Table of Content

Chapter 1:INTRODUCTION

1.1.REPORT DESCRIPTION
1.2.KEY BENEFITS FOR STAKEHOLDERS
1.3.KEY MARKET SEGMENTS
1.4.RESEARCH METHODOLOGY

1.4.1.Secondary research
1.4.2.Primary research
1.4.3.Analyst tools & models

Chapter 2:EXECUTIVE SUMMARY

2.1.KEY FINDINGS

2.1.1.Top impacting factors
2.1.2.Top investment pockets

2.2.CXO PERSPECTIVE

Chapter 3:MARKET OVERVIEW

3.1.MARKET DEFINITION AND SCOPE
3.2.PORTER’S FIVE FORCES ANALYSIS
3.3.VALUE CHAIN ANALYSIS
3.4.MARKET DYNAMICS

3.4.1.Drivers

3.4.1.1.Increase in adoption of cloud-based Software as a Service (SaaS)
3.4.1.2.Major shift towards virtual businesses due to COVID-19 pandemic
3.4.1.3.Growing popularity of team collaboration software to reduce administration and maintenance cost

3.4.2.Restraints

3.4.2.1.Lack of IT infrastructure in developing regions

3.4.3.Opportunity

3.4.3.1.Integration of advanced technologies in team collaboration software

3.5.IMPACT ANALYSIS: COVID-19 ON TEAM COLLABORATION SOFTWARE MARKET

3.5.1.Impact on market size
3.5.2.Consumer trends, preferences, and budget impact
3.5.3.Regulatory framework
3.5.4.Economic impact
3.5.5.Key player strategies to tackle negative impact
3.5.6.Opportunity window (due to COVID outbreak)

Chapter 4:GLOBAL TEAM COLLABORATION SOFTWARE MARKET, BY COMPONENT

4.1.OVERVIEW
4.2.SOFTWARE

4.2.1.Key market trends, growth factors, and opportunities
4.2.2.Market size and forecast, by region
4.2.3.Market analysis, by region

4.3.SERVICE

4.3.1.Key market trends, growth factors, and opportunities
4.3.2.Market size and forecast, by region
4.3.3.Market analysis, by region

Chapter 5:GLOBAL TEAM COLLABORATION SOFTWARE MARKET, BY DEPLOYMENT

5.1.OVERVIEW
5.2.ON-PREMISE

5.2.1.Key market trends, growth factors, and opportunities
5.2.2.Market size and forecast, by region
5.2.3.Market analysis, by region

5.3.CLOUD

5.3.1.Key market trends, growth factors, and opportunities
5.3.2.Market size and forecast, by region
5.3.3.Market analysis, by region

Chapter 6:TEAM COLLABORATION SOFTWARE MARKET, BY SOFTWARE TYPE

6.1.OVERVIEW
6.2.CONFERENCING

6.2.1.Key market trends, growth factors, and opportunities
6.2.2.Market size and forecast, by region
6.2.3.Market analysis, by region

6.3.COMMUNICATION AND CO-ORDINATION

6.3.1.Key market trends, growth factors, and opportunities
6.3.2.Market size and forecast, by region
6.3.3.Market analysis, by region

Chapter 7:GLOBAL TEAM COLLABORATION SOFTWARE MARKET, BY INDUSTRY VERTICAL

7.1.OVERVIEW
7.2.BFSI

7.2.1.Key market trends, growth factors, and opportunities
7.2.2.Market size and forecast, by region
7.2.3.Market analysis, by region

7.3.MANUFACTURING

7.3.1.Key market trends, growth factors, and opportunities
7.3.2.Market size and forecast, by region
7.3.3.Market analysis, by region

7.4.HEALTHCARE

7.4.1.Key market trends, growth factors, and opportunities
7.4.2.Market size and forecast, by region
7.4.3.Market analysis, by region

7.5.IT & TELECOMMUNICATIONS

7.5.1.Key market trends, growth factors, and opportunities
7.5.2.Market size and forecast, by region
7.5.3.Market analysis, by region

7.6.RETAIL & E-COMMERCE

7.6.1.Key market trends, growth factors, and opportunities
7.6.2.Market size and forecast, by region
7.6.3.Market analysis, by region

7.7.GOVERNMENT & DEFENSE

7.7.1.Key market trends, growth factors, and opportunities
7.7.2.Market size and forecast, by region
7.7.3.Market analysis, by region

7.8.MEDIA & ENTERTAINMENT

7.8.1.Key market trends, growth factors, and opportunities
7.8.2.Market size and forecast, by region
7.8.3.Market analysis, by region

7.9.EDUCATION

7.9.1.Key market trends, growth factors, and opportunities
7.9.2.Market size and forecast, by region
7.9.3.Market analysis, by region

7.10.OTHERS

7.10.1.Key market trends, growth factors, and opportunities
7.10.2.Market size and forecast, by region
7.10.3.Market analysis, by region

Chapter 8:TEAM COLLABORATION SOFTWARE MARKET, BY REGION

8.1.OVERVIEW
8.2.NORTH AMERICA

8.2.1.Key market trends, growth factors and opportunities
8.2.2.Market size and forecast, by component
8.2.3.Market size and forecast, by deployment
8.2.4.Market size and forecast, by software type
8.2.5.Market size and forecast, by industry vertical
8.2.6.Market analysis, by country

8.2.6.1.U.S.

8.2.6.1.1.Market size and forecast, by component
8.2.6.1.2.Market size and forecast, by deployment
8.2.6.1.3.Market size and forecast, by software type
8.2.6.1.4.Market size and forecast, by industry vertical

8.2.6.2.Canada

8.2.6.2.1.Market size and forecast, by component
8.2.6.2.2.Market size and forecast, by deployment
8.2.6.2.3.Market size and forecast, by software type
8.2.6.2.4.Market size and forecast, by industry vertical

8.3.EUROPE

8.3.1.Key market trends, growth factors and opportunities
8.3.2.Market size and forecast, by component
8.3.3.Market size and forecast, by deployment
8.3.4.Market size and forecast, by software type
8.3.5.Market size and forecast, by industry vertical
8.3.6.Market analysis, by country

8.3.6.1.UK

8.3.6.1.1.Market size and forecast, by component
8.3.6.1.2.Market size and forecast, by deployment
8.3.6.1.3.Market size and forecast, by software type
8.3.6.1.4.Market size and forecast, by industry vertical

8.3.6.2.Germany

8.3.6.2.1.Market size and forecast, by component
8.3.6.2.2.Market size and forecast, by deployment
8.3.6.2.3.Market size and forecast, by software type
8.3.6.2.4.Market size and forecast, by industry vertical

8.3.6.3.France

8.3.6.3.1.Market size and forecast, by component
8.3.6.3.2.Market size and forecast, by deployment
8.3.6.3.3.Market size and forecast, by software type
8.3.6.3.4.Market size and forecast, by industry vertical

8.3.6.4.Italy

8.3.6.4.1.Market size and forecast, by component
8.3.6.4.2.Market size and forecast, by deployment
8.3.6.4.3.Market size and forecast, by software type
8.3.6.4.4.Market size and forecast, by industry vertical

8.3.6.5.Spain

8.3.6.5.1.Market size and forecast, by component
8.3.6.5.2.Market size and forecast, by deployment
8.3.6.5.3.Market size and forecast, by software type
8.3.6.5.4.Market size and forecast, by industry vertical

8.3.6.6.Russia

8.3.6.6.1.Market size and forecast, by component
8.3.6.6.2.Market size and forecast, by deployment
8.3.6.6.3.Market size and forecast, by software type
8.3.6.6.4.Market size and forecast, by industry vertical

8.3.6.7.Rest of Europe

8.3.6.7.1.Market size and forecast, by component
8.3.6.7.2.Market size and forecast, by deployment
8.3.6.7.3.Market size and forecast, by software type
8.3.6.7.4.Market size and forecast, by industry vertical

8.4.ASIA-PACIFIC

8.4.1.Key market trends, growth factors and opportunities
8.4.2.Market size and forecast, by component
8.4.3.Market size and forecast, by deployment
8.4.4.Market size and forecast, by software type
8.4.5.Market size and forecast, by industry vertical
8.4.6.Market analysis, by country

8.4.6.1.China

8.4.6.1.1.Market size and forecast, by component
8.4.6.1.2.Market size and forecast, by deployment
8.4.6.1.3.Market size and forecast, by software type
8.4.6.1.4.Market size and forecast, by industry vertical

8.4.6.2.India

8.4.6.2.1.Market size and forecast, by component
8.4.6.2.2.Market size and forecast, by deployment
8.4.6.2.3.Market size and forecast, by software type
8.4.6.2.4.Market size and forecast, by industry vertical

8.4.6.3.Japan

8.4.6.3.1.Market size and forecast, by component
8.4.6.3.2.Market size and forecast, by deployment
8.4.6.3.3.Market size and forecast, by software type
8.4.6.3.4.Market size and forecast, by industry vertical

8.4.6.4.Australia

8.4.6.4.1.Market size and forecast, by component
8.4.6.4.2.Market size and forecast, by deployment
8.4.6.4.3.Market size and forecast, by software type
8.4.6.4.4.Market size and forecast, by industry vertical

8.4.6.5.Singapore

8.4.6.5.1.Market size and forecast, by component
8.4.6.5.2.Market size and forecast, by deployment
8.4.6.5.3.Market size and forecast, by software type
8.4.6.5.4.Market size and forecast, by industry vertical

8.4.6.6.South Korea

8.4.6.6.1.Market size and forecast, by component
8.4.6.6.2.Market size and forecast, by deployment
8.4.6.6.3.Market size and forecast, by software type
8.4.6.6.4.Market size and forecast, by industry vertical

8.4.6.7.Rest of Asia-Pacific

8.4.6.7.1.Market size and forecast, by component
8.4.6.7.2.Market size and forecast, by deployment
8.4.6.7.3.Market size and forecast, by software type
8.4.6.7.4.Market size and forecast, by industry vertical

8.5.LAMEA

8.5.1.Key market trends, growth factors and opportunities
8.5.2.Market size and forecast, by component
8.5.3.Market size and forecast, by deployment
8.5.4.Market size and forecast, by software type
8.5.5.Market size and forecast, by industry vertical
8.5.6.Market analysis, by country

8.5.6.1.Latin America

8.5.6.1.1.Market size and forecast, by component
8.5.6.1.2.Market size and forecast, by deployment
8.5.6.1.3.Market size and forecast, by software type
8.5.6.1.4.Market size and forecast, by industry vertical

8.5.6.2.Middle East

8.5.6.2.1.Market size and forecast, by component
8.5.6.2.2.Market size and forecast, by deployment
8.5.6.2.3.Market size and forecast, by software type
8.5.6.2.4.Market size and forecast, by industry vertical

8.5.6.3.Africa

8.5.6.3.1.Market size and forecast, by component
8.5.6.3.2.Market size and forecast, by deployment
8.5.6.3.3.Market size and forecast, by software type
8.5.6.3.4.Market size and forecast, by industry vertical

Chapter 9:COMPETITIVE LANDSCAPE

9.1.KEY PLAYER POSITIONING ANALYSIS, 2019
9.2.TOP WINNING STRATEGIES
9.3.COMPETITIVE DASHBOARD
9.4.KEY DEVELOPMENTS

9.4.1.New product launches
9.4.2.Product development
9.4.3.Collaboration
9.4.4.Acquisition
9.4.5.Partnership
9.4.6.Business Expansion

Chapter 10:COMPANY PROFILE

10.1.AVAYA INC.

10.1.1.Company overview
10.1.2.Key executives
10.1.3.Company snapshot
10.1.4.Operating business segments
10.1.5.Product portfolio
10.1.6.R&D expenditure
10.1.7.Business performance
10.1.8.Key strategic moves and developments

10.2.AT&T INC.

10.2.1.Company overview
10.2.2.Key executives
10.2.3.Company snapshot
10.2.4.Operating business segments
10.2.5.Product portfolio
10.2.6.R&D expenditure
10.2.7.Business performance
10.2.8.Key strategic moves and developments

10.3.CISCO SYSTEMS, INC.

10.3.1.Company overview
10.3.2.Key executives
10.3.3.Company snapshot
10.3.4.Operating business segments
10.3.5.Product portfolio
10.3.6.R&D Expenditure
10.3.7.Business performance
10.3.8.Key strategic moves and developments

10.4.CITRIX SYSTEMS, INC.

10.4.1.Company overview
10.4.2.Company snapshot
10.4.3.Product portfolio
10.4.4.R&D expenditure
10.4.5.Business performance
10.4.6.Key strategic moves and developments

10.5.GOOGLE LLC

10.5.1.Company overview
10.5.2.Key executives
10.5.3.Company snapshot
10.5.4.Operating business segments
10.5.5.Product portfolio
10.5.6.R&D expenditure
10.5.7.Business performance
10.5.8.Key strategic moves and developments

10.6.INTERNATIONAL BUSINESS MACHINES CORPORATION

10.6.1.Company overview
10.6.2.Key executives
10.6.3.Company snapshot
10.6.4.Operating business segments
10.6.5.Product portfolio
10.6.6.R&D expenditure
10.6.7.Business performance
10.6.8.Key strategic moves and developments

10.7.MICROSOFT CORPORATION

10.7.1.Company overview
10.7.2.Key executives
10.7.3.Company snapshot
10.7.4.Operating business segments
10.7.5.Product portfolio
10.7.6.R&D expenditure
10.7.7.Business performance
10.7.8.Key strategic moves and developments

10.8.ORACLE CORPORATION

10.8.1.Company overview
10.8.2.Key executives
10.8.3.Company snapshot
10.8.4.Operating business segments
10.8.5.Product portfolio
10.8.6.R&D expenditure
10.8.7.Business performance
10.8.8.Key strategic moves and developments

10.9.SLACK TECHNOLOGIES, INC.

10.9.1.Company overview
10.9.2.Key executives
10.9.3.Company snapshot
10.9.4.Product portfolio
10.9.5.R&D expenditure
10.9.6.Business performance
10.9.7.Key strategic moves and developments

10.10.SMART TECHNOLOGIES ULC

10.10.1.Company overview
10.10.2.Key executives
10.10.3.Company snapshot
10.10.4.Product portfolio
10.10.5.Key strategic moves and developments



List of Figures



FIGURE 01.KEY MARKET SEGMENTS
FIGURE 02.TEAM COLLABORATION SOFTWARE MARKET, 2019–2027
FIGURE 03.TEAM COLLABORATION SOFTWARE MARKET, BY REGION, 2019–2027
FIGURE 04.TOP IMPACTING FACTORS
FIGURE 05.TOP INVESTMENT POCKETS
FIGURE 06.LOW-TO-HIGH BARGAINING POWER OF SUPPLIERS
FIGURE 07.LOW-TO-HIGH BARGAINING POWER OF BUYERS
FIGURE 08.LOW-TO-MODERATE THREAT OF SUBSTITUTES
FIGURE 09.MODERATE-TO-HIGH THREAT OF NEW ENTRANTS
FIGURE 10.LOW-TO-HIGH COMPETITIVE RIVALRY
FIGURE 11.VALUE CHAIN ANALYSIS
FIGURE 12.MARKET DYNAMICS: GLOBAL TEAM COLLABORATION SOFTWARE MARKET
FIGURE 13.GLOBAL TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT, 2019–2027 ($MILLION)
FIGURE 14.COMPARATIVE SHARE ANALYSIS OF TEAM COLLABORATION SOFTWARE MARKET FOR SOFTWARE, BY REGION, 2019 & 2027 (%)
FIGURE 15.COMPARATIVE SHARE ANALYSIS OF TEAM COLLABORATION SOFTWARE MARKET FOR SERVICE, BY REGION, 2019 & 2027 (%)
FIGURE 16.GLOBAL TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
FIGURE 17.COMPARATIVE SHARE ANALYSIS OF TEAM COLLABORATION SOFTWARE MARKET FOR ON PREMISE, BY REGION, 2019 & 2027 (%)
FIGURE 18.COMPARATIVE SHARE ANALYSIS OF TEAM COLLABORATION SOFTWARE MARKET FOR CLOUD, BY REGION, 2019 & 2027 (%)
FIGURE 19.GLOBAL TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
FIGURE 20.COMPARATIVE SHARE ANALYSIS OF TEAM COLLABORATION SOFTWARE MARKET FOR CONFERENCING, BY REGION, 2019 & 2027 (%)
FIGURE 21.COMPARATIVE SHARE ANALYSIS OF TEAM COLLABORATION SOFTWARE MARKET FOR COMMUNICATION AND CO-ORDINATION, BY REGION, 2019 & 2027 (%)
FIGURE 22.GLOBAL TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
FIGURE 23.COMPARATIVE SHARE ANALYSIS OF TEAM COLLABORATION SOFTWARE MARKET FOR BFSI, BY REGION, 2019 & 2027 (%)
FIGURE 24.COMPARATIVE SHARE ANALYSIS OF TEAM COLLABORATION SOFTWARE MARKET FOR MANUFACTURING, BY REGION, 2019 & 2027 (%)
FIGURE 25.COMPARATIVE SHARE ANALYSIS OF TEAM COLLABORATION SOFTWARE MARKET FOR HEALTHCARE, BY REGION, 2019 & 2027 (%)
FIGURE 26.COMPARATIVE SHARE ANALYSIS OF TEAM COLLABORATION SOFTWARE MARKET FOR IT & TELECOMMUNICATIONS, BY REGION, 2019 & 2027 (%)
FIGURE 27.COMPARATIVE SHARE ANALYSIS OF TEAM COLLABORATION SOFTWARE MARKET FOR RETAIL & E-COMMERCE, BY REGION, 2019 & 2027 (%)
FIGURE 28.COMPARATIVE SHARE ANALYSIS OF TEAM COLLABORATION SOFTWARE MARKET FOR GOVERNMENT & DEFENSE, BY REGION, 2019 & 2027 (%)
FIGURE 29.COMPARATIVE SHARE ANALYSIS OF TEAM COLLABORATION SOFTWARE MARKET FOR MEDIA & ENTERTAINMENT, BY REGION, 2019 & 2027 (%)
FIGURE 30.COMPARATIVE SHARE ANALYSIS OF TEAM COLLABORATION SOFTWARE MARKET FOR EDUCATION, BY REGION, 2019 & 2027 (%)
FIGURE 31.COMPARATIVE SHARE ANALYSIS OF TEAM COLLABORATION SOFTWARE MARKET FOR OTHERS, BY REGION, 2019 & 2027 (%)
FIGURE 32.U.S. TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 33.CANADA TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 34.UK TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 35.GERMANY TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 36.FRANCE TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 37.ITALY TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 38.SPAIN TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 39.RUSSIA TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 40.REST OF EUROPE TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 41.CHINA TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 42.INDIA TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 43.JAPAN TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 44.AUSTRALIA TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 45.SINGAPORE TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 46.SOUTH KOREA TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 47.REST OF ASIA-PACIFIC TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 48.LATIN AMERICA TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 49.MIDDLE EAST TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 50.AFRICA TEAM COLLABORATION SOFTWARE MARKET REVENUE, 2019–2027 ($MILLION)
FIGURE 51.KEY PLAYER POSITIONING ANLYSIS: GLOBAL TEAM COLLABORATION SOFTWARE MARKET
FIGURE 52.TOP WINNING STRATEGIES, BY YEAR, 2017–2020
FIGURE 53.TOP WINNING STRATEGIES, BY DEVELOPMENT, 2017–2020
FIGURE 54.TOP WINNING STRATEGIES, BY COMPANY, 2017–2020
FIGURE 55.COMPETITIVE DASHBOARD
FIGURE 56.COMPETITIVE DASHBOARD
FIGURE 57.COMPETITIVE HEATMAP OF KEY PLAYERS
FIGURE 58.R&D EXPENDITURE, 2017–2019 ($MILLION)
FIGURE 59.AVAYA INC.: REVENUE, 2017–2019 ($MILLION)
FIGURE 60.AVAYA INC.: REVENUE SHARE, BY SEGMENT, 2019 (%)
FIGURE 61.AVAYA INC.: REVENUE SHARE BY REGION, 2019 (%)
FIGURE 62.R&D EXPENDITURE, 2017–2019 ($MILLION)
FIGURE 63.AT&T INC.: REVENUE, 2017–2019 ($MILLION)
FIGURE 64.AT&T INC.: REVENUE SHARE BY SEGMENT, 2019 (%)
FIGURE 65.AT&T INC.: REVENUE SHARE BY REGION, 2019 (%)
FIGURE 66.R&D EXPENDITURE, 2016–2018 ($MILLION)
FIGURE 67.CITRIX SYSTEMS, INC.: REVENUE, 2016–2018 ($MILLION)
FIGURE 68.CITRIX SYSTEMS, INC.: REVENUE SHARE BY REGION, 2018 (%)
FIGURE 69.R&D EXPENDITURE, 2017–2019 ($MILLION)
FIGURE 70.ALPHABET INC.: REVENUE, 2017–2019 ($MILLION)
FIGURE 71.ALPHABET INC.: REVENUE SHARE BY SEGMENT, 2019 (%)
FIGURE 72.ALPHABET INC.: REVENUE SHARE BY REGION, 2019 (%)
FIGURE 73.R&D EXPENDITURE, 2017–2019 ($MILLION)
FIGURE 74.INTERNATIONAL BUSINESS MACHINES CORPORATION: REVENUE, 2017–2019 ($MILLION)
FIGURE 75.INTERNATIONAL BUSINESS MACHINES CORPORATION: REVENUE SHARE BY SEGMENT, 2019 (%)
FIGURE 76.INTERNATIONAL BUSINESS MACHINES CORPORATION: REVENUE SHARE BY REGION, 2019 (%)
FIGURE 77.R&D EXPENDITURE, 2017–2019 ($MILLION)
FIGURE 78.MICROSOFT CORPORATION : REVENUE, 2017–2019 ($MILLION)
FIGURE 79.MICROSOFT CORPORATION: REVENUE SHARE BY SEGMENT, 2019 (%)
FIGURE 80.MICROSOFT CORPORATION: REVENUE SHARE BY REGION, 2019 (%)
FIGURE 81.R&D EXPENDITURE, 2017–2019 ($MILLION)
FIGURE 82.ORACLE CORPORATION: REVENUE, 2017–2019 ($MILLION)
FIGURE 83.ORACLE CORPORATION: REVENUE SHARE BY SEGMENT, 2019 (%)
FIGURE 84.ORACLE CORPORATION: REVENUE SHARE BY REGION, 2019 (%)
FIGURE 85.R&D EXPENDITURE, 2017–2019 ($MILLION)
FIGURE 86.SLACK TECHNOLOGIES, INC.: REVENUE, 2017–2019 ($MILLION)
FIGURE 87.SLACK TECHNOLOGIES, INC.: REVENUE SHARE BY REGION, 2019 (%)


List of Tables



TABLE 01.GLOBAL TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT, 2019–2027 ($MILLION)
TABLE 02.TEAM COLLABORATION SOFTWARE MARKET REVENUE FOR SOFTWARE, BY REGION, 2019–2027 ($MILLION)
TABLE 03.TEAM COLLABORATION SOFTWARE MARKET REVENUE FOR SERVICE, BY REGION, 2019–2027 ($MILLION)
TABLE 04.GLOBAL TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 05.TEAM COLLABORATION SOFTWARE MARKET REVENUE FOR ON PREMISE, BY REGION, 2019–2027 ($MILLION)
TABLE 06.TEAM COLLABORATION SOFTWARE MARKET REVENUE FOR CLOUD, BY REGION, 2019–2027 ($MILLION)
TABLE 07.GLOBAL TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 08.TEAM COLLABORATION SOFTWARE MARKET REVENUE FOR CONFERENCING, BY REGION, 2019–2027 ($MILLION)
TABLE 09.TEAM COLLABORATION SOFTWARE MARKET REVENUE FOR COMMUNICATION AND CO-ORDINATION, BY REGION, 2019–2027 ($MILLION)
TABLE 10.GLOBAL TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 11.TEAM COLLABORATION SOFTWARE MARKET REVENUE FOR BFSI, BY REGION, 2019–2027 ($MILLION)
TABLE 12.TEAM COLLABORATION SOFTWARE MARKET REVENUE FOR MANUFACTURING, BY REGION, 2019–2027 ($MILLION)
TABLE 13.TEAM COLLABORATION SOFTWARE MARKET REVENUE FOR HEALTHCARE, BY REGION, 2019–2027 ($MILLION)
TABLE 14.TEAM COLLABORATION SOFTWARE MARKET REVENUE FOR IT & TELECOMMUNICATIONS, BY REGION, 2019–2027 ($MILLION)
TABLE 15.TEAM COLLABORATION SOFTWARE MARKET REVENUE FOR RETAIL & E-COMMERCE, BY REGION, 2019–2027 ($MILLION)
TABLE 16.TEAM COLLABORATION SOFTWARE MARKET REVENUE FOR GOVERNMENT & DEFENSE, BY REGION, 2019–2027 ($MILLION)
TABLE 17.TEAM COLLABORATION SOFTWARE MARKET REVENUE FOR MEDIA & ENTERTAINMENT, BY REGION, 2019–2027 ($MILLION)
TABLE 18.TEAM COLLABORATION SOFTWARE MARKET REVENUE FOR EDUCATION, BY REGION, 2019–2027 ($MILLION)
TABLE 19.TEAM COLLABORATION SOFTWARE MARKET REVENUE FOR OTHERS, BY REGION, 2019–2027 ($MILLION)
TABLE 20.TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY REGION, 2019–2027 ($MILLION)
TABLE 21.NORTH AMERICA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 22.NORTH AMERICA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 23.NORTH AMERICA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE 2019–2027 ($MILLION)
TABLE 24.NORTH AMERICA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 25.NORTH AMERICA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COUNTRY, 2019–2027 ($MILLION)
TABLE 26.U.S. TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 27.U.S. TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 28.U.S. TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 29.U.S. TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 30.CANADA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 31.CANADA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 32.CANADA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 33.CANADA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 34.EUROPE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 35.EUROPE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 36.EUROPE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE 2019–2027 ($MILLION)
TABLE 37.EUROPE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 38.EUROPE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COUNTRY, 2019–2027 ($MILLION)
TABLE 39.UK TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 40.UK TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 41.UK TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 42.UK TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 43.GERMANY TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 44.GERMANY TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 45.GERMANY TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 46.GERMANY TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 47.FRANCE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 48.FRANCE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 49.FRANCE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 50.FRANCE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 51.ITALY TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 52.ITALY TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 53.ITALY TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 54.ITALY TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 55.SPAIN TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 56.SPAIN TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 57.SPAIN TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 58.SPAIN TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 59.RUSSIA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 60.RUSSIA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 61.RUSSIA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 62.RUSSIA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 63.REST OF EUROPE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 64.REST OF EUROPE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 65.REST OF EUROPE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 66.REST OF EUROPE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 67.ASIA-PACIFIC TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 68.ASIA-PACIFIC TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 69.ASIA-PACIFIC TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE 2019–2027 ($MILLION)
TABLE 70.ASIA-PACIFIC TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 71.ASIA-PACIFIC TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COUNTRY, 2019–2027 ($MILLION)
TABLE 72.CHINA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 73.CHINA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 74.CHINA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 75.CHINA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 76.INDIA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 77.INDIA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 78.INDIA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 79.INDIA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 80.JAPAN TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 81.JAPAN TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 82.JAPAN TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 83.JAPAN TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 84.AUSTRALIA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 85.AUSTRALIA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 86.AUSTRALIA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 87.AUSTRALIA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 88.SINGAPORE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 89.SINGAPORE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 90.SINGAPORE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 91.SINGAPORE TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 92.SOUTH KOREA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 93.SOUTH KOREA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 94.SOUTH KOREA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 95.SOUTH KOREA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 96.REST OF ASIA-PACIFIC TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 97.REST OF ASIA-PACIFIC TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 98.REST OF ASIA-PACIFIC TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 99.REST OF ASIA-PACIFIC TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 100.LAMEA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 101.LAMEA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 102.LAMEA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE 2019–2027 ($MILLION)
TABLE 103.LAMEA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 104.LAMEA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COUNTRY, 2017-2025 ($MILLION)
TABLE 105.LATIN AMERICA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 106.LATIN AMERICA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 107.LATIN AMERICA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 108.LATIN AMERICA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 109.MIDDLE EAST TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 110.MIDDLE EAST TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 111.MIDDLE EAST TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 112.MIDDLE EAST TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 113.AFRICA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY COMPONENT 2019–2027 ($MILLION)
TABLE 114.AFRICA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY DEPLOYMENT, 2019–2027 ($MILLION)
TABLE 115.AFRICA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY SOFTWARE TYPE, 2019–2027 ($MILLION)
TABLE 116.AFRICA TEAM COLLABORATION SOFTWARE MARKET REVENUE, BY INDUSTRY VERTICAL, 2019–2027 ($MILLION)
TABLE 117.KEY NEW PRODUCT LAUNCHES (2018-2020)
TABLE 118.PRODUCTDEVELOPMENT (2018-2020)
TABLE 119.COLLABORATION (2018-2020)
TABLE 120.ACQUISTION (2018-2020)
TABLE 121.PARTNERSHIP (2018-2020)
TABLE 122.BUSINESS EXPANSION (2018-2020)
TABLE 123.AVAYA INC.: KEY EXECUTIVES
TABLE 124.AVAYA INC.: COMPANY SNAPSHOT
TABLE 125.AVAYA INC.: OPERATING SEGMENTS
TABLE 126.AVAYA INC.: PRODUCT PORTFOLIO
TABLE 127.AT&T INC.: KEY EXECUTIVES
TABLE 128.AT&T INC.: COMPANY SNAPSHOT
TABLE 129.AT&T INC.: OPERATING SEGMENTS
TABLE 130.AT&T INC.: PRODUCT PORTFOLIO
TABLE 131.CISCO SYSTEMS, INC.: PRODUCT CATEGORIES
TABLE 132.CISCO SYSTEMS, INC.: KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 133.CITRIX SYSTEMS, INC.: COMPANY SNAPSHOT
TABLE 134.CITRIX SYSTEMS, INC.: PRODUCT PORTFOLIO
TABLE 135.GOOGLE LLC: KEY EXECUTIVES
TABLE 136.GOOGLE LLC: COMPANY SNAPSHOT
TABLE 137.ALPHABET INC.: OPERATING SEGMENTS
TABLE 138.ALPHABET INC.: PRODUCT PORTFOLIO
TABLE 139.INTERNATIONAL BUSINESS MACHINES CORPORATION: KEY EXECUTIVES
TABLE 140.INTERNATIONAL BUSINESS MACHINES CORPORATION: COMPANY SNAPSHOT
TABLE 141.INTERNATIONAL BUSINESS MACHINES CORPORATION: OPERATING SEGMENTS
TABLE 142.INTERNATIONAL BUSINESS MACHINES CORPORATION: PRODUCT PORTFOLIO
TABLE 143.MICROSOFT CORPORATION : KEY EXECUTIVES
TABLE 144.MICROSOFT CORPORATION : COMPANY SNAPSHOT
TABLE 145.MICROSOFT CORPORATION : OPERATING SEGMENTS
TABLE 146.MICROSOFT CORPORATION : PRODUCT PORTFOLIO
TABLE 147.ORACLE CORPORATION: KEY EXECUTIVES
TABLE 148.ORACLE CORPORATION: COMPANY SNAPSHOT
TABLE 149.ORACLE CORPORATION: OPERATING SEGMENTS
TABLE 150.ORACLE CORPORATION: PRODUCT PORTFOLIO
TABLE 151.ORACLE CORPORATION: KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 152.SLACK TECHNOLOGIES, INC.: KEY EXECUTIVES
TABLE 153.SLACK TECHNOLOGIES, INC.: COMPANY SNAPSHOT
TABLE 154.SLACK TECHNOLOGIES, INC.: PRODUCT PORTFOLIO
TABLE 155.SMART TECHNOLOGIES ULC: KEY EXECUTIVES
TABLE 156.SMART TECHNOLOGIES ULC: COMPANY SNAPSHOT
TABLE 157.SMART TECHNOLOGIES ULC: PRODUCT PORTFOLIO