1 INTRODUCTION 31
1.1 INTRODUCTION TO COVID-19 31
1.2 COVID-19 HEALTH ASSESSMENT 31
FIGURE 1 COVID-19: GLOBAL PROPAGATION 31
FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES 32
1.3 COVID-19 ECONOMIC ASSESSMENT 33
FIGURE 3 REVISED GROSS DOMESTIC PRODUCT FORECASTS
FOR SELECT G20 COUNTRIES IN 2020 33
1.3.1 COVID-19 ECONOMIC IMPACT?SCENARIO ASSESSMENT 34
FIGURE 4 CRITERIA IMPACTING THE GLOBAL ECONOMY 34
FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF THE GLOBAL ECONOMY 35
1.4 OBJECTIVES OF THE STUDY 36
1.5 MARKET DEFINITION 37
1.5.1 INCLUSIONS AND EXCLUSIONS 37
1.6 MARKET SCOPE 37
1.6.1 MARKET SEGMENTATION 38
1.6.2 REGIONS COVERED 38
1.6.3 YEARS CONSIDERED FOR THE STUDY 39
1.7 CURRENCY CONSIDERED 39
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2017–2019 39
1.8 STAKEHOLDERS 39
1.9 SUMMARY OF CHANGES 40

2 RESEARCH METHODOLOGY 41
2.1 RESEARCH DATA 41
FIGURE 6 CLOUD BILLING MARKET: RESEARCH DESIGN 41
2.1.1 SECONDARY DATA 42
2.1.2 PRIMARY DATA 42
2.1.2.1 Breakup of primary interviews 43
FIGURE 7 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE,
DESIGNATION, AND REGION 43
2.1.2.2 Key industry insights 43
2.2 DATA TRIANGULATION 44
2.3 MARKET SIZE ESTIMATION 45
FIGURE 8 CLOUD BILLING MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 45
FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY?APPROACH 1 (TOP-DOWN): REVENUE OF VENDORS OFFERING CLOUD BILLING SOLUTION AND SERVICES 46
FIGURE 10 MARKET SIZE ESTIMATION METHODOLOGY?APPROACH 2 (BOTTOM-UP): REVENUE OF VENDORS FROM BILLING TYPE 47
?
2.4 COMPANY EVALUATION MATRIX METHODOLOGY 48
FIGURE 11 COMPANY EVALUATION MATRIX: CRITERIA WEIGHTAGE 48
2.5 RESEARCH ASSUMPTIONS 49
TABLE 2 ASSUMPTIONS FOR THE STUDY 49
2.6 LIMITATIONS OF THE STUDY 50

3 EXECUTIVE SUMMARY 51
FIGURE 12 SOLUTIONS SEGMENT TO HOLD HIGHER MARKET SHARE IN 2020 52
FIGURE 13 NORTH AMERICA TO ACCOUNT FOR HIGHEST MARKET SHARE IN 2020 53
FIGURE 14 PUBLIC CLOUD SEGMENT TO HOLD HIGHER MARKET SHARE IN 2020 54

4 PREMIUM INSIGHTS 55
4.1 ATTRACTIVE OPPORTUNITIES IN THE CLOUD BILLING MARKET 55
FIGURE 15 GROWING USE OF CLOUD COMPUTING TO DRIVE CLOUD BILLING MARKET GROWTH DURING FORECAST PERIOD 55
4.2 CLOUD BILLING MARKET, BY COMPONENT, 2020 VS. 2025 55
FIGURE 16 SOLUTIONS SEGMENT TO HOLD A HIGHER MARKET SHARE DURING THE FORECAST PERIOD 55
4.3 CLOUD BILLING MARKET, BY VERTICAL, 2020 VS. 2025 56
FIGURE 17 SOFTWARE AS A SERVICE SEGMENT TO HOLD THE HIGHEST MARKET SHARE UNTIL 2025 56
4.4 CLOUD BILLING MARKET, BY VERTICAL, 2020 VS. 2025 56
FIGURE 18 TELECOMMUNICATIONS SEGMENT TO HOLD THE HIGHEST MARKET SHARE UNTIL 2025 56
4.5 CLOUD BILLING MARKET INVESTMENT SCENARIO, 2020–2025 57
FIGURE 19 ASIA PACIFIC TO EMERGE AS THE BEST MARKET FOR INVESTMENTS IN THE NEXT FIVE YEARS 57

5 MARKET OVERVIEW 58
5.1 INTRODUCTION 58
5.2 MARKET DYNAMICS 58
FIGURE 20 CLOUD BILLING MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES,
AND CHALLENGES 58
5.2.1 DRIVERS 59
5.2.1.1 Need for lower OPEX and CAPEX 59
5.2.1.2 Increasing revenue leakages across industries 59
5.2.2 RESTRAINTS 59
5.2.2.1 Increasing cyberattacks and data theft activities 59
5.2.2.2 Varying structure of regulatory policies 59
5.2.3 OPPORTUNITIES 60
5.2.3.1 Growing need among enterprises to leverage BI and insights for advanced operations 60
5.2.3.2 Emergence of real-time billing 60
5.2.4 CHALLENGES 60
5.2.4.1 High initial costs of investment, installation, and maintenance 60
5.2.4.2 Privacy and security aspects 60
5.3 INDUSTRY TRENDS 61
5.3.1 CASE STUDY ANALYSIS 61
5.3.1.1 Use Case 1: Telecommunications 61
5.3.1.2 Use Case 2: Education 61
5.3.1.3 Use Case 3: Energy & Utility 62
5.4 PRICING ANALYSIS 62
FIGURE 21 PRICING ANALYSIS: CLOUD BILLING MARKET 63
5.5 VALUE CHAIN ANALYSIS 63
FIGURE 22 CLOUD BILLING MARKET: VALUE CHAIN ANALYSIS 64
5.6 COVID-19 IMPACT: CLOUD BILLING MARKET 64
5.6.1 ASSUMPTIONS: COVID-19 IMPACT ON CLOUD BILLING MARKET 64
5.6.2 OPERATIONAL DRIVERS: CLOUD BILLING MARKET 64
5.6.3 CUMULATIVE GROWTH ANALYSIS 65
TABLE 3 CLOUD BILLING MARKET: CUMULATIVE GROWTH ANALYSIS 65
5.7 TECHNOLOGY ANALYSIS 65
5.7.1 CLOUD COMPUTING 66
5.7.2 ANALYTICS 66
5.8 REGULATORY IMPLICATIONS AND INDUSTRY STANDARDS 66
5.8.1 INTERNATIONAL ORGANIZATION FOR STANDARDIZATION 9001 QUALITY MANAGEMENT 66
5.8.2 CLOUD SECURITY ALLIANCE CONTROLS 66
5.8.3 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT 67
5.8.4 PAYMENT CARD INDUSTRY DATA SECURITY STANDARD 67

6 CLOUD BILLING MARKET, BY COMPONENT 68
6.1 INTRODUCTION 69
6.2 COMPONENT: CLOUD BILLING MARKET DRIVERS 69
6.3 COMPONENT: COVID-19 IMPACT 69
FIGURE 23 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 69
TABLE 4 CLOUD BILLING MARKET SIZE, BY COMPONENT, 2016–2019 (USD MILLION) 70
TABLE 5 CLOUD BILLING MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) 70
6.4 SOLUTIONS 70
TABLE 6 SOLUTIONS: CLOUD BILLING MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 70
TABLE 7 SOLUTIONS: CLOUD BILLING MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 71
6.5 SERVICES 71
TABLE 8 SERVICES: CLOUD BILLING MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 71
TABLE 9 SERVICES: CLOUD BILLING MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 71

7 CLOUD BILLING MARKET, BY BILLING TYPE 72
7.1 INTRODUCTION 73
7.2 BILLING TYPE: CLOUD BILLING MARKET DRIVERS 73
7.3 BILLING TYPE: COVID-19 IMPACT 73
FIGURE 24 USAGE BASED BILLING TYPE TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 73
TABLE 10 CLOUD BILLING MARKET SIZE, BY BILLING TYPE, 2016–2019 (USD MILLION) 74
TABLE 11 CLOUD BILLING MARKET SIZE, BY BILLING TYPE, 2020–2025 (USD MILLION) 74
7.4 SUBSCRIPTION 74
TABLE 12 SUBSCRIPTION: CLOUD BILLING MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 74
TABLE 13 SUBSCRIPTION: CLOUD BILLING MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 75
7.5 USAGE BASED 75
TABLE 14 USAGE BASED: CLOUD BILLING MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 75
TABLE 15 USAGE BASED: CLOUD BILLING MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 76
7.6 ONE-TIME 76
TABLE 16 ONE-TIME: CLOUD BILLING MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 76
TABLE 17 ONE-TIME: CLOUD BILLING MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 77
7.7 OTHER BILLING TYPES 77
TABLE 18 OTHER BILLING TYPES: CLOUD BILLING MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 77
TABLE 19 OTHER BILLING TYPES: CLOUD BILLING MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 78

8 CLOUD BILLING MARKET, BY DEPLOYMENT TYPE 79
8.1 INTRODUCTION 80
8.2 DEPLOYMENT TYPE: CLOUD BILLING MARKET DRIVERS 80
8.3 DEPLOYMENT TYPE: COVID-19 IMPACT 80
FIGURE 25 PRIVATE CLOUD DEPLOYMENT TYPE TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 80
TABLE 20 CLOUD BILLING MARKET SIZE, BY DEPLOYMENT TYPE,
2016–2019 (USD MILLION) 81
TABLE 21 CLOUD BILLING MARKET SIZE, BY DEPLOYMENT TYPE,
2020–2025 (USD MILLION) 81
8.3.1 PUBLIC CLOUD 81
TABLE 22 PUBLIC CLOUD: CLOUD BILLING MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 81
TABLE 23 PUBLIC CLOUD: CLOUD BILLING MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 82
8.3.2 PRIVATE CLOUD 82
TABLE 24 PRIVATE CLOUD: CLOUD BILLING MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 82
TABLE 25 PRIVATE CLOUD: CLOUD BILLING MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 83
9 CLOUD BILLING MARKET, BY SERVICE MODEL 84
9.1 INTRODUCTION 85
9.2 SERVICE MODEL: CLOUD BILLING MARKET DRIVERS 85
9.3 SERVICE MODEL: COVID-19 IMPACT 85
FIGURE 26 SOFTWARE AS A SERVICE SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 85
TABLE 26 CLOUD BILLING MARKET SIZE, BY SERVICE MODEL,
2016–2019 (USD MILLION) 86
TABLE 27 CLOUD BILLING MARKET SIZE, BY SERVICE MODEL,
2020–2025 (USD MILLION) 86
9.4 INFRASTRUCTURE AS A SERVICE 86
TABLE 28 INFRASTRUCTURE AS A SERVICE: CLOUD BILLING MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) 86
TABLE 29 INFRASTRUCTURE AS A SERVICE: CLOUD BILLING MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 87
9.5 PLATFORM AS A SERVICE 87
TABLE 30 PLATFORM AS A SERVICE: CLOUD BILLING MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 87
TABLE 31 PLATFORM AS A SERVICE: CLOUD BILLING MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 88
9.6 SOFTWARE AS A SERVICE 88
TABLE 32 SOFTWARE AS A SERVICE: CLOUD BILLING MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 88
TABLE 33 SOFTWARE AS A SERVICE: CLOUD BILLING MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 89

10 CLOUD BILLING MARKET, BY ORGANIZATION SIZE 90
10.1 INTRODUCTION 91
10.2 ORGANIZATION SIZE: CLOUD BILLING MARKET DRIVERS 91
10.3 ORGANIZATION SIZE: COVID-19 IMPACT 91
FIGURE 27 LARGE ORGANIZATIONS SEGMENT TO HOLD A LARGER MARKET SHARE DURING THE FORECAST PERIOD 91
TABLE 34 CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE,
2016–2019 (USD MILLION) 92
TABLE 35 CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE,
2020–2025 (USD MILLION) 92
10.4 LARGE ENTERPRISES 92
TABLE 36 LARGE ENTERPRISES: CLOUD BILLING MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 92
TABLE 37 LARGE ENTERPRISES: CLOUD BILLING MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 93
10.5 SMALL AND MEDIUM ENTERPRISES 93
TABLE 38 SMALL AND MEDIUM ENTERPRISES: CLOUD BILLING MARKET SIZE,
BY REGION, 2016–2019 (USD MILLION) 93
TABLE 39 SMALL AND MEDIUM ENTERPRISES: CLOUD BILLING MARKET SIZE,
BY REGION, 2020–2025 (USD MILLION) 94

11 CLOUD BILLING MARKET, BY VERTICAL 95
11.1 INTRODUCTION 96
11.2 VERTICAL: CLOUD BILLING MARKET DRIVERS 96
11.3 VERTICAL: COVID-19 IMPACT 96
FIGURE 28 CONSUMER GOODS & RETAIL VERTICAL TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 96
TABLE 40 CLOUD BILLING MARKET SIZE, BY VERTICAL, 2016–2019 (USD MILLION) 97
TABLE 41 CLOUD BILLING MARKET SIZE, BY VERTICAL, 2020–2025 (USD MILLION) 97
11.4 BANKING, FINANCIAL SERVICES, AND INSURANCE 97
TABLE 42 BANKING, FINANCIAL SERVICES, AND INSURANCE: CLOUD BILLING MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) 98
TABLE 43 BANKING, FINANCIAL SERVICES, AND INSURANCE: CLOUD BILLING MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 98
11.5 INFORMATION TECHNOLOGY 98
TABLE 44 INFORMATION TECHNOLOGY: CLOUD BILLING MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) 99
TABLE 45 INFORMATION TECHNOLOGY: CLOUD BILLING MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 99
11.6 TELECOMMUNICATIONS 99
TABLE 46 TELECOMMUNICATIONS: CLOUD BILLING MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 100
TABLE 47 TELECOMMUNICATIONS: CLOUD BILLING MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 100
11.7 CONSUMER GOODS & RETAIL 100
TABLE 48 CONSUMER GOODS & RETAIL: CLOUD BILLING MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) 101
TABLE 49 CONSUMER GOODS AND RETAIL: CLOUD BILLING MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 101
11.8 MEDIA & ENTERTAINMENT 101
TABLE 50 MEDIA & ENTERTAINMENT: CLOUD BILLING MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) 102
TABLE 51 MEDIA & ENTERTAINMENT: CLOUD BILLING MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 102
11.9 EDUCATION 102
TABLE 52 EDUCATION: CLOUD BILLING MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 103
TABLE 53 EDUCATION: CLOUD BILLING MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 103
11.10 HEALTHCARE 103
TABLE 54 HEALTHCARE: CLOUD BILLING MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 104
TABLE 55 HEALTHCARE: CLOUD BILLING MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 104
11.11 OTHER VERTICALS 104
TABLE 56 OTHER VERTICALS: CLOUD BILLING MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 105
TABLE 57 OTHER VERTICALS: CLOUD BILLING MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 105

12 CLOUD BILLING MARKET, BY REGION 106
12.1 INTRODUCTION 107
FIGURE 29 NORTH AMERICA TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD 107
TABLE 58 CLOUD BILLING MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) 107
TABLE 59 CLOUD BILLING MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 108
12.2 NORTH AMERICA 108
12.2.1 NORTH AMERICA: COVID-19 IMPACT 108
12.2.2 NORTH AMERICA: CLOUD BILLING MARKET DRIVERS 109
12.2.3 NORTH AMERICA: REGULATORY LANDSCAPE 109
FIGURE 30 NORTH AMERICA: MARKET SNAPSHOT 110
TABLE 60 NORTH AMERICA: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2016–2019 (USD MILLION) 110
TABLE 61 NORTH AMERICA: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2020–2025 (USD MILLION) 111
TABLE 62 NORTH AMERICA: CLOUD BILLING MARKET SIZE, BY BILLING TYPE,
2016–2019 (USD MILLION) 111
TABLE 63 NORTH AMERICA: CLOUD BILLING MARKET SIZE, BY BILLING TYPE,
2020–2025 (USD MILLION) 111
TABLE 64 NORTH AMERICA: CLOUD BILLING MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2019 (USD MILLION) 112
TABLE 65 NORTH AMERICA: CLOUD BILLING MARKET SIZE, BY DEPLOYMENT TYPE, 2020–2025 (USD MILLION) 112
TABLE 66 NORTH AMERICA: CLOUD BILLING MARKET SIZE, BY SERVICE MODEL, 2016–2019 (USD MILLION) 112
TABLE 67 NORTH AMERICA: CLOUD BILLING MARKET SIZE, BY SERVICE MODEL, 2020–2025 (USD MILLION) 112
TABLE 68 NORTH AMERICA: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) 113
TABLE 69 NORTH AMERICA: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) 113
TABLE 70 NORTH AMERICA: CLOUD BILLING MARKET SIZE, BY VERTICAL,
2016–2019 (USD MILLION) 113
TABLE 71 NORTH AMERICA: CLOUD BILLING MARKET SIZE, BY VERTICAL,
2020–2020 (USD MILLION) 114
TABLE 72 NORTH AMERICA: CLOUD BILLING MARKET SIZE, BY COUNTRY,
2016–2019 (USD MILLION) 114
TABLE 73 NORTH AMERICA: CLOUD BILLING MARKET SIZE, BY COUNTRY,
2020–2025 (USD MILLION) 114
12.2.4 UNITED STATES 115
TABLE 74 UNITED STATES: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2016–2019 (USD MILLION) 115
TABLE 75 UNITED STATES: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2020–2025 (USD MILLION) 115
TABLE 76 UNITED STATES: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) 115
TABLE 77 UNITED STATES: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) 116
12.2.5 CANADA 116
TABLE 78 CANADA: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2016–2019 (USD MILLION) 116
TABLE 79 CANADA: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2020–2025 (USD MILLION) 116
TABLE 80 CANADA: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE,
2016–2019 (USD MILLION) 117
TABLE 81 CANADA: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE,
2020–2025 (USD MILLION) 117
12.3 EUROPE 117
12.3.1 EUROPE: COVID-19 IMPACT 117
12.3.2 EUROPE: CLOUD BILLING MARKET DRIVERS 118
12.3.3 EUROPE: REGULATORY LANDSCAPE 118
TABLE 82 EUROPE: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2016–2019 (USD MILLION) 118
TABLE 83 EUROPE: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2020–2025 (USD MILLION) 118
TABLE 84 EUROPE: CLOUD BILLING MARKET SIZE, BY BILLING TYPE,
2016–2019 (USD MILLION) 119
TABLE 85 EUROPE: CLOUD BILLING MARKET SIZE, BY BILLING TYPE,
2020–2025 (USD MILLION) 119
TABLE 86 EUROPE: CLOUD BILLING MARKET SIZE, BY DEPLOYMENT TYPE,
2016–2019 (USD MILLION) 119
TABLE 87 EUROPE: CLOUD BILLING MARKET SIZE, BY DEPLOYMENT TYPE,
2020–2025 (USD MILLION) 120
TABLE 88 EUROPE: CLOUD BILLING MARKET SIZE, BY SERVICE MODEL,
2016–2019 (USD MILLION) 120
TABLE 89 EUROPE: CLOUD BILLING MARKET SIZE, BY SERVICE MODEL,
2020–2025 (USD MILLION) 120
TABLE 90 EUROPE: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE,
2016–2019 (USD MILLION) 120
TABLE 91 EUROPE: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE,
2020–2025 (USD MILLION) 121
TABLE 92 EUROPE: CLOUD BILLING MARKET SIZE, BY VERTICAL,
2016–2019 (USD MILLION) 121
TABLE 93 EUROPE: CLOUD BILLING MARKET SIZE, BY VERTICAL,
2020–2025 (USD MILLION) 121
TABLE 94 EUROPE: CLOUD BILLING MARKET SIZE, BY COUNTRY,
2016–2019 (USD MILLION) 122
TABLE 95 EUROPE: CLOUD BILLING MARKET SIZE, BY COUNTRY,
2020–2025 (USD MILLION) 122
12.3.4 UNITED KINGDOM 122
TABLE 96 UNITED KINGDOM: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2016–2019 (USD MILLION) 122
TABLE 97 UNITED KINGDOM: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2020–2025 (USD MILLION) 123
TABLE 98 UNITED KINGDOM: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) 123
TABLE 99 UNITED KINGDOM: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) 123
12.3.5 REST OF EUROPE 123
TABLE 100 REST OF EUROPE: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2016–2019 (USD MILLION) 124
TABLE 101 REST OF EUROPE: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2020–2025 (USD MILLION) 124
TABLE 102 REST OF EUROPE: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) 124
TABLE 103 REST OF EUROPE: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) 124
12.4 ASIA PACIFIC 125
12.4.1 ASIA PACIFIC: COVID-19 IMPACT 125
12.4.2 ASIA PACIFIC: CLOUD BILLING MARKET DRIVERS 125
12.4.3 ASIA PACIFIC: REGULATORY LANDSCAPE 125
FIGURE 31 ASIA PACIFIC: MARKET SNAPSHOT 126
TABLE 104 ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2016–2019 (USD MILLION) 126
TABLE 105 ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2020–2025 (USD MILLION) 127
TABLE 106 ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY BILLING TYPE,
2016–2019 (USD MILLION) 127
TABLE 107 ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY BILLING TYPE,
2020–2025 (USD MILLION) 127
TABLE 108 ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY DEPLOYMENT TYPE,
2016–2019 (USD MILLION) 128
TABLE 109 ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY DEPLOYMENT TYPE,
2020–2025 (USD MILLION) 128
TABLE 110 ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY SERVICE MODEL,
2016–2019 (USD MILLION) 128
TABLE 111 ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY SERVICE MODEL,
2020–2025 (USD MILLION) 128
TABLE 112 ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) 129
TABLE 113 ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) 129
TABLE 114 ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY VERTICAL,
2016–2019 (USD MILLION) 129
TABLE 115 ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY VERTICAL,
2020–2025 (USD MILLION) 130
TABLE 116 ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY COUNTRY,
2016–2019 (USD MILLION) 130
TABLE 117 ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY COUNTRY,
2020–2025 (USD MILLION) 130
12.4.4 CHINA 131
TABLE 118 CHINA: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2016–2019 (USD MILLION) 131
TABLE 119 CHINA: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2020–2025 (USD MILLION) 131
TABLE 120 CHINA: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE,
2016–2019 (USD MILLION) 131
TABLE 121 CHINA: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE,
2020–2025 (USD MILLION) 132
12.4.5 REST OF ASIA PACIFIC 132
TABLE 122 REST OF ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY COMPONENT, 2016–2019 (USD MILLION) 132
TABLE 123 REST OF ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) 133
TABLE 124 REST OF ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) 133
TABLE 125 REST OF ASIA PACIFIC: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) 133
12.5 MIDDLE EAST & AFRICA 133
12.5.1 MIDDLE EAST & AFRICA: COVID-19 IMPACT 134
12.5.2 MIDDLE EAST & AFRICA: CLOUD BILLING MARKET DRIVERS 134
12.5.3 MIDDLE EAST & AFRICA: REGULATORY LANDSCAPE 134
TABLE 126 MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE, BY COMPONENT, 2016–2019 (USD MILLION) 135
TABLE 127 MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) 135
TABLE 128 MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE, BY BILLING TYPE, 2016–2019 (USD MILLION) 135
TABLE 129 MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE, BY BILLING TYPE, 2020–2025 (USD MILLION) 136
TABLE 130 MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2019 (USD MILLION) 136
TABLE 131 MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE, BY DEPLOYMENT TYPE, 2020–2025 (USD MILLION) 136
TABLE 132 MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE, BY SERVICE MODEL, 2016–2019 (USD MILLION) 136
TABLE 133 MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE, BY SERVICE MODEL, 2020–2025 (USD MILLION) 137
TABLE 134 MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) 137
TABLE 135 MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) 137
TABLE 136 MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE, BY VERTICAL,
2016–2019 (USD MILLION) 138
TABLE 137 MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE, BY VERTICAL,
2020–2025 (USD MILLION) 138
TABLE 138 MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE, BY COUNTRY,
2016–2019 (USD MILLION) 138
TABLE 139 MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE, BY COUNTRY,
2020–2025 (USD MILLION) 139
12.5.4 KINGDOM OF SAUDI ARABIA 139
TABLE 140 KINGDOM OF SAUDI ARABIA: CLOUD BILLING MARKET SIZE,
BY COMPONENT, 2016–2019 (USD MILLION) 139
TABLE 141 KINGDOM OF SAUDI ARABIA: CLOUD BILLING MARKET SIZE,
BY COMPONENT, 2020–2025 (USD MILLION) 139
TABLE 142 KINGDOM OF SAUDI ARABIA: CLOUD BILLING MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) 140
TABLE 143 KINGDOM OF SAUDI ARABIA: CLOUD BILLING MARKET SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) 140
12.5.5 REST OF MIDDLE EAST & AFRICA 140
TABLE 144 REST OF MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE,
BY COMPONENT, 2016–2019 (USD MILLION) 141
TABLE 145 REST OF MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE,
BY COMPONENT, 2020–2025 (USD MILLION) 141
TABLE 146 REST OF MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) 141
TABLE 147 REST OF MIDDLE EAST & AFRICA: CLOUD BILLING MARKET SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) 141
12.6 LATIN AMERICA 142
12.6.1 LATIN AMERICA: COVID-19 IMPACT 142
12.6.2 LATIN AMERICA: CLOUD BILLING MARKET DRIVERS 142
12.6.3 LATIN AMERICA: REGULATORY LANDSCAPE 142
TABLE 148 LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2016–2019 (USD MILLION) 143
TABLE 149 LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2020–2025 (USD MILLION) 143
TABLE 150 LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY BILLING TYPE,
2016–2019 (USD MILLION) 143
TABLE 151 LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY BILLING TYPE,
2020–2025 (USD MILLION) 143
TABLE 152 LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2019 (USD MILLION) 144
TABLE 153 LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY DEPLOYMENT TYPE, 2020–2025 (USD MILLION) 144
TABLE 154 LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY SERVICE MODEL,
2016–2019 (USD MILLION) 144
TABLE 155 LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY SERVICE MODEL,
2020–2025 (USD MILLION) 144
TABLE 156 LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) 145
TABLE 157 LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) 145
TABLE 158 LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY VERTICAL,
2016–2019 (USD MILLION) 145
TABLE 159 LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY VERTICAL,
2020–2025 (USD MILLION) 146
TABLE 160 LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY COUNTRY,
2016–2019 (USD MILLION) 146
TABLE 161 LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY COUNTRY,
2020–2025 (USD MILLION) 146
12.6.4 BRAZIL 147
TABLE 162 BRAZIL: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2016–2019 (USD MILLION) 147
TABLE 163 BRAZIL: CLOUD BILLING MARKET SIZE, BY COMPONENT,
2020–2025 (USD MILLION) 147
TABLE 164 BRAZIL: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE,
2016–2019 (USD MILLION) 147
TABLE 165 BRAZIL: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE,
2020–2025 (USD MILLION) 148
12.6.5 REST OF LATIN AMERICA 148
TABLE 166 REST OF LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY COMPONENT, 2016–2019 (USD MILLION) 148
TABLE 167 REST OF LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) 148
TABLE 168 REST OF LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) 149
TABLE 169 REST OF LATIN AMERICA: CLOUD BILLING MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) 149
13 COMPETITIVE LANDSCAPE 150
13.1 MARKET EVALUATION FRAMEWORK 150
FIGURE 32 MARKET EVALUATION FRAMEWORK 150
13.2 MARKET SHARE ANALYSIS 151
FIGURE 33 MARKET SHARE ANALYSIS OF COMPANIES IN CLOUD BILLING MARKET 151
13.3 MARKET RANKING 151
FIGURE 34 MARKET RANKING IN 2019 151
13.4 HISTORICAL REVENUE ANALYSIS OF LEADING PLAYERS 152
FIGURE 35 HISTORICAL FIVE-YEAR REVENUE ANALYSIS OF LEADING PLAYERS IN CLOUD BILLING MARKET, 2015-2019 152
13.5 KEY MARKET DEVELOPMENTS 153
FIGURE 36 KEY DEVELOPMENTS IN THE CLOUD BILLING MARKET FOR 2018–2020 153
13.5.1 NEW PRODUCT LAUNCHES 154
TABLE 170 NEW PRODUCT LAUNCHES 154
13.5.2 PRODUCT ENHANCEMENTS 155
TABLE 171 PRODUCT ENHANCEMENTS 155
13.5.3 BUSINESS EXPANSIONS 156
TABLE 172 BUSINESS EXPANSIONS 156
13.5.4 PARTNERSHIPS AND AGREEMENTS 156
TABLE 173 PARTNERSHIPS AND AGREEMENTS 156
13.6 COMPANY EVALUATION MATRIX 157
13.6.1 STAR 157
13.6.2 EMERGING LEADERS 157
13.6.3 PERVASIVE 157
13.6.4 PARTICIPANTS 158
FIGURE 37 GLOBAL CLOUD BILLING MARKET, COMPANY EVALUATION MATRIX 158
13.7 STARTUP/SME EVALUATION MATRIX, 2020 159
13.7.1 PROGRESSIVE COMPANIES 159
13.7.2 RESPONSIVE COMPANIES 159
13.7.3 DYNAMIC COMPANIES 159
13.7.4 STARTING BLOCKS 159
FIGURE 38 GLOBAL CLOUD BILLING MARKET, STARTUP/SME EVALUATION MATRIX, 2020 160

14 COMPANY PROFILES 161
(Business Overview, Products Offered, Recent Developments, MnM View, Key strengths, Strategic choices made, Weaknesses and competitive threats)*
14.1 INTRODUCTION 161
14.2 ORACLE 161
FIGURE 39 ORACLE: COMPANY SNAPSHOT 162
14.3 SALESFORCE 165
FIGURE 40 SALESFORCE: COMPANY SNAPSHOT 165
14.4 SAP 168
FIGURE 41 SAP: COMPANY SNAPSHOT 168
14.5 ZUORA 171
FIGURE 42 ZUORA: COMPANY SNAPSHOT 171
14.6 ARIA SYSTEMS 174
14.7 BILLINGPLATFORM 176
14.8 RECURLY 178
14.9 JAMCRACKER 179
14.10 CERILLION 180
14.11 CGI 180
14.12 CONNECTWISE 181
14.13 ZOHO 181