Table of Content

1 INTRODUCTION 47
1.1 INTRODUCTION TO COVID-19 47
1.2 COVID-19 HEALTH ASSESSMENT 47
FIGURE 1 COVID-19: GLOBAL PROPAGATION 47
FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES 48
1.3 COVID-19 ECONOMIC ASSESSMENT 49
FIGURE 3 REVISED GROSS DOMESTIC PRODUCT FORECASTS FOR SELECT G20 COUNTRIES IN 2020 49
1.3.1 COVID-19 ECONOMIC IMPACT?SCENARIO ASSESSMENT 50
FIGURE 4 CRITERIA IMPACTING THE GLOBAL ECONOMY 50
FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF THE GLOBAL ECONOMY 51
1.4 OBJECTIVES OF THE STUDY 52
1.5 MARKET DEFINITION 53
1.5.1 INCLUSIONS AND EXCLUSIONS 53
1.6 MARKET SCOPE 54
1.6.1 MARKET SEGMENTATION 54
1.6.2 REGIONS COVERED 55
1.7 YEARS CONSIDERED FOR THE STUDY 55
1.8 CURRENCY CONSIDERED 56
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2018–2020 56
1.9 STAKEHOLDERS 56
1.10 SUMMARY OF CHANGES 57
2 RESEARCH METHODOLOGY 58
2.1 RESEARCH DATA 58
FIGURE 6 ENTERPRISE COLLABORATION MARKET: RESEARCH DESIGN 58
2.1.1 SECONDARY DATA 59
2.1.2 PRIMARY DATA 59
2.1.2.1 Breakup of primaries 59
2.1.2.2 Key industry insights 60
2.2 MARKET BREAKUP AND DATA TRIANGULATION 61
FIGURE 7 DATA TRIANGULATION 61
2.3 MARKET SIZE ESTIMATION 62
FIGURE 8 RESEARCH METHODOLOGY: APPROACH 1-SUPPLY SIDE ANALYSIS REVENUE OF THE SOLUTIONS AND SERVICES OF THE ENTERPRISE COLLABORATION MARKET 62
FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY: APPROACH 1- BOTTOM-UP (SUPPLY SIDE): COLLECTIVE REVENUE OF THE ENTERPRISE COLLABORATION VENDORS 63
FIGURE 10 MARKET SIZE ESTIMATION METHODOLOGY? APPROACH 2 (DEMAND SIDE): ENTERPRISE COLLABORATION MARKET 63
2.4 MARKET FORECAST 64
TABLE 2 FACTOR ANALYSIS 64
2.5 IMPLICATION OF COVID-19 ON THE ENTERPRISE COLLABORATION MARKET 65
FIGURE 11 MARKET SIZE ESTIMATION METHODOLOGY: COVID-19 IMPACT ON THE ENTERPRISE COLLABORATION MARKET 65
2.6 ASSUMPTIONS FOR THE STUDY 66
2.7 LIMITATIONS OF THE STUDY 67
3 EXECUTIVE SUMMARY 68
FIGURE 12 ENTERPRISE COLLABORATION MARKET: GROWTH TREND, 2020-2026 69
FIGURE 13 LEADING SEGMENTS IN THE ENTERPRISE COLLABORATION MARKET, 2022 69
FIGURE 14 ENTERPRISE COLLABORATION MARKET: HOLISTIC VIEW 70
4 PREMIUM INSIGHTS 71
4.1 ATTRACTIVE OPPORTUNITIES IN THE ENTERPRISE COLLABORATION MARKET 71
FIGURE 15 INCREASING INVESTMENTS IN REMOTE WORKING ENVIRONMENTS, AND DEMAND FOR REAL TIME AND REMOTE COLLABORATION TOOLS ARE DRIVING THE DEMAND OF ENTERPRISE COLLABORATION MARKET 71
4.2 NORTH AMERICA ENTERPRISE COLLABORATION MARKET, BY COMPONENT AND DEPLOYMENT MODE 72
FIGURE 16 SOLUTIONS AND CLOUD MODE OF DEPLYMENT TO ACCOUNT FOR THE HIGH MARKET SHARES IN NORTH AMERICA IN 2021 72
4.3 ASIA PACIFIC ENTERPRISE COLLABORATION MARKET, BY COMPONENT AND DEPLOYMENT MODE 72
FIGURE 17 SOLUTIONS AND CLOUD MODE OF DEPLYMENT TO ACCOUNT FOR THE LARGE MARKET SHARES IN ASIA PACIFIC IN 2021 72
FIGURE 18 ASIA PACIFIC TO GROW AT THE HIGHEST GROWTH RATE DURING THE FORECAST PERIOD 73
5 MARKET OVERVIEW 74
5.1 INTRODUCTION 74
5.2 MARKET DYNAMICS 74
FIGURE 19 ENTERPRISE COLLABORATION MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 74
5.2.1 DRIVERS 75
5.2.1.1 Growing demand for real-time and remote collaboration tools 75
FIGURE 20 PERCENTAGE OF PEOPLE HOLDING UP REMOTE WORKING ENVIRONMENT 75
5.2.1.2 Adoption of cloud-based services to accelerate collaboration 76
FIGURE 21 GLOBAL CLOUD SERVICES MARKET (USD BILLION), 2018-2021 76
5.2.1.3 Demand for a workplace connectivity platform 76
5.2.1.4 Need for project and task management solutions 77
5.2.1.5 Need to increase competitive advantage 77
5.2.2 RESTRAINTS 77
5.2.2.1 Network connectivity and infrastructure issues 77
5.2.2.2 High capital expenditure 77
5.2.2.3 Lack of all-in-one collaboration solution applications 78
FIGURE 22 ALL-IN-ONE ENTERPRISE COLLABORATION PLATFORM 78
5.2.3 OPPORTUNITIES 78
5.2.3.1 Need for collaboration tools to aid the ?work-from-home’ policy 78
FIGURE 23 ZOOM: GROWTH IN QUARTERLY REVENUE, 2018-2020 (USD MILLION) 78
5.2.3.2 Rise of 5G to accelerate the adoption of enterprise collaboration 79
FIGURE 24 PERCENTAGE OF GLOBAL CONNECTIONS, 2018-2023 80
5.2.3.3 Growing adoption of AI and ML to improve collaboration capabilities 80
5.2.4 CHALLENGES 80
5.2.4.1 Data privacy and security risks within the enterprises 80
5.2.4.2 Poor internet speed affecting the quality of service 81
5.3 INDUSTRY TRENDS 81
5.3.1 ECOSYSTEM 81
TABLE 3 ENTERPRISE COLLABORATION MARKET: ECOSYSTEM 81
5.3.2 VALUE CHAIN ANALYSIS 82
FIGURE 25 ENTERPRISE COLLABORATION MARKET: VALUE CHAIN ANALYSIS 82
5.3.3 PATENT ANALYSIS 83
FIGURE 26 TOP OWNERS (US), BY DOCUMENT COUNT 83
FIGURE 27 NUMBER OF PATENTS BY PUBLISHING YEAR, 2010-2020 83
5.3.4 AVERAGE SELLING PRICE 84
TABLE 4 PRICING ANALYSIS 84
5.3.5 TECHNOLOGY TRENDS 85
5.3.5.1 Introduction 85
5.3.5.2 Artificial Intelligence and Machine Learning 85
5.3.5.3 Augmented and Virtual Reality 85
5.3.5.4 Facial Recognition and Voice Recognition 85
5.3.5.5 Cloud Services 86
5.3.5.6 5G Network 86
5.3.6 PORTER’S FIVE FORCES ANALYSIS 86
TABLE 5 ENTERPRISE COLLABORATION MARKET PORTER’S FIVE FORCES MODEL 87
5.3.6.1 Threat of new entrants 87
5.3.6.2 Threat of substitutes 87
5.3.6.3 Bargaining power of buyers 87
5.3.6.4 Bargaining power of suppliers 88
5.3.6.5 Competition rivalry 88
5.3.7 CASE STUDY ANALYSIS 88
5.3.7.1 Case study 1: Mitel helped Carleton University with mass notification requirements 89
5.3.7.2 Case study 2: Atlassian solved NCR’s need to have an all-in-one solution 89
5.3.7.3 Case study 3: Slack helps Trivago build a better employee experience 90
5.3.7.4 Case study 4: Cisco provided training solutions for A.T. Kearney 90
5.3.7.5 Case study 5: Microsoft helps Toyota Motors North America to improve employee engagement 91
5.3.8 REGULATORY IMPACT 91
5.4 COVID-19 MARKET OUTLOOK FOR ENTERPRISE COLLABORATION 93
FIGURE 28 GROWING DEMAND FOR REAL-TIME AND REMOTE COLLABORATION TOOLS TO ACCELERATE GROWTH OF THE MARKET 93
FIGURE 29 KEY ISSUES: NETWORK INFRASTRUCTURE ISSUES TO RESTRICT THE MARKET 94
6 ENTERPRISE COLLABORATION MARKET, BY COMPONENT 95
6.1 INTRODUCTION 96
FIGURE 30 ENTERPRISE COLLABORATION SOLUTIONS 96
FIGURE 31 SOLUTIONS SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 97
TABLE 6 ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION) 97
TABLE 7 ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION) 97
6.2 SOLUTIONS 98
6.2.1 SOLUTIONS: ENTERPRISE COLLABORATION MARKET DRIVERS 98
6.2.2 SOLUTIONS: ENTERPRISE COLLABORATION MARKET DRIVERS 98
6.2.3 SOLUTIONS: COVID-19 IMPACT 99
FIGURE 32 PROJECT MANAGEMENT AND ANALYTICS SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 99
TABLE 8 ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTIONS,
2017–2020 (USD MILLION) 99
TABLE 9 ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTIONS,
2021–2026 (USD MILLION) 100
TABLE 10 SOLUTIONS: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 100
TABLE 11 SOLUTIONS: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 100
6.2.4 ENTERPRISE VIDEO 101
TABLE 12 ENTERPRISE VIDEO MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 101
TABLE 13 ENTERPRISE VIDEO MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 101
6.2.4.1 Video conferencing 101
6.2.4.2 Web casting 102
6.2.4.3 Content management 102
6.2.5 UNIFIED MESSAGING 102
TABLE 14 UNIFIED MESSAGING MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 103
TABLE 15 UNIFIED MESSAGING MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 103
6.2.6 ENTERPRISE SOCIAL NETWORK 103
TABLE 16 ENTERPRISE SOCIAL NETWORK MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 104
TABLE 17 ENTERPRISE SOCIAL NETWORK MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 104
6.2.7 FILE SHARING AND SYNCHRONIZATION 104
TABLE 18 FILE SHARING AND SYNCHRONIZATION MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 105
TABLE 19 FILE SHARING AND SYNCHRONIZATION MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 105
6.2.8 PORTALS AND INTRANET PLATFORMS 105
TABLE 20 PORTALS AND INTRANET PLATFORMS MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 106
TABLE 21 PORTALS AND INTRANET PLATFORMS MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 106
6.2.9 PROJECT MANAGEMENT AND ANALYTICS 106
TABLE 22 PROJECT MANAGEMENT AND ANALYTICS MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 107
TABLE 23 PROJECT MANAGEMENT AND ANALYTICS MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 107
6.2.10 BUSINESS PROCESS MANAGEMENT 107
TABLE 24 BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 108
TABLE 25 BUSINESS PROCESS MANAGEMENT MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 108
6.3 SERVICES 108
6.3.1 SERVICES: ENTERPRISE COLLABORATION MARKET DRIVERS 109
6.3.2 SERVICES: ENTERPRISE COLLABORATION MARKET SCENARIO; COVID-19 109
FIGURE 33 PROFESSIONAL SERVICES SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 109
TABLE 26 ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES,
2017–2020 (USD MILLION) 109
TABLE 27 ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES,
2021–2026 (USD MILLION) 110
TABLE 28 SERVICES: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 110
TABLE 29 SERVICES: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 110
6.3.3 PROFESSIONAL SERVICES 110
TABLE 30 PROFESSIONAL SERVICES MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 111
TABLE 31 PROFESSIONAL SERVICES MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 111
6.3.3.1 IT consulting and development 111
6.3.3.2 Integration and implementation 111
6.3.3.3 Support and maintenance 112
6.3.4 MANAGED SERVICES 112
TABLE 32 MANAGED SERVICES MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 113
TABLE 33 MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 113
?
7 ENTERPRISE COLLABORATION MARKET, BY DEPLOYMENT MODE 114
7.1 INTRODUCTION 115
FIGURE 34 CLOUD SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 115
TABLE 34 ENTERPRISE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE,
2017–2020 (USD MILLION) 115
TABLE 35 ENTERPRISE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE,
2021–2026 (USD MILLION) 115
7.2 ON-PREMISES 116
7.2.1 ON-PREMISE: ENTERPRISE COLLABORATION MARKET DRIVERS 116
7.2.2 ON-PREMISE: ENTERPRISE COLLABORATION MARKET SCENARIO; COVID-19 116
TABLE 36 ON-PREMISE: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 116
TABLE 37 ON-PREMISE: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 117
7.3 CLOUD 117
7.3.1 CLOUD: ENTERPRISE COLLABORATION MARKET DRIVERS 118
7.3.2 CLOUD: ENTERPRISE COLLABORATION MARKET SCENARIO; COVID-19 118
TABLE 38 CLOUD: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 118
TABLE 39 CLOUD: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 119
8 ENTERPRISE COLLABORATION MARKET, BY ORGANIZATION SIZE 120
8.1 INTRODUCTION 121
8.1.1 ORGANIZATION SIZE: ENTERPRISE COLLABORATION MARKET DRIVERS 121
8.1.2 ORGANIZATION SIZE: ENTERPRISE COLLABORATION MARKET SCENARIO; COVID-19 121
FIGURE 35 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 122
TABLE 40 ENTERPRISE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE,
2017–2020 (USD MILLION) 122
TABLE 41 ENTERPRISE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE,
2021–2026 (USD MILLION) 122
8.2 LARGE ENTERPRISES 123
TABLE 42 LARGE ENTERPRISES: ENTERPRISE COLLABORATION MARKET SIZE,
BY REGION, 2017–2020 (USD MILLION) 123
TABLE 43 LARGE ENTERPRISES: ENTERPRISE COLLABORATION MARKET SIZE,
BY REGION, 2021–2026 (USD MILLION) 124
8.3 SMALL AND MEDIUM-SIZED ENTERPRISES 124
TABLE 44 SMALL AND MEDIUM-SIZED ENTERPRISES: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 125
TABLE 45 SMALL AND MEDIUM-SIZED ENTERPRISES: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 125
?
9 ENTERPRISE COLLABORATION MARKET, BY END USER 126
9.1 INTRODUCTION 127
FIGURE 36 IT AND TELECOMMUNICATION SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 127
TABLE 46 ENTERPRISE COLLABORATION MARKET SIZE, BY END USER,
2017–2020 (USD MILLION) 128
TABLE 47 ENTERPRISE COLLABORATION MARKET SIZE, BY END USER,
2021–2026 (USD MILLION) 128
9.2 IT AND TELECOMMUNICATION 129
9.2.1 IT AND TELCOM: ENTERPRISE COLLABORATION MARKET DRIVERS 129
TABLE 48 ENTERPRISE COLLABORATION MARKET: IT AND TELECOM VERTICAL WITH REMOTE WORK PLANS 129
9.2.2 IT AND TELECOM: ENTERPRISE COLLABORATION MARKET SCENARIO;
COVID-19 130
TABLE 49 IT AND TELECOMMUNICATIONS: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 130
TABLE 50 IT AND TELECOMMUNICATIONS: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 130
9.3 BANKING, FINANCIAL SERVICES, AND INSURANCE 130
9.3.1 BFSI: ENTERPRISE COLLABORATION MARKET DRIVERS 131
TABLE 51 ENTERPRISE COLLABORATION MARKET: BFSI VERTICAL WITH REMOTE WORK PLANS 131
9.3.2 BFSI: ENTERPRISE COLLABORATION MARKET SCENARIO; COVID-19 132
TABLE 52 BANKING, FINANCIAL SERVICES, AND INSURANCE: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 132
TABLE 53 BANKING, FINANCIAL SERVICES, AND INSURANCE: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 132
9.4 PUBLIC SECTOR 133
9.4.1 PUBLIC SECTOR: ENTERPRISE COLLABORATION MARKET DRIVERS 133
9.4.2 PUBLIC SECTOR: ENTERPRISE COLLABORATION MARKET SCENARIO;
COVID-19 133
TABLE 54 PUBLIC SECTOR: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 134
TABLE 55 PUBLIC SECTOR: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 134
9.5 HEALTHCARE AND LIFE SCIENCES 134
9.5.1 HEALTHCARE AND LIFESCIENCES: ENTERPRISE COLLABORATION MARKET DRIVERS 135
9.5.2 HEALTHCARE AND LIFE SCIENCES: ENTERPRISE COLLABORATION MARKET SCENARIO; COVID-19 135
TABLE 56 HEALTHCARE AND LIFE SCIENCES: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 135
TABLE 57 HEALTHCARE AND LIFE SCIENCES: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 136
9.6 EDUCATION 136
9.6.1 EDUCATION: ENTERPRISE COLLABORATION MARKET DRIVERS 136
9.6.2 EDUCATION: ENTERPRISE COLLABORATION MARKET SCENARIO;
COVID-19 137
TABLE 58 EDUCATION: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 137
TABLE 59 EDUCATION: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 137
9.7 ENERGY AND UTILITIES 138
9.7.1 ENERGY AND UTILITIES: ENTERPRISE COLLABORATION MARKET DRIVERS 138
9.7.2 ENERGY AND UTILITIES: ENTERPRISE COLLABORATION MARKET SCENARIO; COVID-19 138
TABLE 60 ENERGY AND UTILITIES: ENTERPRISE COLLABORATION MARKET SIZE,
BY REGION, 2017–2020 (USD MILLION) 138
TABLE 61 ENERGY AND UTILITIES: ENTERPRISE COLLABORATION MARKET SIZE,
BY REGION, 2021–2026 (USD MILLION) 139
9.8 RETAIL AND CONSUMER GOODS 139
9.8.1 RETAIL AND CONSUMER GOODS: ENTERPRISE COLLABORATION MARKET DRIVERS 139
9.8.2 RETAIL AND CONSUMER GOODS: ENTERPRISE COLLABORATION MARKET SCENARIO; COVID-19 139
TABLE 62 RETAIL AND CONSUMER GOODS: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 140
TABLE 63 RETAIL AND CONSUMER GOODS: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 140
9.9 MANUFACTURING 140
9.9.1 MANUFACTURING: ENTERPRISE COLLABORATION MARKET DRIVERS 141
9.9.2 MANUFACTURING: ENTERPRISE COLLABORATION MARKET SCENARIO; COVID-19 141
TABLE 64 MANUFACTURING: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 141
TABLE 65 MANUFACTURING: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 142
9.10 TRAVEL AND HOSPITALITY 142
TABLE 66 TRAVEL AND HOSPITALITY: ENTERPRISE COLLABORATION MARKET SIZE,
BY REGION, 2017–2020 (USD MILLION) 142
TABLE 67 TRAVEL AND HOSPITALITY: ENTERPRISE COLLABORATION MARKET SIZE,
BY REGION, 2021–2026 (USD MILLION) 143
9.11 OTHERS 143
TABLE 68 OTHERS: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 143
TABLE 69 OTHERS: ENTERPRISE COLLABORATION MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 144
10 ENTERPRISE COLLABORATION MARKET, BY REGION 145
10.1 INTRODUCTION 146
FIGURE 37 NORTH AMERICA TO LEAD THE ENTERPRISE COLLABORATION MARKET FROM 2021 TO 2026 146
FIGURE 38 ASIA PACIFIC TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 147
TABLE 70 ENTERPRISE COLLABORATION MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 147
TABLE 71 ENTERPRISE COLLABORATION MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 147
10.2 NORTH AMERICA 148
TABLE 72 USE CASES; NORTH AMERICA 148
10.2.1 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET DRIVERS 149
10.2.2 NORTH AMERICA: COVID-19 IMPACT 149
FIGURE 39 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SNAPSHOT 150
TABLE 73 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE,
BY COMPONENT, 2017–2020 (USD MILLION) 150
TABLE 74 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE,
BY COMPONENT, 2021–2026 (USD MILLION) 151
TABLE 75 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE,
BY SOLUTION, 2017–2020 (USD MILLION) 151
TABLE 76 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE,
BY SOLUTION, 2021–2026 (USD MILLION) 151
TABLE 77 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICE, 2017–2020 (USD MILLION) 152
TABLE 78 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICE, 2021–2026 (USD MILLION) 152
TABLE 79 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE,
BY PROFESSIONAL SERVICES, 2017–2020 (USD MILLION) 152
TABLE 80 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE,
BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 152
TABLE 81 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE,
BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 153
TABLE 82 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE,
BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 153
TABLE 83 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 153
TABLE 84 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 153
TABLE 85 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE,
BY END USER, 2017–2020 (USD MILLION) 154
TABLE 86 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE,
BY END USER, 2021–2026 (USD MILLION) 154
TABLE 87 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE, BY COUNTRY, 2017–2020 (USD MILLION) 155
TABLE 88 NORTH AMERICA: ENTERPRISE COLLABORATION MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 155
10.2.3 UNITED STATES 155
TABLE 89 UNITED STATES: ENTERPRISE COLLABORATION MARKET SIZE,
BY COMPONENT, 2017–2020 (USD MILLION) 155
TABLE 90 UNITED STATES: ENTERPRISE COLLABORATION MARKET SIZE,
BY COMPONENT, 2021–2026 (USD MILLION) 156
TABLE 91 UNITED STATES: ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTION, 2017–2020 (USD MILLION) 156
TABLE 92 UNITED STATES: ENTERPRISE COLLABORATION MARKET SIZE,
BY SOLUTION, 2021–2026 (USD MILLION) 156
TABLE 93 UNITED STATES: ENTERPRISE COLLABORATION MARKET SIZE,
BY SERVICE, 2017–2020 (USD MILLION) 157
TABLE 94 UNITED STATES: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 157
TABLE 95 UNITED STATES: ENTERPRISE COLLABORATION MARKET SIZE,
BY PROFESSIONAL SERVICES, 2017–2020 (USD MILLION) 157
TABLE 96 UNITED STATES: ENTERPRISE COLLABORATION MARKET SIZE,
BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 157
TABLE 97 UNITED STATES: ENTERPRISE COLLABORATION MARKET SIZE,
BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 158
TABLE 98 UNITED STATES: ENTERPRISE COLLABORATION MARKET SIZE,
BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 158
TABLE 99 UNITED STATES: ENTERPRISE COLLABORATION MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 158
TABLE 100 UNITED STATES: ENTERPRISE COLLABORATION MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 158
TABLE 101 UNITED STATES: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER, 2017–2020 (USD MILLION) 159
TABLE 102 UNITED STATES: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER, 2021–2026 (USD MILLION) 159
10.2.4 CANADA 160
TABLE 103 CANADA: ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 160
TABLE 104 CANADA: ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 160
TABLE 105 CANADA: ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTION,
2017–2020 (USD MILLION) 161
TABLE 106 CANADA: ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTION,
2021–2026 (USD MILLION) 161
TABLE 107 CANADA: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICE,
2017–2020 (USD MILLION) 161
TABLE 108 CANADA: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES,
2021–2026 (USD MILLION) 162
TABLE 109 CANADA: ENTERPRISE COLLABORATION MARKET SIZE, BY PROFESSIONAL SERVICES, 2017–2020 (USD MILLION) 162
TABLE 110 CANADA: ENTERPRISE COLLABORATION MARKET SIZE, BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 162
TABLE 111 CANADA: ENTERPRISE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 162
TABLE 112 CANADA: ENTERPRISE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 163
TABLE 113 CANADA: ENTERPRISE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 163
TABLE 114 CANADA: ENTERPRISE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 163
TABLE 115 CANADA: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER,
2017–2020 (USD MILLION) 164
TABLE 116 CANADA: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER,
2021–2026 (USD MILLION) 164
10.3 EUROPE 165
TABLE 117 USE CASES - EUROPE 165
10.3.1 EUROPE: ENTERPRISE COLLABORATION MARKET DRIVERS 165
10.3.2 EUROPE: COVID-19 IMPACT 166
TABLE 118 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 166
TABLE 119 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 167
TABLE 120 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTIONS, 2017–2020 (USD MILLION) 167
TABLE 121 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTIONS, 2021–2026 (USD MILLION) 167
TABLE 122 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES,
2017–2020 (USD MILLION) 168
TABLE 123 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES,
2021–2026 (USD MILLION) 168
TABLE 124 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY PROFESSIONAL SERVICES, 2017–2020 (USD MILLION) 168
TABLE 125 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 168
TABLE 126 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 169
TABLE 127 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 169
TABLE 128 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 169
TABLE 129 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 169
TABLE 130 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER,
2017–2020 (USD MILLION) 170
TABLE 131 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER,
2021–2026 (USD MILLION) 170
TABLE 132 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY COUNTRY,
2017–2020 (USD MILLION) 171
TABLE 133 EUROPE: ENTERPRISE COLLABORATION MARKET SIZE, BY COUNTRY,
2021–2026 (USD MILLION) 171
10.3.3 UNITED KINGDOM 171
TABLE 134 UNITED KINGDOM: ENTERPRISE COLLABORATION MARKET SIZE,
BY COMPONENT, 2017–2020 (USD MILLION) 172
TABLE 135 UNITED KINGDOM: ENTERPRISE COLLABORATION MARKET SIZE,
BY COMPONENT, 2021–2026 (USD MILLION) 172
TABLE 136 UNITED KINGDOM: ENTERPRISE COLLABORATION MARKET SIZE,
BY SOLUTIONS, 2017–2020 (USD MILLION) 172
TABLE 137 UNITED KINGDOM: ENTERPRISE COLLABORATION MARKET SIZE,
BY SOLUTIONS, 2021–2026 (USD MILLION) 173
TABLE 138 UNITED KINGDOM: ENTERPRISE COLLABORATION MARKET SIZE,
BY SERVICES, 2017–2020 (USD MILLION) 173
TABLE 139 UNITED KINGDOM: ENTERPRISE COLLABORATION MARKET SIZE,
BY SERVICES, 2021–2026 (USD MILLION) 173
TABLE 140 UNITED KINGDOM: ENTERPRISE COLLABORATION MARKET SIZE,
BY PROFESSIONAL SERVICES, 2017–2020 (USD MILLION) 174
TABLE 141 UNITED KINGDOM: ENTERPRISE COLLABORATION MARKET SIZE,
BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 174
TABLE 142 UNITED KINGDOM: ENTERPRISE COLLABORATION MARKET SIZE,
BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 174
TABLE 143 UNITED KINGDOM: ENTERPRISE COLLABORATION MARKET SIZE,
BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 174
TABLE 144 UNITED KINGDOM: ENTERPRISE COLLABORATION MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 175
TABLE 145 UNITED KINGDOM: ENTERPRISE COLLABORATION MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 175
TABLE 146 UNITED KINGDOM: ENTERPRISE COLLABORATION MARKET SIZE,
BY END USER, 2017–2020 (USD MILLION) 175
TABLE 147 UNITED KINGDOM: ENTERPRISE COLLABORATION MARKET SIZE,
BY END USER, 2021–2026 (USD MILLION) 176
10.3.4 GERMANY 176
TABLE 148 GERMANY: ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 176
TABLE 149 GERMANY: ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 177
TABLE 150 GERMANY: ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTIONS, 2017–2020 (USD MILLION) 177
TABLE 151 GERMANY: ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTIONS, 2021–2026 (USD MILLION) 177
TABLE 152 GERMANY: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES, 2017–2020 (USD MILLION) 178
TABLE 153 GERMANY: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 178
TABLE 154 GERMANY: ENTERPRISE COLLABORATION MARKET SIZE, BY PROFESSIONAL SERVICES, 2017–2020 (USD MILLION) 178
TABLE 155 GERMANY: ENTERPRISE COLLABORATION MARKET SIZE, BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 178
TABLE 156 GERMANY: ENTERPRISE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 179
TABLE 157 GERMANY: ENTERPRISE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 179
TABLE 158 GERMANY: ENTERPRISE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 179
TABLE 159 GERMANY: ENTERPRISE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 179
TABLE 160 GERMANY: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER, 2017–2020 (USD MILLION) 180
TABLE 161 GERMANY: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER, 2021–2026 (USD MILLION) 180
10.3.5 FRANCE 181
TABLE 162 FRANCE: ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 181
TABLE 163 FRANCE: ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 181
TABLE 164 FRANCE: ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTIONS, 2017–2020 (USD MILLION) 181
TABLE 165 FRANCE: ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTIONS, 2021–2026 (USD MILLION



List of Tables

10.5 MIDDLE EAST & AFRICA 203
TABLE 221 USE CASES - MIDDLE EAST AND AFRICA 203
10.5.1 MIDDLE EAST AND AFRICA: ENTERPRISE COLLABORATION MARKET DRIVERS 204
10.5.2 MIDDLE EAST AND AFRICA: COVID-19 IMPACT 204
TABLE 222 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY COMPONENT, 2017–2020 (USD MILLION) 204
TABLE 223 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY COMPONENT, 2021–2026 (USD MILLION) 205
TABLE 224 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY SOLUTIONS, 2017–2020 (USD MILLION) 205
TABLE 225 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY SOLUTIONS, 2021–2026 (USD MILLION) 205
TABLE 226 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY SERVICES, 2017–2020 (USD MILLION) 206
TABLE 227 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY SERVICES, 2021–2026 (USD MILLION) 206
TABLE 228 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY PROFESSIONAL SERVICES, 2017–2020 (USD MILLION) 206
TABLE 229 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 206
TABLE 230 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 207
TABLE 231 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 207
TABLE 232 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 207
TABLE 233 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 207
TABLE 234 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY END USER, 2017–2020 (USD MILLION) 208
TABLE 235 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY END USER, 2021–2026 (USD MILLION) 208
TABLE 236 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY COUNTRY, 2017–2020 (USD MILLION) 209
TABLE 237 MIDDLE EAST & AFRICA: ENTERPRISE COLLABORATION MARKET SIZE BY COUNTRY, 2021–2026 (USD MILLION) 209
10.5.3 UNITED ARAB EMIRATES 209
TABLE 238 UNITED ARAB EMIRATES: ENTERPRISE COLLABORATION MARKET SIZE BY COMPONENT, 2017–2020 (USD MILLION) 210
TABLE 239 UNITED ARAB EMIRATES: ENTERPRISE COLLABORATION MARKET SIZE BY COMPONENT, 2021–2026 (USD MILLION) 210
TABLE 240 UNITED ARAB EMIRATES: ENTERPRISE COLLABORATION MARKET SIZE BY SOLUTIONS, 2017–2020 (USD MILLION) 210
TABLE 241 UNITED ARAB EMIRATES: ENTERPRISE COLLABORATION MARKET SIZE BY SOLUTIONS, 2021–2026 (USD MILLION) 211
TABLE 242 UNITED ARAB EMIRATES: ENTERPRISE COLLABORATION MARKET SIZE BY SERVICES, 2017–2020 (USD MILLION) 211
TABLE 243 UNITED ARAB EMIRATES: ENTERPRISE COLLABORATION MARKET SIZE BY SERVICES, 2021–2026 (USD MILLION) 211
TABLE 244 UNITED ARAB EMIRATES: ENTERPRISE COLLABORATION MARKET SIZE BY PROFESSIONAL SERVICES, 2017–2020 (USD MILLION) 212
TABLE 245 UNITED ARAB EMIRATES: ENTERPRISE COLLABORATION MARKET SIZE BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 212
TABLE 246 UNITED ARAB EMIRATES: ENTERPRISE COLLABORATION MARKET SIZE BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 212
TABLE 247 UNITED ARAB EMIRATES: ENTERPRISE COLLABORATION MARKET SIZE BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 212
TABLE 248 UNITED ARAB EMIRATES: ENTERPRISE COLLABORATION MARKET SIZE BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 213
TABLE 249 UNITED ARAB EMIRATES: ENTERPRISE COLLABORATION MARKET SIZE BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 213
TABLE 250 UNITED ARAB EMIRATES: ENTERPRISE COLLABORATION MARKET SIZE BY END USER, 2017–2020 (USD MILLION) 213
TABLE 251 UNITED ARAB EMIRATES: ENTERPRISE COLLABORATION MARKET SIZE BY END USER, 2021–2026 (USD MILLION) 214
10.5.4 KINGDOM OF SAUDI ARABIA 214
TABLE 252 KINGDOM OF SAUDI ARABIA: ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 214
TABLE 253 KINGDOM OF SAUDI ARABIA: ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 215
TABLE 254 KINGDOM OF SAUDI ARABIA: ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTIONS, 2017–2020 (USD MILLION) 215
TABLE 255 KINGDOM OF SAUDI ARABIA: ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTIONS, 2021–2026 (USD MILLION) 215
TABLE 256 KINGDOM OF SAUDI ARABIA: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES, 2017–2020 (USD MILLION) 216
TABLE 257 KINGDOM OF SAUDI ARABIA: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 216
TABLE 258 KINGDOM OF SAUDI ARABIA: ENTERPRISE COLLABORATION MARKET SIZE, BY PROFESSIONAL SERVICES, 2017–2020 (USD MILLION) 216
TABLE 259 KINGDOM OF SAUDI ARABIA: ENTERPRISE COLLABORATION MARKET SIZE, BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 216
TABLE 260 KINGDOM OF SAUDI ARABIA: ENTERPRISE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 217
TABLE 261 KINGDOM OF SAUDI ARABIA: ENTERPRISE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 217
TABLE 262 KINGDOM OF SAUDI ARABIA: ENTERPRISE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 217
TABLE 263 KINGDOM OF SAUDI ARABIA: ENTERPRISE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 217
TABLE 264 KINGDOM OF SAUDI ARABIA: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER, 2017–2020 (USD MILLION) 218
TABLE 265 KINGDOM OF SAUDI ARABIA: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER, 2021–2026 (USD MILLION) 218
10.5.5 SOUTH AFRICA 219
10.5.6 REST OF THE MIDDLE EAST & AFRICA 219
10.6 LATIN AMERICA 219
TABLE 266 USE CASES - LATIN AMERICA 220
10.6.1 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET DRIVERS 220
10.6.2 LATIN AMERICA: COVID-19 IMPACT 220
TABLE 267 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE BY COMPONENT, 2017–2020 (USD MILLION) 221
TABLE 268 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE BY COMPONENT, 2021–2026 (USD MILLION) 221
TABLE 269 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE BY SOLUTIONS, 2017–2020 (USD MILLION) 221
TABLE 270 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE BY SOLUTIONS, 2021–2026 (USD MILLION) 222
TABLE 271 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES, 2017–2020 (USD MILLION) 222
TABLE 272 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 222
TABLE 273 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE BY PROFESSIONAL SERVICES, 2017–2020 (USD MILLION) 223
TABLE 274 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 223
TABLE 275 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 223
TABLE 276 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 223
TABLE 277 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 224
TABLE 278 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 224
TABLE 279 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER, 2017–2020 (USD MILLION) 224
TABLE 280 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER, 2021–2026 (USD MILLION) 225
TABLE 281 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE, BY COUNTRY, 2017–2020 (USD MILLION) 225
TABLE 282 LATIN AMERICA: ENTERPRISE COLLABORATION MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 225
10.6.3 BRAZIL 226
TABLE 283 BRAZIL: ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 226
TABLE 284 BRAZIL: ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 226
TABLE 285 BRAZIL: ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTIONS 2017–2020 (USD MILLION) 226
TABLE 286 BRAZIL: ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTIONS 2021–2026 (USD MILLION) 227
TABLE 287 BRAZIL: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES 2017–2020 (USD MILLION) 227
TABLE 288 BRAZIL: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES 2021–2026 (USD MILLION) 227
TABLE 289 BRAZIL: ENTERPRISE COLLABORATION MARKET SIZE, BY PROFESSIONAL SERVICES, 2017–2020 (USD MILLION) 228
TABLE 290 BRAZIL: ENTERPRISE COLLABORATION MARKET SIZE, BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 228
TABLE 291 BRAZIL: ENTERPRISE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 228
TABLE 292 BRAZIL: ENTERPRISE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 228
TABLE 293 BRAZIL: ENTERPRISE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 229
TABLE 294 BRAZIL: ENTERPRISE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 229
TABLE 295 BRAZIL: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER 2017–2020 (USD MILLION) 229
TABLE 296 BRAZIL: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER 2021–2026 (USD MILLION) 230
10.6.4 MEXICO 230
TABLE 297 MEXICO: ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 231
TABLE 298 MEXICO: ENTERPRISE COLLABORATION MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 231
TABLE 299 MEXICO: ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTIONS, 2017–2020 (USD MILLION) 231
TABLE 300 MEXICO: ENTERPRISE COLLABORATION MARKET SIZE, BY SOLUTIONS, 2021–2026 (USD MILLION) 232
TABLE 301 MEXICO: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES 2017–2020 (USD MILLION) 232
TABLE 302 MEXICO: ENTERPRISE COLLABORATION MARKET SIZE, BY SERVICES 2021–2026 (USD MILLION) 232
TABLE 303 MEXICO: ENTERPRISE COLLABORATION MARKET SIZE, BY PROFESSIONAL SERVICES, 2017–2020 (USD MILLION) 233
TABLE 304 MEXICO: ENTERPRISE COLLABORATION MARKET SIZE, BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 233
TABLE 305 MEXICO: ENTERPRISE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 233
TABLE 306 MEXICO: ENTERPRISE COLLABORATION MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 233
TABLE 307 MEXICO: ENTERPRISE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 234
TABLE 308 MEXICO: ENTERPRISE COLLABORATION MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 234
TABLE 309 MEXICO: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER 2017–2020 (USD MILLION) 234
TABLE 310 MEXICO: ENTERPRISE COLLABORATION MARKET SIZE, BY END USER 2021–2026 (USD MILLION) 235
10.6.5 REST OF LATIN AMERICA 235
11 COMPETITIVE LANDSCAPE 236
11.1 OVERVIEW 236
11.2 MARKET EVALUATION FRAMEWORK 236
FIGURE 41 MARKET EVALUATION FRAMEWORK, 2019–2021 236
11.3 KEY MARKET DEVELOPMENTS 237
11.3.1 NEW PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS 237
TABLE 311 NEW PRODUCT LAUNCHES, 2018–2021 237
11.3.2 BUSINESS EXPANSIONS 238
TABLE 312 BUSINESS EXPANSIONS, 2018–2019 238
11.3.3 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS 238
TABLE 313 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS, 2018-2021 239
11.3.4 MERGERS AND ACQUISITIONS 243
TABLE 314 MERGERS AND ACQUISITIONS, 2018–2021 243
11.4 MARKET SHARE ANALYSIS OF TOP MARKET PLAYERS, 2021 244
TABLE 315 GEOSPATIAL ANALYTICS MARKET: DEGREE OF COMPETITION 244
11.5 HISTORICAL REVENUE ANALYSIS 245
FIGURE 42 HISTORICAL THREE-YEAR REVENUE ANALYSIS OF TOP FIVE PLAYERS 245
11.6 COMPANY EVALUATION MATRIX 246
11.6.1 COMPANY EVALUATION MATRIX METHODOLOGY AND DEFINITIONS 246
TABLE 316 PRODUCT FOOTPRINT WEIGHTAGE 246
11.6.1.1 Stars 246
11.6.1.2 Emerging leaders 246
11.6.1.3 Pervasive players 247
11.6.1.4 Participants 247
FIGURE 43 ENTERPRISE COLLABORATION MARKET (GLOBAL) COMPANY EVALUATION MATRIX, 2021 247
11.7 COMPANY PRODUCT FOOTPRINT ANALYSIS 248
TABLE 317 COMPANY PRODUCT FOOTPRINT 248
TABLE 318 COMPANY APPLICATION FOOTPRINT 249
FIGURE 44 COMPANY INDUSTRY FOOTPRINT 250
TABLE 319 COMPANY REGION FOOTPRINT 251
11.8 MARKET RANKING OF TOP FIVE KEY PLAYERS 252
FIGURE 45 RANKING OF KEY PLAYERS IN THE ENTERPRISE COLLABORATION MARKET, 2021 252
11.8.1 STARTUP/SME EVALUATION MATRIX METHODOLOGY AND DEFINITIONS 252
FIGURE 46 STARTUP/SME EVALUATION MATRIX: CRITERIA WEIGHTAGE 252
11.8.1.1 Progressive companies 253
11.8.1.2 Responsive companies 253
11.8.1.3 Dynamic companies 253
11.8.1.4 Starting blocks 253
FIGURE 47 ENTERPRISE COLLABORATION MARKET (GLOBAL): STARTUP/ SME EVALUATION MATRIX, 2021 254
12 COMPANY PROFILES 255
(Business Overview, Products Offered, Recent Developments, SWOT Analysis, MnM View)*
12.1 KEY PLAYERS 255
12.1.1 IBM 255
TABLE 320 IBM: BUSINESS OVERVIEW 255
FIGURE 48 IBM: COMPANY SNAPSHOT 256
TABLE 321 IBM: PRODUCTS OFFERED 256
TABLE 322 IBM: ENTERPRISE COLLABORATION MARKET: NEW PRODUCT LAUNCHES 257
12.1.2 MICROSOFT 259
TABLE 323 MICROSOFT: BUSINESS OVERVIEW 259
FIGURE 49 MICROSOFT: COMPANY SNAPSHOT 260
TABLE 324 MICROSOFT: PRODUCTS OFFERED 260
TABLE 325 MICROSOFT: ENTERPRISE COLLABORATION MARKET: NEW PRODUCT LAUNCHES 261
TABLE 326 MICROSOFT: ENTERPRISE COLLABORATION MARKET: DEALS 262
12.1.3 GOOGLE 265
TABLE 327 GOOGLE: BUSINESS OVERVIEW 265
FIGURE 50 GOOGLE: COMPANY SNAPSHOT 266
TABLE 328 GOOGLE: PRODUCTS OFFERED 266
TABLE 329 GOOGLE: ENTERPRISE COLLABORATION MARKET: NEW PRODUCT LAUNCHES 267
TABLE 330 GOOGLE: ENTERPRISE COLLABORATION MARKET: DEALS 268
12.1.4 CISCO 270
TABLE 331 CISCO: BUSINESS OVERVIEW 270
FIGURE 51 CISCO: COMPANY SNAPSHOT 271
TABLE 332 CISCO: PRODUCTS OFFERED 271
TABLE 333 CISCO: ENTERPRISE COLLABORATION MARKET: NEW PRODUCT LAUNCHES 272
TABLE 334 CISCO: ENTERPRISE COLLABORATION MARKET: DEALS 273
TABLE 335 CISCO: ENTERPRISE COLLABORATION MARKET: OTHERS 274
12.1.5 ADOBE 276
TABLE 336 ADOBE: BUSINESS OVERVIEW 276
FIGURE 52 ADOBE: COMPANY SNAPSHOT 277
TABLE 337 ADOBE: PRODUCTS OFFERED 277
TABLE 338 ADOBE: ENTERPRISE COLLABORATION MARKET: NEW PRODUCT LAUNCHES 278
TABLE 339 ADOBE: ENTERPRISE COLLABORATION MARKET: DEALS 278
12.1.6 CITRIX 281
TABLE 340 CITRIX: BUSINESS OVERVIEW 281
FIGURE 53 CITRIX: COMPANY SNAPSHOT 282
TABLE 341 CITRIX: PRODUCTS OFFERED 282
TABLE 342 CITRIX: ENTERPRISE COLLABORATION MARKET: NEW PRODUCT LAUNCHES 283
TABLE 343 CITRIX: ENTERPRISE COLLABORATION MARKET: DEALS 283
12.1.7 SLACK 285
TABLE 344 SLACK: BUSINESS OVERVIEW 285
FIGURE 54 SLACK: COMPANY SNAPSHOT 285
TABLE 345 SLACK: PRODUCTS OFFERED 286
TABLE 346 SLACK: ENTERPRISE COLLABORATION MARKET: NEW PRODUCT LAUNCHES 286
TABLE 347 SLACK: ENTERPRISE COLLABORATION MARKET: DEALS 286
TABLE 348 SLACK: ENTERPRISE COLLABORATION MARKET: OTHERS 287
12.1.8 FACEBOOK 288
TABLE 349 FACEBOOK: BUSINESS OVERVIEW 288
FIGURE 55 FACEBOOK: COMPANY SNAPSHOT 289
TABLE 350 FACEBOOK: PRODUCTS OFFERED 289
TABLE 351 FACEBOOK: ENTERPRISE COLLABORATION MARKET: DEALS 291
TABLE 352 FACEBOOK: ENTERPRISE COLLABORATION MARKET: NEW PRODUCT LAUNCHES 291
12.1.9 SALESFORCE 292
TABLE 353 SALESFORCE: BUSINESS OVERVIEW 292
FIGURE 56 SALESFORCE: COMPANY SNAPSHOT 293
TABLE 354 SALESFORCE: PRODUCTS OFFERED 293
TABLE 355 SALESFORCE: ENTERPRISE COLLABORATION MARKET: NEW PRODUCT LAUNCHES 294
TABLE 356 SALESFORCE: ENTERPRISE COLLABORATION MARKET: DEALS 294
TABLE 357 SALESFORCE: ENTERPRISE COLLABORATION MARKET: OTHERS 295
12.1.10 ATLASSIAN 296
TABLE 358 ATLASSIAN: BUSINESS OVERVIEW 296
FIGURE 57 ATLASSIAN: COMPANY SNAPSHOT 297
TABLE 359 ATLASSIAN: PRODUCTS OFFERED 297
TABLE 360 ATLASSIAN: ENTERPRISE COLLABORATION MARKET: DEALS 298
12.1.11 IGLOO 300
TABLE 361 IGLOO: BUSINESS OVERVIEW 300
TABLE 362 IGLOO: PRODUCTS OFFERED 300
TABLE 363 IGLOO: ENTERPRISE COLLABORATION MARKET: NEW PRODUCT LAUNCHES 301
12.1.12 JIVE 302
TABLE 364 JIVE: BUSINESS OVERVIEW 302
TABLE 365 JIVE: PRODUCTS OFFERED 302
TABLE 366 JIVE: ENTERPRISE COLLABORATION MARKET: NEW PRODUCT LAUNCHES 303
12.1.13 VMWARE 304
TABLE 367 VMWARE: BUSINESS OVERVIEW 304
FIGURE 58 VMWARE: COMPANY SNAPSHOT 305
TABLE 368 VMWARE: PRODUCTS OFFERED 305
TABLE 369 VMWARE: ENTERPRISE COLLABORATION MARKET: NEW PRODUCT LAUNCHES 306
TABLE 370 VMWARE: ENTERPRISE COLLABORATION MARKET: DEALS 306
TABLE 371 VMWARE: ENTERPRISE COLLABORATION MARKET: OTHERS 307
12.1.14 SAP 308
TABLE 372 SAP: BUSINESS OVERVIEW 308
FIGURE 59 SAP: COMPANY SNAPSHOT 309
TABLE 373 SAP: PRODUCTS OFFERED 309
TABLE 374 SAP: ENTERPRISE COLLABORATION MARKET: NEW PRODUCT LAUNCHES 310
TABLE 375 SAP: ENTERPRISE COLLABORATION MARKET: DEALS 310
TABLE 376 SAP: ENTERPRISE COLLABORATION MARKET: OTHERS 311
12.1.15 MITEL 312
TABLE 377 MITEL: BUSINESS OVERVIEW 312
TABLE 378 MITEL: PRODUCTS OFFERED 312
TABLE 379 MITEL: ENTERPRISE COLLABORATION MARKET: NEW PRODUCT LAUNCHES 313
TABLE 380 MITEL: ENTERPRISE COLLABORATION MARKET: DEALS 313
12.1.16 RINGCENTRAL 315
12.1.17 TIBCO SOFTWARE 316
12.1.18 ZOHO 317
12.1.19 JALIOS 318
12.1.20 JAMESPOT 319
12.1.21 BOX 320
12.2 OTHER PLAYERS 321
12.2.1 BYNDER 321
12.2.2 AXERO 322
12.2.3 BLUEKIWI 323
12.2.4 WHALLER 324
12.2.5 DROPBOX 325
12.2.6 KALTURA 326
12.2.7 ASANA 327
12.2.8 CLICKUP 328
12.2.9 CHANTY 329
*Details on Business Overview, Products Offered, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.
13 APPENDIX 330
13.1 ADJACENT/RELATED MARKETS 330
13.1.1 VIDEO CONFERENCING MARKET 330
13.1.1.1 Market definition 330
13.1.1.2 Market overview 330
13.1.1.3 Video conferencing market, by component 330
TABLE 381 VIDEO CONFERENCING MARKET SIZE, BY COMPONENT 2020–2026 (USD MILLION) 331
TABLE 382 HARDWARE: VIDEO CONFERENCING MARKET SIZE, BY REGION 2020–2026 (USD MILLION) 331
TABLE 383 SOLUTION: VIDEO CONFERENCING MARKET SIZE, BY REGION 2020–2026 (USD MILLION) 331
TABLE 384 SERVICES: VIDEO CONFERENCING MARKET SIZE, BY REGION 2020–2026 (USD MILLION) 332
13.1.1.4 Video Conferencing Market, By Deployment Mode 332
TABLE 385 VIDEO CONFERENCING MARKET SIZE, BY DEPLOYMENT MODE 2020–2026 (USD MILLION) 332
13.1.1.5 Video Conferencing Market, By Applications 332
TABLE 386 VIDEO CONFERENCING MARKET SIZE, BY APPLICATION 2020–2026 (USD MILLION) 333
13.1.1.6 Video conferencing market, by vertical 333
TABLE 387 VIDEO CONFERENCING MARKET SIZE, BY VERTICAL 2020–2026 (USD MILLION) 333
13.1.1.7 Video conferencing market, by region 334
TABLE 388 VIDEO CONFERENCING MARKET SIZE, BY REGION 2020–2026 (USD MILLION) 334
TABLE 389 NORTH AMERICA: VIDEO CONFERENCING MARKET SIZE, BY COMPONENT, 2020–2026 (USD MILLION) 334
TABLE 390 NORTH AMERICA: VIDEO CONFERENCING MARKET SIZE, BY HARDWARE, 2020–2026 (USD MILLION) 335
TABLE 391 NORTH AMERICA: VIDEO CONFERENCING MARKET SIZE, BY DEPLOYMENT MODE, 2020–2026 (USD MILLION) 335
TABLE 392 NORTH AMERICA: VIDEO CONFERENCING MARKET SIZE, BY APPLICATION, 2020–2026 (USD MILLION) 335
TABLE 393 NORTH AMERICA: VIDEO CONFERENCING MARKET SIZE, BY VERTICAL 2020–2026 (USD MILLION) 336
TABLE 394 NORTH AMERICA: VIDEO CONFERENCING MARKET SIZE, BY COUNTRY 2020–2026 (USD MILLION) 336
13.1.2 ENTERPRISE VIDEO MARKET 337
13.1.2.1 Market definition 337
13.1.2.2 Market overview 337
13.1.2.3 Enterprise video market, by component 337
TABLE 395 ENTERPRISE VIDEO MARKET SIZE, BY COMPONENT 2016–2019 (USD MILLION) 337
TABLE 396 ENTERPRISE VIDEO MARKET SIZE, BY COMPONENT 2019–2025 (USD MILLION) 338
13.1.2.4 Enterprise video market, by deployment mode 338
TABLE 397 ENTERPRISE VIDEO MARKET SIZE, BY DEPLOYMENT MODE 2016–2019 (USD MILLION) 338
TABLE 398 ENTERPRISE VIDEO MARKET SIZE, BY DEPLOYMENT MODE 2019–2025 (USD MILLION) 338
13.1.2.5 Enterprise video market, by application 339
TABLE 399 ENTERPRISE VIDEO MARKET SIZE, BY APPLICATION 2016–2019 (USD MILLION) 339
TABLE 400 ENTERPRISE VIDEO MARKET SIZE, BY APPLICATION 2019–2025 (USD MILLION) 339
13.1.2.6 Enterprise video market, by region 339
TABLE 401 ENTERPRISE VIDEO MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) 340
TABLE 402 ENTERPRISE VIDEO MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 340
13.2 DISCUSSION GUIDE 341
13.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 345
13.4 AVAILABLE CUSTOMIZATIONS 347
13.5 RELATED REPORTS 347
13.6 AUTHOR DETAILS 348