Table of Content

Executive Summary
Key Findings
2019 Market Trends
Competitive Benchmarking of Key Participants—Location
Competitive Benchmarking of Key Participants—Revenue
Key Findings and Future Outlook

Research Scope, Objectives, Background, and Methodology
Research Scope
Research Aims and Objectives
Research Background
Research Methodology
Key Questions this Study will Answer

Definitions and Segmentation
Market Definitions
Vehicle Segmentation

Market Overview and Outlook
Introduction—Definition and Scope of Services
Collision Repair Process
VIO and Reported Collisions
Market Outlook and Revenue Forecast
Dealers versus Independent Repair Shops—An Overview
Dealerships’ Revenue Potential
Independent Repair Shops’ Revenue Potential

Impact of Autonomous Technology on the Market
Capabilities of ADAS-enabled Vehicles
ADAS Penetration
Impact of ADAS on the Market
Cost of Vehicle Repair

Drivers and Restraints—Total Collision Repair Market
Market Drivers
Drivers Explained
Drivers Explained (continued)
Market Restraints
Restraints Explained

Market Trends
Connected Cars and Telematics
Implementation of ADAS Features by OEMs
Market Consolidation
Market Trends—OE Certification and Specialty Tools
Legislation
3D Printing—A Case Study

Company Profiles
Company Profile—Caliber (ABRA)
Historical Revenue and Store Growth—A Snapshot
Company Profile—Service King
Historical Revenue and Store Growth—A Snapshot
Company Profile—The Boyd Group Services Inc. (Gerber Collision & Glass)
Historical Revenue and Store Growth—A Snapshot
Company Profile—CARSTAR Franchising, Inc.
Historical Revenue and Store Growth—A Snapshot
Company Profile—MAACO FRANCHISING, INC.
Historical Revenue and Store Growth—A Snapshot

Growth Opportunities and Companies to Action
Growth Opportunity
Strategic Imperatives for Success

Conclusion and Future Outlook
The Last Word—3 Big Predictions
Legal Disclaimer

Appendix
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
List of Exhibits (continued)