Table of Content


Strategic Imperative
Why Is Growth Becoming Increasingly Difficult to Achieve?
The Strategic Imperative 8™
Our Mega Trend Universe—Overview
Growth Opportunities Fuel the Growth Pipeline Engine™
Executive Dashboard
Key Findings
Key Findings (continued)
Key Findings (continued)
Critical Growth Opportunities
Market Measurements
Online Retail Market by Key Countries—B2C
Online Retail Market by Key Countries—B2B
B2C ecommerce Products
Online Retail Market by Products—B2B
Key Shifts in Retail
Retail 2.0—Key Trend Levers
Retail 2.0—Key Trend Levers (continued)
Retail 2.0—Key Transformational Shifts
Bricks and Clicks—New Store Formats Emerge
Bricks and Clicks—Future Store Experience
Bricks and Clicks—Pop-ups Redefine Small Box
Cross-border Retail—Next Wave of Opportunity in eCommerce
Cross-border Retail—Distributors Evolve to Digital Marketplaces
Changing Customer Expectations—Generational Influence
Changing Customer Expectations—Generational Influence (Continued)
Changing Customer Expectations—Gender Influence
New Technology—AR/VR
New Technology—Voice Commerce
Retail Supply Chain Innovation—New Retail Fulfillment Models
Retail Supply Chain Innovation—New Retail Fulfillment Models (continued)
Business Model Evolution
The Rise of Customer-centric Competitors in Retail
Emerging Customer Journey
Personalization—One Size No Longer Fits All
Online Wholesaling—From b2b to b2b2c
Online Wholesaling—From b2b to b2b2c (continued)
D2C—Compressing Value Chains
Social Commerce—New Digital Portal
Growth Opportunities Universe
Growth Opportunity 1—Simplification of eCommerce Services
Growth Opportunity 1Simplification of eCommerce Services (continued)
Growth Opportunity 2—Ambient Commerce
Growth Opportunity 2Ambient Commerce (continued)
Growth Opportunity 3—Cybersecurity for Retail
Growth Opportunity 3Cybersecurity for Retail (continued)
Conclusion
Critical Success Factors for Growth
The Last Word
Next Steps
Identifying Your Company’s Growth Zone
Your Next Steps
List of Exhibits
List of Exhibits (continued)
Legal Disclaimer
Appendix
Our Mega Trend Universe
Our Mega Trend Universe (continued)