Table of Content


1    INTRODUCTION    30
1.1    INTRODUCTION TO COVID-19    30
1.2    COVID-19 HEALTH ASSESSMENT    30
FIGURE 1    COVID-19: GLOBAL PROPAGATION    30
FIGURE 2    COVID-19 PROPAGATION: SELECT COUNTRIES    31
1.3    COVID-19 ECONOMIC ASSESSMENT    32
FIGURE 3    REVISED GDP FORECASTS FOR SELECT G20 COUNTRIES IN 2020    32
1.3.1    COVID-19 ECONOMIC IMPACT—SCENARIO ASSESSMENT    32
FIGURE 4    CRITERIA IMPACTING THE GLOBAL ECONOMY    33
FIGURE 5    SCENARIOS IN TERMS OF RECOVERY OF GLOBAL ECONOMY    34
1.4    OBJECTIVES OF THE STUDY    35
1.5    MARKET DEFINITION    35
1.5.1    INCLUSIONS AND EXCLUSIONS    36
1.6    MARKET SCOPE    36
1.6.1    MARKET SEGMENTATION    36
1.6.2    REGIONS COVERED    37
1.6.3    YEARS CONSIDERED FOR THE STUDY    37
1.7    CURRENCY CONSIDERED    37
TABLE 1    UNITED STATES DOLLAR EXCHANGE RATE, 2017–2019    38
1.8    STAKEHOLDERS    38
1.9    SUMMARY OF CHANGES    38
2    RESEARCH METHODOLOGY    39
2.1    RESEARCH DATA    39
FIGURE 6    COMMUNICATION TEST AND MEASUREMENT MARKET: RESEARCH DESIGN    39
2.1.1    SECONDARY DATA    40
2.1.2    PRIMARY DATA    40
2.1.2.1    Breakup of primary profiles    40
2.2    MARKET BREAKUP AND DATA TRIANGULATION    41
FIGURE 7    DATA TRIANGULATION    41
2.2.1    KEY INDUSTRY INSIGHTS    42
2.3    MARKET SIZE ESTIMATION    42
FIGURE 8    APPROACH 1 (SUPPLY SIDE): REVENUE OF SOLUTIONS/SERVICES    42
FIGURE 9    APPROACH 1 BOTTOM-UP (SUPPLY SIDE): COLLECTIVE REVENUE OF
ALL SOLUTIONS/SERVICES    43
FIGURE 10    COMMUNICATION TEST AND MEASUREMENT MARKET SIZING METHODOLOGY – APPROACH 3: SEGMENT LEVEL BOTTOM-UP    43
FIGURE 11    COMMUNICATION TEST AND MEASUREMENT MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES    44
2.3.1    TOP-DOWN APPROACH    45
2.3.2    BOTTOM-UP APPROACH    45
2.4    MARKET FORECAST    46
TABLE 2    FACTOR ANALYSIS    46
TABLE 3    IMPACT OF COVID-19    46
2.5    COMPANY EVOLUTION MATRIX METHODOLOGY    47
FIGURE 12    COMPANY EVOLUTION MATRIX: CRITERIA WEIGHTAGE    47
2.6    STARTUP/SME COMPANY EVOLUTION MATRIX METHODOLOGY    48
FIGURE 13    STARTUP/SME COMPANY EVOLUTION MATRIX: CRITERIA WEIGHTAGE    48
2.7    ASSUMPTIONS FOR THE STUDY    49
2.8    LIMITATIONS OF THE STUDY    50
3    EXECUTIVE SUMMARY    51
TABLE 4    COMMUNICATION TEST AND MEASUREMENT MARKET SIZE AND GROWTH RATE, 2014–2019 (USD MILLION, Y-O-Y %)    52
TABLE 5    COMMUNICATION TEST AND MEASUREMENT MARKET SIZE AND GROWTH RATE, 2019–2025 (USD MILLION, Y-O-Y %)    53
FIGURE 14    COMMUNICATION TEST AND MEASUREMENT MARKET, BY TEST SOLUTION    53
FIGURE 15    COMMUNICATION TEST AND MEASUREMENT MARKET, BY SERVICE    53
FIGURE 16    COMMUNICATION TEST AND MEASUREMENT MARKET, BY TYPE OF TEST    54
FIGURE 17    COMMUNICATION TEST AND MEASUREMENT MARKET,
BY ORGANIZATION SIZE    54
FIGURE 18    COMMUNICATION TEST AND MEASUREMENT MARKET, BY END USER    54
FIGURE 19    COMMUNICATION TEST AND MEASUREMENT MARKET, BY REGION    55
4    PREMIUM INSIGHTS    56
4.1    ATTRACTIVE OPPORTUNITIES IN THE COMMUNICATION TEST AND
MEASUREMENT MARKET    56
FIGURE 20    RISING DEMAND FOR FASTER AND RELIABLE COMMUNICATION TECHNOLOGIES ARE DRIVING THE MARKET    56
4.2    COMMUNICATION TEST AND MEASUREMENT MARKET: TOP THREE TEST SOLUTIONS    56
FIGURE 21    LAB AND MANUFACTURING TEST SOLUTION TO GROW AT THE HIGHEST CAGR    56
4.3    COMMUNICATION TEST AND MEASUREMENT MARKET: BY REGION    57
FIGURE 22    NORTH AMERICA TO HOLD THE LARGEST MARKET SHARE IN 2020    57
4.4    COMMUNICATION TEST AND MEASUREMENT MARKET IN NORTH AMERICA,
BY END USER AND REGION    57
FIGURE 23    TELECOMMUNICATION SERVICE PROVIDER END USER AND FIELD NETWORK TEST TYPE TO ACCOUNT FOR THE HIGHEST SHARES IN 2020    57

5    MARKET OVERVIEW AND INDUSTRY TRENDS    58
5.1    INTRODUCTION    58
5.2    MARKET DYNAMICS    58
FIGURE 24    COMMUNICATION TEST AND MEASUREMENT MARKET:
DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES    58
5.2.1    DRIVERS    59
5.2.1.1    Growing demand for network testing    59
5.2.1.2    Rising demand for automated products and a growing need for communication test and measurement equipment    59
5.2.1.3    Potential changes in requirements for new equipment due to technological advancements    60
5.2.2    RESTRAINTS    60
5.2.2.1    Price sensitivity    60
5.2.3    OPPORTUNITIES    60
5.2.3.1    Advent of 5G technology and deployment of LTE and LTE–advanced (4G) networks    60
5.2.3.2    Rising demand for bandwidth and traffic inspection    61
5.2.4    CHALLENGES    61
5.2.4.1    Matching up with continually changing technologies    61
5.2.5    COVID 19: IMPACT OF LOCKDOWN    61
5.3    CUMULATIVE GROWTH ANALYSIS    62
5.4    ADJACENT/RELATED MARKETS SNAPSHOT    62
TABLE 6    COMMUNICATION TEST AND MEASUREMENT MARKET: ADJACENT/
RELATED MARKETS    62
5.5    AVERAGE SELLING PRICE TREND    63
5.5.1    INTRODUCTION    63
5.6    USE CASES    65
TABLE 7    USE CASE 1: WITH SPIRENT, A TIER-1 US SERVICE PROVIDER DELIVERS HIGH-PERFORMANCE, RELIABLE IOT SERVICES OVER MOBILE NETWORK    65
TABLE 8    USE CASE 2: INTERLINK TELECOM SPEEDS FIBER MTTR WITH VIAVI OTDR TESTING    66
TABLE 9    USE CASE 3: A TIER 1 COMMUNICATIONS SERVICE PROVIDER MONITORS ITS HYBRID ACCESS NETWORK WITH R&S INTRA    66
5.7    REGULATORY COMPLIANCE    67
5.7.1    TELECOM REGULATORY AUTHORITY OF INDIA    67
5.7.2    INDIAN TELEGRAPH ACT    67
5.7.3    CONTENT FEDERAL COMMUNICATIONS COMMISSION (FCC)    67
5.7.4    3RD-GENERATION PARTNERSHIP PROJECT (3GPP)    67
5.8    TECHNOLOGY ANALYSIS    68
5.8.1    5G AND COMMUNICATION TEST AND MEASUREMENT    68
5.8.2    IOT    68
5.8.3    NATURAL LANGUAGE PROCESSING    68
5.8.4    ARTIFICIAL INTELLIGENCE    69

5.9    COMMUNICATION TEST AND MEASUREMENT ECOSYSTEM    69
FIGURE 25    COMMUNICATION TEST AND MEASUREMENT MARKET ECOSYSTEM    69
5.10    VALUE CHAIN ANALYSIS    70
FIGURE 26    COMMUNICATION TEST AND MEASUREMENT MARKET:
VALUE CHAIN ANALYSIS    70
6    COMMUNICATION TEST AND MEASUREMENT MARKET: COVID-19 IMPACT    71
FIGURE 27    COMMUNICATION TEST AND MEASUREMENT MARKET TO WITNESS A MINOR DECLINE BETWEEN 2020 AND 2021    72
7    COMMUNICATION TEST AND MEASUREMENT MARKET ANALYSIS, BY TEST SOLUTION    73
7.1    INTRODUCTION    74
7.1.1    TEST SOLUTIONS: COVID-19 IMPACT    74
FIGURE 28    WIRELESS TEST SOLUTION SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD    74
TABLE 10    COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY TEST SOLUTION, 2014–2019 (USD MILLION)    75
TABLE 11    COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY SOLUTION, 2020–2025 (USD MILLION)    75
7.2    WIRELESS TEST SOLUTIONS    75
7.2.1    WIRELESS TEST SOLUTIONS: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    76
TABLE 12    WIRELESS TEST SOLUTIONS: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)    76
TABLE 13    WIRELESS TEST SOLUTIONS: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    76
7.3    WIRELINE TEST SOLUTIONS    77
7.3.1    WIRELINE TEST SOLUTIONS: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    77
TABLE 14    WIRELINE TEST SOLUTIONS: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)    77
TABLE 15    WIRELINE TEST SOLUTIONS: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    77
8    COMMUNICATION TEST AND MEASUREMENT MARKET, BY TYPE OF TEST    78
8.1    INTRODUCTION    79
8.1.1    TYPE OF TEST: COVID-19 IMPACT    79
FIGURE 29    LAB AND MANUFACTURING SEGMENT TO GROW AT THE HIGHEST CAGR    79
TABLE 16    COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY TYPE OF
 TEST, 2014–2019 (USD MILLION)    80
TABLE 17    COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY TYPE OF
TEST, 2020–2025 (USD MILLION)    80

8.2    ENTERPRISE TEST    80
8.2.1    ENTERPRISE TEST: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    80
TABLE 18    ENTERPRISE TEST: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)    81
TABLE 19    ENTERPRISE TEST: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    81
8.3    FIELD NETWORK TEST    81
8.3.1    FIELD NETWORK TEST: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    82
TABLE 20    FIELD NETWORK TEST: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)    82
TABLE 21    FIELD NETWORK TEST: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    82
8.4    LAB AND MANUFACTURING TEST    83
8.4.1    LAB AND MANUFACTURING TEST: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    83
TABLE 22    LAB AND MANUFACTURING TEST: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)    83
TABLE 23    LAB AND MANUFACTURING TEST: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    83
8.5    NETWORK ASSURANCE TEST    84
8.5.1    NETWORK ASSURANCE TEST: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    84
TABLE 24    NETWORK ASSURANCE TEST: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)    84
TABLE 25    NETWORK ASSURANCE TEST: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    84
9    COMMUNICATION TEST AND MEASUREMENT MARKET, BY SERVICE    85
9.1    INTRODUCTION    86
9.1.1    SERVICES: COVID-19 IMPACT    86
FIGURE 30    MANAGED SERVICES SEGMENT TO GROW AT THE HIGHEST CAGR    86
TABLE 26    COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION)    87
TABLE 27    COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY SERVICES TYPE, 2020–2025 (USD MILLION)    87
9.2    PRODUCT SUPPORT SERVICES    87
9.2.1    PRODUCT SUPPORT SERVICES: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    88
TABLE 28    PRODUCT SUPPORT SERVICES: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)    88
TABLE 29    PRODUCT SUPPORT SERVICES: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    88

9.3    PROFESSIONAL SERVICES    89
9.3.1    PROFESSIONAL SERVICES: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    89
TABLE 30    PROFESSIONAL SERVICES: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)    89
TABLE 31    PROFESSIONAL SERVICES: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    89
9.4    MANAGED SERVICES    90
9.4.1    MANAGED SERVICES: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    90
TABLE 32    MANAGED SERVICES: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)    90
TABLE 33    MANAGED SERVICES: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    90
10    COMMUNICATION TET AND MEASUREMENT MARKET, BY ORGANIZATION SIZE    91
10.1    INTRODUCTION    92
10.1.1    ORGANIZATION SIZE: COVID-19 IMPACT    92
FIGURE 31    SME SEGMENT TO REGISTER A HIGHER CAGR    92
TABLE 34    COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2014–2019 (USD MILLION)    93
TABLE 35    COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY ORGANIZATION SIZE MODE, 2020–2025 (USD MILLION)    93
10.2    SMALL AND MEDIUM-SIZED ENTERPRISES    93
10.2.1    SMALL AND MEDIUM-SIZED ENTERPRISES: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    93
TABLE 36    SMALL AND MEDIUM-SIZED ENTERPRISES: COMMUNICATION TEST AND MEASUREMENT MARKET, BY REGION, 2014–2019 (USD MILLION)    94
TABLE 37    SMALL AND MEDIUM-SIZED ENTERPRISES: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    94
10.3    LARGE ENTERPRISES    94
10.3.1    LARGE ENTERPRISES: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    95
TABLE 38    LARGE ENTERPRISES: COMMUNICATION TEST AND MEASUREMENT MARKET, BY REGION, 2014–2019 (USD MILLION)    95
TABLE 39    LARGE ENTERPRISES: COMMUNICATION TEST AND MEASUREMENT MARKET, BY REGION, 2020–2025 (USD MILLION)    95
11    COMMUNICATION TEST AND MEASUREMENT MARKET, BY END USER    96
11.1    INTRODUCTION    97
11.1.1    END USER: COVID-19 IMPACT    97
FIGURE 32    MOBILE DEVICE MANUFACTURER SEGMENT TO REGISTER THE HIGHEST CAGR    97
TABLE 40    COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY END USER, 2014–2019 (USD MILLION)    98
TABLE 41    COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY END USER, 2019–2025 (USD MILLION)    98
11.2    TELECOMMUNICATION SERVICE PROVIDER    98
11.2.1    TELECOMMUNICATION SERVICE PROVIDER: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    98
TABLE 42    TELECOMMUNICATION SERVICE PROVIDER: COMMUNICATION TEST AND MEASUREMENT MARKET, BY REGION, 2014–2019 (USD MILLION)    99
TABLE 43    TELECOMMUNICATION SERVICE PROVIDER: COMMUNICATION TEST AND MEASUREMENT MARKET, BY REGION, 2020–2025 (USD MILLION)    99
11.3    NETWORK EQUIPMENT MANUFACTURER (NEM)    99
11.3.1    NETWORK EQUIPMENT MANUFACTURERS: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    100
TABLE 44    NETWORK EQUIPMENT MANUFACTURER: COMMUNICATION TEST AND MEASUREMENT MARKET, BY REGION, 2014–2019 (USD MILLION)    100
TABLE 45    NETWORK EQUIPMENT MANUFACTURER: COMMUNICATION TEST AND MEASUREMENT MARKET, BY REGION, 2020–2025 (USD MILLION)    100
11.4    MOBILE DEVICE MANUFACTURER    101
11.4.1    MOBILE DEVICE MANUFACTURER: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    101
TABLE 46    MOBILE DEVICE MANUFACTURER: COMMUNICATION TEST AND MEASUREMENT MARKET, BY REGION, 2014–2019 (USD MILLION)    101
TABLE 47    MOBILE DEVICE MANUFACTURER: COMMUNICATION TEST AND MEASUREMENT MARKET, BY REGION, 2020–2025 (USD MILLION)    101
12    COMMUNICATION TEST AND MEASUREMENT MARKET, BY REGION    102
12.1    INTRODUCTION    103
FIGURE 33    COMMUNICATION AND TEST MEASUREMENT MARKET IN INDIA PROJECTED TO GROW AT THE HIGHEST CAGR DURING FORECAST PERIOD    103
FIGURE 34    NORTH AMERICA EXPECTED TO LEAD COMMUNICATION AND TEST MEASUREMENT MARKET DURING FORECAST PERIOD    104
TABLE 48    COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2014–2019 (USD MILLION)    104
TABLE 49    COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    104
12.2    NORTH AMERICA    105
12.2.1    NORTH AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    105
12.2.2    NORTH AMERICA: COVID-19 EFFECT    105
12.2.3    NORTH AMERICA: REGULATORY IMPLICATIONS    106
12.2.4    UNITED STATES SECURITIES AND EXCHANGE COMMISSION    106
12.2.5    INTERNATIONAL ORGANIZATION FOR STANDARDIZATION 27001    106
12.2.6    CALIFORNIA CONSUMER PRIVACY ACT    106
12.2.7    HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996    107
FIGURE 35    NORTH AMERICA COMMUNICATION TEST AND MEASUREMENT MARKET SNAPSHOT    108
TABLE 50    NORTH AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY TEST SOLUTION, 2014–2019 (USD MILLION)    108
TABLE 51    NORTH AMERICA: COMMUNICATION TEST AND MEASUREMENT SIZE, BY TEST SOLUTION, 2020–2025 (USD MILLION)    109
TABLE 52    NORTH AMERICA: COMMUNICATION TEST AND MEASUREMENT SIZE,
BY SERVICE, 2014–2019 (USD MILLION)    109
TABLE 53    NORTH AMERICA: COMMUNICATION TEST AND MEASUREMENT SIZE,
BY SERVICE, 2020–2025 (USD MILLION)    109
TABLE 54    NORTH AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY TYPE OF TEST, 2014–2019 (USD MILLION)    110
TABLE 55    NORTH AMERICA: COMMUNICATION TEST AND MEASUREMENT SIZE,
BY TYPE OF TEST, 2020–2025 (USD MILLION)    110
TABLE 56    NORTH AMERICA: COMMUNICATION TEST AND MEASUREMENT SIZE,
BY ORGANIZATION SIZE, 2014–2019 (USD MILLION)    110
TABLE 57    NORTH AMERICA: COMMUNICATION TEST AND MEASUREMENT SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    111
TABLE 58    NORTH AMERICA: COMMUNICATION TEST AND MEASUREMENT SIZE,
BY END USER, 2014–2019 (USD MILLION)    111
TABLE 59    NORTH AMERICA: COMMUNICATION TEST AND MEASUREMENT SIZE,
BY END USER, 2020–2025 (USD MILLION)    111
TABLE 60    NORTH AMERICA: COMMUNICATION TEST AND MEASUREMENT SIZE,
BY COUNTRY, 2014–2019 (USD MILLION)    112
TABLE 61    NORTH AMERICA: COMMUNICATION TEST AND MEASUREMENT SIZE,
BY COUNTRY, 2020–2025 (USD MILLION)    112
12.2.8    US    112
12.2.9    CANADA    113
12.3    ASIA PACIFIC    113
12.3.1    ASIA PACIFIC: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    113
12.3.2    APAC: COVID-19 EFFECT    113
12.3.3    ASIA PACIFIC: REGULATORY IMPLICATIONS    114
12.3.4    TELECOM REGULATORY AUTHORITY OF INDIA    114
12.3.5    PERSONAL DATA PROTECTION ACT    114
FIGURE 36    ASIA PACIFIC: MARKET SNAPSHOT    115
TABLE 62    APAC: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY TEST SOLUTION, 2014–2019 (USD MILLION)    115
TABLE 63    APAC: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY TEST SOLUTION, 2020–2025 (USD MILLION)    116
TABLE 64    APAC: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY SERVICE, 2014–2019 (USD MILLION)    116
TABLE 65    APAC: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY SERVICE, 2020–2025 (USD MILLION)    116
TABLE 66    APAC: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY TYPE OF TEST, 2014–2019 (USD MILLION)    117
TABLE 67    APAC: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY TYPE OF TEST, 2020–2025 (USD MILLION)    117
TABLE 68    APAC: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2014–2019 (USD MILLION)    117
TABLE 69    APAC: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
 BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    118
TABLE 70    APAC: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY END USER, 2014–2019 (USD MILLION)    118
TABLE 71    APAC: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY END USER, 2020–2025 (USD MILLION)    118
TABLE 72    APAC: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY COUNTRY, 2014–2019 (USD MILLION)    119
TABLE 73    APAC: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY COUNTRY, 2020–2025 (USD MILLION)    119
12.3.6    CHINA    119
12.3.7    JAPAN    120
12.3.8    INDIA    120
12.3.9    REST OF ASIA PACIFIC    120
12.4    EUROPE    121
12.4.1    EUROPE: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    121
12.4.2    EUROPE: COVID-19 EFFECT    121
12.4.3    EUROPE: REGULATORY IMPLICATIONS    121
12.4.4    GENERAL DATA PROTECTION REGULATION    122
TABLE 74    EUROPE: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY TEST SOLUTION, 2014–2019 (USD MILLION)    122
TABLE 75    EUROPE: COMMUNICATION TEST AND MEASUREMENT SIZE, BY TEST SOLUTION, 2020–2025 (USD MILLION)    122
TABLE 76    EUROPE: COMMUNICATION TEST AND MEASUREMENT SIZE, BY SERVICE, 2014–2019 (USD MILLION)    123
TABLE 77    EUROPE: COMMUNICATION TEST AND MEASUREMENT SIZE, BY SERVICE, 2020–2025 (USD MILLION)    123
TABLE 78    EUROPE: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY TYPE OF TEST, 2014–2019 (USD MILLION)    123
TABLE 79    EUROPE: COMMUNICATION TEST AND MEASUREMENT SIZE, BY TYPE OF TEST, 2020–2025 (USD MILLION)    124
TABLE 80    EUROPE: COMMUNICATION TEST AND MEASUREMENT SIZE,
BY ORGANIZATION SIZE, 2014–2019 (USD MILLION)    124
TABLE 81    EUROPE: COMMUNICATION TEST AND MEASUREMENT SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    124
TABLE 82    EUROPE: COMMUNICATION TEST AND MEASUREMENT SIZE, BY END USER, 2014–2019 (USD MILLION)    125
TABLE 83    EUROPE: COMMUNICATION TEST AND MEASUREMENT SIZE, BY END USER, 2020–2025 (USD MILLION)    125
TABLE 84    EUROPE: COMMUNICATION TEST AND MEASUREMENT SIZE, BY COUNTRY, 2014–2019 (USD MILLION)    125
TABLE 85    EUROPE: COMMUNICATION TEST AND MEASUREMENT SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    126
12.4.5    UK    126
12.4.6    GERMANY    126
12.4.7    FRANCE    126
12.4.8    REST OF EUROPE    127

12.5    MIDDLE EAST & AFRICA    127
12.5.1    MIDDLE EAST & AFRICA: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    127
12.5.2    MIDDLE EAST & AFRICA: COVID-19 EFFECT    127
12.5.3    MIDDLE EAST AND AFRICA: REGULATORY IMPLICATIONS    128
12.5.4    PERSONAL DATA PROTECTION LAW    128
TABLE 86    MEA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY TEST SOLUTION, 2014–2019 (USD MILLION)    128
TABLE 87    MEA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY TEST SOLUTION, 2020–2025 (USD MILLION)    128
TABLE 88    MEA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY SERVICE, 2014–2019 (USD MILLION)    129
TABLE 89    MEA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
 BY SERVICE, 2020–2025 (USD MILLION)    129
TABLE 90    MEA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY TYPE OF TEST, 2014–2019 (USD MILLION)    129
TABLE 91    MEA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY TYPE OF TEST, 2020–2025 (USD MILLION)    130
TABLE 92    MEA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2014–2019 (USD MILLION)    130
TABLE 93    MEA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    130
TABLE 94    MEA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY END USER, 2014–2019 (USD MILLION)    131
TABLE 95    MEA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY END USER, 2020–2025 (USD MILLION)    131
TABLE 96    MEA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY COUNTRY, 2014–2019 (USD MILLION)    131
TABLE 97    MEA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE,
BY COUNTRY, 2020–2025 (USD MILLION)    132
12.5.5    MIDDLE EAST    132
12.5.6    AFRICA    132
12.6    LATIN AMERICA    132
12.6.1    LATIN AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET DRIVERS    133
12.6.2    LATIN AMERICA: COVID-19 EFFECT    133
12.6.3    LATIN AMERICA: REGULATORY IMPLICATIONS    133
12.6.4    FEDERAL LAW ON PROTECTION OF PERSONAL DATA HELD BY INDIVIDUALS    133
TABLE 98    LATIN AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY TEST SOLUTION, 2014–2019 (USD MILLION)    134
TABLE 99    LATIN AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY TEST SOLUTION, 2020–2025 (USD MILLION)    134
TABLE 100    LATIN AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION)    134
TABLE 101    LATIN AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY SERVICE, 2020–2025 (USD MILLION)    135
TABLE 102    LATIN AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY TYPE OF TEST, 2014–2019 (USD MILLION)    135
TABLE 103    LATIN AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY TYPE OF TEST, 2020–2025 (USD MILLION)    135
TABLE 104    LATIN AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION)    136
TABLE 105    LATIN AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    136
TABLE 106    LATIN AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY END USER, 2014–2019 (USD MILLION)    136
TABLE 107    LATIN AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY END USER, 2020–2025 (USD MILLION)    136
TABLE 108    LATIN AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, COUNTRY, 2014–2019 (USD MILLION)    137
TABLE 109    LATIN AMERICA: COMMUNICATION TEST AND MEASUREMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    137
12.6.5    BRAZIL    137
12.6.6    MEXICO    137
12.6.7    REST OF LATIN AMERICA    138
13    COMPETITIVE LANDSCAPE    139
13.1    OVERVIEW    139
13.2    MARKET EVALUATION FRAMEWORK    139
FIGURE 37    MARKET EVALUATION FRAMEWORK: PARTNERSHIP AND EXPANSION BETWEEN 2019 AND 2020    139
13.3    MARKET SHARE, 2019    140
FIGURE 38    ANRITSU LED COMMUNICATION TEST AND MEASUREMENT MARKET IN 2019    140
13.4    HISTORIC REVENUE ANALYSIS OF KEY MARKET PLAYERS    141
FIGURE 39    REVENUE ANALYSIS OF KEY MARKET PLAYERS    141
13.5    KEY MARKET DEVELOPMENTS    142
13.5.1    NEW PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS    142
TABLE 110    NEW PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS, 2018–2020    142
13.5.2    BUSINESS EXPANSIONS    147
TABLE 111    BUSINESS EXPANSIONS, 2019–2020    147
13.5.3    MERGERS AND ACQUISITIONS    147
TABLE 112    MERGERS AND ACQUISITIONS, 2018–2020    147
13.5.4    PARTNERSHIPS, AGREEMENTS, CONTRACTS, AND COLLABORATIONS    148
TABLE 113    PARTNERSHIPS, AGREEMENTS, CONTRACTS, AND COLLABORATIONS, 2018–2020    148
14    COMPANY EVALUATION MATRIX AND COMPANY PROFILES    150
14.1    OVERVIEW    150
14.2    COMPANY EVALUATION MATRIX DEFINITIONS AND METHODOLOGY    150
14.2.1    MARKET RANKING ANALYSIS, BY COMPANY    151
FIGURE 40    RANKING OF KEY PLAYERS, 2020    151
14.2.2    STAR    151
14.2.3    EMERGING LEADER    151
14.2.4    PERVASIVE    151
14.3    COMPANY EVALUATION MATRIX, 2020    152
FIGURE 41    COMMUNICATION TEST AND MEASUREMENT MARKET (GLOBAL),
COMPANY EVALUATION MATRIX, 2020    152
14.4    STARTUP/SME EVALUATION MATRIX, 2020    153
14.4.1    PROGRESSIVE COMPANIES    153
14.4.2    RESPONSIVE COMPANIES    153
14.4.3    STARTING BLOCKS    153
FIGURE 42    COMMUNICATION TEST AND MEASUREMENT MARKET (GLOBAL), STARTUP/SME EVALUATION MATRIX, 2020    154
14.5    COMPANY PROFILES    155
(Business Overview, Solutions & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
14.5.1    ANRITSU    155
FIGURE 43    ANRITSU: COMPANY SNAPSHOT    155
FIGURE 44    ANRITSU: SWOT ANALYSIS    157
14.5.2    FORTIVE    160
FIGURE 45    FORTIVE CORPORATION: COMPANY SNAPSHOT    160
14.5.3    EXFO    163
FIGURE 46    EXFO: COMPANY SNAPSHOT    163
FIGURE 47    EXFO: SWOT ANALYSIS    165
14.5.4    ROHDE & SCHWARZ    168
14.5.5    NATIONAL INSTRUMENTS    172
FIGURE 48    NATIONAL INSTRUMENTS: COMPANY SNAPSHOT    172
FIGURE 49    NATIONAL INSTRUMENTS: SWOT ANALYSIS    174
14.5.6    VIAVI SOLUTIONS    177
FIGURE 50    VIAVI SOLUTIONS: COMPANY SNAPSHOT    177
FIGURE 51    VIAVI SOLUTIONS: SWOT ANALYSIS    180
14.5.7    YOKOGAWA    183
FIGURE 52    YOKOGAWA: COMPANY SNAPSHOT    183
FIGURE 53    YOKOGAWA: SWOT ANALYSIS    185
14.5.8    SPIRENT COMMUNICATION    187
FIGURE 54    SPIRENT: COMPANY SNAPSHOT    187
FIGURE 55    SPIRENT: SWOT ANALYSIS    189
14.5.9    KEYSIGHT TECHNOLOGIES    193
FIGURE 56    KEYSIGHT TECHNOLOGIES: COMPANY SNAPSHOT    193
14.5.10    HUAWEI    198
FIGURE 57    HUAWEI: COMPANY SNAPSHOT    198
14.5.11    VEEX    200
14.5.12    EMPIRIX    202
14.5.13    CALNEX SOLUTIONS    204
14.5.14    OCTOSCOPE    205
14.5.15    CENTINA SYSTEMS    205
14.5.16    CISCO    206
14.5.17    SYSMECH    207
14.5.18    LUNA INNOVATIONS    208
14.5.19    NETSCOUT    209
14.5.20    THINKRF    210
14.5.21    TEOCO CORPORATION    210
14.5.22    QUALITEST    211
14.5.23    KYRIO    211
15    ADJACENT AND RELATED MARKETS    212
15.1    INTRODUCTION    212
15.2    CLOUD-BASED CONTACT CENTER MARKET    212
15.2.1    INTRODUCTION    212
TABLE 114    CLOUD-BASED CONTACT CENTER MARKET SIZE, BY APPLICATION, 2015–2022 (USD MILLION)    213
TABLE 115    CLOUD-BASED CONTACT CENTER MARKET SIZE, BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION)    213
TABLE 116    CLOUD-BASED CONTACT CENTER MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION)    213
TABLE 117    CLOUD-BASED CONTACT CENTER MARKET SIZE, BY VERTICAL,
2015–2022 (USD MILLION)    214
TABLE 118    NORTH AMERICA: CLOUD-BASED CONTACT CENTER MARKET SIZE,
BY SERVICE, 2015–2022 (USD MILLION)    214
TABLE 119    NORTH AMERICA: CLOUD-BASED CONTACT CENTER MARKET SIZE,
BY APPLICATION, 2015–2022 (USD MILLION)    214
TABLE 120    NORTH AMERICA: CLOUD-BASED CONTACT CENTER MARKET SIZE,
BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION)    215
TABLE 121    NORTH AMERICA: CLOUD-BASED CONTACT CENTER MARKET SIZE,
BY ORGANIZATION SIZE, 2015–2022 (USD MILLION)    215
TABLE 122    NORTH AMERICA: CLOUD-BASED CONTACT CENTER MARKET SIZE,
BY VERTICAL, 2015–2022 (USD MILLION)    215
TABLE 123    EUROPE: CLOUD-BASED CONTACT CENTER MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION)    216
TABLE 124    EUROPE: CLOUD-BASED CONTACT CENTER MARKET SIZE, BY APPLICATION, 2015–2022 (USD MILLION)    216
TABLE 125    EUROPE: CLOUD-BASED CONTACT CENTER MARKET SIZE, BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION)    216
TABLE 126    EUROPE: CLOUD-BASED CONTACT CENTER MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION)    217
TABLE 127    EUROPE: CLOUD-BASED CONTACT CENTER MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    217
TABLE 128    ASIA PACIFIC: CLOUD-BASED CONTACT CENTER MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION)    217
TABLE 129    ASIA PACIFIC: CLOUD-BASED CONTACT CENTER MARKET SIZE,
BY APPLICATION, 2015–2022 (USD MILLION)    218
TABLE 130    ASIA PACIFIC: CLOUD-BASED CONTACT CENTER MARKET SIZE,
BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION)    218
TABLE 131    ASIA PACIFIC: CLOUD-BASED CONTACT CENTER MARKET SIZE,
BY ORGANIZATION SIZE, 2015–2022 (USD MILLION)    218
TABLE 132    ASIA PACIFIC: CLOUD-BASED CONTACT CENTER MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    219
TABLE 133    MIDDLE EAST AND AFRICA: CLOUD-BASED CONTACT CENTER MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION)    219
TABLE 134    MIDDLE EAST AND AFRICA: CLOUD-BASED CONTACT CENTER MARKET SIZE, BY APPLICATION, 2015–2022 (USD MILLION)    219
TABLE 135    MIDDLE EAST AND AFRICA: CLOUD-BASED CONTACT CENTER MARKET SIZE, BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION)    220
TABLE 136    MIDDLE EAST AND AFRICA: CLOUD-BASED CONTACT CENTER MARKET SIZE, BY ORGANIZATION SIZE, 2015–2022 (USD MILLION)    220
TABLE 137    MIDDLE EAST AND AFRICA: CLOUD-BASED CONTACT CENTER MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    220
TABLE 138    LATIN AMERICA: CLOUD-BASED CONTACT CENTER MARKET SIZE,
BY SERVICE, 2015–2022 (USD MILLION)    221
TABLE 139    LATIN AMERICA: CLOUD-BASED CONTACT CENTER MARKET SIZE,
BY APPLICATION, 2015–2022 (USD MILLION)    221
TABLE 140    LATIN AMERICA: CLOUD-BASED CONTACT CENTER MARKET SIZE,
 BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION)    221
TABLE 141    LATIN AMERICA: CLOUD-BASED CONTACT CENTER MARKET SIZE,
BY ORGANIZATION SIZE, 2015–2022 (USD MILLION)    221
TABLE 142    LATIN AMERICA: CLOUD-BASED CONTACT CENTER MARKET SIZE,
BY VERTICAL, 2015–2022 (USD MILLION)    222
15.3    WEB REAL-TIME COMMUNICATION MARKET    222
15.3.1    INTRODUCTION    222
TABLE 143    WEBRTC MARKET SIZE, BY PRODUCT TYPE, 2015–2022 (USD MILLION)    223
TABLE 144    WEBRTC MARKET SIZE, BY SOLUTION, 2015–2022 (USD MILLION)    223
TABLE 145    WEBRTC MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION)    223
TABLE 146    WEBRTC MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    224
TABLE 147    NORTH AMERICA: WEBRTC MARKET SIZE, BY VERTICAL,
2015–2022 (USD MILLION)    224
TABLE 148    NORTH AMERICA: WEBRTC MARKET SIZE, BY PRODUCT TYPE,
2015–2022 (USD MILLION)    224
TABLE 149    NORTH AMERICA: WEBRTC MARKET SIZE, BY SOLUTION,
2015–2022 (USD MILLION)    225
TABLE 150    NORTH AMERICA: WEBRTC VIDEO CALLING & CONFERENCING SOLUTION MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    225
TABLE 151    NORTH AMERICA: WEBRTC VOICE CALLING & CONFERENCING SOLUTION MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    225
TABLE 152    NORTH AMERICA: WEBRTC MESSAGING & FILE SHARING SOLUTION MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    226
TABLE 153    NORTH AMERICA: OTHER WEBRTC SOLUTIONS MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    226
TABLE 154    NORTH AMERICA: WEBRTC MARKET SIZE, BY SERVICE,
2015–2022 (USD MILLION)    226
TABLE 155    NORTH AMERICA: WEBRTC IMPLEMENTATION & INTEGRATION SERVICES MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    227
TABLE 156    NORTH AMERICA: WEBRTC CONSULTING SERVICES MARKET SIZE,
BY VERTICAL, 2015–2022 (USD MILLION)    227
TABLE 157    NORTH AMERICA: OTHER WEBRTC SERVICES MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    228
TABLE 158    EUROPE: WEBRTC MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    228
TABLE 159    EUROPE: WEBRTC MARKET SIZE, BY PRODUCT TYPE,
2015–2022 (USD MILLION)    228
TABLE 160    EUROPE: WEBRTC MARKET SIZE, BY SOLUTION, 2015–2022 (USD MILLION)    229
TABLE 161    EUROPE: WEBRTC MESSAGING & FILE SHARING SOLUTION MARKET SIZE,
BY VERTICAL, 2015–2022 (USD MILLION)    229
TABLE 162    EUROPE: WEBRTC VOICE CALLING & CONFERENCING SOLUTION MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    229
TABLE 163    EUROPE: WEBRTC VIDEO CALLING & CONFERENCING SOLUTION MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    230
TABLE 164    EUROPE: OTHER WEBRTC SOLUTIONS MARKET SIZE, BY VERTICAL,
2015–2022 (USD MILLION)    230
TABLE 165    EUROPE: WEBRTC MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION)    230
TABLE 166    EUROPE: WEBRTC IMPLEMENTATION & INTEGRATION SERVICES MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    231
TABLE 167    EUROPE: WEBRTC CONSULTING SERVICES MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    231
TABLE 168    EUROPE: WEBRTC OTHER SERVICES MARKET SIZE, BY VERTICAL,
2015–2022 (USD MILLION)    232
TABLE 169    APAC: WEBRTC MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    232
TABLE 170    APAC: WEBRTC MARKET SIZE, BY PRODUCT TYPE,
 2015–2022 (USD MILLION)    232
TABLE 171    APAC: WEBRTC MARKET SIZE, BY SOLUTION, 2015–2022 (USD MILLION)    233
TABLE 172    APAC: WEBRTC MESSAGING & FILE SHARING SOLUTION MARKET SIZE,
BY VERTICAL, 2015–2022 (USD MILLION)    233
TABLE 173    APAC: WEBRTC VOICE CALLING & CONFERENCING SOLUTION MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    233
TABLE 174    APAC: WEBRTC VIDEO CALLING & CONFERENCING SOLUTION MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    234
TABLE 175    APAC: OTHER WEBRTC SOLUTIONS MARKET SIZE, BY VERTICAL,
2015–2022 (USD MILLION)    234
TABLE 176    APAC: WEBRTC MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION)    234
TABLE 177    APAC: WEBRTC IMPLEMENTATION & INTEGRATION SERVICES MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    235
TABLE 178    APAC: WEBRTC CONSULTING SERVICES MARKET SIZE, BY VERTICAL,
2015–2022 (USD MILLION)    235
TABLE 179    APAC: OTHER WEBRTC SERVICES MARKET SIZE, BY VERTICAL,
2015–2022 (USD MILLION)    236
TABLE 180    LATIN AMERICA: WEBRTC MARKET SIZE, BY VERTICAL,
2015–2022 (USD MILLION)    236
TABLE 181    LATIN AMERICA: WEBRTC MARKET SIZE, BY PRODUCT TYPE,
2015–2022 (USD MILLION)    236
TABLE 182    LATIN AMERICA: WEBRTC MARKET SIZE, BY SOLUTION,
2015–2022 (USD MILLION)    237
TABLE 183    LATIN AMERICA: WEBRTC MESSAGING & FILE SHARING SOLUTION MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    237
TABLE 184    LATIN AMERICA: WEBRTC VOICE CALLING & CONFERENCING SOLUTION MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    237
TABLE 185    LATIN AMERICA: WEBRTC VIDEO CALLING & CONFERENCING SOLUTION MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    238
TABLE 186    LATIN AMERICA: OTHER WEBRTC SOLUTIONS MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    238
TABLE 187    LATIN AMERICA: WEBRTC MARKET SIZE, BY SERVICE,
2015–2022 (USD MILLION)    238
TABLE 188    LATIN AMERICA: WEBRTC IMPLEMENTATION & INTEGRATION SERVICES MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    239
TABLE 189    LATIN AMERICA: WEBRTC CONSULTING SERVICES MARKET SIZE,
BY VERTICAL, 2015–2022 (USD MILLION)    239
TABLE 190    LATIN AMERICA: OTHER WEBRTC SERVICES MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    240
TABLE 191    MEA: WEBRTC MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    240
TABLE 192    MEA: WEBRTC MARKET SIZE, BY PRODUCT TYPE, 2015–2022 (USD MILLION)    240
TABLE 193    MEA: WEBRTC MARKET SIZE, BY SOLUTION, 2015–2022 (USD MILLION)    241
TABLE 194    MEA: WEBRTC MESSAGING & FILE SHARING SOLUTION MARKET SIZE,
BY VERTICAL, 2015–2022 (USD MILLION)    241
TABLE 195    MEA: WEBRTC VOICE CALLING & CONFERENCING SOLUTION MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    241
TABLE 196    MEA: WEBRTC VIDEO CALLING & CONFERENCING MARKET SIZE,
BY VERTICAL, 2015–2022 (USD MILLION)    242
TABLE 197    MEA: OTHER WEBRTC SOLUTIONS MARKET SIZE, BY VERTICAL,
2015–2022 (USD MILLION)    242
TABLE 198    MEA: WEBRTC MARKET SIZE, BY SERVICE, 2015–2022 (USD MILLION)    242
TABLE 199    MEA: WEBRTC IMPLEMENTATION & INTEGRATION SERVICES MARKET SIZE, BY VERTICAL, 2015–2022 (USD MILLION)    243
TABLE 200    MEA: WEBRTC CONSULTING SERVICES MARKET SIZE, BY VERTICAL,
2015–2022 (USD MILLION)    243
TABLE 201    MEA: OTHER WEBRTC SERVICES MARKET SIZE, BY VERTICAL,
2015–2022 (USD MILLION)    244
15.4    UNIFIED COMMUNICATIONS AS A SERVICE MARKET    244
15.4.1    INTRODUCTION    244
TABLE 202    UNIFIED COMMUNICATIONS AS A SERVICE MARKET, BY COMPONENT,
2017–2024 (USD MILLION)    245
TABLE 203    NORTH AMERICA: TELEPHONY MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    245
TABLE 204    EUROPE: TELEPHONY MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    245
TABLE 205    ASIA PACIFIC: TELEPHONY MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    245
TABLE 206    NORTH AMERICA: UNIFIED MESSAGING MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    246
TABLE 207    EUROPE: UNIFIED MESSAGING MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    246
TABLE 208    ASIA PACIFIC: UNIFIED MESSAGING MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    246
TABLE 209    NORTH AMERICA: CONFERENCING MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    246
TABLE 210    EUROPE: CONFERENCING MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    247
TABLE 211    ASIA PACIFIC: CONFERENCING MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    247
TABLE 212    NORTH AMERICA: COLLABORATION PLATFORMS AND APPLICATIONS MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)    247
TABLE 213    EUROPE: COLLABORATION PLATFORMS AND APPLICATIONS MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)    247
TABLE 214    ASIA PACIFIC: COLLABORATION PLATFORMS AND APPLICATIONS MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)    248
TABLE 215    UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)    248
TABLE 216    NORTH AMERICA: LARGE ENTERPRISES MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    248
TABLE 217    EUROPE: LARGE ENTERPRISES MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    248
TABLE 218    ASIA PACIFIC: LARGE ENTERPRISES MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    249
TABLE 219    NORTH AMERICA: SMALL AND MEDIUM-SIZED ENTERPRISES MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)    249
TABLE 220    EUROPE: SMALL AND MEDIUM-SIZED ENTERPRISES MARKET SIZE,
BY COUNTRY, 2017–2024 (USD MILLION)    249
TABLE 221    ASIA PACIFIC: SMALL AND MEDIUM-SIZED ENTERPRISES MARKET SIZE,
BY COUNTRY, 2017–2024 (USD MILLION)    249
TABLE 222    UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)    250
TABLE 223    NORTH AMERICA: BANKING, FINANCIAL SERVICES, AND INSURANCE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)    250
TABLE 224    EUROPE: BANKING, FINANCIAL SERVICES, AND INSURANCE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)    250
TABLE 225    ASIA PACIFIC: BANKING, FINANCIAL SERVICES, AND INSURANCE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)    251
TABLE 226    NORTH AMERICA: TELECOM AND IT MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    251
TABLE 227    EUROPE: TELECOM AND IT MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    251
TABLE 228    ASIA PACIFIC: TELECOM AND IT MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    251
TABLE 229    CONSUMER GOODS AND RETAIL: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)    252
TABLE 230    NORTH AMERICA: CONSUMER GOODS AND RETAIL MARKET SIZE,
BY COUNTRY, 2017–2024 (USD MILLION)    252
TABLE 231    EUROPE: CONSUMER GOODS AND RETAIL MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)    252
TABLE 232    ASIA PACIFIC: CONSUMER GOODS AND RETAIL MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)    253
TABLE 233    NORTH AMERICA: HEALTHCARE MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    253
TABLE 234    EUROPE: HEALTHCARE MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    253
TABLE 235    ASIA PACIFIC: HEALTHCARE MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    253
TABLE 236    NORTH AMERICA: PUBLIC SECTOR AND UTILITIES MARKET SIZE,
 BY COUNTRY, 2017–2024 (USD MILLION)    254
TABLE 237    EUROPE: PUBLIC SECTOR AND UTILITIES MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    254
TABLE 238    ASIA PACIFIC: PUBLIC SECTOR AND UTILITIES MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)    254
TABLE 239    NORTH AMERICA: LOGISTICS AND TRANSPORTATION MARKET SIZE,
BY COUNTRY, 2017–2024 (USD MILLION)    254
TABLE 240    EUROPE: LOGISTICS AND TRANSPORTATION MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)    255
TABLE 241    ASIA PACIFIC: LOGISTICS AND TRANSPORTATION MARKET SIZE,
BY COUNTRY, 2017–2024 (USD MILLION)    255
TABLE 242    NORTH AMERICA: TRAVEL AND HOSPITALITY MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)    255
TABLE 243    EUROPE: TRAVEL AND HOSPITALITY MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    255
TABLE 244    ASIA PACIFIC: TRAVEL AND HOSPITALITY MARKET SIZE, BY COUNTRY,
 2017–2024 (USD MILLION)    256
TABLE 245    NORTH AMERICA: OTHERS MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)    256
TABLE 246    EUROPE: OTHERS MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)    256
TABLE 247    ASIA PACIFIC: OTHERS MARKET SIZE, BY COUNTRY,
2017–2024 (USD MILLION)    256
TABLE 248    NORTH AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)    257
TABLE 249    NORTH AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)    257
TABLE 250    NORTH AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)    257
TABLE 251    NORTH AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)    258
TABLE 252    UNITED STATES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY COMPONENT, 2017–2024 (USD MILLION)    258
TABLE 253    UNITED STATES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)    258
TABLE 254    UNITED STATES: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY VERTICAL, 2017–2024 (USD MILLION)    259
TABLE 255    CANADA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
 BY COMPONENT, 2017–2024 (USD MILLION)    259
TABLE 256    CANADA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)    259
TABLE 257    CANADA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY VERTICAL, 2017–2024 (USD MILLION)    260
TABLE 258    EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY COMPONENT, 2017–2024 (USD MILLION)    260
TABLE 259    EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)    260
TABLE 260    EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY VERTICAL, 2017–2024 (USD MILLION)    261
TABLE 261    EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY COUNTRY, 2017–2024 (USD MILLION)    261
TABLE 262    UNITED KINGDOM: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)    261
TABLE 263    UNITED KINGDOM: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)    262
TABLE 264    UNITED KINGDOM: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)    262
TABLE 265    REST OF EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)    262
TABLE 266    REST OF EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)    263
TABLE 267    REST OF EUROPE: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)    263
TABLE 268    ASIA-PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY COMPONENT, 2017–2024 (USD MILLION)    263
TABLE 269    ASIA-PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)    264
TABLE 270    ASIA-PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY VERTICAL, 2017–2024 (USD MILLION)    264
TABLE 271    ASIA PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY COUNTRY, 2017–2024 (USD MILLION)    264
TABLE 272    CHINA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY COMPONENT, 2017–2024 (USD MILLION)    265
TABLE 273    CHINA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)    265
TABLE 274    CHINA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY VERTICAL, 2017–2024 (USD MILLION)    265
TABLE 275    REST OF ASIA PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)    266
TABLE 276    REST OF ASIA PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)    266
TABLE 277    REST OF ASIA PACIFIC: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)    266
TABLE 278    MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)    267
TABLE 279    MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)    267
TABLE 280    MIDDLE EAST AND AFRICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)    267
TABLE 281    LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY COMPONENT, 2017–2024 (USD MILLION)    268
TABLE 282    LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)    268
TABLE 283    LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY VERTICAL, 2017–2024 (USD MILLION)    268
TABLE 284    LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY COUNTRY, 2017–2024 (USD MILLION)    269
TABLE 285    MEXICO: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY COMPONENT, 2017–2024 (USD MILLION)    269
TABLE 286    MEXICO: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)    269
TABLE 287    MEXICO: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE,
BY VERTICAL, 2017–2024 (USD MILLION)    270
TABLE 288    REST OF LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)    270
TABLE 289    REST OF LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)    270
TABLE 290    REST OF LATIN AMERICA: UNIFIED COMMUNICATIONS AS A SERVICE MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)    271
16    APPENDIX    272
16.1    DISCUSSION GUIDE    272
16.2    KNOWLEDGE STORE  278
16.3    AVAILABLE CUSTOMIZATION    280
16.4    RELATED REPORTS    280
16.5    AUTHOR DETAILS    281