Table of Content

TABLE OF CONTENT


1 . PREFACE
1.1. Report Description
1.1.1. Objective
1.1.2. Target Audience
1.1.3. Unique Selling Proposition (USP) & offerings
1.2. Research Scope
1.3. Research Methodology
1.3.1. Market Research Process
1.3.2. Market Research Methodology


2 . EXECUTIVE SUMMARY
2.1. Highlights of Cloud-Based Itsm Market
2.2. Global Cloud-Based Itsm Market Snapshot


3 . CLOUD-BASED ITSM – INDUSTRY ANALYSIS
3.1. Introduction
3.2. Market Drivers of Cloud-Based Itsm Market
3.3. Market Restraints of Cloud-Based Itsm Market
3.4. Opportunities of Cloud-Based Itsm Market
3.5. Trends of Cloud-Based Itsm Market
3.6. Porter’s Five Force Analysis of Cloud-Based Itsm Market
3.7. Cloud-Based Itsm Market Attractiveness Analysis
3.7.1 Market Attractive Analysis by Service
3.7.2 Market Attractive Analysis by Organization Size
3.7.3 Market Attractive Analysis by Vertical
3.7.4 Market Attractive Analysis by Region


4 . VALUE CHAIN ANALYSIS
4.1. Cloud-Based Itsm Value Chain Analysis
4.2. Cloud-Based Itsm Raw Material Analysis
4.2.1. List of Raw Materials
4.2.2. Cloud-Based Itsm Raw Material Manufactures List
4.2.3. Price Trend of Cloud-Based Itsm Key Raw Materials
4.3. List of Potential Buyers
4.4. Marketing Channel
4.4.1. Direct Marketing
4.4.2. Indirect Marketing
4.4.3. Marketing Channel Development Trend


5 . GLOBAL CLOUD-BASED ITSM MARKET ANALYSIS BY SERVICE
5.1 Overview by Service
5.2 Global Cloud-Based Itsm Market Analysis by Service
5.3 Market Analysis of Professional Services by Regions
5.4 Market Analysis of Managed Services by Regions


6 . GLOBAL CLOUD-BASED ITSM MARKET ANALYSIS BY ORGANIZATION SIZE
6.1 Overview by Organization Size
6.2 Global Cloud-Based Itsm Market Analysis by Organization Size
6.3 Market Analysis of Small And Medium Enterprises by Regions
6.4 Market Analysis of Large Enterprises by Regions


7 . GLOBAL CLOUD-BASED ITSM MARKET ANALYSIS BY VERTICAL
7.1 Overview by Vertical
7.2 Global Cloud-Based Itsm Market Analysis by Vertical
7.3 Market Analysis of Banking, Financial Services, And Insurance by Regions
7.4 Market Analysis of Telecom And IT by Regions
7.5 Market Analysis of Healthcare And Life Sciences by Regions
7.6 Market Analysis of Retail And Consumer Packaged Goods by Regions
7.7 Market Analysis of Government And Public Sector by Regions
7.8 Market Analysis of Energy And Utilities by Regions
7.9 Market Analysis of Travel And Hospitality by Regions
7.10. Market Analysis of Manufacturing by Regions
7.11 Market Analysis of Education by Regions
7.12 Market Analysis of Others by Regions


8 . GLOBAL CLOUD-BASED ITSM MARKET ANALYSIS BY GEOGRAPHY
8.1. Regional Outlook
8.2. Introduction
8.3. North America
8.3.1. Overview
8.3.2. North America Cloud-Based Itsm Market Estimate by Country
8.3.3. United State
8.3.4. Rest of North America
8.4. Europe
8.4.1. Overview
8.4.2. Europe Cloud-Based Itsm Market Estimate by Market Segment
8.4.3. Europe Cloud-Based Itsm Market Estimate by Country
8.4.4. United Kingdom
8.4.5. France
8.4.6. Germany
8.4.7 Rest of Europe
8.5. Asia Pacific
8.5.1. Overview
8.5.2. Asia Pacific Cloud-Based Itsm Market Estimate by Market Segment
8.5.3. Asia Pacific Cloud-Based Itsm Market Estimate by Country
8.5.4. China
8.5.5. Japan
8.5.6. India
8.5.7. Rest of Asia Pacific
8.6. Latin America
8.6.1. Overview
8.6.2. Latin America Cloud-Based Itsm Market Estimate by Market Segment
8.6.3. Latin America Cloud-Based Itsm Market Estimate by Country
8.6.4. Brazil
8.6.5. Rest of Latin America
8.7. Middle East & Africa
8.7.1. Overview
8.7.2. Middle East & Africa Cloud-Based Itsm Market Estimate by Market Segment
8.7.3. Middle East & Africa Cloud-Based Itsm Market Estimate by Country
8.7.4. Middle East
8.7.5. Africa


9 . COMPETITIVE LANDSCAPE OF THE CLOUD-BASED ITSM COMPANIES
9.1. Cloud-Based Itsm Market Competition
9.2. Partnership/Collaboration/Agreement
9.3. Merger And Acquisitions
9.4. New Product Launch
9.5. Other Developments


10 . COMPANY PROFILES OF CLOUD-BASED ITSM INDUSTRY
10.1. Company Share Analysis
10.2. Market Concentration Rate
10.3. BMC Software, Inc.
10.3.1. Company Overview
10.3.2. Financials
10.3.3. Products
10.3.4. Recent Developments
10.4. CA Technologies
10.4.1. Company Overview
10.4.2. Financials
10.4.3. Products
10.4.4. Recent Developments
10.5. ServiceNow, Inc.
10.5.1. Company Overview
10.5.2. Financials
10.5.3. Products
10.5.4. Recent Developments
10.6. Cherwell Software, LLC
10.6.1. Company Overview
10.6.2. Financials
10.6.3. Products
10.6.4. Recent Developments
10.7. Hewlett Packard Enterprise Company
10.7.1. Company Overview
10.7.2. Financials
10.7.3. Products
10.7.4. Recent Developments
10.8. Citrix Systems, Inc.
10.8.1. Company Overview
10.8.2. Financials
10.8.3. Products
10.8.4. Recent Developments
10.9. Axios Systems PLC
10.9.1. Company Overview
10.9.2. Financials
10.9.3. Products
10.9.4. Recent Developments
10.10. IBM Corporation
10.10.1. Company Overview
10.10.2. Financials
10.10.3. Products
10.10.4. Recent Developments
10.11. Heat Software USA, Inc.
10.11.1. Company Overview
10.11.2. Financials
10.11.3. Products
10.11.4. Recent Developments
10.12. Hornbill Corporate Limited
10.12.1. Company Overview
10.12.2. Financials
10.12.3. Products
10.12.4. Recent Developments

11. IMPACT ANALYSIS OF COVID-19 OUTBREAK
11.1. Impact Analysis of Covid-19 Outbreak on the Market
11.1.1. Direct Impact on Production
11.1.2. Supply Chain and Market Disruption
11.1.3. Financial Impact on Firms and Financial Markets
11.2. COVID-19 Impact Analysis by Production, Import, Export and Demand
11.3. Pre V/S Post COVID-19 Market
11.4. Estimated Impact of the Coronavirus (COVID-19) Epidemic on the Market Size in 2020, by Scenario
11.5. COVID-19: Micro and Macro Factor Analysis on the Market

*Note - in company profiling, financial details and recent development are subject to availability or might not be covered in case of private companies

LIST OF TABLES

Global Market Snapshot
Drivers of the Global Market Impact Analysis
Restraints of the Global Market Impact Analysis
List of Raw Material
List of Raw Material Manufactures
List of Potential Buyers
COVID-19 Impact Analysis by Production, Import, Export and Demand
Pre V/S Post COVID-19 Market
Estimated Impact Of The Coronavirus (Covid-19) Epidemic On The Market Size In 2020, By Scenario
COVID-19: Micro and Macro Factor Analysis on the Market
Global Cloud-Based Itsm Market Analysis by Service (USD MN)
Global Cloud-Based Itsm Market Analysis in Professional Services by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Managed Services by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis by Organization Size (USD MN)
Global Cloud-Based Itsm Market Analysis in Small And Medium Enterprises by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Large Enterprises by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis by Vertical (USD MN)
Global Cloud-Based Itsm Market Analysis in Banking, Financial Services, And Insurance by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Telecom And IT by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Healthcare And Life Sciences by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Retail And Consumer Packaged Goods by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Government And Public Sector by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Energy And Utilities by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Travel And Hospitality by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Manufacturing by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Education by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Others by Geography (USD MN)
Global Cloud-Based Itsm Market by Geography (USD MN)
North America Cloud-Based Itsm Market Analysis by Service (USD MN)
North America Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
North America Cloud-Based Itsm Market Estimate by Vertical (USD MN)
North America Cloud-Based Itsm Market Estimate by Country (USD MN)
United State Cloud-Based Itsm Market Analysis by Service (USD MN)
United State Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
United State Cloud-Based Itsm Market Analysis by Vertical (USD MN)
Rest of North America Cloud-Based Itsm Market Analysis by Service (USD MN)
Rest of North America Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
Rest of North America Cloud-Based Itsm Market Estimate by Vertical(USD MN)
Europe Cloud-Based Itsm Market Analysis by Service (USD MN)
Europe Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
Europe Cloud-Based Itsm Market Estimate by Vertical (USD MN)
United Kingdom Cloud-Based Itsm Market Analysis by Service (USD MN)
United Kingdom Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
United Kingdom Cloud-Based Itsm Market Estimate by Vertical (USD MN)
France Cloud-Based Itsm Market Analysis by Service (USD MN)
France Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
France Cloud-Based Itsm Market Estimate by Vertical (USD MN)
Germany Cloud-Based Itsm Market Analysis by Service (USD MN)
Germany Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
Germany Cloud-Based Itsm Market Estimate by Vertical (USD MN)
Rest of Europe Cloud-Based Itsm Market Analysis by Service (USD MN)
Rest of Europe Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
Rest of Europe Cloud-Based Itsm Market Estimate by Vertical (USD MN)
Asia Pacific Cloud-Based Itsm Market Analysis by Service (USD MN)
Asia Pacific Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
Asia Pacific Cloud-Based Itsm Market Estimate by Vertical (USD MN)
Asia Pacific Cloud-Based Itsm Market Estimate by Country (USD MN)
China Cloud-Based Itsm Market Analysis by Service (USD MN)
China Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
China Cloud-Based Itsm Market Estimate by Vertical (USD MN)
Japan Cloud-Based Itsm Market Analysis by Service (USD MN)
Japan Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
Japan Cloud-Based Itsm Market Estimate by Vertical (USD MN)
India Cloud-Based Itsm Market Analysis by Service (USD MN)
India Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
India Cloud-Based Itsm Market Estimate by Vertical (USD MN)
Rest of Asia Pacific Cloud-Based Itsm Market Analysis by Service (USD MN)
Rest of Asia Pacific Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
Rest of Asia Pacific Cloud-Based Itsm Market Estimate by Vertical (USD MN)
Latin America Cloud-Based Itsm Market Analysis by Service (USD MN)
Latin America Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
Latin America Cloud-Based Itsm Market Estimate by Vertical (USD MN)
Latin America Cloud-Based Itsm Market Estimate by Country (USD MN)
Brazil Cloud-Based Itsm Market Analysis by Service (USD MN)
Brazil Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
Brazil Cloud-Based Itsm Market Estimate by Vertical (USD MN)
Rest of Latin America Cloud-Based Itsm Market Analysis by Service (USD MN)
Rest of Latin America Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
Rest of Latin America Cloud-Based Itsm Market Estimate by Vertical (USD MN)
Middle East & Africa Cloud-Based Itsm Market Analysis by Service (USD MN)
Middle East & Africa Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
Middle East & Africa Cloud-Based Itsm Market Estimate by Vertical (USD MN)
Middle East & Africa Cloud-Based Itsm Market Estimate by Country (USD MN)
Middle East Cloud-Based Itsm Market Analysis by Service (USD MN)
Middle East Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
Middle East Cloud-Based Itsm Market Estimate by Vertical (USD MN)
Africa Cloud-Based Itsm Market Analysis by Service (USD MN)
Africa Cloud-Based Itsm Market Estimate by Organization Size (USD MN)
Africa Cloud-Based Itsm Market Estimate by Vertical (USD MN)
Partnership/Collaboration/Agreement
Mergers And Acquisiton
New Product Launch
Other Developments
Company Market Share Analysis, 2019

List of Figures
Research Scope of Cloud-Based Itsm Report
Market Research Process
Market Research Methodology
Global Cloud-Based Itsm Market Size, by Region (USD MN)
Porters Five Forces Analysis
Market Attractiveness Analysis by Service
Market Attractiveness Analysis by Organization Size
Market Attractiveness Analysis by Vertical
Market Attractiveness Analysis by Region
Value Chain Analysis
Global Cloud-Based Itsm Market Analysis by Service (USD MN)
Global Cloud-Based Itsm Market Analysis in Professional Services by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Managed Services by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis by Organization Size (USD MN)
Global Cloud-Based Itsm Market Analysis in Small And Medium Enterprises by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Large Enterprises by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis by Vertical (USD MN)
Global Cloud-Based Itsm Market Analysis in Banking, Financial Services, And Insurance by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Telecom And IT by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Healthcare And Life Sciences by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Retail And Consumer Packaged Goods by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Government And Public Sector by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Energy And Utilities by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Travel And Hospitality by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Manufacturing by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Education by Geography (USD MN)
Global Cloud-Based Itsm Market Analysis in Others by Geography (USD MN)
Latin America Cloud-Based Itsm Market by Revenue
Middle East & Africa Cloud-Based Itsm Market by Revenue
Recent Development in Cloud-Based Itsm Industry
Company Market Share Analysis, 2019

* Kindly note that the above listed are the basic tables and figures of the report and are not limited to the TOC.