1 INTRODUCTION 23
1.1 INTRODUCTION TO COVID-19 23
1.2 COVID-19 HEALTH ASSESSMENT 23
1.3 COVID-19 ECONOMIC ASSESSMENT 25
1.3.1 COVID-19 ECONOMIC IMPACT?SCENARIO ASSESSMENT 25
1.4 OBJECTIVES OF THE STUDY 29
1.5 MARKET DEFINITION 29
1.5.1 INCLUSIONS AND EXCLUSIONS 29
1.6 MARKET SCOPE 30
1.6.1 MARKET SEGMENTATION 30
1.6.2 REGIONS COVERED 31
1.6.3 YEARS CONSIDERED FOR THE STUDY 31
1.7 CURRENCY CONSIDERED 31
1.8 STAKEHOLDERS 32
1.9 SUMMARY OF CHANGES 32

2 RESEARCH METHODOLOGY 34
2.1 RESEARCH DATA 34
2.1.1 SECONDARY DATA 35
2.1.2 PRIMARY DATA 36
2.1.2.1 Breakup of primary profiles 36
2.1.2.2 Key industry insights 37
2.2 MARKET BREAKUP AND DATA TRIANGULATION 38
2.3 MARKET SIZE ESTIMATION 39
2.3.1 TOP-DOWN APPROACH 41
2.3.2 BOTTOM-UP APPROACH 42
2.4 MARKET FORECAST 42
2.5 ASSUMPTIONS FOR THE STUDY 43
2.6 LIMITATIONS OF THE STUDY 44

3 EXECUTIVE SUMMARY 45

4 PREMIUM INSIGHTS 54
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE ENERGY AND
UTILITIES ANALYTICS MARKET 54
4.2 ENERGY AND UTILITIES ANALYTICS MARKET: TOP APPLICATIONS 54
4.3 ENERGY AND UTILITIES ANALYTICS MARKET: BY REGION 55
4.4 ENERGY AND UTILITIES ANALYTICS MARKET IN NORTH AMERICA,
BY APPLICATION AND CLOUD TYPE 55

5 MARKET OVERVIEW AND INDUSTRY TRENDS 56
5.1 INTRODUCTION 56
5.2 MARKET EVOLUTION 56
5.3 MARKET DYNAMICS 57
5.3.1 DRIVERS 57
5.3.1.1 Mounting adoption of smart meters to enable two?way communication between companies and customers 57
5.3.1.2 Prioritization of power generation planning and the need
for accurate forecasting 58
5.3.1.3 Increasing investments in digital channels to improve customer processes, experience, and perceived customer value 58
5.3.1.4 Business need for operational efficiency and risk mitigation 58
5.3.2 RESTRAINTS 59
5.3.2.1 Legacy database technologies limiting utility effectiveness 59
5.3.2.2 Technological and analytical skills gaps within the existing workforce 59
5.3.2.3 Stringent government rules and regulations 59
5.3.3 OPPORTUNITIES 60
5.3.3.1 Increasing investments in smart grid and
advanced metering infrastructure 60
5.3.3.2 Rising internet penetration and adoption of IoT devices 60
5.3.4 CHALLENGES 61
5.3.4.1 Inability to analyze streaming IoT data 61
5.3.4.2 COVID-19 to have a significant impact on the energy
and utilities sector 61
5.4 CASE STUDIES 62
5.4.1 ELSTER USED MICROSTRATEGY TO UNLOCK BUSINESS INSIGHTS 62
5.4.2 ENEXIS ADOPTED SAS VISUAL ANALYTICS SOLUTION TO GIVE EMPLOYEES THE INSIGHTS THEY NEED, QUICKLY AND ACCURATELY 62
5.4.3 CEMIG IMPLEMENTED SAS ENTERPRISE MINER TO IDENTIFY ENERGY THEFTS 63
5.4.4 E.ON PARTNERED WITH TABLEAU TO GENERATE REAL-TIME, MAP-BASED ANALYSIS FOR SENSORS 63
5.4.5 A US-BASED UTILITY FIRM PARTNERED WITH COGNIZANT TO
UPGRADE ITS LEGACY SYSTEMS 64
5.4.6 STORENGY IMPLEMENTED OPENTEXT ANALYTICS SUITE TO IMPROVE ITS DAILY REPORT GRANULARITY 65
5.4.7 CENTRICA ADOPTED CLOUDERA’S SOLUTIONS TO CREATE A
CENTRALIZED IT INFRASTRUCTURE 65
5.4.8 MESHPOWER COLLABORATED WITH JAVELIN GROUP AND ALTERYX TO ANALYZE SITE SELECTION 66
5.4.9 TRANSPOWER NZ LTD. ADOPTED SCHNEIDER ELECTRIC SOLUTION TO
HAVE CLEAR VISIBILITY INTO THE ENTIRE POWER SYSTEM 67
5.4.10 EATON TO PROVIDE KEY WIND POWER TECHNOLOGIES TO GUODIAN UNITED POWER TECHNOLOGY COMPANY LTD 67
5.5 ENERGY AND UTILITIES ANALYTICS: USE CASES 68
5.6 VALUE CHAIN ANALYSIS 69
5.7 REGULATORY COMPLIANCES 69
5.7.1 GENERAL DATA PROTECTION REGULATION 70
5.7.2 FEDERAL ENERGY REGULATORY COMMISSION 70
5.7.3 EUROPEAN MARKET INFRASTRUCTURE REGULATION 70
5.7.4 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 71
5.8 ENERGY AND UTILITIES ANALYTICS: TYPES 71
5.9 ENERGY AND UTILITIES ANALYTICS: DATA FLOW MODEL 73
5.10 FUTURE OUTLOOK 75
5.10.1 AI AND ANALYTICS 75
5.10.2 BLOCKCHAIN AND ANALYTICS 75
5.10.3 IOT AND ANALYTICS 76
5.10.4 SUSTAINABILITY ANALYTICS 76
5.10.5 CARBON FOOTPRINT AND ANALYTICS 76
5.10.6 CLEAN ENERGY AND ANALYTICS 77

6 COVID-19 IMPACT ON ENERGY AND UTILITIES ANALYTICS MARKET 78
6.1 INTRODUCTION 78

7 ENERGY AND UTILITIES ANALYTICS MARKET, BY COMPONENT 80
7.1 INTRODUCTION 81
7.1.1 COMPONENT: COVID-19 IMPACT 81
7.2 SOLUTIONS 82
7.2.1 SOLUTIONS: ENERGY AND UTILITIES ANALYTICS MARKET DRIVERS 83
7.2.2 PLATFORM 84
7.2.3 SOFTWARE 84
7.3 SERVICES 84
7.3.1 SERVICES: ENERGY AND UTILITIES ANALYTICS MARKET DRIVERS 85
7.3.2 MANAGED SERVICES 86
7.3.3 PROFESSIONAL SERVICES 86
7.3.3.1 Consulting 87
7.3.3.2 Support and maintenance 87
7.3.3.3 Deployment and integration 88

8 ENERGY AND UTILITIES ANALYTICS MARKET, BY DEPLOYMENT MODE 89
8.1 INTRODUCTION 90
8.1.1 DEPLOYMENT MODE: COVID-19 IMPACT 90
8.2 ON-PREMISES 91
8.2.1 ON-PREMISES: ENERGY AND UTILITIES ANALYTICS MARKET DRIVERS 91
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8.3 CLOUD 92
8.3.1 CLOUD: ENERGY AND UTILITIES ANALYTICS MARKET DRIVERS 92
8.3.2 PUBLIC CLOUD 93
8.3.3 PRIVATE CLOUD 93
8.3.4 HYBRID CLOUD 94

9 ENERGY AND UTILITIES ANALYTICS MARKET, BY ORGANIZATION SIZE 95
9.1 INTRODUCTION 96
9.1.1 ORGANIZATION SIZE: COVID-19 IMPACT 96
9.2 LARGE ENTERPRISES 97
9.2.1 LARGE ENTERPRISES: ENERGY AND UTILITIES ANALYTICS MARKET DRIVERS 97
9.3 SMALL AND MEDIUM-SIZED ENTERPRISES 98
9.3.1 SMALL AND MEDIUM-SIZED ENTERPRISES: ENERGY AND
UTILITIES ANALYTICS MARKET DRIVERS 98

10 ENERGY AND UTILITIES ANALYTICS MARKET, BY APPLICATION 99
10.1 INTRODUCTION 100
10.2 UPSTREAM APPLICATIONS 101
10.2.1 UPSTREAM APPLICATIONS: COVID-19 IMPACT 101
10.2.2 UPSTREAM APPLICATIONS: ENERGY AND UTILITIES
ANALYTICS MARKET DRIVERS 101
10.2.3 EXPLORATION AND DRILLING ANALYTICS 103
10.2.4 PRODUCTION PLANNING AND FORECASTING ANALYTICS 103
10.2.5 FIELD SURVEILLANCE ANALYTICS 103
10.2.6 WORKFORCE MANAGEMENT ANALYTICS 104
10.2.7 PREDICTIVE ASSET ANALYTICS 104
10.3 MIDSTREAM APPLICATIONS 105
10.3.1 MIDSTREAM APPLICATIONS: COVID-19 IMPACT 105
10.3.2 MIDSTREAM APPLICATIONS: ENERGY AND UTILITIES
ANALYTICS MARKET DRIVERS 105
10.3.3 LOGISTICS AND SUPPLY CHAIN ANALYTICS 106
10.3.4 GRID ANALYTICS 107
10.3.5 STORAGE OPTIMIZATION ANALYTICS 107
10.4 DOWNSTREAM APPLICATIONS 107
10.4.1 DOWNSTREAM APPLICATIONS: COVID-19 IMPACT 108
10.4.2 DOWNSTREAM APPLICATIONS: ENERGY AND UTILITIES
ANALYTICS MARKET DRIVERS 108
10.4.3 PRICING ANALYTICS 109
10.4.4 ADVANCED METERING INFRASTRUCTURE ANALYTICS 109
10.4.5 CUSTOMER ANALYTICS 110
10.4.6 CALL CENTER OPTIMIZATION 110
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11 ENERGY AND UTILITIES ANALYTICS MARKET, BY VERTICAL 111
11.1 INTRODUCTION 112
11.2 ENERGY 113
11.2.1 ENERGY: COVID-19 IMPACT 113
11.2.2 ENERGY VERTICAL: ENERGY AND UTILITIES ANALYTICS MARKET DRIVERS 114
11.2.3 OIL AND GAS 115
11.2.4 RENEWABLE ENERGY 115
11.2.5 MINING 116
11.2.6 OTHERS 116
11.3 UTILITIES 117
11.3.1 UTILITIES: COVID-19 IMPACT 117
11.3.2 UTILITIES VERTICAL: ENERGY AND UTILITIES ANALYTICS MARKET DRIVERS 117
11.3.3 ELECTRICITY 119
11.3.4 WATER 119
11.3.5 WASTE 119
12 ENERGY AND UTILITIES ANALYTICS MARKET, BY REGION 120
12.1 INTRODUCTION 121
12.2 NORTH AMERICA 123
12.2.1 NORTH AMERICA: ENERGY AND UTILITIES ANALYTICS MARKET DRIVERS 123
12.2.2 NORTH AMERICA: COVID-19 EFFECT 123
12.2.3 UNITED STATES 131
12.2.3.1 United States: COVID-19 effect 131
12.2.4 CANADA 132
12.2.4.1 Canada: COVID-19 effect 132
12.3 EUROPE 133
12.3.1 EUROPE: ENERGY AND UTILITIES ANALYTICS MARKET DRIVERS 133
12.3.2 EUROPE: COVID-19 EFFECT 133
12.3.3 UNITED KINGDOM 140
12.3.3.1 United Kingdom: COVID-19 effect 140
12.3.4 GERMANY 141
12.3.4.1 Germany: COVID-19 effect 141
12.3.5 REST OF EUROPE 142
12.3.5.1 Rest of Europe: COVID-19 effect 142
12.4 ASIA PACIFIC 144
12.4.1 ASIA PACIFIC: ENERGY AND UTILITIES ANALYTICS MARKET DRIVERS 144
12.4.2 ASIA PACIFIC: COVID-19 EFFECT 144
12.4.3 CHINA 152
12.4.3.1 China: COVID-19 effect 152
12.4.4 JAPAN 153
12.4.4.1 Japan: COVID-19 effect 153
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12.4.5 INDIA 154
12.4.5.1 India: COVID-19 effect 154
12.4.6 REST OF ASIA PACIFIC 155
12.4.6.1 Rest of Asia Pacific: COVID-19 effect 155
12.5 MIDDLE EAST AND AFRICA 156
12.5.1 MIDDLE EAST AND AFRICA: ENERGY AND UTILITIES
ANALYTICS MARKET DRIVERS 156
12.5.2 MIDDLE EAST AND AFRICA: COVID-19 EFFECT 156
12.5.3 KINGDOM OF SAUDI ARABIA 163
12.5.3.1 Kingdom of Saudi Arabia: COVID-19 effect 163
12.5.4 UNITED ARAB EMIRATES 164
12.5.4.1 United Arab Emirates: COVID-19 effect 164
12.5.5 SOUTH AFRICA 164
12.5.5.1 South Africa: COVID-19 effect 165
12.5.6 REST OF MIDDLE EAST AND AFRICA 165
12.5.6.1 Rest of Middle East and Africa: COVID-19 effect 165
12.6 LATIN AMERICA 167
12.6.1 LATIN AMERICA: ENERGY AND UTILITIES ANALYTICS MARKET DRIVERS 167
12.6.2 LATIN AMERICA: COVID-19 IMPACT 167
12.6.3 BRAZIL 174
12.6.3.1 Brazil: COVID-19 impact 174
12.6.4 MEXICO 175
12.6.4.1 Mexico: COVID-19 impact 175
12.6.5 REST OF LATIN AMERICA 176
12.6.5.1 Rest of Latin America: COVID-19 impact 176

13 COMPETITIVE LANDSCAPE 178
13.1 KEY MARKET DEVELOPMENTS 178
13.1.1 NEW PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS 178
13.1.2 BUSINESS EXPANSIONS 180
13.1.3 MERGERS AND ACQUISITIONS 181
13.1.4 PARTNERSHIPS, AGREEMENTS, CONTRACTS, AND COLLABORATIONS 182
13.2 COMPETITIVE LEADERSHIP MAPPING 183
13.2.1 MARKET RANKING ANALYSIS, BY COMPANY 183
13.2.2 STAR 184
13.2.3 EMERGING LEADER 184
13.2.4 PERVASIVE 184
13.2.5 EMERGING COMPANIES 184
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14 COMPANY PROFILES 186
14.1 INTRODUCTION 186
(Business and Financial Overview, Solutions and Services Offered, SWOT Analysis, Recent Developments, and MnM View)*
14.2 MICROSOFT 186
14.3 EATON 191
14.4 IBM 197
14.5 SAP 201
14.6 GE 205
14.7 AWS 209
14.8 ORACLE 214
14.9 SCHNEIDER ELECTRIC 218
14.10 SIEMENS 220
14.11 CISCO 223
14.12 GOOGLE 225
14.13 SAS INSTITUTE 227
14.14 SALESFORCE 230
14.15 OPENTEXT 233
14.16 TERADATA 236
14.17 INTEL 239
14.18 ATOS 242
14.19 MICROSTRATEGY 245
14.20 ALTERYX 248
14.21 TIBCO SOFTWARE 251
14.22 QLIK 254
14.23 YELLOWFIN 257
14.24 BOARD INTERNATIONAL 259
14.25 INFOR 260
* Business and Financial Overview, Solutions and Services Offered, SWOT Analysis, Recent Developments, and MnM View might not be captured in case of unlisted companies.

15 APPENDIX 261
15.1 INDUSTRY EXPERTS 261
15.2 DISCUSSION GUIDE 262
15.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 272
15.4 AVAILABLE CUSTOMIZATIONS 274
15.5 RELATED REPORTS 274
15.6 AUTHOR DETAILS 275