analytics Market by Component
9.5.1.1 Spain Contact Center Analytics Market by Software Type
9.5.2 Spain Contact Center Analytics Market by Application
9.5.3 Spain Contact Center Analytics Market by Deployment Mode
9.5.4 Spain Contact Center Analytics Market by Organization Size
9.5.5 Spain Contact Center Analytics Market by Vertical
9.6 Italy Contact Center Analytics Market
9.6.1 Italy Contact Center Analytics Market by Component
9.6.1.1 Italy Contact Center Analytics Market by Software Type
9.6.2 Italy Contact Center Analytics Market by Application
9.6.3 Italy Contact Center Analytics Market by Deployment Mode
9.6.4 Italy Contact Center Analytics Market by Organization Size
9.6.5 Italy Contact Center Analytics Market by Vertical
9.7 Rest of Europe Contact Center Analytics Market
9.7.1 Rest of Europe Contact Center Analytics Market by Component
9.7.1.1 Rest of Europe Contact Center Analytics Market by Software Type
9.7.2 Rest of Europe Contact Center Analytics Market by Application
9.7.3 Rest of Europe Contact Center Analytics Market by Deployment Mode
9.7.4 Rest of Europe Contact Center Analytics Market by Organization Size
9.7.5 Rest of Europe Contact Center Analytics Market by Vertical
Chapter 10. Company Profiles
10.1 Oracle Corporation
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Recent strategies and developments:
10.1.5.1 Product Launches and Product Expansions:
10.1.6 SWOT Analysis
10.2 Cisco Systems, Inc.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Regional Analysis
10.2.4 Research & Development Expense
10.2.5 Recent strategies and developments:
10.2.5.1 Acquisition and Mergers:
10.3 Avaya Holdings Corporation
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expense
10.3.5 Recent strategies and developments:
10.3.5.1 Partnerships, Collaborations, and Agreements:
10.3.5.2 Product Launches and Product Expansions:
10.3.5.3 Acquisition and Mergers:
10.4 Genpact Limited
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.5 NICE Ltd.
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expenses
10.5.5 Recent strategies and developments:
10.5.5.1 Acquisition and Mergers:
10.6 SAP SE
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Segmental and Regional Analysis
10.6.4 Research & Development Expense
10.6.5 Recent strategies and developments:
10.6.5.1 Product Launches and Product Expansions:
10.7 8x8, Inc.
10.7.1 Company Overview
10.7.2 Financial Analysis
10.7.3 Regional Analysis
10.7.4 Research & Development Expenses
10.7.5 Recent strategies and developments:
10.7.5.1 Partnerships, Collaborations, and Agreements:
10.8 Talkdesk, Inc.
10.8.1 Company Overview
10.8.2 Recent strategies and developments:
10.8.2.1 Partnerships, Collaborations, and Agreements:
10.8.2.2 Product Launches and Product Expansions:
10.9 Genesys Telecommunications Laboratories, Inc.
10.9.1 Company Overview
10.9.2 Recent strategies and developments:
10.9.2.1 Partnerships, Collaborations, and Agreements:
10.10. CallMiner, Inc.
10.10.1 Company Overview



List of Tables

TABLE 1 Europe Contact Center Analytics Market, 2018 - 2021, USD Million
TABLE 2 Europe Contact Center Analytics Market, 2022 - 2028, USD Million
TABLE 3 Partnerships, Collaborations and Agreements– Contact Center Analytics Market
TABLE 4 Product Launches And Product Expansions– Contact Center Analytics Market
TABLE 5 Acquisition and Mergers– Contact Center Analytics Market
TABLE 6 Europe Contact Center Analytics Market by Component, 2018 - 2021, USD Million
TABLE 7 Europe Contact Center Analytics Market by Component, 2022 - 2028, USD Million
TABLE 8 Europe Software Market by Country, 2018 - 2021, USD Million
TABLE 9 Europe Software Market by Country, 2022 - 2028, USD Million
TABLE 10 Europe Contact Center Analytics Market by Software Type, 2018 - 2021, USD Million
TABLE 11 Europe Contact Center Analytics Market by Software Type, 2022 - 2028, USD Million
TABLE 12 Europe Speech Analytics Market by Country, 2018 - 2021, USD Million
TABLE 13 Europe Speech Analytics Market by Country, 2022 - 2028, USD Million
TABLE 14 Europe Text Analytics Market by Country, 2018 - 2021, USD Million
TABLE 15 Europe Text Analytics Market by Country, 2022 - 2028, USD Million
TABLE 16 Europe Desktop Analytics?Market by Country, 2018 - 2021, USD Million
TABLE 17 Europe Desktop Analytics?Market by Country, 2022 - 2028, USD Million
TABLE 18 Europe Predictive Analytics?Market by Country, 2018 - 2021, USD Million
TABLE 19 Europe Predictive Analytics?Market by Country, 2022 - 2028, USD Million
TABLE 20 Europe Cross-channel Analytics & Performance Analytics Market by Country, 2018 - 2021, USD Million
TABLE 21 Europe Cross-channel Analytics & Performance Analytics Market by Country, 2022 - 2028, USD Million
TABLE 22 Europe Services Market by Country, 2018 - 2021, USD Million
TABLE 23 Europe Services Market by Country, 2022 - 2028, USD Million
TABLE 24 Europe Contact Center Analytics Market by Application, 2018 - 2021, USD Million
TABLE 25 Europe Contact Center Analytics Market by Application, 2022 - 2028, USD Million
TABLE 26 Europe Customer Experience Management Market by Country, 2018 - 2021, USD Million
TABLE 27 Europe Customer Experience Management Market by Country, 2022 - 2028, USD Million
TABLE 28 Europe Workforce Optimization Market by Country, 2018 - 2021, USD Million
TABLE 29 Europe Workforce Optimization Market by Country, 2022 - 2028, USD Million
TABLE 30 Europe Risk & Compliance Management Market by Country, 2018 - 2021, USD Million
TABLE 31 Europe Risk & Compliance Management Market by Country, 2022 - 2028, USD Million
TABLE 32 Europe Log Management, Real-Time Monitoring & Analysis Market by Country, 2018 - 2021, USD Million
TABLE 33 Europe Log Management, Real-Time Monitoring & Analysis Market by Country, 2022 - 2028, USD Million
TABLE 34 Europe Automatic Call Distributor & Others Market by Country, 2018 - 2021, USD Million
TABLE 35 Europe Automatic Call Distributor & Others Market by Country, 2022 - 2028, USD Million
TABLE 36 Europe Contact Center Analytics Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 37 Europe Contact Center Analytics Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 38 Europe Cloud Market by Country, 2018 - 2021, USD Million
TABLE 39 Europe Cloud Market by Country, 2022 - 2028, USD Million
TABLE 40 Europe On-premise Market by Country, 2018 - 2021, USD Million
TABLE 41 Europe On-premise Market by Country, 2022 - 2028, USD Million
TABLE 42 Europe Contact Center Analytics Market by Organization Size, 2018 - 2021, USD Million
TABLE 43 Europe Contact Center Analytics Market by Organization Size, 2022 - 2028, USD Million
TABLE 44 Europe Large Enterprises Market by Country, 2018 - 2021, USD Million
TABLE 45 Europe Large Enterprises Market by Country, 2022 - 2028, USD Million
TABLE 46 Europe Small & Medium Enterprises (SMEs) Market by Country, 2018 - 2021, USD Million
TABLE 47 Europe Small & Medium Enterprises (SMEs) Market by Country, 2022 - 2028, USD Million
TABLE 48 Europe Contact Center Analytics Market by Vertical, 2018 - 2021, USD Million
TABLE 49 Europe Contact Center Analytics Market by Vertical, 2022 - 2028, USD Million
TABLE 50 Europe BFSI Market by Country, 2018 - 2021, USD Million
TABLE 51 Europe BFSI Market by Country, 2022 - 2028, USD Million
TABLE 52 Europe Retail & Consumer Goods Market by Country, 2018 - 2021, USD Million
TABLE 53 Europe Retail & Consumer Goods Market by Country, 2022 - 2028, USD Million
TABLE 54 Europe Energy & Utilities Market by Country, 2018 - 2021, USD Million
TABLE 55 Europe Energy & Utilities Market by Country, 2022 - 2028, USD Million
TABLE 56 Europe Government & Defense Market by Country, 2018 - 2021, USD Million
TABLE 57 Europe Government & Defense Market by Country, 2022 - 2028, USD Million
TABLE 58 Europe Healthcare & Life Sciences Market by Country, 2018 - 2021, USD Million
TABLE 59 Europe Healthcare & Life Sciences Market by Country, 2022 - 2028, USD Million
TABLE 60 Europe Manufacturing Market by Country, 2018 - 2021, USD Million
TABLE 61 Europe Manufacturing Market by Country, 2022 - 2028, USD Million
TABLE 62 Europe Telecom & IT Market by Country, 2018 - 2021, USD Million
TABLE 63 Europe Telecom & IT Market by Country, 2022 - 2028, USD Million
TABLE 64 Europe Travel & Hospitality Market by Country, 2018 - 2021, USD Million
TABLE 65 Europe Travel & Hospitality Market by Country, 2022 - 2028, USD Million
TABLE 66 Europe Others Market by Country, 2018 - 2021, USD Million
TABLE 67 Europe Others Market by Country, 2022 - 2028, USD Million
TABLE 68 Europe Contact Center Analytics Market by Country, 2018 - 2021, USD Million
TABLE 69 Europe Contact Center Analytics Market by Country, 2022 - 2028, USD Million
TABLE 70 Germany Contact Center Analytics Market, 2018 - 2021, USD Million
TABLE 71 Germany Contact Center Analytics Market, 2022 - 2028, USD Million
TABLE 72 Germany Contact Center Analytics Market by Component, 2018 - 2021, USD Million
TABLE 73 Germany Contact Center Analytics Market by Component, 2022 - 2028, USD Million
TABLE 74 Germany Contact Center Analytics Market by Software Type, 2018 - 2021, USD Million
TABLE 75 Germany Contact Center Analytics Market by Software Type, 2022 - 2028, USD Million
TABLE 76 Germany Contact Center Analytics Market by Application, 2018 - 2021, USD Million
TABLE 77 Germany Contact Center Analytics Market by Application, 2022 - 2028, USD Million
TABLE 78 Germany Contact Center Analytics Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 79 Germany Contact Center Analytics Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 80 Germany Contact Center Analytics Market by Organization Size, 2018 - 2021, USD Million
TABLE 81 Germany Contact Center Analytics Market by Organization Size, 2022 - 2028, USD Million
TABLE 82 Germany Contact Center Analytics Market by Vertical, 2018 - 2021, USD Million
TABLE 83 Germany Contact Center Analytics Market by Vertical, 2022 - 2028, USD Million
TABLE 84 UK Contact Center Analytics Market, 2018 - 2021, USD Million
TABLE 85 UK Contact Center Analytics Market, 2022 - 2028, USD Million
TABLE 86 UK Contact Center Analytics Market by Component, 2018 - 2021, USD Million
TABLE 87 UK Contact Center Analytics Market by Component, 2022 - 2028, USD Million
TABLE 88 UK Contact Center Analytics Market by Software Type, 2018 - 2021, USD Million
TABLE 89 UK Contact Center Analytics Market by Software Type, 2022 - 2028, USD Million
TABLE 90 UK Contact Center Analytics Market by Application, 2018 - 2021, USD Million
TABLE 91 UK Contact Center Analytics Market by Application, 2022 - 2028, USD Million
TABLE 92 UK Contact Center Analytics Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 93 UK Contact Center Analytics Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 94 UK Contact Center Analytics Market by Organization Size, 2018 - 2021, USD Million
TABLE 95 UK Contact Center Analytics Market by Organization Size, 2022 - 2028, USD Million
TABLE 96 UK Contact Center Analytics Market by Vertical, 2018 - 2021, USD Million
TABLE 97 UK Contact Center Analytics Market by Vertical, 2022 - 2028, USD Million
TABLE 98 France Contact Center Analytics Market, 2018 - 2021, USD Million
TABLE 99 France Contact Center Analytics Market, 2022 - 2028, USD Million
TABLE 100 France Contact Center Analytics Market by Component, 2018 - 2021, USD Million
TABLE 101 France Contact Center Analytics Market by Component, 2022 - 2028, USD Million
TABLE 102 France Contact Center Analytics Market by Software Type, 2018 - 2021, USD Million
TABLE 103 France Contact Center Analytics Market by Software Type, 2022 - 2028, USD Million
TABLE 104 France Contact Center Analytics Market by Application, 2018 - 2021, USD Million
TABLE 105 France Contact Center Analytics Market by Application, 2022 - 2028, USD Million
TABLE 106 France Contact Center Analytics Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 107 France Contact Center Analytics Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 108 France Contact Center Analytics Market by Organization Size, 2018 - 2021, USD Million
TABLE 109 France Contact Center Analytics Market by Organization Size, 2022 - 2028, USD Million
TABLE 110 France Contact Center Analytics Market by Vertical, 2018 - 2021, USD Million
TABLE 111 France Contact Center Analytics Market by Vertical, 2022 - 2028, USD Million
TABLE 112 Russia Contact Center Analytics Market, 2018 - 2021, USD Million
TABLE 113 Russia Contact Center Analytics Market, 2022 - 2028, USD Million
TABLE 114 Russia Contact Center Analytics Market by Component, 2018 - 2021, USD Million
TABLE 115 Russia Contact Center Analytics Market by Component, 2022 - 2028, USD Million
TABLE 116 Russia Contact Center Analytics Market by Software Type, 2018 - 2021, USD Million
TABLE 117 Russia Contact Center Analytics Market by Software Type, 2022 - 2028, USD Million
TABLE 118 Russia Contact Center Analytics Market by Application, 2018 - 2021, USD Million
TABLE 119 Russia Contact Center Analytics Market by Application, 2022 - 2028, USD Million
TABLE 120 Russia Contact Center Analytics Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 121 Russia Contact Center Analytics Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 122 Russia Contact Center Analytics Market by Organization Size, 2018 - 2021, USD Million
TABLE 123 Russia Contact Center Analytics Market by Organization Size, 2022 - 2028, USD Million
TABLE 124 Russia Contact Center Analytics Market by Vertical, 2018 - 2021, USD Million
TABLE 125 Russia Contact Center Analytics Market by Vertical, 2022 - 2028, USD Million
TABLE 126 Spain Contact Center Analytics Market, 2018 - 2021, USD Million
TABLE 127 Spain Contact Center Analytics Market, 2022 - 2028, USD Million
TABLE 128 Spain Contact Center Analytics Market by Component, 2018 - 2021, USD Million
TABLE 129 Spain Contact Center Analytics Market by Component, 2022 - 2028, USD Million
TABLE 130 Spain Contact Center Analytics Market by Software Type, 2018 - 2021, USD Million
TABLE 131 Spain Contact Center Analytics Market by Software Type, 2022 - 2028, USD Million
TABLE 132 Spain Contact Center Analytics Market by Application, 2018 - 2021, USD Million
TABLE 133 Spain Contact Center Analytics Market by Application, 2022 - 2028, USD Million
TABLE 134 Spain Contact Center Analytics Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 135 Spain Contact Center Analytics Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 136 Spain Contact Center Analytics Market by Organization Size, 2018 - 2021, USD Million
TABLE 137 Spain Contact Center Analytics Market by Organization Size, 2022 - 2028, USD Million
TABLE 138 Spain Contact Center Analytics Market by Vertical, 2018 - 2021, USD Million
TABLE 139 Spain Contact Center Analytics Market by Vertical, 2022 - 2028, USD Million
TABLE 140 Italy Contact Center Analytics Market, 2018 - 2021, USD Million
TABLE 141 Italy Contact Center Analytics Market, 2022 - 2028, USD Million
TABLE 142 Italy Contact Center Analytics Market by Component, 2018 - 2021, USD Million
TABLE 143 Italy Contact Center Analytics Market by Component, 2022 - 2028, USD Million
TABLE 144 Italy Contact Center Analytics Market by Software Type, 2018 - 2021, USD Million
TABLE 145 Italy Contact Center Analytics Market by Software Type, 2022 - 2028, USD Million
TABLE 146 Italy Contact Center Analytics Market by Application, 2018 - 2021, USD Million
TABLE 147 Italy Contact Center Analytics Market by Application, 2022 - 2028, USD Million
TABLE 148 Italy Contact Center Analytics Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 149 Italy Contact Center Analytics Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 150 Italy Contact Center Analytics Market by Organization Size, 2018 - 2021, USD Million
TABLE 151 Italy Contact Center Analytics Market by Organization Size, 2022 - 2028, USD Million
TABLE 152 Italy Contact Center Analytics Market by Vertical, 2018 - 2021, USD Million
TABLE 153 Italy Contact Center Analytics Market by Vertical, 2022 - 2028, USD Million
TABLE 154 Rest of Europe Contact Center Analytics Market, 2018 - 2021, USD Million
TABLE 155 Rest of Europe Contact Center Analytics Market, 2022 - 2028, USD Million
TABLE 156 Rest of Europe Contact Center Analytics Market by Component, 2018 - 2021, USD Million
TABLE 157 Rest of Europe Contact Center Analytics Market by Component, 2022 - 2028, USD Million
TABLE 158 Rest of Europe Contact Center Analytics Market by Software Type, 2018 - 2021, USD Million
TABLE 159 Rest of Europe Contact Center Analytics Market by Software Type, 2022 - 2028, USD Million
TABLE 160 Rest of Europe Contact Center Analytics Market by Application, 2018 - 2021, USD Million
TABLE 161 Rest of Europe Contact Center Analytics Market by Application, 2022 - 2028, USD Million
TABLE 162 Rest of Europe Contact Center Analytics Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 163 Rest of Europe Contact Center Analytics Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 164 Rest of Europe Contact Center Analytics Market by Organization Size, 2018 - 2021, USD Million
TABLE 165 Rest of Europe Contact Center Analytics Market by Organization Size, 2022 - 2028, USD Million
TABLE 166 Rest of Europe Contact Center Analytics Market by Vertical, 2018 - 2021, USD Million
TABLE 167 Rest of Europe Contact Center Analytics Market by Vertical, 2022 - 2028, USD Million
TABLE 168 Key Information – Oracle Corporation
TABLE 169 Key Information – Cisco Systems, Inc.
TABLE 170 Key Information – Avaya Holdings Corporation
TABLE 171 Key Information – Genpact Limited
TABLE 172 Key Information – NICE Ltd.
TABLE 173 Key Information – SAP SE
TABLE 174 Key information – 8x8, Inc.
TABLE 175 Key Information – Talkdesk, Inc.
TABLE 176 Key Information – Genesys Telecommunications Laboratories, Inc.
TABLE 177 Key Information – CallMiner, Inc.
List of Figures
FIG 1 Methodology for the research
FIG 2 KBV Cardinal Matrix
FIG 3 Market Share Analysis, 2021
FIG 4 Key Leading Strategies: Percentage Distribution (2018-2022)
FIG 5 Key Strategic Move: (Partnerships, collaborations and agreements : 2019, oct – 2021, may) Leading Players
FIG 6 SWOT analysis: Oracle Corporation
FIG 7 Recent strategies and developments: Avaya Holdings Corporation
FIG 8 Recent strategies and developments: Talkdesk, Inc.