Table of Content



1. OVERVIEW
1.1. Catalyst
1.2. Summary

2. COVID-19 WILL ACCELERATE AN UNDERLYING TREND
2.1. Remote working in context
2.1.1. The workforce is increasingly hindered by commutes
2.1.2. Families under pressure need flexible schedules
2.1.3. Environmental considerations are more pressing than ever
2.1.4. Cost-efficiency for companies is becoming a greater consideration
2.1.5. IT infrastructure is improving but still a concern
2.1.6. Some business cultures are more suited that others
2.1.7. Wellbeing could be a long-term obstacle
2.2. Forecast for the coming decade is promising

3. OPPORTUNITIES FOR BUSINESS
3.1. Operational efficiency for global businesses
3.2. Cost-efficiency from reduced office space
3.3. Cost-efficiency from reduced carbon reliance
3.3.1. 2008 Climate Act
3.3.2. 2017 Clean Growth Strategy (CGS)
3.3.3. Other schemes
3.3.4. EU Emissions Trading System (ETS)

4. OPPORTUNITIES FOR APPS AND SERVICES
4.1. UC&C is anothera pre-existing trend that will accelerate
4.2. The market will continue to diversify

5. OPPORTUNITIES FOR COMMERCIAL PROPERTY
5.1. Home working will not be sufficient
5.2. Co-working players will survive COVID-19, even if WeWork fails
5.3. Smaller businesses and traditional suppliers will foster these opportunities

6. APPENDIX
6.1. Abbreviations and acronyms
6.2. Sources
6.3. Further reading

7. ASK THE ANALYST

8. ABOUT MARKETLINE



List of Figures


Figure 1: Upward trend in remote workers (2015–2019) and projected increase in Q1 2020
Figure 2: Weekly nitrous oxide concentration (ug/m3) in four of the UK’s largest cities, 2019–2020
Figure 3: Selection of UC&C offers in summary


List of Tables