Table of Content

1 INTRODUCTION
1.1 Study Assumptions & Market Definition
1.2 Scope of the Study


2 RESEARCH METHODOLOGY


3 EXECUTIVE SUMMARY


4 MARKET DYNAMICS
4.1 Market Overview
4.2 Market Drivers
4.2.1 Increasing Focus on Improving Customer Experience
4.2.2 Massive Growth of E-commerce Across Various Industries
4.3 Market Restraints
4.3.1 Privacy and Security Concerns
4.4 Industry Attractiveness - Porter’s Five Forces Analysis
4.4.1 Bargaining Power of Suppliers
4.4.2 Bargaining Power of Buyers/Consumers
4.4.3 Threat of New Entrants
4.4.4 Threat of Substitute Products
4.4.5 Intensity of Competitive Rivalry
4.5 Assessment of Impact of Covid-19 on the Market


5 MARKET SEGMENTATION
5.1 By End-user Industry
5.1.1 Fashion & Apparel
5.1.2 Pharmaceutical & Grocery
5.1.3 Electronics & Appliances
5.1.4 Food & Beverage
5.1.5 Other End-user Industry (Beauty & Personal Care, Travel & Tourism)
5.2 By Platform
5.2.1 B2B Commerce
5.2.2 B2C Commerce
5.3 By Offering
5.3.1 Private Cloud
5.3.2 Public Cloud
5.3.3 Hybrid Cloud
5.4 Geography
5.4.1 North America
5.4.2 Europe
5.4.3 Asia-Pacific
5.4.4 Latin America
5.4.5 Middle-East & Africa


6 COMPETITIVE LANDSCAPE
6.1 Company Profiles*
6.1.1 Salesforce.com, Inc.
6.1.2 Lightwell Inc. (IBM Corporation)
6.1.3 SAP SE (Maihiro GmbH)
6.1.4 Oracle Corporation
6.1.5 BigCommerce Pty. Ltd.
6.1.6 Shopify Inc.
6.1.7 Episerver
6.1.8 Amazon Web Services, Inc.
6.1.9 Magento (Adobe, Inc.)
6.1.10 Apttus Corporation
6.1.11 Google LLC


7 INVESTMENT ANALYSIS


8 MARKET OPPORTUNITIES AND FUTURE TRENDS