Table of Content

TABLE OF CONTENT

1 EXECUTIVE SUMMARY 17

1.1 MARKET ATTRACTIVENESS ANALYSIS 18


2 MARKET INTRODUCTION 19

2.1 DEFINITION 19

2.2 SCOPE OF THE STUDY 19

2.3 RESEARCH OBJECTIVE 19

2.4 MARKET STRUCTURE 20


3 RESEARCH METHODOLOGY 21


4 MARKET INSIGHTS 28


5 MARKET DYNAMICS 30

5.1 INTRODUCTION 30

5.2 DRIVERS 31

5.2.1 RISING NEED TO REDUCE THE CAPITAL EXPENDITURE (CAPEX) AND OPERATIONAL EXPENDITURE (OPEX) AMONG ENTERPRISES 31

5.2.2 ADOPTION OF CONTRACT-BASED SERVICES AND SOLUTIONS BY SMES 32

5.2.3 DRIVERS IMPACT ANALYSIS 32

5.3 RESTRAINTS 33

5.3.1 ADOPTION OF BYOD AND CYOD POLICIES 33

5.3.2 LACK OF TECHNICAL EXPERTISE AND SECURITY CONCERNS33

5.3.3 RESTRAINTS IMPACT ANALYSIS 33

5.4 OPPORTUNITIES 34

5.4.1 INCREASING ADOPTION OF IOT 34

5.5 IMPACT OF COVID-19 35


6 MARKET FACTOR ANALYSIS 37

6.1 VALUE CHAIN ANALYSIS 37

6.1.1 VENDORS/SERVICE PROVIDERS 37

6.1.2 CHANNEL PARTNERS/VALUE ADDED SELLERS/ INTEGRATION PARTNERS 38

6.1.3 END USERS 38

6.2 PORTER’S FIVE FORCES MODEL 38

6.2.1 THREAT OF NEW ENTRANTS 39

6.2.2 BARGAINING POWER OF SUPPLIERS39

6.2.3 THREAT OF SUBSTITUTES 39

6.2.4 BARGAINING POWER OF BUYERS 40

6.2.5 COMPETITIVE RIVALRY 40


7 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT 41

7.1 OVER 41

7.2 HARDWARE41

7.3 SOLUTION (SOFTWARE) 42

7.4 SERVICES 42

7.4.1 PROFESSIONAL SERVICES 42

7.4.2 MANAGED SERVICES 43


8 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE 45

8.1 OVERVIEW 45

8.2 LARGE ENTERPRISES 45

8.3 SMES 45


9 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL 48

9.1 INTRODUCTION 48

9.2 BFSI 48

9.3 HEALTHCARE 48

9.4 MANUFACTURING 48

9.5 RETAIL 48

9.6 IT & TELECOMMUNICATION 49

9.7 EDUCATION 49

9.8 GOVERNMENT 49

9.9 OTHERS 49


10 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY REGION 52

10.1 OVERVIEW 52

10.2 NORTH AMERICA 53

10.2.1 NORTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY COUNTRY, 2018–2026 (USD MILLION) 54

10.2.2 NORTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 55

10.2.3 NORTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 56

10.2.4 NORTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 56

10.2.5 NORTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 57

10.2.6 NORTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 58

10.2.7 US 59

10.2.8 US DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 59

10.2.9 US DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 59

10.2.10 US DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 60

10.2.11 US DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 60

10.2.12 US DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 61

10.2.13 CANADA 61

10.2.14 CANADA DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 61

10.2.15 CANADA DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 62

10.2.16 CANADA DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 62

10.2.17 CANADA DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 62

10.2.18 CANADA DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 63

10.2.19 MEXICO 63

10.2.20 MEXICO DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 63

10.2.21 MEXICO DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 64

10.2.22 MEXICO DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 64

10.2.23 MEXICO DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 64

10.2.24 MEXICO DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 65

10.3 EUROPE 66

10.3.1 EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY COUNTRY, 2018–2026 (USD MILLION) 67

10.3.2 EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 68

10.3.3 EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 68

10.3.4 EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY, 2018–2026 (USD MILLION) 69

10.3.5 EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 69

10.3.6 EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 70

10.3.7 UK 71

10.3.7.1 UK DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 71

10.3.7.2 UK DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 71

10.3.7.3 UK DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 72

10.3.7.4 UK DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 72

10.3.7.5 UK DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 73

10.3.8 GERMANY 73

10.3.8.1 GERMANY DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 73

10.3.8.2 GERMANY DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 74

10.3.8.3 GERMANY DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 74

10.3.8.4 GERMANY DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 74

10.3.8.5 GERMANY DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 75

10.3.9 FRANCE 75

10.3.9.1 FRANCE DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 75

10.3.9.2 FRANCE DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 76

10.3.9.3 FRANCE DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 76

10.3.9.4 FRANCE DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 76

10.3.9.5 FRANCE DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 77

10.3.10 REST OF EUROPE 77

10.3.10.1 REST OF EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 77

10.3.10.2 REST OF EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 78

10.3.10.3 REST OF EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 78

10.3.10.4 REST OF EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 79

10.3.10.5 REST OF EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 79

10.4 ASIA-PACIFIC 80

10.4.1 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 82

10.4.2 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 82

10.4.3 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 83

10.4.4 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 84

10.4.5 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 85

10.4.6 CHINA 85

10.4.7 CHINA DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 85

10.4.8 CHINA DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 86

10.4.9 CHINA DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 86

10.4.10 CHINA DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 86

10.4.11 CHINA DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 87

10.4.12 JAPAN 87

10.4.13 JAPAN DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 87

10.4.14 JAPAN DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 88

10.4.15 JAPAN DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 88

10.4.16 JAPAN DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 88

10.4.17 JAPAN DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 89

10.4.18 INDIA 89

10.4.19 INDIA DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 89

10.4.20 INDIA DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 90

10.4.21 INDIA DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 90

10.4.22 INDIA DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 90

10.4.23 INDIA DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 91

10.4.24 VIETNAM 91

10.4.25 VIETNAM DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 91

10.4.26 VIETNAM DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 92

10.4.27 VIETNAM DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 92

10.4.28 VIETNAM DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 92

10.4.29 VIETNAM DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 93

10.4.30 REST OF ASIA-PACIFIC 93

10.4.31 REST OF ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 93

10.4.32 REST OF ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 94

10.4.33 REST OF ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 94

10.4.34 REST OF ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 95

10.4.35 REST OF ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 95

10.5 MIDDLE EAST & AFRICA 96

10.5.1 MIDDLE EAST & AFRICA DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 96

10.5.2 MIDDLE EAST & AFRICA DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 97

10.5.3 MIDDLE EAST & AFRICA DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 97

10.5.4 MIDDLE EAST & AFRICA DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 98

10.5.5 MIDDLE EAST & AFRICA DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 99

10.5.6 SOUTH AMERICA 100

10.5.7 SOUTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2018–2026 (USD MILLION) 100

10.5.8 SOUTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2018–2026 (USD MILLION) 101

10.5.9 SOUTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2018–2026 (USD MILLION) 101

10.5.10 SOUTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2018–2026 (USD MILLION) 102

10.5.11 SOUTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2018–2026 (USD MILLION) 103


11 COMPETITIVE LANDSCAPE 104

11.1 COMPETITIVE OVERVIEW 104

11.2 COMPETITOR DASHBOARD 105

11.3 KEY DEVELOPMENTS & GROWTH STRATEGIES 106

11.3.1 PRODUCT DEVELOPMENTS 106

11.3.2 MERGERS, ACQUISITIONS, AND PARTNERSHIPS 107

11.4 VENDOR SHARE ANALYSIS 108


12 COMPANY PROFILES 109

12.1 HP DEVELOPMENT COMPANY, L.P. 109

12.1.1 COMPANY OVERVIEW 109

12.1.2 PRODUCTS/SOLUTIONS/SERVICES OFFERED 110

12.1.3 KEY DEVELOPMENTS 111

12.1.4 SWOT ANALYSIS 112

12.1.5 KEY STRATEGIES 112

12.2 MICROSOFT CORPORATION 113

12.2.1 COMPANY OVERVIEW 113

12.2.2 FINANCIAL OVERVIEW 114

12.2.3 PRODUCTS/SOLUTIONS/SERVICES OFFERED 114

12.2.4 KEY DEVELOPMENTS 115

12.2.5 SWOT ANALYSIS 115

12.2.6 KEY STRATEGIES 115

12.3 DELL INC. 116

12.3.1 COMPANY OVERVIEW 116

12.3.2 FINANCIAL OVERVIEW 117

12.3.3 PRODUCTS/SOLUTIONS/SERVICES OFFERED 117

12.3.4 KEY DEVELOPMENTS 118

12.3.5 SWOT ANALYSIS 119

12.3.6 KEY STRATEGIES 119

12.4 AMAZON WEB SERVICE 120

12.4.1 COMPANY OVERVIEW 120

12.4.2 FINANCIAL OVERVIEW 120

12.4.3 PRODUCTS/SOLUTIONS/SERVICES OFFERED 121

12.4.4 KEY DEVELOPMENTS 121

12.4.5 SWOT ANALYSIS 121

12.4.6 KEY STRATEGIES 121

12.5 LENOVO 122

12.5.1 COMPANY OVERVIEW 122

12.5.2 FINANCIAL OVERVIEW 123

12.5.3 PRODUCTS/SOLUTIONS/SERVICES OFFERED 123

12.5.4 KEY DEVELOPMENTS 124

12.5.5 SWOT ANALYSIS 124

12.5.6 KEY STRATEGIES 124

12.6 YORKTEL 125

12.6.1 COMPANY OVERVIEW 125

12.6.2 FINANCIAL OVERVIEW 125

12.6.3 PRODUCTS/SOLUTIONS/SERVICES OFFERED 125

12.6.4 KEY DEVELOPMENTS 125

12.7 SCANTRON 126

12.7.1 COMPANY OVERVIEW 126

12.7.2 FINANCIAL OVERVIEW 126

12.7.3 PRODUCTS/SOLUTIONS/SERVICES OFFERED 126

12.7.4 KEY DEVELOPMENTS 126

12.8 INTEL CORPORATION 127

12.8.1 COMPANY OVERVIEW 127

12.8.2 SWOT ANALYSIS 128

12.8.3 PRODUCTS/ SOLUTIONS/ SERVICES OFFERED 128

12.8.4 KEY DEVELOPMENTS 128

12.8.5 SWOT ANALYSIS 129

12.8.6 KEY STRATEGIES 129

12.9 APPLE INC. 130

12.9.1 COMPANY OVERVIEW 130

12.9.2 FINANCIAL OVERVIEW 130

12.9.3 PRODUCTS/SOLUTIONS/SERVICES OFFERED 131

12.9.4 KEY DEVELOPMENTS 131

12.9.5 SWOT ANALYSIS 131

12.9.6 KEY STRATEGIES 131

12.10 CITRIX SYSTEMS 132

12.10.1 COMPANY OVERVIEW 132

12.10.2 FINANCIAL OVERVIEW 133

12.10.3 PRODUCTS/SOLUTIONS/SERVICES OFFERED 133

12.10.4 KEY DEVELOPMENTS 134

12.10.5 KEY STRATEGIES 134

12.11 ACER INC. 135

12.11.1 COMPANY OVERVIEW 135

12.11.2 PRODUCTS/SOLUTIONS/SERVICES OFFERED 136

12.11.1 KEY DEVELOPMENTS 136

12.11.2 SWOT ANALYSIS 136

12.11.3 KEY STRATEGIES 136

12.12 PLANTRONICS, INC. 137

12.12.1 COMPANY OVERVIEW 137

12.12.2 FINANCIAL OVERVIEW 138

12.12.3 PRODUCTS/SOLUTIONS/SERVICES/SOLUTIONS OFFERED 138

12.12.4 KEY DEVELOPMENTS 138

12.12.5 SWOT ANALYSIS 139

12.12.6 KEY STRATEGIES 139

12.13 COMPUCOM SYSTEMS, INC., (OFFICE DEPOT, INC) 140

12.13.1 COMPANY OVERVIEW 140

12.13.2 FINANCIAL OVERVIEW 140

12.13.3 PRODUCTS/SOLUTIONS/SERVICES/SOLUTIONS OFFERED 140

12.13.4 KEY DEVELOPMENTS 141

12.13.5 SWOT ANALYSIS 141

12.13.6 KEY STRATEGIES 141

12.14 CAPGEMINI 142

12.14.1 COMPANY OVERVIEW 142

12.14.2 FINANCIAL OVERVIEW 143

12.14.3 PRODUCTS/SOLUTIONS/SERVICES/SOLUTIONS OFFERED 143

12.14.4 KEY DEVELOPMENTS 143

12.14.5 SWOT ANALYSIS 144

12.14.6 KEY STRATEGIES 144

12.15 SHI INTERNATIONAL CORPORATION 145

12.15.1 COMPANY OVERVIEW 145

12.15.2 FINANCIAL OVERVIEW 145

12.15.3 PRODUCTS/SOLUTIONS/SERVICES OFFERED 145

12.15.4 KEY DEVELOPMENTS 145



List of Figures

LIST OF FIGURES
FIGURE 1 MARKET ATTRACTIVENESS ANALYSIS: GLOBAL DEVICE AS A SERVICE (DAAS) MARKET 18

FIGURE 2 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET: STRUCTURE 20

FIGURE 3 BOTTOM-UP AND TOP-DOWN APPROACHES 25

FIGURE 4 NORTH AMERICA: DEVICE AS A SERVICE (DAAS) MARKET SIZE (USD MILLION) & MARKET SHARE (%), BY COUNTRY (2019 & 2026) 28

FIGURE 5 EUROPE: DEVICE AS A SERVICE (DAAS) MARKET SIZE (USD MILLION) & MARKET SHARE (%), BY COUNTRY (2019 & 2026) 28

FIGURE 6 ASIA–PACIFIC: DEVICE AS A SERVICE (DAAS) MARKET SIZE (USD MILLION) & MARKET SHARE (%), BY COUNTRY (2019 & 2026) 29

FIGURE 7 MARKET DYNAMIC ANALYSIS OF THE GLOBAL DEVICE AS A SERVICE (DAAS) MARKET 30

FIGURE 8 TOP FACTORS LEADING TO IT BUDGET INCREASES IN 2019 31

FIGURE 9 DRIVERS IMPACT ANALYSIS: DEVICE AS A SERVICE (DAAS) MARKET 32

FIGURE 10 RESTRAINTS IMPACT ANALYSIS: DEVICE AS A SERVICE (DAAS) MARKET 33

FIGURE 11 IOT DEVICES CONNECTED IN 2017 AND 2025 34

FIGURE 12 VALUE CHAIN: GLOBAL SOFTWARE-DEFINED WIDE AREA NETWORK MARKET 37

FIGURE 13 PORTER’S FIVE FORCES ANALYSIS OF THE GLOBAL DEVICE AS A SERVICE (DAAS) MARKET 39

FIGURE 14 IT HARDWARE BUDGET BREAKOUT FOR 2019 AND 2018 ACROSS NORTH AMERICA AND EUROPE 41

FIGURE 15 IT SOFTWARE BUDGET BREAKOUT FOR 2019 AND 2018 ACROSS NORTH AMERICA AND EUROPE 42

FIGURE 16 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2019 (% SHARE) 43

FIGURE 17 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2019 AND 2026 (USD MILLION) 43

FIGURE 18 INCREASE IN IT REVENUE BY ORGANIZATION SIZE IN NORTH AMERICA AND EUROPE 45

FIGURE 19 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2019 (% SHARE) 46

FIGURE 20 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2019 AND 2026 (USD MILLION) 46

FIGURE 21 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2019 (% SHARE) 50

FIGURE 22 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2019 AND 2026 (USD MILLION) 50

FIGURE 23 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY REGION, 2019 (% SHARE) 52

FIGURE 24 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY REGION, 2019 AND 2026 (USD MILLION) 52

FIGURE 25 NORTH AMERICA: DEVICE AS A SERVICE (DAAS) MARKET, BY COUNTRY, 2019 (% SHARE) 53

FIGURE 26 NORTH AMERICA: DEVICE AS A SERVICE (DAAS) MARKET, BY COUNTRY, 2019 AND 2026 (USD MILLION) 54

FIGURE 27 NORTH AMERICA: DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2019 AND 2026 (USD MILLION) 55

FIGURE 28 NORTH AMERICA: DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2019 AND 2026 (USD MILLION) 57

FIGURE 29 NORTH AMERICA: DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2019 AND 2026 (USD MILLION) 58

FIGURE 30 EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY COUNTRY, 2019 (% SHARE) 66

FIGURE 31 EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY COUNTRY, 2019 AND 2026 (USD MILLION) 66

FIGURE 32 EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2019 AND 2026 (USD MILLION) 67

FIGURE 33 EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2019 AND 2026 (USD MILLION) 69

FIGURE 34 EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2019 AND 2026 (USD MILLION) 70

FIGURE 35 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY COUNTRY, 2019 (% SHARE) 80

FIGURE 36 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY COUNTRY, 2019 AND 2026 (USD MILLION) 80

FIGURE 37 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2019 AND 2026 (USD MILLION) 81

FIGURE 38 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2019 AND 2026 (USD MILLION) 83

FIGURE 39 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2019 AND 2026 (USD MILLION) 84

FIGURE 40 MIDDLE EAST & AFRICA DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2019 AND 2026 (USD MILLION) 96

FIGURE 41 MIDDLE EAST & AFRICA DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2019 AND 2026 (USD MILLION) 98

FIGURE 42 MIDDLE EAST & AFRICA DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2019 AND 2026 (USD MILLION) 99

FIGURE 43 SOUTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY COMPONENT, 2019 AND 2026 (USD MILLION) 100

FIGURE 44 SOUTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2019 AND 2026 (USD MILLION) 102

FIGURE 45 SOUTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2019 AND 2026 (USD MILLION) 103

FIGURE 46 COMPETITOR DASHBOARD: GLOBAL DEVICE AS A SERVICE (DAAS) MARKET 105

FIGURE 47 GLOBALDEVICE AS A SERVICE MARKET: MAJOR PLAYERS MARKET SHARE ANALYSIS, 2019 (%) 108

FIGURE 48 HP DEVELOPMENT COMPANY, L.P.: FINANCIAL OVERVIEW SNAPSHOT 110

FIGURE 49 HP DEVELOPMENT COMPANY, L.P: SWOT ANALYSIS 112

FIGURE 50 MICROSOFT CORPORATION.: FINANCIAL OVERVIEW SNAPSHOT 114

FIGURE 51 MICROSOFT CORPORATION.: SWOT ANALYSIS 115

FIGURE 52 DELL INC.: FINANCIAL OVERVIEW SNAPSHOT 117

FIGURE 53 DELL INC.: SWOT ANALYSIS 119

FIGURE 54 AMAZON WEB SERVICE: FINANCIAL OVERVIEW SNAPSHOT 120

FIGURE 55 AMAZON WEB SERVICE: SWOT ANALYSIS 121

FIGURE 56 LENOVO.: FINANCIAL OVERVIEW SNAPSHOT 123

FIGURE 57 LENOVO.: SWOT ANALYSIS 124

FIGURE 58 INTEL.: SWOT ANALYSIS 128

FIGURE 59 INTEL: SWOT ANALYSIS 129

FIGURE 60 APPLE INC.: FINANCIAL OVERVIEW SNAPSHOT 130

FIGURE 61 APPLE INC.: SWOT ANALYSIS 131

FIGURE 62 CITRIX SYSTEMS.: FINANCIAL OVERVIEW SNAPSHOT 133

FIGURE 63 CITRIX SYSTEMS.: SWOT ANALYSIS 134

FIGURE 64 ACER INC.: FINANCIAL OVERVIEW SNAPSHOT 135

FIGURE 65 ACER INC.: SWOT ANALYSIS 136

FIGURE 66 PLANTRONICS, INC.: FINANCIAL OVERVIEW SNAPSHOT 138

FIGURE 67 PLANTRONICS, INC.: SWOT ANALYSIS 139

FIGURE 68 COMPUCOM SYSTEMS, INC., (OFFICE DEPOT, INC): FINANCIAL OVERVIEW SNAPSHOT 140

FIGURE 69 COMPUCOM SYSTEMS, INC., (OFFICE DEPOT, INC): SWOT ANALYSIS 141

FIGURE 70 CAPGEMINI: FINANCIAL OVERVIEW SNAPSHOT 143

FIGURE 71 CAPGEMINI: SWOT ANALYSIS 144

List of Tables

LIST OF TABLES
TABLE 1 MARKET SYNOPSIS 18

TABLE 2 GLOBAL DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 44

TABLE 3 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 44

TABLE 4 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2017–2026 (USD MILLION) 44

TABLE 5 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 47

TABLE 6 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 51

TABLE 7 GLOBAL DEVICE AS A SERVICE (DAAS) MARKET, BY REGION, 2017–2026 (USD MILLION) 53

TABLE 8 NORTH AMERICA: DEVICE AS A SERVICE (DAAS), BY COUNTRY, 2017–2026 (USD MILLION) 54

TABLE 9 NORTH AMERICA: DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 55

TABLE 10 NORTH AMERICA: DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 56

TABLE 11 NORTH AMERICA: DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2017–2026 (USD MILLION) 56

TABLE 12 NORTH AMERICA: DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 57

TABLE 13 NORTH AMERICA: DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 58

TABLE 14 US: DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 59

TABLE 15 US: DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 59

TABLE 16 US DEVICE AS A SERVICE (DAAS) MARKET, SERVICES, 2017–2026 (USD MILLION) 60

TABLE 17 US DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 60

TABLE 18 US DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 61

TABLE 19 CANADA: DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 61

TABLE 20 CANADA: DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 62

TABLE 21 CANADA: DEVICE AS A SERVICE (DAAS) MARKET, SERVICES, 2017–2026 (USD MILLION) 62

TABLE 22 CANADA: DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 62

TABLE 23 CANADA: DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 63

TABLE 24 MEXICO: DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 63

TABLE 25 MEXICO: DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 64

TABLE 26 MEXICO: DEVICE AS A SERVICE (DAAS) MARKET, SERVICES, 2017–2026 (USD MILLION) 64

TABLE 27 MEXICO: DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 64

TABLE 28 MEXICO: DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 65

TABLE 29 EUROPE DEVICE AS A SERVICE (DAAS), BY COUNTRY, 2017–2026 (USD MILLION) 67

TABLE 30 EUROPE DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 68

TABLE 31 EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 68

TABLE 32 EUROPE DEVICE AS A SERVICE (DAAS) MARKET, SERVICES, 2017–2026 (USD MILLION) 69

TABLE 33 EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 69

TABLE 34 EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 70

TABLE 35 UK DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 71

TABLE 36 UK DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 71

TABLE 37 UK DEVICE AS A SERVICE (DAAS) MARKET, SERVICES, 2017–2026 (USD MILLION) 72

TABLE 38 UK DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 72

TABLE 39 UK DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 73

TABLE 40 GERMANY DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 73

TABLE 41 GERMANY DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 74

TABLE 42 GERMANY DEVICE AS A SERVICE (DAAS) MARKET, SERVICES, 2017–2026 (USD MILLION) 74

TABLE 43 GERMANY DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 74

TABLE 44 GERMANY DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 75

TABLE 45 FRANCE DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 75

TABLE 46 FRANCE DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 76

TABLE 47 FRANCE DEVICE AS A SERVICE (DAAS) MARKET, SERVICES, 2017–2026 (USD MILLION) 76

TABLE 48 FRANCE DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 76

TABLE 49 FRANCE DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 77

TABLE 50 REST OF EUROPE DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 77

TABLE 51 REST OF EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 78

TABLE 52 REST OF EUROPE DEVICE AS A SERVICE (DAAS) MARKET, SERVICES, 2017–2026 (USD MILLION) 78

TABLE 53 REST OF EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 79

TABLE 54 REST OF EUROPE DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 79

TABLE 55 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS), BY COUNTRY, 2017–2026 (USD MILLION) 81

TABLE 56 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 82

TABLE 57 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 82

TABLE 58 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, SERVICES, 2017–2026 (USD MILLION) 83

TABLE 59 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 84

TABLE 60 ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 85

TABLE 61 CHINA DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 85

TABLE 62 CHINA DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 86

TABLE 63 CHINA DEVICE AS A SERVICE (DAAS) MARKET, SERVICES, 2017–2026 (USD MILLION) 86

TABLE 64 CHINA DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 86

TABLE 65 CHINA DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 87

TABLE 66 JAPAN DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 87

TABLE 67 JAPAN DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 88

TABLE 68 JAPAN DEVICE AS A SERVICE (DAAS) MARKET, SERVICES, 2017–2026 (USD MILLION) 88

TABLE 69 JAPAN DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 88

TABLE 70 JAPAN DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 89

TABLE 71 INDIA DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 89

TABLE 72 INDIA DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 90

TABLE 73 INDIA DEVICE AS A SERVICE (DAAS) MARKET, SERVICES, 2017–2026 (USD MILLION) 90

TABLE 74 INDIA DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 90

TABLE 75 INDIA DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 91

TABLE 76 VIETNAM DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 91

TABLE 77 VIETNAM DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 92

TABLE 78 VIETNAM DEVICE AS A SERVICE (DAAS) MARKET, SERVICES, 2017–2026 (USD MILLION) 92

TABLE 79 VIETNAM DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 92

TABLE 80 VIETNAM DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 93

TABLE 81 REST OF ASIA-PACIFIC DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 93

TABLE 82 REST OF ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 94

TABLE 83 REST OF ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, SERVICES, 2017–2026 (USD MILLION) 94

TABLE 84 REST OF ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 95

TABLE 85 REST OF ASIA-PACIFIC DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 95

TABLE 86 MIDDLE EAST & AFRICA DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 96

TABLE 87 MIDDLE EAST & AFRICA DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 97

TABLE 88 MIDDLE EAST & AFRICA DEVICE AS A SERVICE (DAAS) MARKET, SERVICES, 2017–2026 (USD MILLION) 97

TABLE 89 MIDDLE EAST & AFRICA DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 98

TABLE 90 MIDDLE EAST & AFRICA DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 99

TABLE 91 SOUTH AMERICA DEVICE AS A SERVICE (DAAS), BY COMPONENT, 2017–2026 (USD MILLION) 100

TABLE 92 SOUTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY HARDWARE, 2017–2026 (USD MILLION) 101

TABLE 93 SOUTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY SERVICES, 2017–2026 (USD MILLION) 101

TABLE 94 SOUTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY ORGANIZATION SIZE, 2017–2026 (USD MILLION) 102

TABLE 95 SOUTH AMERICA DEVICE AS A SERVICE (DAAS) MARKET, BY VERTICAL, 2017–2026 (USD MILLION) 103

TABLE 96 PRODUCT DEVELOPMENTS 106

TABLE 97 MERGERS, ACQUISITIONS, AND PARTNERSHIPS 107

TABLE 98 HP DEVELOPMENT COMPANY, L.P: PRODUCTS/SOLUTIONS/SERVICES OFFERED 110

TABLE 99 HP DEVELOPMENT COMPANY, L.P: KEY DEVELOPMENTS 111

TABLE 100 MICROSOFT CORPORATION: PRODUCTS/SOLUTIONS/SERVICES OFFERED 114

TABLE 101 MICROSOFT CORPORATION: KEY DEVELOPMENTS 115

TABLE 102 DELL INC.: PRODUCTS/SOLUTIONS/SERVICES OFFERED 117

TABLE 103 DELL INC: KEY DEVELOPMENTS 118

TABLE 104 AMAZON WEB SERVICE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 121

TABLE 105 LENOVO.: PRODUCTS/SOLUTIONS/SERVICES OFFERED 123

TABLE 106 LENOVO: KEY DEVELOPMENTS 124

TABLE 107 YORKTEL: PRODUCTS/SOLUTIONS/SERVICES OFFERED 125

TABLE 108 SCANTRON: PRODUCTS/SOLUTIONS/SERVICES OFFERED 126

TABLE 109 INTEL CORPORATION: PRODUCTS OFFERED 128

TABLE 110 APPLE INC: PRODUCTS/SOLUTIONS/SERVICES OFFERED 131

TABLE 111 CITRIX SYSTEMS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 133

TABLE 112 CITRIX SYSTEMS: KEY DEVELOPMENTS 134

TABLE 113 ACER INC.: PRODUCTS/SOLUTIONS/SERVICES OFFERED 136

TABLE 114 ACER INC: KEY DEVELOPMENTS 136

TABLE 115 PLANTRONICS, INC.: PRODUCTS: SOLUTIONS/SERVICES/SOLUTIONS OFFERED 138

TABLE 116 COMPUCOM SYSTEMS, INC., (OFFICE DEPOT, INC): SOLUTIONS/SERVICES/SOLUTIONS OFFERED 140

TABLE 117 COMPUCOM SYSTEMS, INC., (OFFICE DEPOT, INC): KEY DEVELOPMENTS 141

TABLE 118 CAPGEMINI: PRODUCTS: SOLUTIONS/SERVICES/SOLUTIONS OFFERED 143

TABLE 119 SHI INTERNATIONAL CORPORATION: PRODUCTS/SOLUTIONS/SERVICES OFFERED 145