Table of Content

1 INTRODUCTION
1.1 Study Deliverables
1.2 Study Assumptions
1.3 Scope of the Study


2 RESEARCH METHODOLOGY


3 EXECUTIVE SUMMARY


4 MARKET DYNAMICS
4.1 Market Overview
4.2 Market Drivers
4.2.1 Hardware Advancement Acting as a Key Enabler for AI in Retail
4.2.2 Disruptive Developments in Retail, including AR, VR, IOT, and New Metrics
4.2.3 Rise of AI First Organizations
4.2.4 Need for Efficiency in Supply Chain Optimization
4.3 Market Restraints
4.3.1 Lack of Professionals, as well as In-house Knowledge for Cultural Readiness
4.4 Industry Value Chain Analysis
4.5 Porter’s Five Forces Analysis
4.5.1 Threat of New Entrants
4.5.2 Bargaining Power of Buyers/Consumers
4.5.3 Bargaining Power of Suppliers
4.5.4 Threat of Substitute Products
4.5.5 Intensity of Competitive Rivalry
4.6 Industry Policies
4.7 Assessment of Impact of COVID-19 on the Industry


5 AI Adoption in the Retail Industry
5.1 AI Penetration with Retailers (Historical, Current, and Forecast)
5.2 AI penetration by Retailer Size (Large and Medium)
5.3 AI Use Cases in Operations
5.3.1 Logistics and Distribution
5.3.2 Planning and Procurement
5.3.3 Production
5.3.4 In-store Operations
5.3.5 Sales and Marketing
5.4 AI Retail Startups (Equity Funding vs Equity Deals)
5.5 Road Ahead for AI in Retail


6 MARKET SEGMENTATION
6.1 Channel
6.1.1 Omnichannel
6.1.2 Brick and Mortar
6.1.3 Pure-play Online Retailers
6.2 Solution
6.2.1 Software
6.2.1.1 On Premise
6.2.1.2 Cloud
6.2.2 Service
6.3 Application
6.3.1 Apparel and Footwear
6.3.2 Food and Grocery
6.3.3 Electronics and Home Appliances
6.3.4 Home Improvement
6.3.5 Other Applications
6.4 Technology
6.4.1 Machine Learning
6.4.2 Natural Language Processing
6.4.3 Chatbots
6.4.4 Image and Video Analytics
6.4.5 Swarm Intelligence


7 COMPETITIVE LANDSCAPE
7.1 Company Profiles
7.1.1 Amazon Web Services Inc.
7.1.2 Microsoft Corporation
7.1.3 SAP SE
7.1.4 Google LLC
7.1.5 IBM Corporation
7.1.6 Salesforce.com Inc.
7.1.7 Oracle Corporation
7.1.8 ViSenze Pte Ltd
7.1.9 Sentient Technologies Holdings Limited
7.1.10 Sophos Inc. (Thoma Bravo)


8 INVESTMENT ANALYSIS


9 MARKET TRENDS AND FUTURE OPPORTUNITIES