Table of Content

1 INTRODUCTION 41
1.1 INTRODUCTION TO COVID-19 41
1.2 COVID-19 HEALTH ASSESSMENT 41
FIGURE 1 COVID-19: THE GLOBAL PROPAGATION 41
FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES 42
1.3 COVID-19 ECONOMIC ASSESSMENT 43
FIGURE 3 REVISED GROSS DOMESTIC PRODUCT FORECASTS FOR SELECT G20 COUNTRIES IN 2020 43
1.3.1 COVID-19 ECONOMIC IMPACT?SCENARIO ASSESSMENT 44
FIGURE 4 CRITERIA IMPACTING THE GLOBAL ECONOMY 44
FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF THE GLOBAL ECONOMY 45
1.4 OBJECTIVES OF THE STUDY 46
1.5 MARKET DEFINITION 47
1.5.1 INCLUSIONS AND EXCLUSIONS 47
1.6 MARKET SCOPE 48
1.6.1 MARKET SEGMENTATION 48
1.6.2 REGIONS COVERED 49
1.6.3 YEARS CONSIDERED FOR THE STUDY 49
1.7 CURRENCY CONSIDERED 50
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2017–2019 50
1.8 STAKEHOLDERS 50
1.9 SUMMARY OF CHANGES 51

2 RESEARCH METHODOLOGY 52
2.1 RESEARCH DATA 52
FIGURE 6 IT OPERATIONS ANALYTICS MARKET: RESEARCH DESIGN 52
2.1.1 SECONDARY DATA 53
2.1.2 PRIMARY DATA 53
TABLE 2 PRIMARY INTERVIEWS 53
2.1.2.1 Breakup of primary profiles 54
2.1.2.2 Key industry insights 54
2.2 MARKET BREAKUP AND DATA TRIANGULATION 55
FIGURE 7 DATA TRIANGULATION 55
2.3 MARKET SIZE ESTIMATION 56
FIGURE 8 IT OPERATIONS ANALYTICS MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 56
2.3.1 TOP-DOWN APPROACH 56
2.3.2 BOTTOM-UP APPROACH 57
FIGURE 11 MARKET SIZE ESTIMATION METHODOLOGY?APPROACH 3?BOTTOM-UP (DEMAND SIDE): SHARE OF IT OPERATIONS ANALYTICS THROUGH OVERALL IT OPERATIONS ANALYTICS SPENDING 59
2.4 MARKET FORECAST 60
TABLE 3 FACTOR ANALYSIS 60
2.5 COMPANY EVALUATION MATRIX METHODOLOGY 61
FIGURE 12 COMPANY EVALUATION MATRIX: CRITERIA WEIGHTAGE 61
2.6 STARTUP/SME COMPETITIVE EVALUATION MATRIX METHODOLOGY 62
FIGURE 13 STARTUP/SME COMPETITIVE EVALUATION MATRIX: CRITERIA WEIGHTAGE 62
2.7 ASSUMPTIONS FOR THE STUDY 63
2.8 LIMITATIONS OF THE STUDY 64
2.9 IMPLICATIONS OF COVID-19 ON THE IT OPERATIONS ANALYTICS MARKET 65
FIGURE 14 QUARTERLY IMPACT OF COVID-19 DURING 2020–2021 65

3 EXECUTIVE SUMMARY 67
TABLE 4 GLOBAL IT OPERATIONS ANALYTICS MARKET SIZE AND GROWTH RATE, 2014–2019 (USD MILLION, Y-O-Y%) 69
TABLE 5 GLOBAL IT OPERATIONAL ANALYTICS MARKET SIZE AND GROWTH RATE, 2019–2025 (USD MILLION, Y-O-Y%) 69
FIGURE 15 SOLUTIONS SEGMENT TO HOLD LARGER MARKET SIZE IN 2020 70
FIGURE 16 PROFESSIONAL SERVICES SEGMENT TO HOLD HIGHER MARKET SHARE IN 2020 70
FIGURE 17 SYSTEM INTEGRATION AND IMPLEMENTATION SEGMENT TO HOLD HIGHEST MARKET SIZE IN 2020 71
FIGURE 18 ON-PREMISES SEGMENT TO HOLD HIGHER MARKET SHARE IN 2020 71
FIGURE 19 LARGE ENTERPRISES SEGMENT TO HOLD LARGER MARKET SIZE IN 2020 72
FIGURE 20 LOG MANAGEMENT SEGMENT TO HOLD HIGHEST MARKET SHARE IN 2020 72
FIGURE 21 HEALTHCARE AND LIFE SCIENCES END USER TO HOLD THE HIGHEST CAGR IN 2020 73
FIGURE 22 NORTH AMERICA TO HOLD HIGHEST MARKET SHARE AND ASIA PACIFIC TO GROW AT HIGHEST CAGR IN 2020 73

4 PREMIUM INSIGHTS 74
4.1 ATTRACTIVE OPPORTUNITIES IN IT OPERATIONS ANALYTICS MARKET 74
FIGURE 23 INCREASING NEED TO IMPROVE BUSINESS OPERATIONS WITH INNOVATIONS AND PROLIFERATION OF HUGE AMOUNT OF IT OPERATIONS DATA TO DRIVE IT OPERATIONS ANALYTICS MARKET GROWTH 74
4.2 IT OPERATIONS ANALYTICS MARKET: TOP THREE SOLUTIONS 75
FIGURE 24 NETWORK AND SECURITY MANAGEMENT SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 75
4.3 IT OPERATIONS ANALYTICS MARKET: BY COMPONENT AND TOP THREE END USERS 75
FIGURE 25 SOLUTIONS SEGMENT AND BANKING, FINANCIAL SERVICES, AND INSURANCE END USER TO HOLD HIGH MARKET SHARES IN 2020 75
4.4 IT OPERATIONS ANALYTICS MARKET: BY REGION 76
FIGURE 26 NORTH AMERICA TO HOLD HIGHEST MARKET SHARE IN 2020 76

5 MARKET OVERVIEW AND INDUSTRY TRENDS 77
5.1 INTRODUCTION 77
5.2 MARKET DYNAMICS 77
FIGURE 27 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: IT OPERATIONS ANALYTICS MARKET 77
5.2.1 DRIVERS 78
5.2.1.1 Proliferation of huge amounts of IT operations data 78
5.2.1.2 Innovations in Bring Your Own Device (BYOD) and Internet of Things (IoT) to improve business operations 78
5.2.1.3 Increasing focus on adoption of cloud-based IT operations analytics solutions 78
5.2.1.4 Use of operational analytics to mitigate the impact of COVID-19 79
5.2.2 RESTRAINTS 79
5.2.2.1 Frequent changes in IT operations 79
5.2.2.2 Increasing complexities and dynamic nature of IT architecture 79
5.2.3 OPPORTUNITIES 79
5.2.3.1 Increasing number of data centers 79
5.2.3.2 Growing need of companies for holistic 360-degree visibility 80
5.2.3.3 Increasing need to analyze IT operations data to gain real-time insights 80
5.2.4 CHALLENGES 80
5.2.4.1 Lack of skilled professional IT workforce 80
5.2.4.2 Limited investments by organizations to upgrade the prevailing IT system 80
5.2.5 CUMULATIVE GROWTH ANALYSIS 81
5.3 ECOSYSTEM 81
FIGURE 28 IT OPERATIONS ANALYTICS ECOSYSTEM 81
5.4 AVERAGE SELLING PRICE TREND 82
5.5 CASE STUDY ANALYSIS 83
5.5.1 CISO TO IMPLEMENT DEVO PLATFORM ACROSS ALL BUSINESS UNITS 83
5.5.2 MICRO FOCUS HELPS TIM BRAZIL TO IMPROVE CUSTOMER EXPERIENCE 84
5.5.3 TRANSUNION INVESTS IN SPLUNK SOLUTIONS FOR ENTERPRISE MONITORING AND MACHINE LEARNING 84
5.5.4 CARSALES ADOPTS SUMO LOGIC SOLUTION TO GAIN FULL STACK INFRASTRUCTURE VISIBILITY AND BOOST EFFICIENCY 85
5.5.5 MOLINA HEALTHCARE GAINS HEALTHY ADVANTAGE WITH SPLUNK ENTERPRISE AND SPLUNK IT SERVICE INTELLIGENCE (ITSI) 85
5.5.6 CREDORAX ADOPTS LOOM SYSTEMS AIOPS SOLUTION TO ALIGN BUSINESS OPERATIONS 86
5.5.7 SUMO LOGIC HELPS MEDIDATA TO DERIVE MEANINGFUL INSIGHTS AND TREAT PATIENTS FASTER 86
5.6 PATENT ANALYSIS 87
5.6.1 IOT PATENTS FILED 87
5.7 VALUE CHAIN ANALYSIS 88
FIGURE 29 VALUE CHAIN ANALYSIS 88
5.8 TECHNOLOGY ANALYSIS 89
5.8.1 IT OPERATIONS ANALYTICS AND AI 89
5.8.2 IT OPERATIONS ANALYTICS AND ML 89
5.8.3 IT OPERATIONS ANALYTICS AND BLOCKCHAIN 90
5.8.4 IT OPERATIONS ANALYTICS AND USER BEHAVIOR ANALYTICS 90
5.8.5 IT OPERATIONS ANALYTICS AND VISUAL ANALYTICS 90
5.9 IT OPERATIONS ANALYTICS MARKET: COVID-19 IMPACT 90
FIGURE 30 IT OPERATIONS ANALYTICS MARKET TO DECLINE DURING 2020-2021 91

6 IT OPERATIONS ANALYTICS MARKET, BY COMPONENT 92
6.1 INTRODUCTION 93
6.1.1 COMPONENTS: COVID-19 IMPACT 93
FIGURE 31 SERVICES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 94
TABLE 6 IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT,
2014–2019 (USD MILLION) 94
TABLE 7 IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT,
2019–2025 (USD MILLION) 94
6.2 SOLUTIONS 95
FIGURE 32 NETWORK AND SECURITY MANAGEMENT SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 95
TABLE 8 IT OPERATIONS ANALYTICS MARKET SIZE, BY SOLUTION,
2014–2019 (USD MILLION) 96
TABLE 9 IT OPERATIONS ANALYTICS MARKET SIZE, BY SOLUTION,
2019–2025 (USD MILLION) 96
TABLE 10 SOLUTIONS: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION,
2014–2019 (USD MILLION) 97
TABLE 11 SOLUTIONS: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION,
2019–2025 (USD MILLION) 97
6.3 SERVICES 98
FIGURE 33 MANAGED SERVICES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 98
TABLE 12 IT OPERATIONS ANALYTICS MARKET SIZE, BY SERVICE,
2014–2019 (USD MILLION) 98
TABLE 13 IT OPERATIONS ANALYTICS MARKET SIZE, BY SERVICE,
2019–2025 (USD MILLION) 99
TABLE 14 SERVICES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION,
2014–2019 (USD MILLION) 99
TABLE 15 SERVICES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION,
2019–2025 (USD MILLION) 99
7 IT OPERATIONS ANALYTICS MARKET, BY SOLUTION 100
7.1 INTRODUCTION 101
7.1.1 SOLUTIONS: IT OPERATIONS ANALYTICS MARKET DRIVERS 101
7.1.2 LOG MANAGEMENT 101
TABLE 16 LOG MANAGEMENT: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 102
TABLE 17 LOG MANAGEMENT: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 102
7.1.3 APPLICATION PERFORMANCE MANAGEMENT 102
TABLE 18 APPLICATION PERFORMANCE MANAGEMENT: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 103
TABLE 19 APPLICATION PERFORMANCE MANAGEMENT: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 103
7.1.4 ROOT CAUSE ANALYSIS 103
TABLE 20 ROOT CAUSE ANALYSIS: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 104
TABLE 21 ROOT CAUSE ANALYSIS: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 104
7.1.5 ANOMALY DETECTION 104
TABLE 22 ANOMALY DETECTION: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 105
TABLE 23 ANOMALY DETECTION: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 105
7.1.6 NETWORK AND SECURITY MANAGEMENT 105
TABLE 24 NETWORK AND SECURITY MANAGEMENT: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 106
TABLE 25 NETWORK AND SECURITY MANAGEMENT: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 106
7.1.7 OTHER SOLUTIONS 106
TABLE 26 OTHER SOLUTIONS: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 107
TABLE 27 OTHER SOLUTIONS: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 107

8 IT OPERATIONS ANALYTICS MARKET, BY SERVICE 108
8.1 INTRODUCTION 109
8.1.1 SERVICES: IT OPERATIONS ANALYTICS MARKET DRIVERS 109
8.1.2 MANAGED SERVICES 109
TABLE 28 MANAGED SERVICES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 110
TABLE 29 MANAGED SERVICES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 110
8.1.3 PROFESSIONAL SERVICES 110
FIGURE 34 CONSULTING SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 111
TABLE 30 PROFESSIONAL SERVICES: IT OPERATIONS ANALYTICS MARKET SIZE, BY TYPE, 2014–2019 (USD MILLION) 111
TABLE 31 PROFESSIONAL SERVICES: IT OPERATIONS ANALYTICS MARKET SIZE, BY TYPE, 2019–2025 (USD MILLION) 111
TABLE 32 PROFESSIONAL SERVICES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 112
TABLE 33 PROFESSIONAL SERVICES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 112
8.1.3.1 Consulting 112
TABLE 34 CONSULTING MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 113
TABLE 35 CONSULTING MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 113
8.1.3.2 Support and Maintenance 113
TABLE 36 SUPPORT AND MAINTENANCE MARKET SIZE, BY REGION,
2014–2019 (USD MILLION) 114
TABLE 37 SUPPORT AND MAINTENANCE MARKET SIZE, BY REGION,
2019–2025 (USD MILLION) 114
8.1.3.3 System Integration and Implementation 114
TABLE 38 SYSTEM INTEGRATION AND IMPLEMENTATION MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 115
TABLE 39 SYSTEM INTEGRATION AND IMPLEMENTATION MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 115

9 IT OPERATIONS ANALYTICS MARKET, BY DEPLOYMENT MODE 116
9.1 INTRODUCTION 117
9.1.1 DEPLOYMENT MODES: COVID-19 IMPACT 117
9.1.2 DEPLOYMENT MODES: IT OPERATIONS ANALYTICS MARKET DRIVERS 118
FIGURE 35 CLOUD SEGMENT TO REGISTER HIGHER CAGR DURING FORECAST PERIOD 118
TABLE 40 IT OPERATIONS ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE,
2014–2019 (USD MILLION) 118
TABLE 41 IT OPERATIONS ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE,
2019–2025 (USD MILLION) 119
9.2 ON-PREMISES 119
TABLE 42 ON-PREMISES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION,
2014–2019 (USD MILLION) 119
TABLE 43 ON-PREMISES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION,
2019–2025 (USD MILLION) 120
9.3 CLOUD 120
TABLE 44 CLOUD: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION,
2014–2019 (USD MILLION) 120
TABLE 45 CLOUD: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION,
2019–2025 (USD MILLION) 121

10 IT OPERATIONS ANALYTICS MARKET, BY ORGANIZATION SIZE 122
10.1 INTRODUCTION 123
10.1.1 ORGANIZATION SIZE: COVID-19 IMPACT 123
10.1.2 ORGANIZATION SIZE: IT OPERATIONS ANALYTICS MARKET DRIVERS 123
FIGURE 36 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 124
TABLE 46 IT OPERATIONS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE,
2014–2019 (USD MILLION) 124
TABLE 47 IT OPERATIONS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE,
2019–2025 (USD MILLION) 125
10.2 LARGE ENTERPRISES 125
TABLE 48 LARGE ENTERPRISES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 125
TABLE 49 LARGE ENTERPRISES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 126
10.3 SMALL AND MEDIUM-SIZED ENTERPRISES 126
TABLE 50 SMALL AND MEDIUM-SIZED ENTERPRISES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 126
TABLE 51 SMALL AND MEDIUM-SIZED ENTERPRISES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 127

11 IT OPERATIONS ANALYTICS MARKET, BY END USER 128
11.1 INTRODUCTION 129
11.1.1 END USERS: COVID-19 IMPACT 129
11.1.2 END USERS: IT OPERATIONS ANALYTICS MARKET DRIVERS 130
FIGURE 37 HEALTHCARE AND LIFE SCIENCES END USER TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 131
TABLE 52 IT OPERATIONS ANALYTICS MARKET SIZE, BY END USER,
2014–2019 (USD MILLION) 131
TABLE 53 IT OPERATIONS ANALYTICS MARKET SIZE, BY END USER,
2019–2025 (USD MILLION) 132
11.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 132
TABLE 54 BANKING, FINANCIAL SERVICES, AND INSURANCE: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 133
TABLE 55 BANKING, FINANCIAL SERVICES, AND INSURANCE: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 133
11.3 GOVERNMENT AND DEFENSE 133
TABLE 56 GOVERNMENT AND DEFENSE: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 134
TABLE 57 GOVERNMENT AND DEFENSE: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 134
11.4 RETAIL AND CONSUMER GOODS 135
TABLE 58 RETAIL AND CONSUMER GOODS: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 135
TABLE 59 RETAIL AND CONSUMER GOODS: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 135
11.5 HEALTHCARE AND LIFE SCIENCES 136
TABLE 60 HEALTHCARE AND LIFE SCIENCES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 136
TABLE 61 HEALTHCARE AND LIFE SCIENCES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 136
11.6 MANUFACTURING 137
TABLE 62 MANUFACTURING: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 137
TABLE 63 MANUFACTURING: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 138
_
11.7 TRANSPORTATION AND LOGISTICS 138
TABLE 64 TRANSPORTATION AND LOGISTICS: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 139
TABLE 65 TRANSPORTATION AND LOGISTICS: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 139
11.8 ENERGY AND UTILITIES 139
TABLE 66 ENERGY AND UTILITIES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 140
TABLE 67 ENERGY AND UTILITIES: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 140
11.9 TELECOM 140
TABLE 68 TELECOM: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION,
2014–2019 (USD MILLION) 141
TABLE 69 TELECOM: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION,
2019–2025 (USD MILLION) 141
11.10 OTHERS END USERS 141
TABLE 70 OTHER END USERS: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 142
TABLE 71 OTHER END USERS: IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 142
12 IT OPERATIONS ANALYTICS MARKET, BY REGION 143
12.1 INTRODUCTION 144
FIGURE 38 INDIA TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 144
FIGURE 39 ASIA PACIFIC TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 145
TABLE 72 IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION,
2014–2019 (USD MILLION) 145
TABLE 73 IT OPERATIONS ANALYTICS MARKET SIZE, BY REGION,
2019–2025 (USD MILLION) 145
12.2 NORTH AMERICA 146
12.2.1 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET DRIVERS 146
12.2.2 NORTH AMERICA: COVID-19 IMPACT 146
12.2.3 NORTH AMERICA: REGULATIONS 147
12.2.3.1 Health Insurance Portability and Accountability Act of 1996 147
12.2.3.2 California Consumer Privacy Act 147
12.2.3.3 Gramm–Leach–Bliley Act 147
FIGURE 40 NORTH AMERICA: MARKET SNAPSHOT 148
TABLE 74 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) 148
TABLE 75 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION) 149
TABLE 76 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY SOLUTION, 2014–2019 (USD MILLION) 149
TABLE 77 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY SOLUTION, 2019–2025 (USD MILLION) 150
TABLE 78 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION) 150
TABLE 79 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY SERVICE, 2019–2025 (USD MILLION) 150
TABLE 80 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2014–2019 (USD MILLION) 151
TABLE 81 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2019–2025 (USD MILLION) 151
TABLE 82 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION) 151
TABLE 83 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2019–2025 (USD MILLION) 152
TABLE 84 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION) 152
TABLE 85 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2019–2025 (USD MILLION) 152
TABLE 86 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY END USER, 2014–2019 (USD MILLION) 153
TABLE 87 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY END USER, 2019–2025 (USD MILLION) 153
TABLE 88 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COUNTRY, 2014–2019 (USD MILLION) 154
TABLE 89 NORTH AMERICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COUNTRY, 2019–2025 (USD MILLION) 154
12.2.4 UNITED STATES 154
TABLE 90 UNITED STATES: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) 155
TABLE 91 UNITED STATES: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION) 155
12.2.5 CANADA 155
TABLE 92 CANADA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT,
2014–2019 (USD MILLION) 156
TABLE 93 CANADA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT,
2019–2025 (USD MILLION) 156
12.3 EUROPE 156
12.3.1 EUROPE: IT OPERATIONS ANALYTICS MARKET DRIVERS 157
12.3.2 EUROPE: COVID-19 IMPACT 157
12.3.3 EUROPE: REGULATIONS 158
12.3.3.1 General Data Protection Regulation 158
12.3.3.2 European Technical Standards Institute 158
TABLE 94 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT,
2014–2019 (USD MILLION) 158
TABLE 95 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT,
2019–2025 (USD MILLION) 159
TABLE 96 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY SOLUTION,
2014–2019 (USD MILLION) 159
TABLE 97 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY SOLUTION,
2019–2025 (USD MILLION) 160
TABLE 98 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY SERVICE,
2014–2019 (USD MILLION) 160
TABLE 99 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY SERVICE,
2019–2025 (USD MILLION) 160
TABLE 100 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2014–2019 (USD MILLION) 161
TABLE 101 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2019–2025 (USD MILLION) 161
TABLE 102 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION) 161
TABLE 103 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2019–2025 (USD MILLION) 162
TABLE 104 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION) 162
TABLE 105 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2019–2025 (USD MILLION) 162
TABLE 106 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY END USER,
2014–2019 (USD MILLION) 163
TABLE 107 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY END USER,
2019–2025 (USD MILLION) 163
TABLE 108 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY COUNTRY,
2014–2019 (USD MILLION) 164
TABLE 109 EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY COUNTRY,
2019–2025 (USD MILLION) 164
12.3.4 UNITED KINGDOM 164
TABLE 110 UNITED KINGDOM: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) 165
TABLE 111 UNITED KINGDOM: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION) 165
12.3.5 GERMANY 165
TABLE 112 GERMANY: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) 166
TABLE 113 GERMANY: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION) 166
12.3.6 FRANCE 166
TABLE 114 FRANCE: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT,
2014–2019 (USD MILLION) 166
TABLE 115 FRANCE: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT,
2019–2025 (USD MILLION) 167
12.3.7 REST OF EUROPE 167
TABLE 116 REST OF EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) 167
TABLE 117 REST OF EUROPE: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION) 168
12.4 ASIA PACIFIC 168
12.4.1 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET DRIVERS 168
12.4.2 ASIA PACIFIC: COVID-19 IMPACT 169
12.4.3 ASIA PACIFIC: REGULATIONS 169
12.4.3.1 International Organization for Standardization 27001 169
12.4.3.2 Personal Data Protection Act 169
FIGURE 41 ASIA PACIFIC: MARKET SNAPSHOT 170
TABLE 118 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) 171
TABLE 119 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION) 171
TABLE 120 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY SOLUTION, 2014–2019 (USD MILLION) 171
TABLE 121 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY SOLUTION, 2019–2025 (USD MILLION) 172
TABLE 122 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY SERVICE,
2014–2019 (USD MILLION) 172
TABLE 123 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY SERVICE,
2019–2025 (USD MILLION) 172
TABLE 124 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2014–2019 (USD MILLION) 173
TABLE 125 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2019–2025 (USD MILLION) 173
TABLE 126 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION) 173
TABLE 127 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2019–2025 (USD MILLION) 174
TABLE 128 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION) 174
TABLE 129 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2019–2025 (USD MILLION) 174
TABLE 130 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY END USER, 2014–2019 (USD MILLION) 175
TABLE 131 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY END USER, 2019–2025 (USD MILLION) 175
TABLE 132 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY COUNTRY,
2014–2019 (USD MILLION) 176
TABLE 133 ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY COUNTRY,
2019–2025 (USD MILLION) 176
12.4.4 CHINA 176
TABLE 134 CHINA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT,
2014–2019 (USD MILLION) 177
TABLE 135 CHINA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT,
2019–2025 (USD MILLION) 177
12.4.5 JAPAN 177
TABLE 136 JAPAN: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT,
2014–2019 (USD MILLION) 178
TABLE 137 JAPAN: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT,
2019–2025 (USD MILLION) 178
12.4.6 INDIA 178
TABLE 138 INDIA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT,
2014–2019 (USD MILLION) 179
TABLE 139 INDIA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT,
2019–2025 (USD MILLION) 179
_
12.4.7 REST OF ASIA PACIFIC 179
TABLE 140 REST OF ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) 179
TABLE 141 REST OF ASIA PACIFIC: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2019–2025 (USD MILLION) 180
12.5 MIDDLE EAST AND AFRICA 180
12.5.1 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET DRIVERS 180
12.5.2 MIDDLE EAST AND AFRICA: COVID-19 IMPACT 181
12.5.3 MIDDLE EAST AND AFRICA: REGULATIONS 181
12.5.3.1 Israeli Privacy Protection Regulations (Data Security), 5777-2017 181
12.5.3.2 Cloud Computing Framework 181
12.5.3.3 GDPR Applicability in KSA 181
12.5.3.4 Protection of Personal Information Act 182
TABLE 142 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) 182
TABLE 143 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) 182
TABLE 144 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY SOLUTION, 2014–2019 (USD MILLION) 183
TABLE 145 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY SOLUTION, 2020–2025 (USD MILLION) 183
TABLE 146 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION) 184
TABLE 147 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY SERVICE, 2020–2025 (USD MILLION) 184
TABLE 148 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2014–2019 (USD MILLION) 184
TABLE 149 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2020–2025 (USD MILLION) 185
TABLE 150 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION) 185
TABLE 151 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2020–2025 (USD MILLION) 185
TABLE 152 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION) 186
TABLE 153 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) 186
TABLE 154 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE,
BY END USER, 2014–2019 (USD MILLION) 187
TABLE 155 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE,
BY END USER, 2020–2025 (USD MILLION) 187
TABLE 156 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COUNTRY, 2014–2019 (USD MILLION) 188
TABLE 157 MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION) 188
12.5.4 KINGDOM OF SAUDI ARABIA 189
TABLE 158 KINGDOM OF SAUDI ARABIA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) 189
TABLE 159 KINGDOM OF SAUDI ARABIA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) 189
12.5.5 UNITED ARAB EMIRATES 190
TABLE 160 UNITED ARAB EMIRATES: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) 190
TABLE 161 UNITED ARAB EMIRATES: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) 190
12.5.6 SOUTH AFRICA 191
TABLE 162 SOUTH AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) 191
TABLE 163 SOUTH AFRICA: IT OPERATIONS ANALYTICS MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) 191
12.5.7 REST OF MIDDLE EAST AND AFRICA 191
TABLE 164 REST OF MIDDLE EAST AND AFRICA: IT OPERATIONS ANALYTICS