Table of Content


"1    INTRODUCTION    43
1.1    INTRODUCTION TO COVID-19    43
1.2    COVID-19 HEALTH ASSESSMENT    43
FIGURE 1    COVID-19: GLOBAL PROPAGATION    43
FIGURE 2    COVID-19 PROPAGATION: SELECT COUNTRIES    44
1.3    COVID-19 ECONOMIC ASSESSMENT    44
FIGURE 3    REVISED GROSS DOMESTIC PRODUCT FORECASTS FOR SELECT G20 COUNTRIES IN 2021    45
1.3.1    COVID-19 ECONOMIC IMPACT—SCENARIO ASSESSMENT    46
FIGURE 4    CRITERIA IMPACTING THE GLOBAL ECONOMY    46
1.4    OBJECTIVES OF THE STUDY    47
1.5    MARKET DEFINITION    47
1.5.1    INCLUSIONS AND EXCLUSIONS    48
1.6    MARKET SCOPE    49
1.6.1    MARKET SEGMENTATION    49
1.6.2    REGIONS COVERED    49
1.6.3    YEARS CONSIDERED FOR THE STUDY    50
1.7    CURRENCY CONSIDERED    50
TABLE 1    UNITED STATES DOLLAR EXCHANGE RATE, 2018–2020    50
1.8    STAKEHOLDERS    50
1.9    SUMMARY OF CHANGES    51
2    RESEARCH METHODOLOGY    52
2.1    RESEARCH DATA    52
FIGURE 5    SPEECH-TO-TEXT API MARKET: RESEARCH DESIGN    52
2.1.1    SECONDARY DATA    53
2.1.2    PRIMARY DATA    53
TABLE 2    PRIMARY INTERVIEWS    53
2.1.2.1    Breakup of primary profiles    54
2.1.2.2    Key industry insights    54
2.2    MARKET BREAKUP AND DATA TRIANGULATION    55
FIGURE 6    DATA TRIANGULATION    55
2.3    MARKET SIZE ESTIMATION    56
FIGURE 7    SPEECH-TO-TEXT API MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES    56
2.3.1    TOP-DOWN APPROACH    56
2.3.2    BOTTOM-UP APPROACH    57
FIGURE 8    MARKET SIZE ESTIMATION METHODOLOGY - APPROACH 1 (SUPPLY-SIDE): REVENUE FROM SOFTWARE/SERVICES OF THE SPEECH-TO-TEXT API MARKET    57
FIGURE 9    MARKET SIZE ESTIMATION METHODOLOGY- APPROACH 2, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOFTWARE/SERVICES OF THE SPEECH-TO-TEXT API MARKET    58
FIGURE 10    MARKET SIZE ESTIMATION METHODOLOGY-APPROACH 3, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOFTWARE/SERVICES OF THE SPEECH-TO-TEXT API MARKET    59
FIGURE 11    MARKET SIZE ESTIMATION METHODOLOGY-APPROACH 4, BOTTOM-UP (DEMAND-SIDE): SHARE OF SPEECH-TO-TEXT API THROUGH OVERALL SPEECH-TO-TEXT API SPENDING    59
2.4    MARKET FORECAST    60
TABLE 3    FACTOR ANALYSIS    60
2.5    COMPANY EVALUATION MATRIX METHODOLOGY    61
FIGURE 12    COMPANY EVALUATION MATRIX: CRITERIA WEIGHTAGE    62
2.6    STARTUP/SME EVALUATION MATRIX METHODOLOGY    63
FIGURE 13    STARTUP/SME EVALUATION MATRIX: CRITERIA WEIGHTAGE    63
2.7    ASSUMPTIONS FOR THE STUDY    63
2.8    LIMITATIONS OF THE STUDY    65
2.9    IMPLICATIONS OF COVID-19 ON THE SPEECH-TO-TEXT API MARKET    66
FIGURE 14    QUARTERLY IMPACT OF COVID-19 DURING 2020–2021    66
3    EXECUTIVE SUMMARY    68
TABLE 4    GLOBAL SPEECH-TO-TEXT API MARKET SIZE AND GROWTH RATE,  
2017–2020 (USD MILLION, Y-O-Y %)    69
TABLE 5    GLOBAL SPEECH-TO-TEXT API MARKET SIZE AND GROWTH RATE,  
2021–2026 (USD MILLION, Y-O-Y %)    70
FIGURE 15    SPEECH-TO-TEXT API MARKET SNAPSHOT, BY COMPONENT    70
FIGURE 16    SPEECH-TO-TEXT API MARKET SNAPSHOT, BY SERVICE    70
FIGURE 17    SPEECH-TO-TEXT API MARKET SNAPSHOT, BY PROFESSIONAL SERVICE    71
FIGURE 18    SPEECH-TO-TEXT API MARKET SNAPSHOT, BY DEPLOYMENT MODE    71
FIGURE 19    SPEECH-TO-TEXT API MARKET SNAPSHOT, BY ORGANIZATION SIZE    71
FIGURE 20    SPEECH-TO-TEXT API MARKET SNAPSHOT, BY APPLICATION    72
FIGURE 21    SPEECH-TO-TEXT API MARKET SNAPSHOT, BY VERTICAL    72
FIGURE 22    SPEECH-TO-TEXT API MARKET SNAPSHOT, BY REGION    73
4    PREMIUM INSIGHTS    74
4.1    ATTRACTIVE MARKET OPPORTUNITIES IN THE SPEECH-TO-TEXT API MARKET    74
FIGURE 23    RISING NEED FOR VOICE-BASED DEVICES COUPLED WITH THE PROLIFERATION OF SMARTPHONES TO DRIVE THE GROWTH OF THE SPEECH-TO-TEXT API MARKET    74
4.2    SPEECH-TO-TEXT API MARKET: TOP THREE APPLICATIONS    75
FIGURE 24    CONTENT TRANSCRIPTION APPLICATION SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD    75
4.3    SPEECH-TO-TEXT API MARKET: BY REGION    75
FIGURE 25    NORTH AMERICA TO HOLD THE LARGEST MARKET SHARE IN 2021    75
4.4    SPEECH-TO-TEXT API MARKET IN NORTH AMERICA, TOP THREE APPLICATIONS AND VERTICALS    76
FIGURE 26    FRAUD DETECTION AND PREVENTION APPLICATION AND BFSI VERTICAL TO ACCOUNT FOR THE LARGEST SHARES IN THE MARKET IN 2021    76
5    MARKET OVERVIEW AND INDUSTRY TRENDS    77
5.1    INTRODUCTION    77
5.2    MARKET DYNAMICS    77
FIGURE 27    DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES:  SPEECH-TO-TEXT API MARKET    77
5.2.1    DRIVERS    78
5.2.1.1    Rising need for voice-based devices coupled with the proliferation of smartphones    78
TABLE 6    SMART DEVICES CONSUMPTION    78
5.2.1.2    Stringent regulations and compliance to boost the demand for speech technology    78
5.2.1.3    Increasing usability of speech and voice technology for transcription    79
5.2.1.4    Growing demand for voice authentication in mobile banking applications during COVID-19    79
5.2.2    RESTRAINTS    80
5.2.2.1    Transcribing audio from multi-channels may hinder the adoption of speech-to-text API    80
5.2.2.2    Concerns regarding data privacy and security due to pandemic    80
5.2.2.3    Huge investments and costs to incur while implementing speech technology    80
5.2.3    OPPORTUNITIES    80
5.2.3.1    Innovation in speech-to-text solutions for temporarily and permanently disabled students    80
5.2.3.2    Development of speech-to-text API for micro-linguistics and local languages    81
5.2.3.3    Growing inclination toward cloud-based speech-to-text software    81
5.2.4    CHALLENGES    81
5.2.4.1    Multilingual support for captioning and subtitling    81
5.2.4.2    Building custom vocabulary across various verticals    82
5.2.4.3    Excessive background noise or echoes may increase the error rate    82
5.2.5    CUMULATIVE GROWTH ANALYSIS    82
5.3    SPEECH-TO-TEXT API: EVOLUTION    83
FIGURE 28    EVOLUTION OF SPEECH-TO-TEXT API MARKET    83
5.4    ECOSYSTEM    84
FIGURE 29    SPEECH-TO-TEXT API MARKET: ECOSYSTEM    84
5.5    SUPPLY CHAIN ANALYSIS    85
FIGURE 30    SUPPLY CHAIN ANALYSIS    85
TABLE 7    SPEECH-TO-TEXT API MARKET: SUPPLY CHAIN    86
5.6    SPEECH-TO-TEXT API MARKET: COVID-19 IMPACT    87
FIGURE 31    SPEECH-TO-TEXT API MARKET TO WITNESS MINIMAL SLOWDOWN IN GROWTH IN 2020    88
5.7    TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENTS OF THE SPEECH-TO-TEXT API MARKET    89
FIGURE 32    SPEECH-TO-TEXT API MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENTS    89
5.8    REGULATORY IMPLICATIONS    89
5.8.1    GENERAL DATA PROTECTION REGULATION    89
5.8.2    HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT    90
5.8.3    CALIFORNIA CONSUMER PRIVACY ACT    90
5.8.4    CHILDREN'S ONLINE PRIVACY PROTECTION ACT    90
5.8.5    AMERICANS WITH DISABILITIES ACT    90
5.8.6    OFFICE OF COMMUNICATIONS    91
5.8.7    POLISH CIVIL CODE    91
5.8.8    FEDERAL COMMUNICATIONS COMMISSION    91
5.9    CASE STUDY ANALYSIS    91
5.9.1    RETAIL AND ECOMMERCE: USE CASES    91
5.9.1.1    Rev supported Home Depot to deliver captions, foreign language subtitles, and translations to the users    91
5.9.2    MEDIA AND ENTERTAINMENT: USE CASES    92
5.9.2.1    Spotify implemented Rev’s transcribe solution to provide on-demand content to the users    92
5.9.2.2    Rev’s Temi software helped Richard in transcribing the podcast and build a comprehensive solution that creates a full transcript of the podcast automatically    92
5.9.3    HEALTHCARE AND LIFE SCIENCES: USE CASES    93
5.9.3.1    Cerner deployed Amazon transcribe to lower medical transcription costs and provide data security    93
5.9.3.2    AWS benefitted Houston Methodist to improve clinical efficiency and alleviate nursing and physician burnout with voice-activated technology    93
5.9.4    BANKING, FINANCIAL SERVICES, AND INSURANCE: USE CASES    93
5.9.4.1    KPMG deployed Microsoft cognitive services to support its customers automate transcription    93
5.9.5    IT AND TELECOM: USE CASES    94
5.9.5.1    Call Rail implemented speech-to-text API offered by AssemblyAI to improve call transcription accuracy    94
5.9.5.2    Deepgram offered Red Box a customizable Automated Speech Recognition (ASR) solution to provide more accuracy, speed, and customization process    94
5.9.5.3    Sharpen technologies deployed Deepgram’s ASR platform that enables customers to maintain compliance without breaking the bank    95
5.9.5.4    Audioburst deployed Amazon Transcribe solution to convert audio streams into text at a reasonable cost    95
5.9.6    ENERGY AND UITILITES: USE CASES    96
5.9.6.1    AWS offered Amazon Transcribe to Octopus Energy to train custom speech recognition models and analyze contact center calls per month    96
5.9.7    OTHER VERTICALS: USE CASES    96
5.9.7.1    Keypath Education deployed speech-to-text software offered by Verbit to enhance quality of online education to the students    96
5.9.7.2    The university of Glasgow implemented Verbit’s speech-to-text API to offer students with effective online learning program    97
5.9.7.3    Rev provided Shapiro+Raj a reliable transcription solution to get in-depth insights from client’s data    97
5.9.7.4    Echo360 selected Amazon transcribe to improve the learning experience for all students and reduce overall costs    98
5.9.7.5    Epiq deployed Amazon Transcribe to automate and accelerate transcription courtroom proceedings and multimedia assets    98
5.10    TECHNOLOGY ANALYSIS    98
5.10.1    NATURAL LANGUAGE PROCESSING AND SPEECH-TO-TEXT API    98
5.10.2    ARTIFICIAL INTELLIGENCE AND SPEECH-TO-TEXT API    99
5.11    PATENT ANALYSIS    99
5.11.1    METHODOLOGY    99
5.11.2    DOCUMENT TYPE    99
TABLE 8    PATENTS FILED, 2018-2021    99
5.11.3    INNOVATION AND PATENT APPLICATIONS    99
FIGURE 33    TOTAL NUMBER OF PATENTS GRANTED IN A YEAR, 2018–2021    100
5.11.3.1    Top applicants    100
FIGURE 34    TOP 10 COMPANIES WITH THE HIGHEST NUMBER OF PATENT APPLICATIONS, 2018–2021    100
5.12    PRICING MODEL ANALYSIS, 2021    100
TABLE 9    SPEECH-TO-TEXT API MARKET: PRICING MODEL ANALYSIS, 2021    101
5.13    PORTER’S FIVE FORCES ANALYSIS    102
TABLE 10    IMPACT OF EACH FORCE ON THE SPEECH-TO-TEXT API MARKET    102
FIGURE 35    PORTER’S FIVE FORCES ANALYSIS    102
5.13.1    THREAT OF NEW ENTRANTS    103
5.13.2    THREAT OF SUBSTITUTES    103
5.13.3    BARGAINING POWER OF SUPPLIERS    103
5.13.4    BARGAINING POWER OF BUYERS    103
5.13.5    INTENSITY OF COMPETITIVE RIVALRY    104
5.14    SCENARIO    104
TABLE 11    CRITICAL FACTORS TO IMPACT THE GROWTH OF THE SPEECH-TO-TEXT API MARKET    104
6    SPEECH-TO-TEXT API MARKET, BY COMPONENT    105
6.1    INTRODUCTION    106
6.1.1    COMPONENTS: COVID-19 IMPACT    106
FIGURE 36    SERVICES SEGMENT TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD    107
TABLE 12    SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION)    107
TABLE 13    SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION)    107
6.2    SOFTWARE    108
6.2.1    GROWING INCLINATION TOWARD VOICE-BASED TECHNOLOGY TO ENHANCE THE CUSTOMER EXPERIENCE TO BOOST THE DEMAND FOR SPEECH-TO-TEXT API AND SOFTWARE    108
TABLE 14    SOFTWARE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2017–2020 (USD MILLION)    108
TABLE 15    SOFTWARE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2021–2026 (USD MILLION)    108
6.3    SERVICES    109
FIGURE 37    MANAGED SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING  THE FORECAST PERIOD    109
TABLE 16    SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE, 2017–2020 (USD MILLION)    109
TABLE 17    SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE, 2021–2026 (USD MILLION)    110
TABLE 18    SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2017–2020 (USD MILLION)    110
TABLE 19    SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2021–2026 (USD MILLION)    110
6.3.1    PROFESSIONAL SERVICES    111
FIGURE 38    TRAINING AND CONSULTING SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD    111
TABLE 20    PROFESSIONAL SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY TYPE,  2017–2020 (USD MILLION)    111
TABLE 21    PROFESSIONAL SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY TYPE,  2021–2026 (USD MILLION)    112
TABLE 22    PROFESSIONAL SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2017–2020 (USD MILLION)    112
TABLE 23    PROFESSIONAL SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)    112
6.3.1.1    Training and consulting    113
6.3.1.1.1    Technicalities involved in implementing speech-to-text API and services to boost the demand for training and consulting services    113
TABLE 24    TRAINING AND CONSULTING: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2017–2020 (USD MILLION)    113
TABLE 25    TRAINING AND CONSULTING: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)    113
6.3.1.2    Deployment and integration    114
6.3.1.2.1    Growing need to overcome system-related issues effectively to drive the demand for system integration and deployment services    114
TABLE 26    DEPLOYMENT AND INTEGRATION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2017–2020 (USD MILLION)    114
TABLE 27    DEPLOYMENT AND INTEGRATION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)    114
6.3.1.3    Support and maintenance    115
6.3.1.3.1    Growing deployment of speech-to-text API and software tools to boost the demand for support and maintenance services    115
TABLE 28    SUPPORT AND MAINTENANCE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2017–2020 (USD MILLION)    115
TABLE 29    SUPPORT AND MAINTENANCE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)    115
6.3.2    MANAGED SERVICES    116
6.3.2.1    Increasing need to monitor and maintain tool operations and reduce overhead costs to drive the demand for managed services    116
TABLE 30    MANAGED SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2017–2020 (USD MILLION)    116
TABLE 31    MANAGED SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)    116
7    SPEECH-TO-TEXT API MARKET, BY DEPLOYMENT MODE    117
7.1    INTRODUCTION    118
7.1.1    DEPLOYMENT MODES: COVID-19 IMPACT    118
FIGURE 39    CLOUD SEGMENT TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD    119
TABLE 32    SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,
2017–2020 (USD MILLION)    119
TABLE 33    SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,
2021–2026 (USD MILLION)    119
7.2    ON-PREMISES    120
7.2.1    DATA-SENSITIVE ORGANIZATIONS TO ADOPT THE ON-PREMISES DEPLOYMENT MODE TO DEPLOY SPEECH-TO-TEXT API ACROSS THE GLOBE    120
TABLE 34    ON-PREMISES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  
2017–2020 (USD MILLION)    120
TABLE 35    ON-PREMISES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  
2021–2026 (USD MILLION)    120
7.3    CLOUD    121
7.3.1    THE INCREASING DEMAND FOR SCALABLE, EASY-TO-USE, AND COST-EFFECTIVE SPEECH-TO-TEXT API TO ACCELERATE THE GROWTH OF THE CLOUD DEPLOYMENT MODE    121
TABLE 36    CLOUD: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2017–2020 (USD MILLION)    121
TABLE 37    CLOUD: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2021–2026 (USD MILLION)    121
8    SPEECH-TO-TEXT API MARKET, BY ORGANIZATION SIZE    122
8.1    INTRODUCTION    123
8.1.1    ORGANIZATION SIZES: COVID-19 IMPACT    123
FIGURE 40    SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD    124
TABLE 38    SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE,
2017–2020 (USD MILLION)    124
TABLE 39    SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE,
2021–2026 (USD MILLION)    124
8.2    LARGE ENTERPRISES    125
8.2.1    INCREASING USE OF ADVANCED TECHNOLOGIES TO BOOST THE ADOPTION OF SPEECH-TO-TEXT API IN LARGE ENTERPRISES    125
TABLE 40    LARGE ENTERPRISES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2017–2020 (USD MILLION)    125
TABLE 41    LARGE ENTERPRISES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)    125
8.3    SMALL AND MEDIUM-SIZED ENTERPRISES    126
8.3.1    AVAILABILITY OF THE CLOUD-BASED COST-EFFECTIVE SOLUTIONS TO FUEL THE ADOPTION OF SPEECH-TO-TEXT API IN SMALL AND MEDIUM-SIZED ENTERPRISES    126
TABLE 42    SMALL AND MEDIUM-SIZED ENTERPRISES: SPEECH-TO-TEXT API MARKET SIZE,  BY REGION, 2017–2020 (USD MILLION)    126
TABLE 43    SMALL AND MEDIUM-SIZED ENTERPRISES: SPEECH-TO-TEXT API MARKET SIZE,  BY REGION, 2021–2026 (USD MILLION)    126
9    SPEECH-TO-TEXT API MARKET, BY APPLICATION    127
9.1    INTRODUCTION    128
9.1.1    APPLICATIONS: COVID-19 IMPACT    128
FIGURE 41    CONTENT TRANSCRIPTION SEGMENT TO WITNESS THE HIGHEST CAGR DURING THE FORECAST PERIOD    128
TABLE 44    SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,
2017–2020 (USD MILLION)    129
TABLE 45    SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,
2021–2026 (USD MILLION)    129
9.2    RISK AND COMPLIANCE MANAGEMENT    130
9.2.1    RISING NON-COMPLIANCE COSTS TO COMPELL COMPANIES TO ADOPT SPEECH-TO-TEXT API    130
TABLE 46    RISK AND COMPLIANCE MANAGEMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    130
TABLE 47    RISK AND COMPLIANCE MANAGEMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    130
9.3    FRAUD DETECTION AND PREVENTION    131
9.3.1    INCREASING INSTANCES OF FRAUDS TO PROMPT BANKS AND FINANCIAL INSTITUTIONS TO ADOPT ADVANCED SPEECH-TO-TEXT API    131
TABLE 48    FRAUD DETECTION AND PREVENTION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    131
TABLE 49    FRAUD DETECTION AND PREVENTION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    131
9.4    CUSTOMER MANAGEMENT    132
9.4.1    NEED TO EXTRACT MEANINGFUL DATA FROM CUSTOMER INTERACTIONS TO BOOST THE DEMAND FOR SPEECH-TO-TEXT API    132
TABLE 50    CUSTOMER MANAGEMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2017–2020 (USD MILLION)    132
TABLE 51    CUSTOMER MANAGEMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)    132
9.5    CONTENT TRANSCRIPTION    133
9.5.1    GROWING NEED TO PROVIDE UNDERSTANDABLE AND SEARCHABLE TRANSCRIPTION OF AUDIO AND VIDEO DATA TO FUEL THE ADOPTION OF SPEECH-TO-TEXT API    133
TABLE 52    CONTENT TRANSCRIPTION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2017–2020 (USD MILLION)    133
TABLE 53    CONTENT TRANSCRIPTION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)    133
9.6    CONTACT CENTER MANAGEMENT    134
9.6.1    GROWING NEED TO MANAGE DAILY OPERATIONS OF THE CONTACT CENTER TO FUEL THE ADOPTION OF SPEECH-TO-TEXT API    134
TABLE 54    CONTACT CENTER MANAGEMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2017–2020 (USD MILLION)    134
TABLE 55    CONTACT CENTER MANAGEMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)    134
9.7    SUBTITLE GENERATION    135
9.7.1    GROWING NEED TO GENERATE AUTOMATIC CAPTIONS TO BOOST THE ADOPTION OF SPEECH-TO-TEXT API FOR SUBTITLE GENERATION APPLICATION    135
TABLE 56    SUBTITLE GENERATION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2017–2020 (USD MILLION)    135
TABLE 57    SUBTITLE GENERATION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)    135
9.8    OTHER APPLICATIONS    136
TABLE 58    OTHER APPLICATIONS: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2017–2020 (USD MILLION)    136
TABLE 59    OTHER APPLICATIONS: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)    136
10    SPEECH-TO-TEXT API MARKET, BY VERTICAL    137
10.1    INTRODUCTION    138
10.1.1    VERTICALS: COVID-19 IMPACT    138
FIGURE 42    BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL TO GROW AT THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD    139
TABLE 60    SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
2017–2020 (USD MILLION)    139
TABLE 61    SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
2021–2026 (USD MILLION)    140
10.2    BANKING, FINANCIAL SERVICES, AND INSURANCE    140
10.2.1    RISING NEED FOR AUTOMATED CUSTOMER SERVICE AND QUERY RESOLVER TO FUEL THE ADOPTION OF SPEECH-TO-TEXT API    140
TABLE 62    BANKING, FINANCIAL SERVICES, AND INSURANCE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    141
TABLE 63    BANKING, FINANCIAL SERVICES, AND INSURANCE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    141
10.3    IT AND TELECOM    141
10.3.1    WIDESPREAD ADOPTION OF 4G/5G TECHNOLOGY TO BOOST THE ADOPTION OF SPEECH-TO-TEXT API ACROSS IT AND TELECOM SECTOR    141
TABLE 64    IT AND TELECOM: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  
2017–2020 (USD MILLION)    142
TABLE 65    IT AND TELECOM: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  
2021–2026 (USD MILLION)    142
10.4    MEDIA AND ENTERTAINMENT    142
10.4.1    INCREASED DEMAND FOR CONTENT TRANSCRIPTION TO BOOST THE ADOPTION OF SPEECH-TO-TEXT API IN MEDIA AND ENTERTAINMENT    142
TABLE 66    MEDIA AND ENTERTAINMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2017–2020 (USD MILLION)    143
TABLE 67    MEDIA AND ENTERTAINMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)    143
10.5    HEALTHCARE AND LIFE SCIENCES    143
10.5.1    GROWING REGULATORY REQUIREMENTS AND NEED FOR DOCUMENTATION TO FUEL THE ADOPTION OF SPEECH-TO-TEXT API ACROSS HEALTHCARE AND LIFE SCIENCES VERTICAL    143
TABLE 68    HEALTHCARE AND LIFE SCIENCES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    144
TABLE 69    HEALTHCARE AND LIFE SCIENCES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    144
10.6    RETAIL AND ECOMMERCE    144
10.6.1    NEED TO DELIVER REAL-TIME CUSTOMER EXPERIENCE TO DRIVE THE ADOPTION OF SPEECH-TO-TEXT API IN RETAIL AND ECOMMERCE VERTICAL    144
TABLE 70    RETAIL AND ECOMMERCE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2017–2020 (USD MILLION)    145
TABLE 71    RETAIL AND ECOMMERCE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)    145
10.7    TRAVEL AND HOSPITALITY    146
10.7.1    INCREASING COMPETITION AMONG PLAYERS TO DRIVE THE ADOPTION OF SPEECH-TO-TEXT API IN TRAVEL AND HOSPITALITY    146
TABLE 72    TRAVEL AND HOSPITALITY: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2017–2020 (USD MILLION)    146
TABLE 73    TRAVEL AND HOSPITALITY: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)    146
10.8    GOVERNMENT AND DEFENSE    147
10.8.1    GROWING GOVERNMENT INITIATIVES TO DRIVE THE ADOPTION OF SPEECH-TO-TEXT API IN THE GOVERNMENT AND DEFENSE SECTOR    147
TABLE 74    GOVERNMENT AND DEFENSE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2017–2020 (USD MILLION)    147
TABLE 75    GOVERNMENT AND DEFENSE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  2021–2026 (USD MILLION)    147
10.9    EDUCATION    148
10.9.1    GROWING DEMAND FOR ONLINE LEARNING SOFTWARE TO DRIVE THE ADOPTION OF SPEECH-TO-TEXT API ACROSS THE EDUCATION SECTOR    148
TABLE 76    EDUCATION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2017–2020 (USD MILLION)    148
TABLE 77    EDUCATION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2021–2026 (USD MILLION)    148
10.10    OTHER VERTICALS    149
TABLE 78    OTHER VERTICALS: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,  
2017–2020 (USD MILLION)    149
TABLE 79    OTHER VERTICALS: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
 2021–2026 (USD MILLION)    149
11    SPEECH-TO-TEXT API MARKET, BY REGION    150
11.1    INTRODUCTION    151
FIGURE 43    INDIA TO ACCOUNT FOR THE HIGHEST CAGR DURING THE FORECAST PERIOD    151
FIGURE 44    ASIA PACIFIC TO WITNESS THE HIGHEST CAGR DURING THE FORECAST PERIOD    152
TABLE 80    SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION)    152
TABLE 81    SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION)    152
11.2    NORTH AMERICA    153
11.2.1    NORTH AMERICA: COVID-19 IMPACT    153
11.2.2    NORTH AMERICA: REGULATIONS    154
11.2.2.1    Personal Information Protection and Electronic Documents Act (PIPEDA)    154
11.2.2.2    Gramm–Leach–Bliley Act    154
11.2.2.3    Health Insurance Portability and Accountability Act of 1996    154
11.2.2.4    Health Level Seven (HL7)    155
11.2.2.5    Occupational Safety and Health Administration (OSHA)    155
11.2.2.6    Federal Information Security Management Act (FISMA)    155
11.2.2.7    Federal Information Processing Standards    155
11.2.2.8    California Consumer Privacy Act    156
FIGURE 45    NORTH AMERICA: MARKET SNAPSHOT    156
TABLE 82    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2017–2020 (USD MILLION)    157
TABLE 83    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2021–2026 (USD MILLION)    157
TABLE 84    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,  
2017–2020 (USD MILLION)    157
TABLE 85    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,  
2021–2026 (USD MILLION)    157
TABLE 86    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE, 2017–2020 (USD MILLION)    158
TABLE 87    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE, 2021–2026 (USD MILLION)    158
TABLE 88    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2017–2020 (USD MILLION)    158
TABLE 89    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2021–2026 (USD MILLION)    158
TABLE 90    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE,  2017–2020 (USD MILLION)    159
TABLE 91    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE,  2021–2026 (USD MILLION)    159
TABLE 92    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,  2017–2020 (USD MILLION)    159
TABLE 93    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,  2021–2026 (USD MILLION)    160
TABLE 94    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,  
2017–2020 (USD MILLION)    160
TABLE 95    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
 2021–2026 (USD MILLION)    161
TABLE 96    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,  
2017–2020 (USD MILLION)    161
TABLE 97    NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,  
2021–2026 (USD MILLION)    161
11.2.3    UNITED STATES    162
11.2.3.1    Rapid growth of technology and innovation that led to the adoption of the speech-to-text API market in the US    162
TABLE 98    UNITED STATES: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2017–2020 (USD MILLION)    162
TABLE 99    UNITED STATES: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2021–2026 (USD MILLION)    162
TABLE 100    UNITED STATES: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2017–2020 (USD MILLION)    162
TABLE 101    UNITED STATES: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2021–2026 (USD MILLION)    163
11.2.4    CANADA    163
11.2.4.1    Rising government focus on R&D activities to boost the adoption of the speech-to-text API market in Canada    163
TABLE 102    CANADA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  
2017–2020 (USD MILLION)    163
TABLE 103    CANADA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  
2021–2026 (USD MILLION)    163
TABLE 104    CANADA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2017–2020 (USD MILLION)    164
TABLE 105    CANADA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2021–2026 (USD MILLION)    164
11.3    EUROPE    164
11.3.1    EUROPE: COVID-19 IMPACT    164
11.3.2    EUROPE: REGULATIONS    165
11.3.2.1    General Data Protection Regulation    165
11.3.2.2    Payment Card Industry Data Security Standard    165
11.3.2.3    European Committee for Standardization    165
TABLE 106    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  
2017–2020 (USD MILLION)    166
TABLE 107    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  
2021–2026 (USD MILLION)    166
TABLE 108    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,
2017–2020 (USD MILLION)    166
TABLE 109    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,
2021–2026 (USD MILLION)    166
TABLE 110    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE,  2017–2020 (USD MILLION)    167
TABLE 111    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE,  2021–2026 (USD MILLION)    167
TABLE 112    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2017–2020 (USD MILLION)    167
TABLE 113    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2021–2026 (USD MILLION)    167
TABLE 114    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE,  2017–2020 (USD MILLION)    168
TABLE 115    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE,  2021–2026 (USD MILLION)    168
TABLE 116    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,  
2017–2020 (USD MILLION)    168
TABLE 117    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,  
2021–2026 (USD MILLION)    169
TABLE 118    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
2017–2020 (USD MILLION)    169
TABLE 119    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
2021–2026 (USD MILLION)    170
TABLE 120    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,
2017–2020 (USD MILLION)    170
TABLE 121    EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,
2021–2026 (USD MILLION)    170
11.3.3    UNITED KINGDOM    171
11.3.3.1    Rising adoption of advanced technologies, coupled with stringent regulations, to boost the speech-to-text API market growth in the UK    171
TABLE 122    UNITED KINGDOM: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2017–2020 (USD MILLION)    171
TABLE 123    UNITED KINGDOM: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2021–2026 (USD MILLION)    171
TABLE 124    UNITED KINGDOM: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2017–2020 (USD MILLION)    172
TABLE 125    UNITED KINGDOM: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2021–2026 (USD MILLION)    172
11.3.4    GERMANY    172
11.3.4.1    Growing adoption of speech technology for extrapolating audio-visual content and enabling interaction in business-to-business applications across Germany    172
TABLE 126    GERMANY: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  
2017–2020 (USD MILLION)    172
TABLE 127    GERMANY: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
 2021–2026 (USD MILLION)    173
TABLE 128    GERMANY: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2017–2020 (USD MILLION)    173
TABLE 129    GERMANY: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2021–2026 (USD MILLION)    173
11.3.5    FRANCE    173
11.3.5.1    Significant fundings from startups and ongoing efforts from private companies to drive the speech-to-text API market growth in France    173
TABLE 130    FRANCE: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  
2017–2020 (USD MILLION)    174
TABLE 131    FRANCE: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  
2021–2026 (USD MILLION)    174
TABLE 132    FRANCE: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2017–2020 (USD MILLION)    174
TABLE 133    FRANCE: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2021–2026 (USD MILLION)    174
11.3.6    REST OF EUROPE    175
TABLE 134    REST OF EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2017–2020 (USD MILLION)    175
TABLE 135    REST OF EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2021–2026 (USD MILLION)    175
TABLE 136    REST OF EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2017–2020 (USD MILLION)    175
TABLE 137    REST OF EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2021–2026 (USD MILLION)    176"
"11.4    ASIA PACIFIC    176
11.4.1    ASIA PACIFIC: COVID-19 IMPACT    176
11.4.2    ASIA PACIFIC: REGULATIONS    177
11.4.2.1    Personal Data Protection Act    177
11.4.2.2    Act on the Protection of Personal Information (APPI)    178
11.4.2.3    International Organization for Standardization 27001    178
FIGURE 46    ASIA PACIFIC: MARKET SNAPSHOT    178
TABLE 138    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
 2017–2020 (USD MILLION)    179
TABLE 139    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  
2021–2026 (USD MILLION)    179
TABLE 140    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,  
2017–2020 (USD MILLION)    179
TABLE 141    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,  
2021–2026 (USD MILLION)    179
TABLE 142    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE,  2017–2020 (USD MILLION)    180
TABLE 143    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE,  2021–2026 (USD MILLION)    180
TABLE 144    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2017–2020 (USD MILLION)    180
TABLE 145    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2021–2026 (USD MILLION)    180
TABLE 146    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE,  2017–2020 (USD MILLION)    181
TABLE 147    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE,  2021–2026 (USD MILLION)    181
TABLE 148    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,  
2017–2020 (USD MILLION)    181
TABLE 149    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,  
2021–2026 (USD MILLION)    182
TABLE 150    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,  
2017–2020 (USD MILLION)    182
TABLE 151    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,  
2021–2026 (USD MILLION)    183
TABLE 152    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,  
2017–2020 (USD MILLION)    183
TABLE 153    ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,  
2021–2026 (USD MILLION)    184
11.4.3    INDIA    184
11.4.3.1    Increase in government investment, technology innovation, and digitalization to boost the speech-to-text API market growth in India    184
TABLE 154    INDIA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION)    185
TABLE 155    INDIA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION)    185
TABLE 156    INDIA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  
2017–2020 (USD MILLION)    185
TABLE 157    INDIA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  
2021–2026 (USD MILLION)    185
11.4.4    JAPAN    186
11.4.4.1    Increasing use of virtual assistants and chatbots across telecom and retail verticals to drive the adoption of speech-to-text API in Japan    186
TABLE 158    JAPAN: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION)    186
TABLE 159    JAPAN: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION)    186
TABLE 160    JAPAN: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,
 2017–2020 (USD MILLION)    187
TABLE 161    JAPAN: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  
2021–2026 (USD MILLION)    187
11.4.5    CHINA    187
11.4.5.1    Increasing need for automation across healthcare institutions and BFSI organizations to drive the speech-to-text API market growth in China    187
TABLE 162    CHINA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION)    188
TABLE 163    CHINA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION)    188
TABLE 164    CHINA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  
2017–2020 (USD MILLION)    188
TABLE 165    CHINA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  
2021–2026 (USD MILLION)    188
11.4.6    AUSTRALIA AND NEW ZEALAND    189
11.4.6.1    Increasing need to make timely business and communication decisions to drive the growth of the speech-to-text API market across the telecom vertical in ANZ    189
TABLE 166    AUSTRALIA AND NEW ZEALAND: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION)    189
TABLE 167    AUSTRALIA AND NEW ZEALAND: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION)    189
TABLE 168    AUSTRALIA AND NEW ZEALAND: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    189
TABLE 169    AUSTRALIA AND NEW ZEALAND: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    190
11.4.7    REST OF ASIA PACIFIC    190
TABLE 170    REST OF ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2017–2020 (USD MILLION)    190
TABLE 171    REST OF ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2021–2026 (USD MILLION)    190
TABLE 172    REST OF ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    191
TABLE 173    REST OF ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    191
11.5    MIDDLE EAST AND AFRICA    191
11.5.1    MIDDLE EAST AND AFRICA: COVID-19 IMPACT    192
11.5.2    MIDDLE EAST AND AFRICA: REGULATIONS    193
11.5.2.1    Israeli Privacy Protection Regulations (Data Security), 5777-2017    193
11.5.2.2    GDPR Applicability in KSA    193
11.5.2.3    Protection of Personal Information Act    193
TABLE 174    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2017–2020 (USD MILLION)    194
TABLE 175    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2021–2026 (USD MILLION)    194
TABLE 176    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,  2017–2020 (USD MILLION)    194
TABLE 177    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,  2021–2026 (USD MILLION)    194
TABLE 178    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE, 2017–2020 (USD MILLION)    195
TABLE 179    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE, 2021–2026 (USD MILLION)    195
TABLE 180    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    195
TABLE 181    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    195
TABLE 182    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION)    196
TABLE 183    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION)    196
TABLE 184    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,  2017–2020 (USD MILLION)    196
TABLE 185    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,  2021–2026 (USD MILLION)    197
TABLE 186    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,  2017–2020 (USD MILLION)    197
TABLE 187    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,  2021–2026 (USD MILLION)    198
TABLE 188    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,  2017–2020 (USD MILLION)    198
TABLE 189    MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,  2021–2026 (USD MILLION)    198
11.5.3    KINGDOM OF SAUDI ARABIA    199
11.5.3.1    Growing investments for AI projects to lead to the speech-to-text API market growth in the KSA    199
TABLE 190    KINGDOM OF SAUDI ARABIA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION)    199
TABLE 191    KINGDOM OF SAUDI ARABIA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION)    199
TABLE 192    KINGDOM OF SAUDI ARABIA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    199
TABLE 193    KINGDOM OF SAUDI ARABIA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    200
11.5.4    UNITED ARAB EMIRATES    200
11.5.4.1    Rising demand for speech-to-text API to upsurge during the forthcoming period in the region    200
TABLE 194    UNITED ARAB EMIRATES: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2017–2020 (USD MILLION)    200
TABLE 195    UNITED ARAB EMIRATES: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2021–2026 (USD MILLION)    201
TABLE 196    UNITED ARAB EMIRATES: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    201
TABLE 197    UNITED ARAB EMIRATES: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    201
11.5.5    SOUTH AFRICA    201
11.5.5.1    Increasing demand for speech recognition technology to drive the adoption of the speech-to-text API market in South Africa    201
TABLE 198    SOUTH AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  
2017–2020 (USD MILLION)    202
TABLE 199    SOUTH AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  
2021–2026 (USD MILLION)    202
TABLE 200    SOUTH AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2017–2020 (USD MILLION)    202
TABLE 201    SOUTH AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2021–2026 (USD MILLION)    202
11.5.6    REST OF MIDDLE EAST AND AFRICA    203
TABLE 202    REST OF MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2017–2020 (USD MILLION)    203
TABLE 203    REST OF MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2021–2026 (USD MILLION)    203
TABLE 204    REST OF MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    203
TABLE 205    REST OF MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    204
11.6    LATIN AMERICA    204
11.6.1    LATIN AMERICA: COVID-19 IMPACT    204
11.6.2    LATIN AMERICA: REGULATIONS    205
11.6.2.1    Brazil Data Protection Law    205
11.6.2.2    Argentina Personal Data Protection Law No. 25.326    205
11.6.2.3    Federal Law on Protection of Personal Data Held by Individuals    206
TABLE 206    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2017–2020 (USD MILLION)    206
TABLE 207    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2021–2026 (USD MILLION)    207
TABLE 208    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,  
2017–2020 (USD MILLION)    207
TABLE 209    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,
 2021–2026 (USD MILLION)    207
TABLE 210    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE,  2017–2020 (USD MILLION)    207
TABLE 211    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE,  2021–2026 (USD MILLION)    208
TABLE 212    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2017–2020 (USD MILLION)    208
TABLE 213    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2021–2026 (USD MILLION)    208
TABLE 214    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE,  2017–2020 (USD MILLION)    208
TABLE 215    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE,  2021–2026 (USD MILLION)    209
TABLE 216    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,  2017–2020 (USD MILLION)    209
TABLE 217    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,  2021–2026 (USD MILLION)    209
TABLE 218    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
 2017–2020 (USD MILLION)    210
TABLE 219    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,  
2021–2026 (USD MILLION)    210
TABLE 220    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,  
2017–2020 (USD MILLION)    211
TABLE 221    LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,  
2021–2026 (USD MILLION)    211
11.6.3    BRAZIL    211
11.6.3.1    Technological advancements to drive the growth of the speech-to-text API market in Brazil    211
TABLE 222    BRAZIL: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION)    212
TABLE 223    BRAZIL: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION)    212
TABLE 224    BRAZIL: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,
 2017–2020 (USD MILLION)    212
TABLE 225    BRAZIL: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  
2021–2026 (USD MILLION)    212
11.6.4    MEXICO    213
11.6.4.1    Growing demand for voice recognition technologies to fuel the adoption of speech-to-text API software in Mexico    213
TABLE 226    MEXICO: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  
2017–2020 (USD MILLION)    213
TABLE 227    MEXICO: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
 2021–2026 (USD MILLION)    213
TABLE 228    MEXICO: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2017–2020 (USD MILLION)    213
TABLE 229    MEXICO: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,  2021–2026 (USD MILLION)    214
11.6.5    REST OF LATIN AMERICA    214
TABLE 230    REST OF LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2017–2020 (USD MILLION)    214
TABLE 231    REST OF LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,  2021–2026 (USD MILLION)    214
TABLE 232    REST OF LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION)    215
TABLE 233    REST OF LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION)    215
12    COMPETITIVE LANDSCAPE    216
12.1    OVERVIEW    216
12.2    KEY PLAYER STRATEGIES    216
12.3    REVENUE ANALYSIS    217
FIGURE 47    REVENUE ANALYSIS FOR KEY COMPANIES IN THE PAST FIVE YEARS    217
12.4    MARKET SHARE ANALYSIS    218
FIGURE 48    MARKET SHARE ANALYSIS FOR KEY COMPANIES    218
TABLE 234    SPEECH-TO-TEXT API MARKET: DEGREE OF COMPETITION    219
12.5    COMPANY EVALUATION QUADRANT    219
12.5.1    STARS    219
12.5.2    EMERGING LEADERS    219
12.5.3    PERVASIVE    219
12.5.4    PARTICIPANT    219
FIGURE 49    KEY SPEECH-TO-TEXT API MARKET PLAYERS, COMPANY EVALUATION QUADRANT, 2021    220
12.6    COMPETITIVE BENCHMARKING    221
12.6.1    COMPANY PRODUCT FOOTPRINT    221
FIGURE 50    PRODUCT PORTFOLIO ANALYSIS OF TOP PLAYERS IN THE SPEECH-TO-TEXT API MARKET    221
FIGURE 51    BUSINESS STRATEGY EXCELLENCE OF TOP PLAYERS IN THE SPEECH-TO-TEXT API MARKET    222
TABLE 235    COMPANY OFFERING FOOTPRINT    222
TABLE 236    COMPANY REGION FOOTPRINT    223
12.7    STARTUP/SME EVALUATION QUADRANT    224
12.7.1    PROGRESSIVE COMPANIES    224
12.7.2    RESPONSIVE COMPANIES    224
12.7.3    DYNAMIC COMPANIES    224
12.7.4    STARTING BLOCKS    224
FIGURE 52    STARTUP/SME SPEECH-TO-TEXT API MARKET EVALUATION QUADRANT, 2021    225
12.8    STARTUP/SME COMPETITIVE BENCHMARKING    226
12.8.1    COMPANY PRODUCT FOOTPRINT    226
FIGURE 53    PRODUCT PORTFOLIO ANALYSIS OF STARTUP/SME IN THE SPEECH-TO-TEXT API MARKET    226
FIGURE 54    BUSINESS STRATEGY EXCELLENCE OF STARTUP/SME IN THE SPEECH-TO-TEXT API MARKET    227
TABLE 237    STARTUP/SME COMPANY OFFERING FOOTPRINT    227
TABLE 238    STARTUP/SME COMPANY REGION FOOTPRINT    228
12.9    COMPETITIVE SCENARIO AND TRENDS    228
12.9.1    PRODUCT LAUNCHES    228
TABLE 239    SPEECH-TO-TEXT API MARKET: PRODUCT LAUNCHES, APRIL 2020–AUGUST 2021    228
12.9.2    DEALS    230
TABLE 240    SPEECH-TO-TEXT API MARKET: DEALS, MAY 2019–OCTOBER 2021    230
13    COMPANY PROFILES    233
13.1    INTRODUCTION    233
13.2    KEY PLAYERS    233
(Business and financial overview, Solutions offered, Recent developments, COVID-19 development, MnM view, Key strengths/right to win, Strategic choices made, and Weaknesses and competitive threats)*
13.2.1    GOOGLE    233
TABLE 241    GOOGLE: BUSINESS AND FINANCIAL OVERVIEW    233
FIGURE 55    GOOGLE: COMPANY SNAPSHOT    234
TABLE 242    GOOGLE: SOLUTIONS OFFERED    234
TABLE 243    GOOGLE: PRODUCT LAUNCHES AND ENHANCEMENTS    235
TABLE 244    GOOGLE: DEALS    235
13.2.2    MICROSOFT    237
TABLE 245    MICROSOFT: BUSINESS OVERVIEW    237
FIGURE 56    MICROSOFT: COMPANY SNAPSHOT    238
TABLE 246    MICROSOFT: SERVICES OFFERED    238
TABLE 247    MICROSOFT: PRODUCT LAUNCHES AND ENHANCEMENTS    239
TABLE 248    MICROSOFT: DEALS    239
13.2.3    AWS    241
TABLE 249    AWS: BUSINESS OVERVIEW    241
FIGURE 57    AWS: COMPANY SNAPSHOT    241
TABLE 250    AWS: SERVICES OFFERED    242
TABLE 251    AWS: PRODUCT LAUNCHES AND ENHANCEMENTS    242
TABLE 252    AWS: DEALS    243
13.2.4    IBM    245
TABLE 253    IBM: BUSINESS OVERVIEW    245
FIGURE 58    IBM: COMPANY SNAPSHOT    246
TABLE 254    IBM: SERVICES OFFERED    246
TABLE 255    IBM: PRODUCT LAUNCHES AND ENHANCEMENTS    247
TABLE 256    IBM: DEALS AND OTHERS    247
13.2.5    VERINT    249
TABLE 257    VERINT: BUSINESS OVERVIEW    249
FIGURE 59    VERINT: COMPANY SNAPSHOT    250
TABLE 258    VERINT: SOLUTIONS OFFERED    250
TABLE 259    VERINT: PRODUCT LAUNCHES AND ENHANCEMENTS    251
TABLE 260    VERINT: DEALS    251
13.2.6    BAIDU    253
TABLE 261    BAIDU: BUSINESS OVERVIEW    253
FIGURE 60    BAIDU: COMPANY SNAPSHOT    254
TABLE 262    BAIDU:  SOLUTIONS OFFERED    254
TABLE 263    BAIDU: PRODUCT LAUNCHES AND ENHANCEMENTS    255
TABLE 264    BAIDU: DEALS    255
13.2.7    TWILIO    256
TABLE 265    TWILIO: BUSINESS OVERVIEW    256
FIGURE 61    TWILIO: COMPANY SNAPSHOT    257
TABLE 266    TWILIO: SOLUTIONS OFFERED    257
TABLE 267    TWILIO: SOLUTION LAUNCHES AND ENHANCEMENTS    257
TABLE 268    TWILIO: DEALS AND OTHERS    258
13.2.8    SPEECHMATICS    259
TABLE 269    SPEECHMATICS: BUSINESS OVERVIEW    259
TABLE 270    SPEECHMATICS: SOLUTIONS OFFERED    259
TABLE 271    SPEECHMATICS: SOLUTION LAUNCHES AND ENHANCEMENTS    259
TABLE 272    SPEECHMATICS: DEALS    260
13.2.9    VOICECLOUD    261
TABLE 273    VOICECLOUD: BUSINESS OVERVIEW    261
TABLE 274    VOICE CLOUD: SOLUTIONS OFFERED    261
TABLE 275    VOICE CLOUD: SERVICES OFFERED    261
13.2.10    VOICEBASE    262
TABLE 276    VOICEBASE: BUSINESS OVERVIEW    262
TABLE 277    VOICEBASE: SOLUTIONS OFFERED    262
TABLE 278    VOICEBASE: DEALS    262
13.2.11    VOCI    263
13.2.12    KASISTO    263
13.2.13    NEXMO    264
13.2.14    CONTUS    264
13.2.15    GOVIVACE    265
13.2.16    GL COMMUNICATIONS    265
13.2.17    WIT.AI    266
13.2.18    VOXSCIENCES    266
13.2.19    REV    267
13.2.20    VOCAPIA RESEARCH    267
13.3    SMES/START UPS    268
13.3.1    DEEPGRAM    268
13.3.2    OTTER.AI    268
13.3.3    ASSEMBLYAI    269
13.3.4    AISENSE    269
13.3.5    VERBIT    270
13.3.6    BEHAVIORAL SIGNALS    270
13.3.7    CHORUS.AI    270
13.3.8    GNANI.AI    271
13.3.9    SAYINT.AI    271
13.3.10    AMBERSCRIPT    271
*Details on Business and financial overview, Solutions offered, Recent developments, COVID-19 development, MnM view, Key strengths/right to win, Strategic choices made, and Weaknesses and competitive threats not be captured in case of unlisted companies.
14    ADJACENT AND RELATED MARKETS    272
14.1    INTRODUCTION    272
14.2    SPEECH ANALYTICS MARKET - GLOBAL FORECAST TO 2025    272
14.2.1    MARKET DEFINITION    272
14.2.2    MARKET OVERVIEW    272
14.2.2.1    Speech analytics market, by component    272
TABLE 279    SPEECH ANALYTICS MARKET SIZE, BY COMPONENT,
2014–2019 (USD MILLION)    273
TABLE 280    SPEECH ANALYTICS MARKET SIZE, BY COMPONENT,
2019–2025 (USD MILLION)    273
14.2.2.2    Speech analytics market, by service    273
TABLE 281    SPEECH ANALYTICS MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION)    273
TABLE 282    SPEECH ANALYTICS MARKET SIZE, BY SERVICE, 2019–2025 (USD MILLION)    273
14.2.2.3    Speech analytics market, by application    274
TABLE 283    SPEECH ANALYTICS MARKET SIZE, BY APPLICATION,
2014–2019 (USD MILLION)    274
TABLE 284    SPEECH ANALYTICS MARKET SIZE, BY APPLICATION,
2019–2025 (USD MILLION)    274
14.2.2.4    Speech analytics market, by deployment mode    275
TABLE 285    SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE,
2014–2019 (USD MILLION)    275
TABLE 286    SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE,
2019–2025 (USD MILLION)    275
14.2.2.5    Speech analytics market, by organization size    275
TABLE 287    SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE,
2014–2019 (USD MILLION)    275
TABLE 288    SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE,
2019–2025 (USD MILLION)    276
14.2.2.6    Speech analytics market, by vertical    276
TABLE 289    SPEECH ANALYTICS MARKET SIZE, BY VERTICAL, 2014–2019 (USD MILLION)    276
TABLE 290    SPEECH ANALYTICS MARKET SIZE, BY VERTICAL, 2019–2025 (USD MILLION)    277
14.2.2.7    Speech analytics market, by region    277
TABLE 291    SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)    277
TABLE 292    SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION)    278
14.3    NLP MARKET - GLOBAL FORECAST TO 2026    278
14.3.1    MARKET DEFINITION    278
14.3.2    MARKET OVERVIEW    278
14.3.2.1    NLP market, by component    278
TABLE 293    NATURAL LANGUAGE PROCESSING MARKET SIZE, BY COMPONENT,  
2015–2019 (USD MILLION)    279
TABLE 294    NATURAL LANGUAGE PROCESSING MARKET SIZE, BY COMPONENT,  
2019–2026 (USD MILLION)    279
14.3.2.2    NLP market, by solution    279
TABLE 295    SOLUTIONS: NATURAL LANGUAGE PROCESSING MARKET SIZE, BY TYPE,  2015–2019 (USD MILLION)    279
TABLE 296    SOLUTIONS: NATURAL LANGUAGE PROCESSING MARKET SIZE, BY TYPE,  2019–2026 (USD MILLION)    280
14.3.2.3    NLP market, by service    280
TABLE 297    SERVICES: NATURAL LANGUAGE PROCESSING MARKET SIZE, BY TYPE,  2015–2019 (USD MILLION)    280
TABLE 298    SERVICES: NATURAL LANGUAGE PROCESSING MARKET SIZE, BY TYPE,  2019–2026 (USD MILLION)    280
14.3.2.4    NLP market, by deployment mode    281
TABLE 299    NATURAL LANGUAGE PROCESSING MARKET SIZE, BY DEPLOYMENT MODE,  2015–2019 (USD MILLION)    281
TABLE 300    NATURAL LANGUAGE PROCESSING MARKET SIZE, BY DEPLOYMENT MODE,  2019–2026 (USD MILLION)    281
14.3.2.5    NLP market, by type    281
TABLE 301    NATURAL LANGUAGE PROCESSING MARKET SIZE, BY TYPE,
2015–2019 (USD MILLION)    282
TABLE 302    NATURAL LANGUAGE PROCESSING MARKET SIZE, BY TYPE,
2019–2026 (USD MILLION)    282
14.3.2.6    NLP market, by vertical    282
TABLE 303    NATURAL LANGUAGE PROCESSING MARKET SIZE, BY VERTICAL,  
2015–2019 (USD MILLION)    283
TABLE 304    NATURAL LANGUAGE PROCESSING MARKET SIZE, BY VERTICAL,  
2019–2026 (USD MILLION)    283
14.3.2.7    NLP market, by region    284
TABLE 305    NATURAL LANGUAGE PROCESSING MARKET SIZE, BY REGION,
 2015–2019 (USD MILLION)    284
TABLE 306    NATURAL LANGUAGE PROCESSING MARKET SIZE, BY REGION,  
2019–2026 (USD MILLION)    284
15    APPENDIX    285
15.1    INDUSTRY EXPERTS    285
15.2    DISCUSSION GUIDE    286
15.3    KNOWLEDGE STORE: MARKETSANDMARKETS’  SUBSCRIPTION PORTAL    292
15.4    AVAILABLE CUSTOMIZATIONS    294
15.5    RELATED REPORTS    294
15.6    AUTHOR DETAILS    295"