Table of Content

1    INTRODUCTION    24
1.1    INTRODUCTION TO COVID-19    24
1.2    COVID-19 HEALTH ASSESSMENT    24
FIGURE 1    COVID-19: GLOBAL PROPAGATION    24
FIGURE 2    COVID-19 PROPAGATION: SELECT COUNTRIES    25
1.3    COVID-19 ECONOMIC ASSESSMENT    26
FIGURE 3    REVISED GDP FORECASTS FOR SELECT G20 COUNTRIES IN 2020    26
1.3.1    COVID-19 ECONOMIC IMPACT—SCENARIO ASSESSMENT    26
FIGURE 4    CRITERIA IMPACTING THE GLOBAL ECONOMY    27
FIGURE 5    SCENARIOS IN TERMS OF RECOVERY OF GLOBAL ECONOMY    28
1.4    STUDY OBJECTIVES    29
1.5    MARKET DEFINITION    29
1.5.1    INCLUSIONS AND EXCLUSIONS    30
1.6    MARKET SCOPE    30
1.6.1    MARKET SEGMENTATION    30
1.6.2    REGIONS COVERED    31
1.6.3    YEARS CONSIDERED    31
1.7    CURRENCY    32
TABLE 1    USD EXCHANGE RATE, 2017–2019    32
1.8    STAKEHOLDERS    32
1.9    SUMMARY OF CHANGES    33
2    RESEARCH METHODOLOGY    34
2.1    RESEARCH DATA    34
FIGURE 6    CLOUD SYSTEM MANAGEMENT MARKET: RESEARCH DESIGN    35
2.1.1    SECONDARY DATA    36
2.1.2    PRIMARY DATA    37
2.1.2.1    Break-up of primary profiles    37
FIGURE 7    BREAK-UP OF PRIMARY INTERVIEWS: BY COMPANY, DESIGNATION,
AND REGION    37
2.1.2.2    Key industry insights    38
2.2    DATA TRIANGULATION    39
2.3    MARKET SIZE ESTIMATION    40
FIGURE 8    CLOUD SYSTEM MANAGEMENT MARKET: TOP-DOWN AND
BOTTOM-UP APPROACHES    40
2.3.1    TOP-DOWN APPROACH    41
FIGURE 9    MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (TOP-DOWN): SHARE OF CLOUD SYSTEM MANAGEMENT IN OVERALL IT MARKET    41

2.3.2    BOTTOM-UP APPROACH    42
FIGURE 10    MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2 (BOTTOM-UP): REVENUE GENERATED BY VENDORS FROM EACH SEGMENT    42
2.4    MARKET FORECAST    43
TABLE 2    FACTOR ANALYSIS    43
2.5    RESEARCH ASSUMPTIONS    44
2.6    STUDY LIMITATIONS    45
3    EXECUTIVE SUMMARY    46
FIGURE 11    CLOUD SYSTEM MANAGEMENT MARKET SNAPSHOT, 2019–2025    46
FIGURE 12    CLOUD SYSTEM MANAGEMENT MARKET: TOP SEGMENTS    47
FIGURE 13    IT OPERATIONS MANAGEMENT SEGMENT TO HOLD LARGEST MARKET SIZE IN 2020    47
FIGURE 14    BFSI VERTICAL TO HOLD LARGEST MARKET SIZE IN 2020    48
FIGURE 15    CLOUD SYSTEM MANAGEMENT MARKET: REGIONAL SNAPSHOT    49
4    PREMIUM INSIGHTS    50
4.1    ATTRACTIVE GROWTH OPPORTUNITIES IN CLOUD SYSTEM MANAGEMENT MARKET    50
FIGURE 16    INCREASED INFRASTRUCTURE INVESTMENT AND UPGRADATION
BY ENTERPRISES AND EMERGENCE OF AI AND ANALYTICS-ENABLED SOLUTIONS TO DRIVE CLOUD SYSTEM MANAGEMENT MARKET GROWTH    50
4.2    CLOUD SYSTEM MANAGEMENT MARKET: BY COMPONENT, 2020 VS 2025    50
FIGURE 17    IT OPERATIONS MANAGEMENT SEGMENT TO HOLD LARGEST
MARKET SHARE IN 2020    50
4.3    CLOUD SYSTEM MANAGEMENT MARKET: BY DEPLOYMENT MODEL, 2020 VS 2025    51
FIGURE 18    ON-PREMISES SEGMENT TO HOLD LARGEST MARKET SHARE IN 2020    51
4.4    CLOUD SYSTEM MANAGEMENT MARKET: BY VERTICAL, 2020 VS 2025    51
FIGURE 19    BFSI SEGMENT TO HOLD LARGEST MARKET SHARE IN 2020    51
4.5    CLOUD SYSTEM MANAGEMENT MARKET REGIONAL SCENARIO, 2020–2025    52
FIGURE 20    ASIA PACIFIC TO EMERGE AS BEST MARKET FOR INVESTMENTS IN
NEXT 5 YEARS    52
5    MARKET OVERVIEW AND INDUSTRY TRENDS    53
5.1    INTRODUCTION    53
5.2    MARKET DYNAMICS    53
FIGURE 21    DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES:
CLOUD SYSTEM MANAGEMENT MARKET    54
5.2.1    DRIVERS    54
5.2.1.1    Facilitating simplified management of complex and heterogeneous cloud environments    54
5.2.1.2    Emergence of AI-enabled tools in IT operations    55
5.2.1.3    Shifting workloads of enterprises toward cloud environments    55
5.2.1.4    Increasing end-to-end business application assurance and uptime    55
5.2.1.5    Growing adoption of hybrid cloud and multi-cloud strategies across enterprises of different industry verticals    56
5.2.1.6    Rising adoption of cloud-based business utility solutions and services due to COVID-19    56
5.2.2    RESTRAINTS    56
5.2.2.1    Growing number of cloud cyberattacks and security breach incidents    56
5.2.2.2    Difficulties involved in application portability    57
5.2.3    OPPORTUNITIES    57
5.2.3.1    Increasing investments in AIOps technology    57
5.2.3.2    Proactive investments by enterprises in cloud-based models    57
5.2.3.3    COVID-19 outbreak to foster adoption of cloud-based solutions    57
5.2.4    CHALLENGES    58
5.2.4.1    Limited expertise among enterprises to utilize cloud system management solutions    58
5.2.4.2    Increasing number of changes in IT operations    58
5.3    COVID-19-DRIVEN MARKET DYNAMICS    58
5.3.1    DRIVERS AND OPPORTUNITIES    58
5.3.2    RESTRAINTS AND CHALLENGES    60
5.3.3    CUMULATIVE GROWTH ANALYSIS    61
5.4    VALUE CHAIN ANALYSIS    61
FIGURE 22    CLOUD SYSTEM MANAGEMENT MARKET: VALUE CHAIN    62
5.5    ECOSYSTEM    62
FIGURE 23    ECOSYSTEM: CLOUD SYSTEM MANAGEMENT MARKET    62
5.6    TECHNOLOGY ANALYSIS    63
5.6.1    ARTIFICIAL INTELLIGENCE    63
5.6.2    ANALYTICS    63
5.7    PATENT ANALYSIS    63
5.8    PRICING ANALYSIS    64
5.9    CASE STUDY ANALYSIS    64
5.9.1    CASE STUDY 1    64
5.9.2    CASE STUDY 2    64
5.9.3    CASE STUDY 3    65
6    CLOUD SYSTEM MANAGEMENT MARKET, BY COMPONENT    66
6.1    INTRODUCTION    67
FIGURE 24    IT OPERATIONS MANAGEMENT SEGMENT TO HOLD LARGEST MARKET SIZE IN 2020    67
6.1.1    COMPONENT: CLOUD SYSTEM MANAGEMENT MARKET DRIVERS    67
6.1.2    COMPONENT: COVID-19 IMPACT    67
TABLE 3    CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COMPONENT,
2016–2019 (USD MILLION)    68
TABLE 4    CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COMPONENT,
2020–2025 (USD MILLION)    68
FIGURE 25    COMPONENT ANALYSIS: PRE-COVID-19 AND POST-COVID-19 SCENARIOS    68

6.2    IT OPERATIONS MANAGEMENT    69
TABLE 5    IT OPERATIONS MANAGEMENT: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)    69
TABLE 6    IT OPERATIONS MANAGEMENT: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    69
6.3    IT SERVICE MANAGEMENT    70
TABLE 7    IT SERVICE MANAGEMENT: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY REGION, 2016–2019 (USD MILLION)    70
TABLE 8    IT SERVICE MANAGEMENT: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY REGION, 2020–2025 (USD MILLION)    71
6.4    IT AUTOMATION AND CONFIGURATION MANAGEMENT    71
TABLE 9    IT AUTOMATION AND CONFIGURATION MANAGEMENT: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)    71
TABLE 10    IT AUTOMATION AND CONFIGURATION MANAGEMENT: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    72
7    CLOUD SYSTEM MANAGEMENT MARKET, BY DEPLOYMENT MODEL    73
7.1    INTRODUCTION    74
FIGURE 26    ON-PREMISES SEGMENT TO HOLD LARGER MARKET SIZE IN 2020    74
7.1.1    DEPLOYMENT MODEL: CLOUD SYSTEM MANAGEMENT MARKET DRIVERS    74
7.1.2    DEPLOYMENT MODEL: COVID-19 IMPACT    75
TABLE 11    CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    75
TABLE 12    CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    75
FIGURE 27    DEPLOYMENT MODEL ANALYSIS: PRE-COVID-19 AND
POST-COVID-19 SCENARIOS    76
7.2    ON-PREMISES    76
TABLE 13    ON-PREMISES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)    76
TABLE 14    ON-PREMISES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    77
TABLE 15    ON-PREMISES: NORTH AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    77
TABLE 16    ON-PREMISES: NORTH AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    77
TABLE 17    ON-PREMISES: EUROPE CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COUNTRY, 2016–2019 (USD MILLION)    78
TABLE 18    ON-PREMISES: EUROPE CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COUNTRY, 2020–2025 (USD MILLION)    78
TABLE 19    ON-PREMISES: ASIA PACIFIC CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    78
TABLE 20    ON-PREMISES: ASIA PACIFIC CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    79
TABLE 21    ON-PREMISES: MIDDLE EAST AND AFRICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    79
TABLE 22    ON-PREMISES: MIDDLE EAST AND AFRICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    79
TABLE 23    ON-PREMISES: LATIN AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    80
TABLE 24    ON-PREMISES: LATIN AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    80
7.3    CLOUD    80
TABLE 25    CLOUD: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION,
2016–2019 (USD MILLION)    81
TABLE 26    CLOUD: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION,
2020–2025 (USD MILLION)    81
TABLE 27    CLOUD: NORTH AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COUNTRY, 2016–2019 (USD MILLION)    81
TABLE 28    CLOUD: NORTH AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COUNTRY, 2020–2025 (USD MILLION)    82
TABLE 29    CLOUD: EUROPE CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    82
TABLE 30    CLOUD: EUROPE CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    82
TABLE 31    CLOUD: ASIA PACIFIC CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COUNTRY, 2016–2019 (USD MILLION)    83
TABLE 32    CLOUD: ASIA PACIFIC CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COUNTRY, 2020–2025 (USD MILLION)    83
TABLE 33    CLOUD: MIDDLE EAST AND AFRICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    83
TABLE 34    CLOUD: MIDDLE EAST AND AFRICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    84
TABLE 35    CLOUD: LATIN AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COUNTRY, 2016–2019 (USD MILLION)    84
TABLE 36    CLOUD: LATIN AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COUNTRY, 2020–2025 (USD MILLION)    84
8    CLOUD SYSTEM MANAGEMENT MARKET, BY ORGANIZATION SIZE    85
8.1    INTRODUCTION    86
FIGURE 28    LARGE ENTERPRISES SEGMENT TO HOLD LARGER MARKET SIZE IN 2020    86
8.1.1    ORGANIZATION SIZE: CLOUD SYSTEM MANAGEMENT MARKET DRIVERS    86
8.1.2    ORGANIZATION SIZE: COVID-19 IMPACT    86
TABLE 37    CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    87
TABLE 38    CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    87
FIGURE 29    ORGANIZATION SIZE ANALYSIS: PRE- AND POST-COVID-19 SCENARIOS    87
8.2    LARGE ENTERPRISES    88
TABLE 39    LARGE ENTERPRISES: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY REGION, 2016–2019 (USD MILLION)    88
TABLE 40    LARGE ENTERPRISES: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY REGION, 2020–2025 (USD MILLION)    88
TABLE 41    LARGE ENTERPRISES: NORTH AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    89
TABLE 42    LARGE ENTERPRISES: NORTH AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    89
TABLE 43    LARGE ENTERPRISES: EUROPE CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    89
TABLE 44    LARGE ENTERPRISES: EUROPE CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    90
TABLE 45    LARGE ENTERPRISES: ASIA PACIFIC CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    90
TABLE 46    LARGE ENTERPRISES: ASIA PACIFIC CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    90
TABLE 47    LARGE ENTERPRISES: MIDDLE EAST AND AFRICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    91
TABLE 48    LARGE ENTERPRISES: MIDDLE EAST AND AFRICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    91
TABLE 49    LARGE ENTERPRISES: LATIN AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    91
TABLE 50    LARGE ENTERPRISES: LATIN AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    92
8.3    SMALL AND MEDIUM-SIZED ENTERPRISES    92
TABLE 51    SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)    92
TABLE 52    SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    93
TABLE 53    SMALL AND MEDIUM-SIZED ENTERPRISES: NORTH AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    93
TABLE 54    SMALL AND MEDIUM-SIZED ENTERPRISES: NORTH AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    93
TABLE 55    SMALL AND MEDIUM-SIZED ENTERPRISES: EUROPE CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    94
TABLE 56    SMALL AND MEDIUM-SIZED ENTERPRISES: EUROPE CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    94
TABLE 57    SMALL AND MEDIUM-SIZED ENTERPRISES: ASIA PACIFIC CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    94
TABLE 58    SMALL AND MEDIUM-SIZED ENTERPRISES: ASIA PACIFIC CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    95
TABLE 59    SMALL AND MEDIUM-SIZED ENTERPRISES: MIDDLE EAST AND AFRICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY,
2016–2019 (USD MILLION)    95
TABLE 60    SMALL AND MEDIUM-SIZED ENTERPRISES: MIDDLE EAST AND AFRICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY,
2020–2025 (USD MILLION)    95
TABLE 61    SMALL AND MEDIUM-SIZED ENTERPRISES: LATIN AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    96
TABLE 62    SMALL AND MEDIUM-SIZED ENTERPRISES: LATIN AMERICA CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    96

9    CLOUD SYSTEM MANAGEMENT MARKET, BY VERTICAL    97
9.1    INTRODUCTION    98
FIGURE 30    IT AND ITES VERTICAL TO GROW AT HIGHEST CAGR DURING
FORECAST PERIOD    98
9.1.1    VERTICAL: CLOUD SYSTEM MANAGEMENT MARKET DRIVERS    98
9.1.2    VERTICAL: COVID-19 IMPACT    99
FIGURE 31    COVID-19 IMPACT ACROSS MULTIPLE SECTORS GLOBALLY    99
TABLE 63    CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY VERTICAL,
2016–2019 (USD MILLION)    100
TABLE 64    CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY VERTICAL,
2020–2025 (USD MILLION)    100
FIGURE 32    VERTICAL ANALYSIS: PRE- AND POST-COVID-19 SCENARIOS    101
9.2    BANKING, FINANCIAL SERVICES, AND INSURANCE    101
TABLE 65    BANKING, FINANCIAL SERVICES, AND INSURANCE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)    102
TABLE 66    BANKING, FINANCIAL SERVICES, AND INSURANCE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    102
TABLE 67    BANKING, FINANCIAL SERVICES, AND INSURANCE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL,
2016–2019 (USD MILLION)    102
TABLE 68    BANKING, FINANCIAL SERVICES, AND INSURANCE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL,
2020–2025 (USD MILLION)    103
TABLE 69    BANKING, FINANCIAL SERVICES, AND INSURANCE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE,
2016–2019 (USD MILLION)    103
TABLE 70    BANKING, FINANCIAL SERVICES, AND INSURANCE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE,
2020–2025 (USD MILLION)    103
9.3    TELECOMMUNICATIONS    103
TABLE 71    TELECOMMUNICATIONS: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY REGION, 2016–2019 (USD MILLION)    104
TABLE 72    TELECOMMUNICATIONS: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY REGION, 2020–2025 (USD MILLION)    104
TABLE 73    TELECOMMUNICATIONS: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    104
TABLE 74    TELECOMMUNICATIONS: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    105
TABLE 75    TELECOMMUNICATIONS: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    105
TABLE 76    TELECOMMUNICATIONS: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    105

9.4    IT AND ITES    105
TABLE 77    IT AND ITES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)    106
TABLE 78    IT AND ITES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    106
TABLE 79    IT AND ITES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    106
TABLE 80    IT AND ITES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    107
TABLE 81    IT AND ITES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    107
TABLE 82    IT AND ITES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    107
9.5    GOVERNMENT AND PUBLIC SECTOR    107
TABLE 83    GOVERNMENT AND PUBLIC SECTOR: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)    108
TABLE 84    GOVERNMENT AND PUBLIC SECTOR: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    108
TABLE 85    GOVERNMENT AND PUBLIC SECTOR: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    108
TABLE 86    GOVERNMENT AND PUBLIC SECTOR: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    109
TABLE 87    GOVERNMENT AND PUBLIC SECTOR: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    109
TABLE 88    GOVERNMENT AND PUBLIC SECTOR: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    109
9.6    RETAIL AND CONSUMER GOODS    109
TABLE 89    RETAIL AND CONSUMER GOODS: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)    110
TABLE 90    RETAIL AND CONSUMER GOODS: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    110
TABLE 91    RETAIL AND CONSUMER GOODS: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    110
TABLE 92    RETAIL AND CONSUMER GOODS: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    111
TABLE 93    RETAIL AND CONSUMER GOODS: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    111
TABLE 94    RETAIL AND CONSUMER GOODS: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    111
9.7    MANUFACTURING    111
TABLE 95    MANUFACTURING: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)    112
TABLE 96    MANUFACTURING: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY REGION, 2020–2025 (USD MILLION)    112
TABLE 97    MANUFACTURING: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    112
TABLE 98    MANUFACTURING: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    113
TABLE 99    MANUFACTURING: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    113
TABLE 100    MANUFACTURING: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    113
9.8    ENERGY AND UTILITIES    113
TABLE 101    ENERGY AND UTILITIES: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY REGION, 2016–2019 (USD MILLION)    114
TABLE 102    ENERGY AND UTILITIES: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY REGION, 2020–2025 (USD MILLION)    114
TABLE 103    ENERGY AND UTILITIES: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    114
TABLE 104    ENERGY AND UTILITIES: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    115
TABLE 105    ENERGY AND UTILITIES: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    115
TABLE 106    ENERGY AND UTILITIES: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    115
9.9    MEDIA AND ENTERTAINMENT    116
TABLE 107    MEDIA AND ENTERTAINMENT: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)    116
TABLE 108    MEDIA AND ENTERTAINMENT: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    116
TABLE 109    MEDIA AND ENTERTAINMENT: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    117
TABLE 110    MEDIA AND ENTERTAINMENT: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    117
TABLE 111    MEDIA AND ENTERTAINMENT: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    117
TABLE 112    MEDIA AND ENTERTAINMENT: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    117
9.10    HEALTHCARE AND LIFE SCIENCES    118
TABLE 113    HEALTHCARE AND LIFE SCIENCES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)    118
TABLE 114    HEALTHCARE AND LIFE SCIENCES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION, 2020–2025 (USD MILLION)    118
TABLE 115    HEALTHCARE AND LIFE SCIENCES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    119
TABLE 116    HEALTHCARE AND LIFE SCIENCES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    119
TABLE 117    HEALTHCARE AND LIFE SCIENCES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    119
TABLE 118    HEALTHCARE AND LIFE SCIENCES: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    119
9.11    OTHERS    120
TABLE 119    OTHERS: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION,
2016–2019 (USD MILLION)    120
TABLE 120    OTHERS: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION,
2020–2025 (USD MILLION)    120
TABLE 121    OTHERS: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    121
TABLE 122    OTHERS: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    121
TABLE 123    OTHERS: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    121
TABLE 124    OTHERS: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    121
10    CLOUD SYSTEM MANAGEMENT MARKET, BY REGION    122
10.1    INTRODUCTION    123
FIGURE 33    NORTH AMERICA TO HOLD LARGEST MARKET SIZE DURING FORECAST PERIOD    123
TABLE 125    CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION,
2016–2019 (USD MILLION)    124
TABLE 126    CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY REGION,
2020–2025 (USD MILLION)    124
FIGURE 34    REGIONAL ANALYSIS: PRE- AND POST-COVID-19 SCENARIOS    124
10.2    NORTH AMERICA    125
10.2.1    NORTH AMERICA: CLOUD SYSTEM MANAGEMENT MARKET DRIVERS    125
10.2.2    NORTH AMERICA: COVID-19 IMPACT    125
10.2.3    NORTH AMERICA: REGULATIONS    126
FIGURE 35    NORTH AMERICA: MARKET SNAPSHOT    127
TABLE 127    NORTH AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COMPONENT, 2016–2019 (USD MILLION)    128
TABLE 128    NORTH AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COMPONENT, 2020–2025 (USD MILLION)    128
TABLE 129    NORTH AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    128
TABLE 130    NORTH AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    128
TABLE 131    NORTH AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    129
TABLE 132    NORTH AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    129
TABLE 133    NORTH AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY VERTICAL, 2016–2019 (USD MILLION)    129
TABLE 134    NORTH AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY VERTICAL, 2020–2025 (USD MILLION)    130
TABLE 135    NORTH AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COUNTRY, 2016–2019 (USD MILLION)    130
TABLE 136    NORTH AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COUNTRY, 2020–2025 (USD MILLION)    130

10.2.4    US    131
TABLE 137    US: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    131
TABLE 138    US: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    131
TABLE 139    US: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    131
TABLE 140    US: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    132
10.2.5    CANADA    132
TABLE 141    CANADA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    132
TABLE 142    CANADA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    132
TABLE 143    CANADA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    133
TABLE 144    CANADA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    133
10.3    EUROPE    133
10.3.1    EUROPE: CLOUD SYSTEM MANAGEMENT MARKET DRIVERS    133
10.3.2    EUROPE: COVID-19 IMPACT    134
10.3.3    EUROPE: REGULATIONS    134
TABLE 145    EUROPE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COMPONENT, 2016–2019 (USD MILLION)    134
TABLE 146    EUROPE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION)    135
TABLE 147    EUROPE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    135
TABLE 148    EUROPE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    135
TABLE 149    EUROPE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    135
TABLE 150    EUROPE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    136
TABLE 151    EUROPE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY VERTICAL,
2016–2019 (USD MILLION)    136
TABLE 152    EUROPE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY VERTICAL,
2020–2025 (USD MILLION)    137
TABLE 153    EUROPE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY,
2016–2019 (USD MILLION)    137
TABLE 154    EUROPE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY,
2020–2025 (USD MILLION)    138

10.3.4    UK    138
TABLE 155    UK: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    138
TABLE 156    UK: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    139
TABLE 157    UK: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    139
TABLE 158    UK: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    139
10.3.5    GERMANY    139
TABLE 159    GERMANY: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    140
TABLE 160    GERMANY: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    140
TABLE 161    GERMANY: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    140
TABLE 162    GERMANY: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    140
10.3.6    FRANCE    141
TABLE 163    FRANCE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    141
TABLE 164    FRANCE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    141
TABLE 165    FRANCE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    141
TABLE 166    FRANCE: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    142
10.3.7    REST OF EUROPE    142
TABLE 167    REST OF EUROPE: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    142
TABLE 168    REST OF EUROPE: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    142
TABLE 169    REST OF EUROPE: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    143
TABLE 170    REST OF EUROPE: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    143
10.4    ASIA PACIFIC    143
10.4.1    ASIA PACIFIC: CLOUD SYSTEM MANAGEMENT MARKET DRIVERS    143
10.4.2    ASIA PACIFIC: COVID-19 IMPACT    144
10.4.3    REGULATIONS    144
FIGURE 36    ASIA PACIFIC: REGIONAL SNAPSHOT    145
TABLE 171    ASIA PACIFIC: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COMPONENT, 2016–2019 (USD MILLION)    145
TABLE 172    ASIA PACIFIC: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COMPONENT, 2020–2025 (USD MILLION)    146
TABLE 173    ASIA PACIFIC: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    146
TABLE 174    ASIA PACIFIC: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    146
TABLE 175    ASIA PACIFIC: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    146
TABLE 176    ASIA PACIFIC: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    147
TABLE 177    ASIA PACIFIC: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY VERTICAL, 2016–2019 (USD MILLION)    147
TABLE 178    ASIA PACIFIC: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY VERTICAL, 2020–2025 (USD MILLION)    148
TABLE 179    ASIA PACIFIC: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    148
TABLE 180    ASIA PACIFIC: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    149
10.4.4    CHINA    149
TABLE 181    CHINA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    149
TABLE 182    CHINA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    149
TABLE 183    CHINA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    150
TABLE 184    CHINA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    150
10.4.5    JAPAN    150
TABLE 185    JAPAN: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    150
TABLE 186    JAPAN: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    151
TABLE 187    JAPAN: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    151
TABLE 188    JAPAN: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    151
10.4.6    AUSTRALIA    151
TABLE 189    AUSTRALIA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    152
TABLE 190    AUSTRALIA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    152
TABLE 191    AUSTRALIA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    152
TABLE 192    AUSTRALIA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    152
10.4.7    REST OF ASIA PACIFIC    153
TABLE 193    REST OF ASIA PACIFIC: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    153
TABLE 194    REST OF ASIA PACIFIC: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    153
TABLE 195    REST OF ASIA PACIFIC: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    153
TABLE 196    REST OF ASIA PACIFIC: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    154
10.5    MIDDLE EAST AND AFRICA    154
10.5.1    MIDDLE EAST AND AFRICA: CLOUD SYSTEM MANAGEMENT MARKET DRIVERS    154
10.5.2    MIDDLE EAST AND AFRICA: COVID-19 IMPACT    154
10.5.3    REGULATIONS    155
TABLE 197    MIDDLE EAST AND AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COMPONENT, 2016–2019 (USD MILLION)    155
TABLE 198    MIDDLE EAST AND AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COMPONENT, 2020–2025 (USD MILLION)    155
TABLE 199    MIDDLE EAST AND AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
 BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    156
TABLE 200    MIDDLE EAST AND AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    156
TABLE 201    MIDDLE EAST AND AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    156
TABLE 202    MIDDLE EAST AND AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    156
TABLE 203    MIDDLE EAST AND AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY VERTICAL, 2016–2019 (USD MILLION)    157
TABLE 204    MIDDLE EAST AND AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY VERTICAL, 2020–2025 (USD MILLION)    157
TABLE 205    MIDDLE EAST AND AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COUNTRY, 2016–2019 (USD MILLION)    158
TABLE 206    MIDDLE EAST AND AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COUNTRY, 2020–2025 (USD MILLION)    158
10.5.4    SAUDI ARABIA    158
TABLE 207    SAUDI ARABIA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    159
TABLE 208    SAUDI ARABIA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    159
TABLE 209    SAUDI ARABIA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    159
TABLE 210    SAUDI ARABIA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    159
10.5.5    UNITED ARAB EMIRATES    160
TABLE 211    UNITED ARAB EMIRATES: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    160
TABLE 212    UNITED ARAB EMIRATES: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    160
TABLE 213    UNITED ARAB EMIRATES: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    160
TABLE 214    UNITED ARAB EMIRATES: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    161
10.5.6    SOUTH AFRICA    161
TABLE 215    SOUTH AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    161
TABLE 216    SOUTH AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    161
TABLE 217    SOUTH AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    162
TABLE 218    SOUTH AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    162
10.5.7    REST OF MIDDLE EAST AND AFRICA    162
TABLE 219    REST OF MIDDLE EAST AND AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    162
TABLE 220    REST OF MIDDLE EAST AND AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    163
TABLE 221    REST OF MIDDLE EAST AND AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    163
TABLE 222    REST OF MIDDLE EAST AND AFRICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    163
10.6    LATIN AMERICA    163
10.6.1    LATIN AMERICA: CLOUD SYSTEM MANAGEMENT MARKET DRIVERS    164
10.6.2    LATIN AMERICA: COVID-19 IMPACT    164
10.6.3    REGULATIONS    164
TABLE 223    LATIN AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
 BY COMPONENT, 2016–2019 (USD MILLION)    164
TABLE 224    LATIN AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY COMPONENT, 2020–2025 (USD MILLION)    164
TABLE 225    LATIN AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
 BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    165
TABLE 226    LATIN AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    165
TABLE 227    LATIN AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    165
TABLE 228    LATIN AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    165
TABLE 229    LATIN AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY VERTICAL, 2016–2019 (USD MILLION)    166
TABLE 230    LATIN AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY VERTICAL, 2020–2025 (USD MILLION)    166
TABLE 231    LATIN AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION)    167
TABLE 232    LATIN AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY COUNTRY, 2020–2025 (USD MILLION)    167
10.6.4    BRAZIL    167
TABLE 233    BRAZIL: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    167
TABLE 234    BRAZIL: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    168
TABLE 235    BRAZIL: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    168
TABLE 236    BRAZIL: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    168
10.6.5    MEXICO    168
TABLE 237    MEXICO: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    169
TABLE 238    MEXICO: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    169
TABLE 239    MEXICO: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    169
TABLE 240    MEXICO: CLOUD SYSTEM MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    169
10.6.6    REST OF LATIN AMERICA    170
TABLE 241    REST OF LATIN AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2016–2019 (USD MILLION)    170
TABLE 242    REST OF LATIN AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY DEPLOYMENT MODEL, 2020–2025 (USD MILLION)    170
TABLE 243    REST OF LATIN AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)    170
TABLE 244    REST OF LATIN AMERICA: CLOUD SYSTEM MANAGEMENT MARKET SIZE,
 BY ORGANIZATION SIZE, 2020–2025 (USD MILLION)    171
11    COMPETITIVE LANDSCAPE    172
11.1    INTRODUCTION    172
11.2    MARKET EVALUATION FRAMEWORK    172
FIGURE 37    MARKET EVALUATION FRAMEWORK    172
11.3    MARKET SHARE OF TOP VENDORS    173
11.4    REVENUE ANALYSIS OF TOP VENDORS    173
FIGURE 38    REVENUE ANALYSIS    174
11.5    KEY MARKET DEVELOPMENTS    175
FIGURE 39    KEY DEVELOPMENTS IN CLOUD SYSTEM MANAGEMENT MARKET DURING 2018–2020    175
11.5.1    NEW PRODUCT LAUNCHES    176
TABLE 245    NEW PRODUCT LAUNCHES, 2018–2020    176
11.5.2    ACQUISITIONS    177
TABLE 246    ACQUISITIONS, 2018–2020    177
11.5.3    PARTNERSHIPS    178
TABLE 247    PARTNERSHIPS, 2018–2020    178
11.5.4    BUSINESS EXPANSIONS    179
TABLE 248    BUSINESS EXPANSIONS, 2018–2020    179
12    COMPANY EVALUATION MATRIX AND PROFILES    180
12.1    INTRODUCTION    180
12.2    COMPANY EVALUATION MATRIX DEFINITIONS AND METHODOLOGY    180
TABLE 249    COMPANY EVALUATION MATRIX: CRITERIA    180
12.2.1    STAR    181
12.2.2    EMERGING LEADERS    181
12.2.3    PERVASIVE    181
12.2.4    OTHERS    181
12.3    COMPANY EVALUATION MATRIX, 2020    182
FIGURE 40    CLOUD SYSTEM MANAGEMENT MARKET (GLOBAL): COMPANY EVALUATION MATRIX, 2020    182
12.4    COMPANY PROFILES    183
(Business Overview, Platform, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
12.4.1    VMWARE    183
FIGURE 41    VMWARE: COMPANY SNAPSHOT    183
FIGURE 42    SWOT ANALYSIS: VMWARE    186
12.4.2    MICROSOFT    187
FIGURE 43    MICROSOFT: COMPANY SNAPSHOT    188
FIGURE 44    SWOT ANALYSIS: MICROSOFT    190
12.4.3    IBM    192
FIGURE 45    IBM: COMPANY SNAPSHOT    192
FIGURE 46    SWOT ANALYSIS: IBM    195
12.4.4    CISCO    196
FIGURE 47    CISCO: COMPANY SNAPSHOT    196
FIGURE 48    CISCO: SWOT ANALYSIS    199
12.4.5    BMC SOFTWARE    200
FIGURE 49    SWOT ANALYSIS: BMC SOFTWARE    202
12.4.6    NEW RELIC    203
FIGURE 50    NEW RELIC: COMPANY SNAPSHOT    203
12.4.7    SPLUNK    206
FIGURE 51    SPLUNK: COMPANY SNAPSHOT    206
12.4.8    SERVICENOW    208
FIGURE 52    SERVICENOW: COMPANY SNAPSHOT    208
12.4.9    DYNATRACE    211
FIGURE 53    DYNATRACE: COMPANY SNAPSHOT    211
12.4.10    DATADOG    213
FIGURE 54    DATADOG: COMPANY SNAPSHOT    213
12.4.11    MICRO FOCUS    215
12.4.12    ORACLE    216
12.4.13    BROADCOM    217
12.4.14    AWS    217
12.4.15    FLEXERA    218
12.4.16    SCIENCELOGIC    218
12.4.17    PUPPET    219
12.4.18    HPE    219
12.4.19    TURBONOMIC    220
12.4.20    APPTIO    220
12.4.21    CHEF    221

12.4.22    DENSIFY    221
12.4.23    RIVERBED    222
12.4.24    GOOGLE    222
*Details on Business Overview, Platform, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.
12.5    STARTUP/SME EVALUATION MATRIX DEFINITIONS AND METHODOLOGY    223
TABLE 250    STARTUP/SME EVALUATION MATRIX: CRITERIA    223
12.5.1    PROGRESSIVE COMPANIES    223
12.5.2    RESPONSIVE COMPANIES    223
12.5.3    DYNAMIC COMPANIES    223
12.5.4    STARTING BLOCKS    224
12.6    STARTUP/SME EVALUATION MATRIX,2020    224
FIGURE 55    CLOUD SYSTEM MANAGEMENT MARKET (GLOBAL): STARTUP/SME EVALUATION MATRIX, 2020    224
12.7    STARTUP/SME PROFILES    225
12.7.1    CLOUDBOLT SOFTWARE    225
12.7.2    DIVVYCLOUD    225
12.7.3    BUNNYSHELL    226
12.7.4    TORII    226
12.7.5    COHESITY    227
12.7.6    GORILLASTACK    227
12.7.7    ANTSLE    228
12.8    RIGHT TO WIN    228
13    ADJACENT MARKET    231
13.1    INTRODUCTION    231
13.2    AIOPS PLATFORM MARKET    231
TABLE 251    AIOPS PLATFORM MARKET SIZE, BY COMPONENT,
2016–2023 (USD MILLION)    231
TABLE 252    AIOPS PLATFORM MARKET SIZE, BY APPLICATION,
2016–2023 (USD MILLION)    231
TABLE 253    AIOPS PLATFORM MARKET SIZE, BY ORGANIZATION SIZE,
2016–2023 (USD MILLION)    232
13.3    CLOUD COMPUTING    232
TABLE 254    CLOUD COMPUTING MARKET SIZE, BY SERVICE MODEL,
2020–2025 (USD BILLION)    232
TABLE 255    CLOUD COMPUTING MARKET SIZE, BY VERTICAL, 2020–2025 (USD BILLION)    233
14    APPENDIX    234
14.1    DISCUSSION GUIDE    234
14.2    KNOWLEDGE STORE    238
14.3    AVAILABLE CUSTOMIZATIONS    240
14.4    RELATED REPORTS    240
14.5    AUTHOR DETAILS    241