Table of Content



Chapter 1 Methodology and Scope
1.1 Research Methodology
1.2 Research Scope and Assumptions
1.3 List of Data Sources
Chapter 2 Executive Summary
2.1 Business Software and Services Market - Industry Snapshot & Key Buying Criteria, 2016 - 2028
2.2 Global Business Software and Services Market, 2016 - 2028
2.2.1 Global business software and services market, by region, 2016 - 2028
2.2.2 Global business software and services market, by software, 2016 - 2028
2.2.3 Global business software and services market, by service, 2016 - 2028
2.2.4 Global business software and services market, by deployment, 2016 - 2028
2.2.5 Global business software and services market, by enterprise size, 2016 - 2028
2.2.6 Global business software and services market, by end use, 2016 - 2028
Chapter 3 Business Software And Services Market - Industry Outlook
3.1 Market Segmentation and Scope
3.2 Market Size and Growth Prospects
3.3 Business Software and Services Market - Value Chain Analysis
3.3.1 Vendor landscape
3.4 Business Software and Services Market Dynamics
3.4.1 Market driver analysis
3.4.1.1 The growing need for operational efficiency and improved transparency in business operations
3.4.1.2 The increasing shift toward cloud computing
3.4.2 Market restraint analysis
3.4.2.1 High costs of licensing and support
3.5 Penetration and Growth Prospect Mapping
3.6 Business Software and Services Market - Key Company Ranking/Company Market Share Analysis, 2020
3.7 Business Software and Services Market - Porter’s Five Forces Analysis
3.8 Business Software and Services Market - PESTEL Analysis
Chapter 4 Business Software Outlook
4.1 Business Software and Services Market Share By Software, 2020
4.2 Finance
4.2.1 Finance business software and services market, 2016 - 2028
4.3 Sales & Marketing
4.3.1 Sales & marketing business software and services market, 2016 - 2028
4.4 Human Resource
4.4.1 Human resource business software and services market, 2016 - 2028
4.5 Supply Chain
4.5.1 Supply chain business software and services market, 2016 - 2028
4.6 Others
4.6.1 Other business software and services market, 2016 - 2028
Chapter 5 Business Service Outlook
5.1 Business Software and Services Market Share By Service, 2020
5.2 Consulting
5.2.1 Business software and consulting services market, 2016 - 2028
5.3 Managed Services
5.3.1 Business software and managed services market, 2016 - 2028
5.4 Support & maintenance
5.4.1 Business software and support & maintenance services market, 2016 - 2028
Chapter 6 Business Software and Services Deployment Outlook
6.1 Business Software and Services Market Share By Deployment, 2020
6.2 Cloud
6.2.1 Cloud business software and services market, 2016 - 2028
6.3 On-premise
6.3.1 On-premise business software and services market, 2016 - 2028
Chapter 7 Business Software and Services Enterprise Size Outlook
7.1 Business Software and Services Market Share By Enterprise Size, 2020
7.2 Large Enterprises
7.2.1 Business software and services in large enterprise, 2016 - 2028
7.3 Small & Medium Enterprises
7.3.1 Business software and services in small & medium enterprises, 2016 - 2028
Chapter 8 Business Software and Services End Use Outlook
8.1 Business Software and Services Market Share By End Use, 2020
8.2 Aerospace & Defense
8.2.1 Business software and services in aerospace & defense, 2016 - 2028
8.3 BFSI
8.3.1 Business software and services in BFSI, 2016 - 2028
8.4 Government
8.4.1 Business software and services in government, 2016 - 2028
8.5 Healthcare
8.5.1 Business software and services in healthcare, 2016 - 2028
8.6 IT & Telecom
8.6.1 Business software and services in IT & telecom, 2016 - 2028
8.7 Manufacturing
8.7.1 Business software and services in manufacturing, 2016 - 2028
8.8 Retail
8.8.1 Business software and services in retail, 2016 - 2028
8.9 Transportation
8.9.1 Business software and services in transportation, 2016 - 2028
8.10 Others
8.10.1 Business software and services in other end use, 2016 - 2028
Chapter 9 Business Software and Services Regional Outlook
9.1 Business Software and Services Market Share by Region, 2020
9.2 North America
9.2.1 North America business software and services market, 2016 - 2028
9.2.2 North America business software and services market, by software, 2016 - 2028
9.2.3 North America business software and services market, by service, 2016 - 2028
9.2.4 North America business software and services market, by deployment, 2016 - 2028
9.2.5 North America business software and services market, by enterprise size, 2016 - 2028
9.2.6 North America business software and services market, by end use, 2016 - 2028
9.2.7 U.S.
9.2.7.1 U.S. business software and services market, 2016 - 2028
9.2.7.2 U.S. business software and services market, by software, 2016 - 2028
9.2.7.3 U.S. business software and services market, by service, 2016 - 2028
9.2.7.4 U.S. business software and services market, by deployment, 2016 - 2028
9.2.7.5 U.S. business software and services market, by enterprise size, 2016 - 2028
9.2.7.6 U.S. business software and services market, by end use, 2016 - 2028
9.2.8 Canada
9.2.8.1 Canada business software and services market, 2016 - 2028
9.2.8.2 Canada business software and services market, by software, 2016 - 2028
9.2.8.3 Canada business software and services market, by service, 2016 - 2028
9.2.8.4 Canada business software and services market, by deployment, 2016 - 2028
9.2.8.5 Canada business software and services market, by enterprise size, 2016 - 2028
9.2.8.6 Canada business software and services market, by end use, 2016 - 2028
9.3 Europe
9.3.1 Europe business software and services market, 2016 - 2028
9.3.2 Europe business software and services market, by software, 2016 - 2028
9.3.3 Europe business software and services market, by service, 2016 - 2028
9.3.4 Europe business software and services market, by deployment, 2016 - 2028
9.3.5 Europe business software and services market, by enterprise size, 2016 - 2028
9.3.6 Europe business software and services market, by end use, 2016 - 2028
9.3.7 Germany
9.3.7.1 Germany business software and services market, 2016 - 2028
9.3.7.2 Germany business software and services market, by software, 2016 - 2028
9.3.7.3 Germany business software and services market, by service, 2016 - 2028
9.3.7.4 Germany business software and services market, by deployment, 2016 - 2028
9.3.7.5 Germany business software and services market, by enterprise size, 2016 - 2028
9.3.7.6 Germany business software and services market, by end use, 2016 - 2028
9.3.8 U.K.
9.3.8.1 U.K. business software and services market, 2016 - 2028
9.3.8.2 U.K. business software and services market, by software, 2016 - 2028
9.3.8.3 U.K. business software and services market, by service, 2016 - 2028
9.3.8.4 U.K. business software and services market, by deployment, 2016 - 2028
9.3.8.5 U.K. business software and services market, by enterprise size, 2016 - 2028
9.3.8.6 U.K. business software and services market, by end use, 2016 - 2028
9.4 Asia Pacific
9.4.1 Asia Pacific business software and services market, 2016 - 2028
9.4.2 Asia Pacific business software and services market, by software, 2016 - 2028
9.4.3 Asia Pacific business software and services market, by service, 2016 - 2028
9.4.4 Asia Pacific business software and services market, by deployment, 2016 - 2028
9.4.5 Asia Pacific business software and services market, by enterprise size, 2016 - 2028
9.4.6 Asia Pacific business software and services market, by end use, 2016 - 2028
9.4.7 China
9.4.7.1 China business software and services market, 2016 - 2028
9.4.7.2 China business software and services market, by software, 2016 - 2028
9.4.7.3 China business software and services market, by service, 2016 - 2028
9.4.7.4 China business software and services market, by deployment, 2016 - 2028
9.4.7.5 China business software and services market, by enterprise size, 2016 - 2028
9.4.7.6 China business software and services market, by end use, 2016 - 2028
9.4.8 India
9.4.8.1 India business software and services market, 2016 - 2028
9.4.8.2 India business software and services market, by software, 2016 - 2028
9.4.8.3 India business software and services market, by service, 2016 - 2028
9.4.8.4 India business software and services market, by deployment, 2016 - 2028
9.4.8.5 India business software and services market, by enterprise size, 2016 - 2028
9.4.8.6 India business software and services market, by end use, 2016 - 2028
9.4.9 Japan
9.4.9.1 Japan business software and services market, 2016 - 2028
9.4.9.2 Japan business software and services market, by software, 2016 - 2028
9.4.9.3 Japan business software and services market, by service, 2016 - 2028
9.4.9.4 Japan business software and services market, by deployment, 2016 - 2028
9.4.9.5 Japan business software and services market, by enterprise size, 2016 - 2028
9.4.9.6 Japan business software and services market, by end use, 2016 - 2028
9.5 Latin America
9.5.1 Latin America business software and services market, 2016 - 2028
9.5.2 Latin America business software and services market, by software, 2016 - 2028
9.5.3 Latin America business software and services market, by service, 2016 - 2028
9.5.4 Latin America business software and services market, by deployment, 2016 - 2028
9.5.5 Latin America business software and services market, by enterprise size, 2016 - 2028
9.5.6 Latin America business software and services market, by end use, 2016 - 2028
9.5.7 Brazil
9.5.7.1 Brazil business software and services market, 2016 - 2028
9.5.7.2 Brazil business software and services market, by software, 2016 - 2028
9.5.7.3 Brazil business software and services market, by service, 2016 - 2028
9.5.7.4 Brazil business software and services market, by deployment, 2016 - 2028
9.5.7.5 Brazil business software and services market, by enterprise size, 2016 - 2028
9.5.7.6 Brazil business software and services market, by end use, 2016 - 2028
9.6 MEA
9.6.1 MEA business software and services market, 2016 - 2028
9.6.2 MEA business software and services market, by software, 2016 - 2028
9.6.3 MEA business software and services market, by service, 2016 - 2028
9.6.4 MEA business software and services market, by deployment, 2016 - 2028
9.6.5 MEA business software and services market, by enterprise size, 2016 - 2028
9.6.6 MEA business software and services market, by end use, 2016 - 2028
Chapter 10 Competitive Landscape
10.1 Acumatica, Inc.
10.1.1 Company overview
10.1.2 Financial performance
10.1.3 Product benchmarking
10.1.4 Strategic initiatives
10.2 Deltek, Inc.
10.2.1 Company overview
10.2.2 Financial performance
10.2.3 Product benchmarking
10.2.4 Strategic initiatives
10.3 Epicor Software Corporation
10.3.1 Company overview
10.3.2 Financial performance
10.3.3 Product benchmarking
10.3.4 Strategic initiatives
10.4 International Business Machines Corporation
10.4.1 Company overview
10.4.2 Financial performance
10.4.3 Product benchmarking
10.4.4 Strategic initiatives
10.5 Infor, Inc.
10.5.1 Company overview
10.5.2 Financial performance
10.5.3 Product benchmarking
10.5.4 Strategic initiatives
10.6 Microsoft Corporation
10.6.1 Company overview
10.6.2 Financial performance
10.6.3 Product benchmarking
10.6.4 Strategic initiatives
10.7 NetSuite Inc.
10.7.1 Company overview
10.7.2 Product benchmarking
10.7.3 Strategic initiatives
10.8 Oracle Corporation
10.8.1 Company overview
10.8.2 Financial performance
10.8.3 Product benchmarking
10.8.4 Strategic initiatives
10.9 SAP SE
10.9.1 Company overview
10.9.2 Financial performance
10.9.3 Product benchmarking
10.9.4 Strategic initiatives
10.10 SYSPRO
10.10.1 Company overview
10.10.2 Financial performance
10.10.3 Product benchmarking
10.10.4 Strategic initiatives
10.11 Totvs SA
10.11.1 Company overview
10.11.2 Financial performance
10.11.3 Product benchmarking
10.12 Unit4
10.12.1 Company overview
10.12.2 Financial performance
10.12.3 Product benchmarking
10.12.4 Strategic initiatives



List of Figures



FIG. 1 Market segmentation and scope
FIG. 2 Global business software and services market, 2016 - 2028 (USD Billion)
FIG. 3 Business software and services market - Value chain analysis
FIG. 4 Business software and services market dynamics
FIG. 5 Implementation of business software in business operations in 2018
FIG. 6 Worldwide spending on public cloud computing (in USD Billion)
FIG. 7 Key commercial consideration for software contracts
FIG. 8 Key opportunities prioritized
FIG. 9 Business software and services market - Key company ranking/company market share analysis, 2020
FIG. 10 Business software and services market - Porter’s five forces analysis
FIG. 11 Business software and services market - PESTEL analysis
FIG. 12 Business software and services market, by software, 2020
FIG. 13 Business software and services market, by service, 2020
FIG. 14 Business software and services market, by deployment, 2020
FIG. 15 Business software and services market, by enterprise size, 2020
FIG. 16 Business software and services market, by end use, 2020
FIG. 17 Business software and services market, by region, 2020
FIG. 18 Business software and services market - Regional takeaways
FIG. 19 North America business software and services market - Key takeaways
FIG. 20 Europe business software and services market - Key takeaways
FIG. 21 Asia Pacific business software and services market - Key takeaways
FIG. 22 Latin America business software and services market - Key takeaways
FIG. 23 MEA business software and services market - Key takeaways


List of Tables



TABLE 1 Business software and services market - Industry snapshot & key buying criteria, 2016 - 2028
TABLE 2 Global business software and services market, 2016 - 2028 (USD Billion)
TABLE 3 Global business software and services market, by region, 2016 - 2028 (USD Billion)
TABLE 4 Global business software and services market, by software, 2016 - 2028 (USD Billion)
TABLE 5 Global business software and services market, by service, 2016 - 2028 (USD Billion)
TABLE 6 Global business software and services market, by deployment, 2016 - 2028 (USD Billion)
TABLE 7 Global business software and services market, by enterprise size, 2016 - 2028 (USD Billion)
TABLE 8 Global business software and services market, by end use, 2016 - 2028 (USD Billion)
TABLE 9 Vendor landscape
TABLE 10 Business software and services market - Key market driver impact
TABLE 11 Business software and services market - Key market restraint impact
TABLE 12 Finance business software and services market, 2016 - 2028 (USD Billion)
TABLE 13 Finance business software and services market, by region, 2016 - 2028 (USD Billion)
TABLE 14 Sales & marketing business software and services market, 2016 - 2028 (USD Billion)
TABLE 15 Sales & marketing business software and services market, by region, 2016 - 2028 (USD Billion)
TABLE 16 Human resource business software and services market, 2016 - 2028 (USD Billion)
TABLE 17 Human resource business software and services market, by region, 2016 - 2028 (USD Billion)
TABLE 18 Supply chain business software and services market, 2016 - 2028 (USD Billion)
TABLE 19 Supply chain business software and services market, by region, 2016 - 2028 (USD Billion)
TABLE 20 Other business software and services market, 2016 - 2028 (USD Billion)
TABLE 21 Other business software and services market, by region, 2016 - 2028 (USD Billion)
TABLE 22 Business software and consulting services market, 2016 - 2028 (USD Billion)
TABLE 23 Business software and consulting services market, by region, 2016 - 2028 (USD Billion)
TABLE 24 Business software and managed services market, 2016 - 2028 (USD Billion)
TABLE 25 Business software and managed services market, by region, 2016 - 2028 (USD Billion)
TABLE 26 Business software and support & maintenance services market, 2016 - 2028 (USD Billion)
TABLE 27 Business software and support & maintenance services market, by region, 2016 - 2028 (USD Billion)
TABLE 28 Cloud business software and services market, 2016 - 2028 (USD Billion)
TABLE 29 Cloud business software and services market, by region, 2016 - 2028 (USD Billion)
TABLE 30 On-premise business software and services market, 2016 - 2028 (USD Billion)
TABLE 31 On-premise business software and services market, by region, 2016 - 2028 (USD Billion)
TABLE 32 Business software and services in large enterprises, 2016 - 2028 (USD Billion)
TABLE 33 Business software and services in large enterprises, by region, 2016 - 2028 (USD Billion)
TABLE 34 Business software and services in small & medium enterprises, 2016 - 2028 (USD Billion)
TABLE 35 Business software and services in small & medium enterprises, by region, 2016 - 2028 (USD Billion)
TABLE 36 Business software and services in aerospace & defense, 2016 - 2028 (USD Billion)
TABLE 37 Business software and services in aerospace & defense, by region, 2016 - 2028 (USD Billion)
TABLE 38 Business software and services in BFSI, 2016 - 2028 (USD Billion)
TABLE 39 Business software and services in BFSI, by region, 2016 - 2028 (USD Billion)
TABLE 40 Business software and services in government, 2016 - 2028 (USD Billion)
TABLE 41 Business software and services in government, by region, 2016 - 2028 (USD Billion)
TABLE 42 Business software and services in healthcare, 2016 - 2028 (USD Billion)
TABLE 43 Business software and services in healthcare, by region, 2016 - 2028 (USD Billion)
TABLE 44 Business software and services in IT & telecom, 2016 - 2028 (USD Billion)
TABLE 45 Business software and services in IT & telecom, by region, 2016 - 2028 (USD Billion)
TABLE 46 Business software and services in manufacturing, 2016 - 2028 (USD Billion)
TABLE 47 Business software and services in manufacturing, by region, 2016 - 2028 (USD Billion)
TABLE 48 Business software and services in retail, 2016 - 2028 (USD Billion)
TABLE 49 Business software and services in retail, by region, 2016 - 2028 (USD Billion)
TABLE 50 Business software and services in transportation, 2016 - 2028 (USD Billion)
TABLE 51 Business software and services in transportation, by region, 2016 - 2028 (USD Billion)
TABLE 52 Business software and services in other end use, 2016 - 2028 (USD Billion)
TABLE 53 Business software and services in other end use, by region, 2016 - 2028 (USD Billion)
TABLE 54 North America business software and services market, 2016 - 2028 (USD Billion)
TABLE 55 North America business software and services market, by software, 2016 - 2028 (USD Billion)
TABLE 56 North America business software and services market, by service, 2016 - 2028 (USD Billion)
TABLE 57 North America business software and services market, by deployment, 2016 - 2028 (USD Billion)
TABLE 58 North America business software and services market, by enterprise size, 2016 - 2028 (USD Billion)
TABLE 59 North America business software and services market, by end use, 2016 - 2028 (USD Billion)
TABLE 60 U.S. business software and services market, 2016 - 2028 (USD Billion)
TABLE 61 U.S. business software and services market, by software, 2016 - 2028 (USD Billion)
TABLE 62 U.S. business software and services market, by service, 2016 - 2028 (USD Billion)
TABLE 63 U.S. business software and services market, by deployment, 2016 - 2028 (USD Billion)
TABLE 64 U.S. business software and services market, by enterprise size, 2016 - 2028 (USD Billion)
TABLE 65 U.S. business software and services market, by end use, 2016 - 2028 (USD Billion)
TABLE 66 Canada business software and services market, 2016 - 2028 (USD Billion)
TABLE 67 Canada business software and services market, by software, 2016 - 2028 (USD Billion)
TABLE 68 Canada business software and services market, by service, 2016 - 2028 (USD Billion)
TABLE 69 Canada business software and services market, by deployment, 2016 - 2028 (USD Billion)
TABLE 70 Canada business software and services market, by enterprise size, 2016 - 2028 (USD Billion)
TABLE 71 Canada business software and services market, by end use, 2016 - 2028 (USD Billion)
TABLE 72 Europe business software and services market, 2016 - 2028 (USD Billion)
TABLE 73 Europe business software and services market, by software, 2016 - 2028 (USD Billion)
TABLE 74 Europe business software and services market, by service, 2016 - 2028 (USD Billion)
TABLE 75 Europe business software and services market, by deployment, 2016 - 2028 (USD Billion)
TABLE 76 Europe business software and services market, by enterprise size, 2016 - 2028 (USD Billion)
TABLE 77 Europe business software and services market, by end use, 2016 - 2028 (USD Billion)
TABLE 78 Germany business software and services market, 2016 - 2028 (USD Billion)
TABLE 79 Germany business software and services market, by software, 2016 - 2028 (USD Billion)
TABLE 80 Germany business software and services market, by service, 2016 - 2028 (USD Billion)
TABLE 81 Germany business software and services market, by deployment, 2016 - 2028 (USD Billion)
TABLE 82 Germany business software and services market, by enterprise size, 2016 - 2028 (USD Billion)
TABLE 83 Germany business software and services market, by end use, 2016 - 2028 (USD Billion)
TABLE 84 U.K. business software and services market, 2016 - 2028 (USD Billion)
TABLE 85 U.K. business software and services market, by software, 2016 - 2028 (USD Billion)
TABLE 86 U.K. business software and services market, by service, 2016 - 2028 (USD Billion)
TABLE 87 U.K. business software and services market, by deployment, 2016 - 2028 (USD Billion)
TABLE 88 U.K. business software and services market, by enterprise size, 2016 - 2028 (USD Billion)
TABLE 89 U.K. business software and services market, by end use, 2016 - 2028 (USD Billion)
TABLE 90 Asia Pacific business software and services market, 2016 - 2028 (USD Billion)
TABLE 91 Asia Pacific business software and services market, by software, 2016 - 2028 (USD Billion)
TABLE 92 Asia Pacific business software and services market, by service, 2016 - 2028 (USD Billion)
TABLE 93 Asia Pacific business software and services market, by deployment, 2016 - 2028 (USD Billion)
TABLE 94 Asia Pacific business software and services market, by enterprise size, 2016 - 2028 (USD Billion)
TABLE 95 Asia Pacific business software and services market, by end use, 2016 - 2028 (USD Billion)
TABLE 96 China business software and services market, 2016 - 2028 (USD Billion)
TABLE 97 China business software and services market, by software, 2016 - 2028 (USD Billion)
TABLE 98 China business software and services market, by service, 2016 - 2028 (USD Billion)
TABLE 99 China business software and services market, by deployment, 2016 - 2028 (USD Billion)
TABLE 100 China business software and services market, by enterprise size, 2016 - 2028 (USD Billion)
TABLE 101 China business software and services market, by end use, 2016 - 2028 (USD Billion)
TABLE 102 India business software and services market, 2016 - 2028 (USD Billion)
TABLE 103 India business software and services market, by software, 2016 - 2028 (USD Billion)
TABLE 104 India business software and services market, by service, 2016 - 2028 (USD Billion)
TABLE 105 India business software and services market, by deployment, 2016 - 2028 (USD Billion)
TABLE 106 India business software and services market, by enterprise size, 2016 - 2028 (USD Billion)
TABLE 107 India business software and services market, by end use, 2016 - 2028 (USD Billion)
TABLE 108 Japan business software and services market, 2016 - 2028 (USD Billion)
TABLE 109 Japan business software and services market, by software, 2016 - 2028 (USD Billion)
TABLE 110 Japan business software and services market, by service, 2016 - 2028 (USD Billion)
TABLE 111 Japan business software and services market, by deployment, 2016 - 2028 (USD Billion)
TABLE 112 Japan business software and services market, by enterprise size, 2016 - 2028 (USD Billion)
TABLE 113 Japan business software and services market, by end use, 2016 - 2028 (USD Billion)
TABLE 114 Latin America business software and services market, 2016 - 2028 (USD Billion)
TABLE 115 Latin America business software and services market, by software, 2016 - 2028 (USD Billion)
TABLE 116 Latin America business software and services market, by service, 2016 - 2028 (USD Billion)
TABLE 117 Latin America business software and services market, by deployment, 2016 - 2028 (USD Billion)
TABLE 118 Latin America business software and services market, by enterprise size, 2016 - 2028 (USD Billion)
TABLE 119 Latin America business software and services market, by end use, 2016 - 2028 (USD Billion)
TABLE 120 Brazil business software and services market, 2016 - 2028 (USD Billion)
TABLE 121 Brazil business software and services market, by software, 2016 - 2028 (USD Billion)
TABLE 122 Brazil business software and services market, by service, 2016 - 2028 (USD Billion)
TABLE 123 Brazil business software and services market, by deployment, 2016 - 2028 (USD Billion)
TABLE 124 Brazil business software and services market, by enterprise size, 2016 - 2028 (USD Billion)
TABLE 125 Brazil business software and services market, by end use, 2016 - 2028 (USD Billion)
TABLE 126 MEA business software and services market, 2016 - 2028 (USD Billion)
TABLE 127 MEA business software and services market, by software, 2016 - 2028 (USD Billion)
TABLE 128 MEA business software and services market, by service, 2016 - 2028 (USD Billion)
TABLE 129 MEA business software and services market, by deployment, 2016 - 2028 (USD Billion)
TABLE 130 MEA business software and services market, by enterprise size, 2016 - 2028 (USD Billion)
TABLE 131 MEA business software and services market, by end use, 2016 - 2028 (USD Billion)