Table of Content

Table of Contents:

Rich Communications Services Market Outlook and Forecasts: RCS Market by Technology, Applications, User Types, Deployment Models, and Industry Verticals

1.0 Executive Summary
2.0 Introduction
2.1 Rich Communication Services (RCS)
2.1.1 RCS Infrastructure
2.1.1.1 IP Multimedia Subsystem
2.1.1.2 Home Subscriber Server (HSS)
2.1.1.3 Call Session Control Function (CSCF)
2.1.1.4 Media and Application Servers
2.1.1.5 Gateway Functions
2.1.2 RCS Protocols
2.1.2.1 Session Initiation Protocol
2.1.2.2 SIP Session Components
2.1.2.2.1 SIP User Agents
2.1.2.2.2 SIP Register Servers
2.1.2.2.3 SIP Proxy Servers
2.1.2.2.4 SIP Redirect Servers.
2.1.2.3 Implications of SIP for IMS
2.1.2.4 SDP and MSRP
2.1.3 P2P vs. A2P Messaging
2.2 RCS Development and Implementation
2.2.1 3GPP Release
2.2.2 Joyn
2.2.3 RCS Universal Profile
2.2.4 GSMA and CCMI
2.2.5 Google vs. Apple
3.0 RCS Market Drivers
3.1 RCS Market Structure
3.2 RCS Business Models
3.3 RCS Market Dynamics
3.4 RCS Limitations
3.5 RCS Market Demand Analysis
3.6 Value Chain Analysis
4.0 RCS Capabilities and Applications
4.1 RCS Technology Analysis
4.1.1 VoIP Calling
4.1.2 Chat
4.1.3 File Transfer/Content Sharing
4.1.4 Rich Media / Advanced Messaging
4.1.5 IP Video Call
4.1.6 Presence Based Capability Exchange
4.1.7 Social Presence Information
4.2 Supporting Technologies
4.2.1 Artificial Intelligence
4.2.2 Internet of Things
4.2.3 Cloud Computing
4.2.4 LTE and 5G Networks
4.2.5 Telecom APIs
4.3 RCS as a Value-added Service Enabler
4.3.1 Value-added Services
4.3.2 Role of RCS in VAS
4.4 RCS Feature/Functionality Analysis
4.4.1 Subscriber Identity Management
4.4.2 Cloud Storage and Access
4.4.3 Presence Capabilities
4.4.4 RCS VoIP
4.4.4.1 VoLTE
4.4.4.2 Vo5G
4.4.5 Rich Calls and Messaging
4.4.6 Rich Media Integration
4.4.7 Mobile Commerce
4.5 RCS Consumer Use Cases
4.6 RCS Enterprise Use Cases
4.6.1 Enterprise Internal Communication
4.6.2 Customer Relationship Management
4.6.2.1 RCS Business Calling
4.6.2.2 RCS Business Messaging
4.6.3 Enterprise Vertical-specific Use Cases
4.6.3.1 Telecom and IT
4.6.3.2 Banking and NBFI
4.6.3.3 Retail and E-Commerce
4.6.3.4 Healthcare
4.6.3.5 Media and Entertainment
4.6.3.6 Tourism and Logistics
4.6.3.7 Government and Utilities
4.7 RCS End-user Analysis
4.8 RCS Global Adoption and Implementation
4.9 RCS vs. OTT Messaging
4.10 RCS vs. WebRTC
5.0 Company Analysis
5.1 AT&T
5.2 Celcom
5.3 China Mobile
5.4 Synchronoss Technologies
5.5 Deutsche Telekom
5.6 Dialogic
5.7 Ericsson
5.8 Ribbon Communications
5.9 Google
5.10 Huawei
5.11 Interop Technologies
5.12 KDDI
5.13 Mavenir Systems
5.14 Microsoft
5.15 Neusoft Corporation
5.16 Nokia Network
5.17 Oracle
5.18 Orange Business
5.19 Samsung
5.20 SK Telecom
5.21 Sprint
5.22 Telefonica
5.23 T-Mobile USA
5.24 Verizon Wireless
5.25 Vodafone
5.26 D2 Technologies
5.27 Other Companies
5.27.1 Freedom Mobile
5.27.2 Infinite Convergence
5.27.3 LG Uplus
5.27.4 Myriad Group
5.27.5 O2
5.27.6 Rogers Communications
5.27.7 SAP America
5.27.8 Slovak Telekom
5.27.9 Summit Technology
5.27.10 TELIT Communications
5.27.11 Telstra Corporation
5.27.12 Sinch
6.0 RCS Market Analysis and Forecasts 2020 - 2025
6.1 Global RCS Market 2020 - 2025
6.1.1 Total RCS Market 2020 - 2025
6.1.2 RCS Market by Technology 2020 - 2025
6.1.3 RCS Market by Application 2020 - 2025
6.1.4 RCS Market by Industry Vertical 2020 - 2025
6.1.5 RCS Market by User Type 2020 - 2025
6.1.5.1 RCS Market by Enterprise Type 2020 - 2025
6.1.6 RCS Market by Deployment 2020 - 2025
6.1.6.1 RCS Market by Cloud Deployment 2020 - 2025
6.2 Regional RCS Market 2020 - 2025
6.2.1 RCS Market by Region 2020 - 2025
6.2.2 North America RCS Market Forecast 2020 - 2025
6.2.3 APAC RCS Market Forecast 2020 - 2025
6.2.4 Europe RCS Market Forecast 2020 - 2025
6.2.5 Latin America RCS Market Forecast 2020 - 2025
6.2.6 Middle East and Africa RCS Market Forecast 2020 - 2025
7.0 Future of RCS for CSPs, OTT Providers, and Enterprise
8.0 Conclusions and Recommendations
9.0 Appendix: RCS Supporting Infrastructure

Figures

Figure 1: RCS Service Architecture
Figure 2: IMS Infrastructure
Figure 3: RCS A2P Messaging
Figure 4: RCS Universal Profile Ecosystem
Figure 5: RCS Business Models
Figure 6: Rich Media Messages
Figure 7: IoT RCS Application
Figure 8: Global RCS Messages 2020 - 2025
Figure 9: Mobile Commerce in RCS
Figure 10: RCS and Dynamic Address Book
Figure 11: RCS Integration with Apps and Content
Figure 12: RCS Enterprise Dashboard
Figure 13: RCS Enterprise Employee Finder Application
Figure 14: Call Data Analytics and Enterprise Call Completion
Figure 15: Enterprise Branded Calls
Figure 16: RCS Business Message Metrics
Figure 17: Dialogic PowerMedia XMS Media Server
Figure 18: Interop Rich Communication Suite
Figure 19: Orange UCC Framework for RCS
Figure 20: Global RCS Market 2020 - 2025

Tables

Table 1: RCS Monthly Active User by Technology 2020 - 2025
Table 2: RCS Monthly Active User by Region 2020 - 2025
Table 3: Global RCS Market by Technology 2020 - 2025
Table 4: Global RCS Market by Application 2020 - 2025
Table 5: Global RCS Market by Industry Vertical 2020 - 2025
Table 6: Global RCS Market by User Type 2020 - 2025
Table 7: Global RCS Market by Enterprise Type 2020 - 2025
Table 8: Global RCS Market by Deployment 2020 - 2025
Table 9: Global RCS Market by Cloud Deployment 2020 - 2025
Table 10: RCS Market by Region 2020 - 2025
Table 11: North America RCS Market by Technology 2020 - 2025
Table 12: North America RCS Market by Application 2020 - 2025
Table 13: North America RCS Market by Industry Vertical 2020 - 2025
Table 14: North America RCS Market by User Type 2020 - 2025
Table 15: North America RCS Market by Enterprise Type 2020 - 2025
Table 16: North America RCS Market by Deployment 2020 - 2025
Table 17: North America RCS Market by Cloud Deployment 2020 - 2025
Table 18: North America RCS Market by Country 2020 - 2025
Table 19: APAC RCS Market by Technology 2020 - 2025
Table 20: APAC RCS Market by Application 2020 - 2025
Table 21: APAC RCS Market by Industry Vertical 2020 - 2025
Table 22: APAC RCS Market by User Type 2020 - 2025
Table 23: APAC RCS Market by Enterprise Type 2020 - 2025
Table 24: APAC RCS Market by Deployment 2020 - 2025
Table 25: APAC RCS Market by Cloud Deployment 2020 - 2025
Table 26: APAC RCS Market by Country 2020 - 2025
Table 27: Europe RCS Market by Technology 2020 - 2025
Table 28: Europe RCS Market by Application 2020 - 2025
Table 29: Europe RCS Market by Industry Vertical 2020 - 2025
Table 30: Europe RCS Market by User Type 2020 - 2025
Table 31: Europe RCS Market by Enterprise Type 2020 - 2025
Table 32: Europe RCS Market by Deployment 2020 - 2025
Table 33: Europe RCS Market by Cloud Deployment 2020 - 2025
Table 34: Europe RCS Market by Country 2020 - 2025
Table 35: Latin America RCS Market by Technology 2020 - 2025
Table 36: Latin America RCS Market by Application 2020 - 2025
Table 37: Latin America RCS Market by Industry Vertical 2020 - 2025
Table 38: Latin America RCS Market by User Type 2020 - 2025
Table 39: Latin America RCS Market by Enterprise Type 2020 - 2025
Table 40: Latin America RCS Market by Deployment 2020 - 2025
Table 41: Latin America RCS Market by Cloud Deployment 2020 - 2025
Table 42: Latin America RCS Market by Country 2020 - 2025
Table 43: MEA RCS Market by Technology 2020 - 2025
Table 44: MEA RCS Market by Application 2020 - 2025
Table 45: MEA RCS Market by Industry Vertical 2020 - 2025
Table 46: MEA RCS Market by User Type 2020 - 2025
Table 47: MEA RCS Market by Enterprise Type 2020 - 2025
Table 48: MEA RCS Market by Deployment 2020 - 2025
Table 49: MEA RCS Market by Cloud Deployment 2020 - 2025
Table 50: MEA RCS Market by Country 2020 - 2025

WebRTC Market by Software, Applications, Services, Solutions, and Devices with Global and Regional Forecasts

1.0 Executive Summary
2.0 WebRTC Tech and Market Overview
2.1 Understanding WebRTC
2.1.1 WebRTC Features
2.1.2 WebRTC Advantages
2.1.3 Peer-to-Peer vs. Browser-to-Browser
2.1.4 Click to Call
2.2 Evolution of WebRTC
2.3 WebRTC Solution Market
2.4 WebRTC Market Factors
2.4.1 Growth Drivers
2.4.2 Market Limitations
2.4.3 Market Opportunities
2.5 WebRTC Ecosystem/Value Chain
2.5.1 Vendors
2.5.2 Products
2.5.3 Solutions and Services
2.5.4 Applications
2.5.5 Delivery Platforms
2.5.6 End Users
3.0 WebRTC Taxonomy
3.1 WebRTC Technology
3.1.1 Native Apps vs. WebRTC
3.1.2 HTML5
3.1.3 WebRTC and Expansion of Media/Data usage via 4G/LTE
3.1.4 LTE/4G, RCS, and WebRTC
3.1.5 Carrier WiFi and WebRTC
3.1.6 Cloud Communication and WebRTC
3.1.7 Open Source API and WebRTC
3.2 WebRTC Architecture
3.3 WebRTC Functionality
3.3.1 Voice Calling
3.3.2 Real-Time Messaging
3.4 WebRTC Enterprise Application
3.4.1 Customer Facing Enterprise
3.4.2 In-House Licenses Development
3.4.3 Application and Security
3.5 WebRTC API
3.5.1 Session Description Protocol (SDP)
3.5.2 Open Real-time Communications API (ORCA)
3.5.3 WebRTC Security
3.5.4 Chrome
3.5.5 Firefox
3.5.6 Media Stream (getUserData)
3.5.7 Hookflash
3.5.8 MediaStream API
3.5.9 RTCDataChannel API
3.6 Cloud RTC Platform
4.0 WebRTC Application Cases
4.1 Stages of Creation of WebRTC Application
4.1.1 Getting Started
4.1.2 Creating Video Audio Calling
4.1.3 Using Text
4.1.4 File Sharing
4.2 WebRTC Applications
4.2.1 Use of WebRTC in E-learning
4.2.2 WebRTC in Corporate Meetings
4.2.3 WebRTC and HTML5 Developments
4.2.4 WebRTC for the Mobile Applications
4.3 WebRTC Use Cases
4.3.1 Customer Care
4.3.2 Premium Customer Services
4.3.3 Customer Willingness to Pay for such Premium Services
4.4 Economics of WebRTC
5.0 WebRTC Solution Market Forecast 2020 - 2025
5.1 Global Market Revenue Forecast 2020 - 2025
5.2 Regional Revenue Forecast 2020 - 2025
5.2.1 North America Country Wise Revenue Forecast 2020 - 2025
5.2.2 Western Europe Country Wise Revenue Forecast 2020 - 2025
5.2.3 APAC Country Wise Revenue Forecast 2020 - 2025
5.2.4 Eastern Europe Country Wise Revenue Forecast 2020 - 2025
5.2.5 Latin America Country Wise Revenue Forecast 2020 - 2025
5.2.6 Middle East & Africa Country Wise Revenue Forecast 2020 - 2025
5.3 WebRTC Revenue Forecast by Solution and Service 2020 - 2025
5.4 WebRTC Service Segment Revenue Forecast 2020 - 2025
5.5 WebRTC Revenue Forecast by Industry Vertical 2020 - 2025
5.6 Deployment Model Wise Revenue Forecast 2020 - 2025
5.7 WebRTC Revenue Forecast by Major Application Category 2020 - 2025
5.8 Global WebRTC Device Forecast 2020 - 2025
5.9 WebRTC Device Forecast by Region 2020 - 2025
5.10 Global WebRTC Active User Forecast 2020 - 2025
5.11 WebRTC Active User Forecast by Region 2020 - 2025
5.11.1 North America WebRTC Active User Forecast 2020 - 2025
5.11.2 Western Europe WebRTC Active User Forecast 2020 - 2025
5.11.3 APAC WebRTC Active User Forecast 2020 - 2025
5.11.4 Eastern Europe WebRTC Active User Forecast 2020 - 2025
5.11.5 Latin America WebRTC Active User Forecast 2020 - 2025
5.11.6 Middle East & Africa WebRTC Active User Forecast 2020 - 2025
5.12 CSP Driven Global WebRTC Active User 2020 - 2025
6.0 Role of Telecom Operators and CSPs
6.1 Carrier Integration
6.2 Non-Carrier Partnerships
6.3 Communication Mediator
6.4 Telecom Value-added Services (VAS)
6.5 New Business Models and Opportunities
6.5.1 Telefonica Case Study
6.5.2 Another Potential for CSPs: WebRTC and Toll-free Calling
6.6 Telecom API
6.7 Role of CSPs
7.0 WebRTC Vendor Landscape
7.1 Overall Competitive Landscape
7.1.1 Platform Vendors
7.1.2 Voice Solution Vendors
7.1.3 Video Solution Vendors
7.1.4 Conference Solution Providers
7.1.5 Telecom WebRTC Carrier
7.1.6 On-Premise Vendors
7.1.7 OTT Communication Providers
7.1.8 Bulk SMS Vendors
7.1.9 Learning and Development Vendors
7.2 Alcatel Lucent
7.2.1 Overview
7.2.2 Analysis
7.3 AT&T
7.3.1 Overview
7.3.2 Analysis
7.4 Avaya
7.4.1 Overview
7.4.2 Analysis
7.5 CafeX
7.5.1 Overview
7.5.2 Analysis
7.6 Cisco Systems
7.6.1 Overview
7.6.2 Analysis
7.7 Dialogic
7.7.1 Overview
7.7.2 SWOT Analysis
7.8 Ericsson
7.8.1 Overview
7.8.2 Analysis
7.9 Genband
7.9.1 Overview
7.9.2 Analysis
7.10 Google
7.10.1 Overview
7.10.2 Analysis
7.11 Huawei Technologies
7.11.1 Overview
7.11.2 Analysis
7.12 IBM Corporation
7.12.1 Overview
7.12.2 SWOT Analysis
7.13 Mitel Networks
7.13.1 Overview
7.13.2 Analysis
7.14 Oracle
7.14.1 Overview
7.14.2 Analysis
7.15 Plivo
7.15.1 Overview
7.15.2 Analysis
7.16 QUOBIS
7.16.1 Overview
7.16.2 SWOT Analysis
7.17 Sonus
7.17.1 Overview
7.17.2 Analysis
7.18 Temasys
7.18.1 Overview
7.18.2 Analysis
7.19 TokBox Telefonica
7.19.1 Overview
7.19.2 Analysis
7.20 Twilio
7.20.1 Overview
7.20.2 Analysis
8.0 Future of WebRTC
8.1 Beyond Voice/Video and Browsers: WebRTC and CDNs
8.2 Hybrid P2P and Server-based CDN
8.3 Emerging WebRTC Issues and Opportunities
8.4 WebRTC Implementation Status
8.5 WebRTC Applications in Machine Learning and 5G
9.0 Recommendations
9.1 Communication Service Providers
9.2 Social Media Companies
9.3 Content Providers
9.4 Application Developers
9.5 Commerce Providers
9.6 Infrastructure Providers
9.7 Device Manufacturers
10.0 Appendix
10.1 Telecom Application Programming Interfaces
10.2 Introduction
10.3 Telecom API Overview
10.3.1 Role and Importance of Telecom APIs
10.3.2 Business Drivers for CSPs to Leverage APIs
10.3.2.1 Need for New Revenue Sources
10.3.2.2 Need for Collaboration with Development Community
10.3.2.3 B2B Services and Asymmetric Business Models
10.3.2.4 Emerging Need for IoT Mediation
10.3.3 Telecom API Categories
10.3.3.1 Access Management
10.3.3.2 Advertising and Marketing
10.3.3.3 Billing of Non-Digital Goods
10.3.3.4 Content Delivery
10.3.3.5 Directory and Registry Management
10.3.3.6 Enterprise Collaboration
10.3.3.7 IVR/Voice Solutions
10.3.3.8 Location Determination
10.3.3.9 M2M and Internet of Things
10.3.3.10 Messaging and other Non-Voice Communications
10.3.3.10.1 Text Messaging
10.3.3.10.2 Multimedia Messaging
10.3.3.11 Number Management
10.3.3.12 Payments including Purchaser Present Verification
10.3.3.13 Presence Detection
10.3.3.14 Real-time Communications and WebRTC
10.3.3.15 Subscriber Identity Management
10.3.3.16 Subscriber Profile Management
10.3.3.17 Quality of Service Management
10.3.3.18 Unified Communications and UCaaS
10.3.3.19 Unstructured Supplementary Service Data
10.3.3.20 Unwanted Call Management and Robo Calls
10.3.3.21 Voice/Speech
10.3.4 Telecom API Business Models
10.3.4.1 Three Business Model Types
10.3.4.1.1 Model One
10.3.4.1.2 Model Two
10.3.4.1.3 Model Three
10.3.4.2 The Asymmetric Business Model
10.3.4.3 Exposing APIs to Developers
10.3.4.4 Web Mash-ups
10.3.5 Segmentation
10.3.5.1 Users by Segment
10.3.5.2 Workforce Management
10.3.6 Competitive Issues
10.3.6.1 Reduced Total Cost of Ownership
10.3.6.2 Open APIs
10.3.6.3 Configurability and Customization
10.3.7 Applications that use APIs
10.3.8 Telecom API Revenue Potential
10.3.8.1 Standalone API Revenue vs. API enabled Revenue
10.3.8.2 Telecom API-enabled Mobile VAS Applications
10.3.8.3 Carrier Focus on Telecom API’s for the Enterprise
10.3.9 Telecom API Usage by Industry Segment
10.3.10 Telecom API Value Chain
10.3.10.1 Telecom API Value Chain
10.3.10.2 How the Value Chain Evolves
10.3.10.3 API Transaction Value Split among Players
10.3.11 API Transaction Cost by Type
10.3.12 Volume of API Transactions
 

Figures

Figure 1: WebRTC Framework    
Figure 2: WebRTC Value Chain/Ecosystem (from Vendor to End User)    
Figure 3: WebRTC Architecture    
Figure 4: Video Calling using WebRTC Applications    
Figure 5: WebRTC Global Market Revenue 2020 - 2025    
Figure 6: WebRTC Market Revenue by Region 2020 - 2025    
Figure 7: WebRTC Market Share by Region 2020 - 2025    
Figure 8: North America Revenue by Country 2020 - 2025    
Figure 9: Western Europe Revenue by Country 2020 - 2025    
Figure 10: APAC Revenue by Country 2020 - 2025    
Figure 11: Eastern Europe Revenue by Country 2020 - 2025    
Figure 12: Latin America Revenue by Country 2020 - 2025    
Figure 13: Middle East and Africa Revenue by Country 2020 - 2025    
Figure 14: WebRTC Revenue Forecast Solution vs. Service 2020 - 2025    
Figure 15: WebRTC Market Share Solution vs. Service Vertical 2020 - 2025    
Figure 16: WebRTC Revenue by Service Segment 2020 - 2025    
Figure 17: WebRTC Revenue by Industry Vertical 2020 - 2025    
Figure 18: WebRTC Revenue by Deployment Model 2020 - 2025    
Figure 19: WebRTC Revenue by App Category 2020 - 2025    
Figure 20: Global WebRTC Enabled Device 2020 - 2025    
Figure 21: WebRTC Enabled Device by Region 2020 - 2025    
Figure 22: WebRTC Enabled Device Share by Region 2020 - 2025    
Figure 23: Global WebRTC Active User 2020 - 2025    
Figure 24: WebRTC Active Users by Region 2020 - 2025    
Figure 25: WebRTC Active Users Share by Region 2020 - 2025    
Figure 26: WebRTC Active Users North America 2020 - 2025    
Figure 27: WebRTC Active Users Western Europe 2020 - 2025    
Figure 28: WebRTC Active Users APAC 2020 - 2025    
Figure 29: WebRTC Active Users Eastern Europe 2020 - 2025    
Figure 30: WebRTC Active Users Latin America 2020 - 2025    
Figure 31: WebRTC Active Users ME & Africa 2020 - 2025    
Figure 32: Carrier Driven Global WebRTC Active Users 2020 - 2025    
Figure 33: WebRTC and IMS Integration Structure    
Figure 34: New Business Model in WebRTC Carrier Ecosystem    
Figure 35: WebRTC Vendor Competitive Landscape    
Figure 36: Avaya WebRTC Ecosystem Diagram    
Figure 37: Ribbon Communications Gateway    
Figure 38: Oracle WebRTC Session Controller    
Figure 39: Sippo WebRTC Application Controller Diagram    
Figure 40: WebRTC Progress by Browser Type    
Figure 41: WebRTC at the Center of Coms, Apps, Content, and Commerce    
Figure 42: Communication Service Provider Assets    
Figure 43: Next Generation CSP Assets driving Telecom API Usage    
Figure 44: RCS and Telecom API Integration    
Figure 45: Enterprise Dashboard    
Figure 46: Enterprise Dashboard App Example
Figure 47: Telecom API Value Chain    
Figure 48: API Transaction Value by Type    
Figure 49: Volume of API Transactions for a Tier 1 Carrier 2020 - 2025