Table of Content

TABLE OF CONTENT

1 EXECUTIVE SUMMARY
1.1 MARKET ATTRACTIVENESS ANALYSIS 17
1.1.1 GLOBAL WORKFORCE MANAGEMENT MARKET, BY REGION 18

2 MARKET INTRODUCTION
2.1 DEFINITION 19
2.2 SCOPE OF THE STUDY 19
2.3 RESEARCH OBJECTIVE 19
2.4 MARKET STRUCTURE 20

3 RESEARCH METHODOLOGY

4 MARKET INSIGHTS

5 MARKET DYNAMICS
5.1 INTRODUCTION 31
5.1 DRIVERS 32
5.1.1 INCREASING AUTOMATION IN WORKPLACES 32
5.1.2 ADOPTION OF WORKFORCE ANALYTICS 33
5.1.3 GROWING DEMAND FOR CLOUD-BASED SOLUTIONS 33
5.1.4 DRIVERS IMPACT ANALYSIS 34
5.2 RESTRAINT 34
5.2.1 HIGH TRAINING COSTS 34
5.2.2 RESTRAINT IMPACT ANALYSIS 35
5.3 OPPORTUNITY 35
5.3.1 EMERGENCE OF APP-BASED WORKFORCE MANAGEMENT SOLUTIONS 35

6 MARKET FACTOR ANALYSIS
6.1 VALUE CHAIN ANALYSIS 36
6.1.1 TECHNOLOGY PROVIDERS/PARTNERS 36
6.1.2 WORKFORCE MANAGEMENT SOLUTION PROVIDERS 36
6.1.3 SERVICE PROVIDERS AND RESELLERS 37
6.1.4 END USER 37

7 MARKET FACTOR ANALYSIS
7.1 PORTER’S FIVE FORCES MODEL 38
7.1.1 BARGAINING POWER OF SUPPLIERS 39
7.1.2 BARGAINING POWER OF BUYERS 39
7.1.3 THREAT OF NEW ENTRANTS 39
7.1.4 THREAT OF SUBSTITUTES 39
7.1.5 INTENSITY OF RIVALRY 39

8 MARKET ALERTS
8.1 IMPACT ANALYSIS OF EMERGING TECHNOLOGY 40
8.1.1 ARTIFICIAL INTELLIGENCE 40
8.1.2 BIG DATA ANALYTICS 40
8.2 BEST PRACTICES 41
8.3 USE CASES 41
8.3.1 STREAMLINING OF COMPANY PROCESS 41
8.3.2 MANAGING TIME AND ATTENDANCE OF EMPLOYEES 41
8.3.3 STAFFING 41
8.3.4 BIOMETRICS AND INTEGRATION WITH EXISTING SYSTEMS 42

9 GLOBAL WORKFORCE MANAGEMENT MARKET, BY COMPONENT
9.1 OVERVIEW 43
9.1.1 WORKFORCE MANAGEMENT: MARKET ESTIMATES & FORECAST, BY COMPONENT, 2018–2024 44
9.1.2 WORKFORCE MANAGEMENT: MARKET ESTIMATES & FORECAST, BY SOLUTION, 2018–2024 44
9.1.3 WORKFORCE MANAGEMENT: MARKET ESTIMATES & FORECAST, BY SERVICES, 2018–2024 46
9.2 SOLUTION 47
9.2.1 TIME AND ATTENDANCE MANAGEMENT 47
9.2.2 ABSENCE MANAGEMENT 47
9.2.3 WORKFORCE SCHEDULING 47
9.2.4 WORKFORCE ANALYTICS 47
9.2.5 PERFORMANCE MANAGEMENT 47
9.2.6 DESKTOP AND PROCESS ANALYTICS 47
9.2.7 OTHERS 48
9.3 SERVICES 48
9.3.1 IMPLEMENTATION SERVICES 48
9.3.2 TRAINING AND EDUCATION SERVICES 48
9.3.3 SUPPORT AND MAINTENANCE 48

10 GLOBAL WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE
10.1 OVERVIEW 49
10.1.1 WORKFORCE MANAGEMENT: MARKET ESTIMATES & FORECAST, BY DEPLOYMENT MODE, 2018–2024 50
10.2 ON-PREMISE 51
10.3 CLOUD 51

11 GLOBAL WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE
11.1 OVERVIEW 52
11.1.1 WORKFORCE MANAGEMENT: MARKET ESTIMATES & FORECAST, BY ORGANIZATION SIZE, 2018–2024 53
11.2 SMALL & MEDIUM ENTERPRISE 53
11.3 LARGE ENTERPRISE 53

12 GLOBAL WORKFORCE MANAGEMENT MARKET, BY VERTICAL
12.1 OVERVIEW 54
12.1.1 WORKFORCE MANAGEMENT: MARKET ESTIMATES & FORECAST, BY VERTICAL, 2018–2024 55
12.2 BFSI 56
12.3 IT AND TELECOMMUNICATION 56
12.4 ENERGY AND UTILITY 56
12.5 MANUFACTURING 57
12.6 RETAIL 57
12.7 TRANSPORTATION AND LOGISTICS 57
12.8 HEALTHCARE 58
12.9 GOVERNMENT AND DEFENSE 58
12.10 OTHERS 58

13 GLOBAL WORKFORCE MANAGEMENT MARKET, BY REGION
13.1 OVERVIEW 59
13.2 NORTH AMERICA 61
13.2.1 US 65
13.2.2 CANADA 68
13.2.3 MEXICO 71
13.3 EUROPE 75
13.3.1 GERMANY 79
13.3.2 UK 82
13.3.3 FRANCE 85
13.3.4 REST OF EUROPE 88
13.4 ASIA-PACIFIC 92
13.4.1 CHINA 96
13.4.2 INDIA 99
13.4.3 JAPAN 102
13.4.4 AUSTRALIA 105
13.4.5 REST OF APAC 108
13.5 REST OF THE WORLD 112
13.5.1 MEA 116
13.5.2 SOUTH AMERICA 119

14 COMPETITIVE LANDSCAPE 123
14.1 COMPETITIVE SCENARIO 123
14.2 OVERVIEW 123
14.3 COMPETITIVE BENCHMARKING 124

15 COMPANY PROFILES 125
15.1 IBM CORPORATION 125
15.1.1 COMPANY OVERVIEW 125
15.1.2 FINANCIAL OVERVIEW 126
15.1.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 127
15.1.4 KEY DEVELOPMENTS 127
15.1.5 SWOT ANALYSIS 128
15.1.6 KEY STRATEGIES 128
15.2 ORACLE CORPORATION 129
15.2.1 COMPANY OVERVIEW 129
15.2.2 FINANCIAL OVERVIEW 130
15.2.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 131
15.2.4 KEY DEVELOPMENTS 131
15.2.5 SWOT ANALYSIS 132
15.2.6 KEY STRATEGIES 132
15.3 SAP SE 133
15.3.1 COMPANY OVERVIEW 133
15.3.2 FINANCIAL OVERVIEW 134
15.3.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 134
15.3.4 KEY DEVELOPMENTS 135
15.3.5 SWOT ANALYSIS 135
15.3.6 KEY STRATEGIES 136
15.4 KRONOS INCORPORATED 137
15.4.1 COMPANY OVERVIEW 137
15.4.2 FINANCIAL OVERVIEW 137
15.4.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 138
15.4.4 KEY DEVELOPMENTS 138
15.4.5 SWOT ANALYSIS 139
15.4.6 KEY STRATEGIES 139
15.5 ADP, LLC. 140
15.5.1 COMPANY OVERVIEW 140
15.5.2 FINANCIAL OVERVIEW 141
15.5.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 142
15.5.4 KEY DEVELOPMENTS 142
15.5.5 SWOT ANALYSIS 143
15.5.6 KEY STRATEGIES 143
15.6 ULTIMATE SOFTWARE 144
15.6.1 COMPANY OVERVIEW 144
15.6.2 FINANCIAL OVERVIEW 145
15.6.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 146
15.6.4 KEY DEVELOPMENTS 146
15.6.5 SWOT ANALYSIS 147
15.6.6 KEY STRATEGIES 147
15.7 WORKDAY, INC 148
15.7.1 COMPANY OVERVIEW 148
15.7.2 FINANCIAL OVERVIEW 149
15.7.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 150
15.7.4 KEY DEVELOPMENTS 150
15.7.5 SWOT ANALYSIS 151
15.7.6 KEY STRATEGIES 151
15.8 VERINT SYSTEMS INC 152
15.8.1 COMPANY OVERVIEW 152
15.8.2 FINANCIAL OVERVIEW 153
15.8.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 154
15.8.4 KEY DEVELOPMENTS 154
15.8.5 SWOT ANALYSIS 155
15.8.6 KEY STRATEGIES 155
15.9 WORKFORCE SOFTWARE LLC 156
15.9.1 COMPANY OVERVIEW 156
15.9.2 FINANCIAL OVERVIEW 156
15.9.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 156
15.9.4 KEY DEVELOPMENTS 156
15.9.5 KEY STRATEGIES 156
15.10 REFLEXIS SYSTEMS, INC. 157
15.10.1 COMPANY OVERVIEW 157
15.10.2 FINANCIAL OVERVIEW 157
15.10.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 157
15.10.4 KEY DEVELOPMENTS 157
15.10.5 KEY STRATEGIES 157
15.11 ATOSS SOFTWARE AG 158
15.11.1 COMPANY OVERVIEW 158
15.11.2 FINANCIAL OVERVIEW 159
15.11.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 160
15.11.4 KEY DEVELOPMENTS 160
15.11.5 SWOT ANALYSIS 161
15.11.6 KEY STRATEGIES 161
15.12 HUNTINGTON BUSINESS SYSTEMS 162
15.12.1 COMPANY OVERVIEW 162
15.12.2 FINANCIAL OVERVIEW 162
15.12.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 162
15.12.4 KEY DEVELOPMENTS 162
15.12.5 KEY STRATEGIES 162

14 COMPETITIVE LANDSCAPE
14.1 COMPETITIVE SCENARIO 123
14.2 OVERVIEW 123
14.3 COMPETITIVE BENCHMARKING 124

15 COMPANY PROFILES
15.1 IBM CORPORATION 125
15.1.1 COMPANY OVERVIEW 125
15.1.2 FINANCIAL OVERVIEW 126
15.1.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 127
15.1.4 KEY DEVELOPMENTS 127
15.1.5 SWOT ANALYSIS 128
15.1.6 KEY STRATEGIES 128
15.2 ORACLE CORPORATION 129
15.2.1 COMPANY OVERVIEW 129
15.2.2 FINANCIAL OVERVIEW 130
15.2.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 131
15.2.4 KEY DEVELOPMENTS 131
15.2.5 SWOT ANALYSIS 132
15.2.6 KEY STRATEGIES 132
15.3 SAP SE 133
15.3.1 COMPANY OVERVIEW 133
15.3.2 FINANCIAL OVERVIEW 134
15.3.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 134
15.3.4 KEY DEVELOPMENTS 135
15.3.5 SWOT ANALYSIS 135
15.3.6 KEY STRATEGIES 136
15.4 KRONOS INCORPORATED 137
15.4.1 COMPANY OVERVIEW 137
15.4.2 FINANCIAL OVERVIEW 137
15.4.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 138
15.4.4 KEY DEVELOPMENTS 138
15.4.5 SWOT ANALYSIS 139
15.4.6 KEY STRATEGIES 139
15.5 ADP, LLC. 140
15.5.1 COMPANY OVERVIEW 140
15.5.2 FINANCIAL OVERVIEW 141
15.5.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 142
15.5.4 KEY DEVELOPMENTS 142
15.5.5 SWOT ANALYSIS 143
15.5.6 KEY STRATEGIES 143
15.6 ULTIMATE SOFTWARE 144
15.6.1 COMPANY OVERVIEW 144
15.6.2 FINANCIAL OVERVIEW 145
15.6.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 146
15.6.4 KEY DEVELOPMENTS 146
15.6.5 SWOT ANALYSIS 147
15.6.6 KEY STRATEGIES 147
15.7 WORKDAY, INC 148
15.7.1 COMPANY OVERVIEW 148
15.7.2 FINANCIAL OVERVIEW 149
15.7.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 150
15.7.4 KEY DEVELOPMENTS 150
15.7.5 SWOT ANALYSIS 151
15.7.6 KEY STRATEGIES 151
15.8 VERINT SYSTEMS INC 152
15.8.1 COMPANY OVERVIEW 152
15.8.2 FINANCIAL OVERVIEW 153
15.8.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 154
15.8.4 KEY DEVELOPMENTS 154
15.8.5 SWOT ANALYSIS 155
15.8.6 KEY STRATEGIES 155
15.9 WORKFORCE SOFTWARE LLC 156
15.9.1 COMPANY OVERVIEW 156
15.9.2 FINANCIAL OVERVIEW 156
15.9.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 156
15.9.4 KEY DEVELOPMENTS 156
15.9.5 KEY STRATEGIES 156
15.10 REFLEXIS SYSTEMS, INC. 157
15.10.1 COMPANY OVERVIEW 157
15.10.2 FINANCIAL OVERVIEW 157
15.10.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 157
15.10.4 KEY DEVELOPMENTS 157
15.10.5 KEY STRATEGIES 157
15.11 ATOSS SOFTWARE AG 158
15.11.1 COMPANY OVERVIEW 158
15.11.2 FINANCIAL OVERVIEW 159
15.11.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 160
15.11.4 KEY DEVELOPMENTS 160
15.11.5 SWOT ANALYSIS 161
15.11.6 KEY STRATEGIES 161
15.12 HUNTINGTON BUSINESS SYSTEMS 162
15.12.1 COMPANY OVERVIEW 162
15.12.2 FINANCIAL OVERVIEW 162
15.12.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 162
15.12.4 KEY DEVELOPMENTS 162
15.12.5 KEY STRATEGIES 162

16 APPENDIX



List of Figures


FIGURE 1 MARKET ATTRACTIVENESS ANALYSIS: GLOBAL WORKFORCE MANAGEMENT MARKET 17

FIGURE 2 GLOBAL WORKFORCE MANAGEMENT MARKET ANALYSIS, BY REGION 18

FIGURE 1 GLOBAL WORKFORCE MANAGEMENT MARKET: STRUCTURE 20

FIGURE 2 BOTTOM-UP AND TOP-DOWN APPROACHES 26

FIGURE 3 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET SIZE & MARKET SHARE, BY COUNTRY (2018 VS 2024) 29

FIGURE 4 EUROPE: WORKFORCE MANAGEMENT MARKET SIZE & MARKET SHARE, BY COUNTRY (2018 VS 2024) 29

FIGURE 5 ASIA-PACIFIC: WORKFORCE MANAGEMENT MARKET SIZE & MARKET SHARE, BY COUNTRY (2018 VS 2024) 30

FIGURE 6 REST OF THE WORLD: WORKFORCE MANAGEMENT MARKET SIZE & MARKET SHARE, BY COUNTRY (2018 VS 2024) 30

FIGURE 7 DROC ANALYSIS OF GLOBAL WORKFORCE MANAGEMENT MARKET 31

FIGURE 8 WORKFORCE AUTOMATION IMPACT 32

FIGURE 9 DRIVERS IMPACT ANALYSIS 34

FIGURE 10 RESTRAINT IMPACT ANALYSIS 35

FIGURE 11 VALUE CHAIN: GLOBAL WORKFORCE MANAGEMENT MARKET 36

FIGURE 12 PORTER’S FIVE FORCES MODEL: GLOBAL WORKFORCE MANAGEMENT MARKET 38

FIGURE 13 GLOBAL WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018 (% SHARE) 43

FIGURE 14 GLOBAL WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018 TO 2024 (USD MILLION) 43

FIGURE 15 GLOBAL WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018 (% SHARE) 49

FIGURE 16 GLOBAL WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018 TO 2024 (USD MILLION) 49

FIGURE 17 GLOBAL WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018 (% SHARE) 52

FIGURE 18 GLOBAL WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018 TO 2024 (USD MILLION) 52

FIGURE 19 GLOBAL WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018 (% SHARE) 54

FIGURE 20 GLOBAL WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018 TO 2024 (USD MILLION) 55

FIGURE 21 GLOBAL WORKFORCE MANAGEMENT MARKET, BY REGION, 2018 TO 2024 (USD MILLION) 59

FIGURE 22 GLOBAL WORKFORCE MANAGEMENT MARKET, BY REGION, 2018 (% SHARE) 60

FIGURE 23 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET SHARE, BY COUNTRY, 2018 (% SHARE) 61

FIGURE 24 NORTH AMERICA WORKFORCE MANAGEMENT MARKET, BY COUNTRY, 2018 & 2024 (USD MILLION) 61

FIGURE 25 EUROPE: WORKFORCE MANAGEMENT MARKET SHARE, BY COUNTRY, 2018 (% SHARE) 75

FIGURE 26 EUROPE: WORKFORCE MANAGEMENT MARKET, BY COUNTRY, 2018 & 2024 (USD MILLION) 76

FIGURE 27 ASIA-PACIFIC: WORKFORCE MANAGEMENT MARKET SHARE, BY COUNTRY, 2018 (% SHARE) 92

FIGURE 28 ASIA-PACIFIC: WORKFORCE MANAGEMENT MARKET, BY COUNTRY, 2018 & 2024 (USD MILLION) 92

FIGURE 29 REST OF THE WORLD: WORKFORCE MANAGEMENT MARKET SHARE, BY REGION, 2018 (% SHARE) 112

FIGURE 30 REST OF THE WORLD: WORKFORCE MANAGEMENT MARKET, BY REGION, 2018 & 2024 (USD MILLION) 112

FIGURE 31 BENCHMARKING OF MAJOR COMPETITORS 124


List of Tables


TABLE 1 MARKET SYNOPSIS 16

TABLE 2 WORKFORCE MANAGEMENT: MARKET ESTIMATES & FORECAST, BY COMPONENT, 2018–2024 (USD MILLION) 44

TABLE 3 WORKFORCE MANAGEMENT: MARKET ESTIMATES & FORECAST, BY SOLUTION, 2018–2024 (USD MILLION) 44

TABLE 4 WORKFORCE MANAGEMENT: MARKET ESTIMATES & FORECAST, BY SERVICES, 2018–2024 (USD MILLION) 46

TABLE 5 WORKFORCE MANAGEMENT: MARKET ESTIMATES & FORECAST, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 50

TABLE 6 WORKFORCE MANAGEMENT: MARKET ESTIMATES & FORECAST, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 53

TABLE 7 WORKFORCE MANAGEMENT: MARKET ESTIMATES & FORECAST, BY VERTICAL, 2018–2024 (USD MILLION) 55

TABLE 8 GLOBAL WORKFORCE MANAGEMENT MARKET, BY REGION, 2018–2024 (USD MILLION) 60

TABLE 9 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY COUNTRY, 2018–2024 (USD MILLION) 62

TABLE 10 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 62

TABLE 11 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 63

TABLE 12 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 63

TABLE 13 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 64

TABLE 14 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 64

TABLE 15 NORTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 65

TABLE 16 US: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 65

TABLE 17 US: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 66

TABLE 18 US: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 66

TABLE 19 US: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 67

TABLE 20 US: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 67

TABLE 21 US: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 68

TABLE 22 CANADA: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 68

TABLE 23 CANADA: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 69

TABLE 24 CANADA: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 69

TABLE 25 CANADA: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 70

TABLE 26 CANADA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 70

TABLE 27 CANADA: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 71

TABLE 28 MEXICO: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 71

TABLE 29 MEXICO: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 72

TABLE 30 MEXICO: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 72

TABLE 31 US: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 73

TABLE 32 MEXICO: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 73

TABLE 33 MEXICO: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 74

TABLE 34 EUROPE: WORKFORCE MANAGEMENT MARKET, BY COUNTRY, 2018–2024 (USD MILLION) 76

TABLE 35 EUROPE: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 77

TABLE 36 EUROPE: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 77

TABLE 37 EUROPE: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 78

TABLE 38 EUROPE: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 78

TABLE 39 EUROPE: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 78

TABLE 40 EUROPE WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 79

TABLE 41 GERMANY: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 79

TABLE 42 GERMANY: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 80

TABLE 43 GERMANY: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 80

TABLE 44 GERMANY: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 81

TABLE 45 GERMANY: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 81

TABLE 46 GERMANY: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 82

TABLE 47 UK: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 82

TABLE 48 UK: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 83

TABLE 49 UK: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 83

TABLE 50 UK: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 84

TABLE 51 UK: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 84

TABLE 52 UK: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 85

TABLE 53 FRANCE: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 85

TABLE 54 FRANCE: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 86

TABLE 55 FRANCE: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 86

TABLE 56 FRANCE: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 87

TABLE 57 FRANCE: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 87

TABLE 58 FRANCE: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 88

TABLE 59 REST OF EUROPE: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 88

TABLE 60 REST OF EUROPE: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 89

TABLE 61 REST OF EUROPE: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 89

TABLE 62 REST OF EUROPE: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 90

TABLE 63 REST OF EUROPE: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 90

TABLE 64 REST OF EUROPE: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 91

TABLE 65 ASIA-PACIFIC: WORKFORCE MANAGEMENT MARKET, BY COUNTRY, 2018–2024 (USD MILLION) 93

TABLE 66 ASIA-PACIFIC: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 93

TABLE 67 ASIA-PACIFIC: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 94

TABLE 68 ASIA-PACIFIC: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 94

TABLE 69 ASIA-PACIFIC: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 95

TABLE 70 ASIA-PACIFIC: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 95

TABLE 71 ASIA-PACIFIC WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 96

TABLE 72 CHINA: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 96

TABLE 73 CHINA: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 97

TABLE 74 CHINA: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 97

TABLE 75 CHINA: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 98

TABLE 76 CHINA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 98

TABLE 77 CHINA: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 99

TABLE 78 INDIA: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 99

TABLE 79 INDIA: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 100

TABLE 80 INDIA: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 100

TABLE 81 INDIA: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 101

TABLE 82 INDIA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 101

TABLE 83 INDIA: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 102

TABLE 84 JAPAN: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 102

TABLE 85 JAPAN: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 103

TABLE 86 JAPAN: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 103

TABLE 87 JAPAN: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 104

TABLE 88 JAPAN: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 104

TABLE 89 JAPAN: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 105

TABLE 90 AUSTRALIA: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 105

TABLE 91 AUSTRALIA: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 106

TABLE 92 AUSTRALIA: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 106

TABLE 93 AUSTRALIA: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 107

TABLE 94 AUSTRALIA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 107

TABLE 95 AUSTRALIA: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 108

TABLE 96 REST APAC WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 108

TABLE 97 REST APAC: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 109

TABLE 98 REST APAC: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 109

TABLE 99 REST APAC: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 110

TABLE 100 REST APAC: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 110

TABLE 101 REST APAC: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 111

TABLE 102 REST OF THE WORLD: WORKFORCE MANAGEMENT MARKET, BY REGION, 2018–2024 (USD MILLION) 113

TABLE 103 REST OF THE WORLD: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 113

TABLE 104 REST OF THE WORLD: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 114

TABLE 105 REST OF THE WORLD: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 114

TABLE 106 REST OF THE WORLD: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 115

TABLE 107 REST OF THE WORLD: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 115

TABLE 108 REST OF THE WORLD: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 116

TABLE 109 MEA: WORKFORCE MANAGEMENT MARKET, BY COMPONENT, 2018–2024 (USD MILLION) 116

TABLE 110 MEA: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 117

TABLE 111 MEA: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 117

TABLE 112 MEA: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 118

TABLE 113 MEA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 118

TABLE 114 MEA: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 119

TABLE 115 119

TABLE 116 SOUTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY SOLUTION, 2018–2024 (USD MILLION) 120

TABLE 117 SOUTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2024 (USD MILLION) 120

TABLE 118 SOUTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2018–2024 (USD MILLION) 121

TABLE 119 SOUTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2024 (USD MILLION) 121

TABLE 120 SOUTH AMERICA: WORKFORCE MANAGEMENT MARKET, BY VERTICAL, 2018–2024 (USD MILLION) 122

TABLE 121 IBM CORPORATION: SOLUTIONS OFFERED 127

TABLE 122 IBM CORPORATION: KEY DEVELOPMENTS 127

TABLE 123 ORACLE CORPORATION: SOLUTIONS OFFERED 131

TABLE 124 ORACLE CORPORATION: KEY DEVELOPMENTS 131

TABLE 125 SAP SE: SOLUTIONS OFFERED 134

TABLE 126 SAP SE: KEY DEVELOPMENTS 135

TABLE 127 KRONOS INCORPORATED: PRODUCTS OFFERED 138

TABLE 128 KRONOS INCORPORATED: KEY DEVELOPMENTS 138

TABLE 129 ADP LLC: PRODUCTS OFFERED 142

TABLE 130 ADP LLC: KEY DEVELOPMENTS 142

TABLE 131 ULTIMATE SOFTWARE: PRODUCTS OFFERED 146

TABLE 132 ULTIMATE SOFTWARE: KEY DEVELOPMENTS 146

TABLE 133 WORKDAY, INC: PRODUCTS OFFERED 150

TABLE 134 WORKDAY, INC: KEY DEVELOPMENTS 150

TABLE 135 VERINT: SOLUTIONS OFFERED 154

TABLE 136 VERINT: KEY DEVELOPMENTS 154

TABLE 137 WORKFORCE SOFTWARE: SOLUTIONS OFFERED 156

TABLE 138 WORKFORCE SOFTWARE: KEY DEVELOPMENTS 156

TABLE 139 REFLEXIS SYSTEMS, INC: PRODUCTS OFFERED 157

TABLE 140 REFLEXIS SYSTEMS, INC: KEY DEVELOPMENTS 157

TABLE 141 ATOSS SOFTWARE AG: PRODUCTS OFFERED 160

TABLE 142 ATOSS SOFTWARE AG: KEY DEVELOPMENTS 160

TABLE 143 HUNTINGTON BUSINESS SYSTEMS: PRODUCTS OFFERED 162

TABLE 144 HUNTINGTON BUSINESS SYSTEMS: KEY DEVELOPMENTS 162