Table of Content

Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Latin America, Middle East and Africa (LAMEA) Cloud IT Service Management (ITSM) Market, by Component
1.4.2 Latin America, Middle East and Africa (LAMEA) Cloud IT Service Management (ITSM) Market, by Organization Size
1.4.3 Latin America, Middle East and Africa (LAMEA) Cloud IT Service Management (ITSM) Market, by End User
1.4.4 Latin America, Middle East and Africa (LAMEA) Cloud IT Service Management (ITSM) Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.2 Executive Summary
2.1.3 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Geographical Expansions
3.2.4 Mergers & Acquisitions
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2015-2019)
3.3.2 Key Strategic Move: (Partnerships, Collaborations, and Agreements : 2020-Jan – 2015-Oct) Leading Players
Chapter 4. LAMEA Cloud IT Services Management (ITSM) Market by Component
4.1 LAMEA Cloud IT Services Management (ITSM) Solutions Market by Country
4.2 LAMEA Cloud IT Services Management (ITSM) Solutions Market by Type
4.2.1 LAMEA Cloud IT Services Management (ITSM) Operations & Performance Management Market by Country
4.2.2 LAMEA Cloud IT Services Management (ITSM) Service Portfolio Management Market by Country
4.2.3 LAMEA Cloud IT Services Management (ITSM) Configuration & Change Management Market by Country
4.2.4 LAMEA Cloud IT Services Management (ITSM) Reporting & Analytics Market by Country
4.2.5 LAMEA Other Solutions Type Cloud IT Services Management (ITSM) Market by Country
4.3 LAMEA Cloud IT Services Management (ITSM) Services Market by Country
Chapter 5. LAMEA Cloud IT Services Management (ITSM) Market by Organization Size
5.1 LAMEA Large Enterprises Cloud IT Services Management (ITSM) Market by Country
5.2 LAMEA Small & Medium Enterprises Cloud IT Services Management (ITSM) Market by Country
Chapter 6. LAMEA Cloud IT Services Management (ITSM) Market by End User
6.1 LAMEA Telecom & IT Cloud IT Services Management (ITSM) Market by Country
6.2 LAMEA BFSI Cloud IT Services Management (ITSM) Market by Country
6.3 LAMEA Manufacturing Cloud IT Services Management (ITSM) Market by Country
6.4 LAMEA Retail Cloud IT Services Management (ITSM) Market by Country
6.5 LAMEA Healthcare Cloud IT Services Management (ITSM) Market by Country
6.6 LAMEA Others Cloud IT Services Management (ITSM) Market by Country
Chapter 7. LAMEA Cloud IT Services Management (ITSM) Market by Country
7.1 Brazil Cloud IT Services Management (ITSM) Market
7.1.1 Brazil Cloud IT Services Management (ITSM) Market by Component
7.1.1.1 Brazil Cloud IT Services Management (ITSM) Solutions Market by Type
7.1.2 Brazil Cloud IT Services Management (ITSM) Market by Organization Size
7.1.3 Brazil Cloud IT Services Management (ITSM) Market by End User
7.2 Argentina Cloud IT Services Management (ITSM) Market
7.2.1 Argentina Cloud IT Services Management (ITSM) Market by Component
7.2.1.1 Argentina Cloud IT Services Management (ITSM) Solutions Market by Type
7.2.2 Argentina Cloud IT Services Management (ITSM) Market by Organization Size
7.2.3 Argentina Cloud IT Services Management (ITSM) Market by End User
7.3 UAE Cloud IT Services Management (ITSM) Market
7.3.1 UAE Cloud IT Services Management (ITSM) Market by Component
7.3.1.1 UAE Cloud IT Services Management (ITSM) Solutions Market by Type
7.3.2 UAE Cloud IT Services Management (ITSM) Market by Organization Size
7.3.3 UAE Cloud IT Services Management (ITSM) Market by End User
7.4 Saudi Arabia Cloud IT Services Management (ITSM) Market
7.4.1 Saudi Arabia Cloud IT Services Management (ITSM) Market by Component
7.4.1.1 Saudi Arabia Cloud IT Services Management (ITSM) Solutions Market by Type
7.4.2 Saudi Arabia Cloud IT Services Management (ITSM) Market by Organization Size
7.4.3 Saudi Arabia Cloud IT Services Management (ITSM) Market by End User
7.5 South Africa Cloud IT Services Management (ITSM) Market
7.5.1 South Africa Cloud IT Services Management (ITSM) Market by Component
7.5.1.1 South Africa Cloud IT Services Management (ITSM) Solutions Market by Type
7.5.2 South Africa Cloud IT Services Management (ITSM) Market by Organization Size
7.5.3 South Africa Cloud IT Services Management (ITSM) Market by End User
7.6 Nigeria Cloud IT Services Management (ITSM) Market
7.6.1 Nigeria Cloud IT Services Management (ITSM) Market by Component
7.6.1.1 Nigeria Cloud IT Services Management (ITSM) Solutions Market by Type
7.6.2 Nigeria Cloud IT Services Management (ITSM) Market by Organization Size
7.6.3 Nigeria Cloud IT Services Management (ITSM) Market by End User
7.7 Rest of LAMEA Cloud IT Services Management (ITSM) Market
7.7.1 Rest of LAMEA Cloud IT Services Management (ITSM) Market by Component
7.7.1.1 Rest of LAMEA Cloud IT Services Management (ITSM) Solutions Market by Type
7.7.2 Rest of LAMEA Cloud IT Services Management (ITSM) Market by Organization Size
7.7.3 Rest of LAMEA Cloud IT Services Management (ITSM) Market by End User
Chapter 8. Company Profiles
8.1 IBM Corporation
8.1.1 Company Overview
8.1.2 Financial Analysis
8.1.3 Regional & Segmental Analysis
8.1.4 Research & Development Expenses
8.1.5 Recent strategies and developments:
8.1.5.1 Partnerships, Collaborations, and Agreements:
8.1.5.2 Acquisition and Mergers:
8.1.6 SWOT Analysis
8.2 Microsoft Corporation
8.2.1 Company Overview
8.2.2 Financial Analysis
8.2.3 Segmental and Regional Analysis
8.2.4 Research & Development Expenses
8.2.5 Recent strategies and developments:
8.2.5.1 Partnerships, Collaborations, and Agreements:
8.2.5.2 Product Launches and Product Expansions:
8.2.6 SWOT Analysis
8.3 Hewlett Packard Enterprise Company
8.3.1 Company Overview
8.3.2 Financial Analysis
8.3.3 Segmental Analysis
8.3.4 Research & Development Expense
8.3.5 Recent strategies and developments:
8.3.5.1 Partnerships, Collaborations, and Agreements:
8.3.5.2 Product Launches and Product Expansions:
8.3.6 SWOT Analysis
8.4 Citrix Systems, Inc.
8.4.1 Company Overview
8.4.2 Financial Analysis
8.4.3 Regional Analysis
8.4.4 Research & Development Expense
8.4.5 Recent strategies and developments:
8.4.5.1 Partnerships, Collaborations, and Agreements:
8.4.5.2 Product Launches and Product Expansions:
8.4.6 SWOT Analysis
8.5 ServiceNow, Inc.
8.5.1 Company Overview
8.5.2 Financial Analysis
8.5.3 Regional Analysis
8.5.4 Research & Development Expense
8.5.5 Recent strategies and developments:
8.5.5.1 Partnerships, Collaborations, and Agreements:
8.5.5.2 Acquisition and Mergers:
8.5.5.3 Geographical Expansions:
8.6 BMC Software, Inc. (KKR & Co., Inc.)
8.6.1 Company Overview
8.6.2 Financial Analysis
8.6.3 Regional & Segmental Analysis
8.6.4 Recent strategies and developments:
8.6.4.1 Partnerships, Collaborations, and Agreements:
8.7 Atlassian Corporation PLC
8.7.1 Company Overview
8.7.2 Financial Analysis
8.7.3 Regional Analysis
8.7.4 Research & Development Expense
8.7.5 Recent strategies and developments:
8.7.5.1 Acquisition and Mergers:
8.7.5.2 Product Launches and Product Expansions:
8.7.6 SWOT Analysis
8.8 Serviceaide, Inc.
8.8.1 Company Overview
8.8.2 Recent strategies and developments:
8.8.2.1 Partnerships, Collaborations, and Agreements:
8.8.2.2 Product Launches and Product Expansions:
8.9 Cherwell Software, LLC
8.9.1 Company Overview
8.9.2 Recent strategies and developments:
8.9.2.1 Partnerships, Collaborations, and Agreements:
8.9.2.2 Product Launches and Product Expansions:
8.1 Freshworks, Inc.
8.10.1 Company Overview
8.10.2 Recent strategies and developments:
8.10.2.1 Partnerships, Collaborations, and Agreements:
8.10.2.2 Acquisition and Mergers:
8.10.2.3 Geographical Expansions:



List of Tables


TABLE 1 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2015 - 2018, USD MILLION
TABLE 2 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2019 - 2025, USD MILLION
TABLE 3 PARTNERSHIPS, COLLABORATIONS AND AGREEMENTS– CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET
TABLE 4 PRODUCT LAUNCHES AND PRODUCT EXPANSIONS– CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET
TABLE 5 GEOGRAPHICAL EXPANSIONS– CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET
TABLE 6 MERGERS & ACQUISITIONS – CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET
TABLE 7 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2015 - 2018, USD MILLION
TABLE 8 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2019 - 2025, USD MILLION
TABLE 9 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 10 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 11 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2015 - 2018, USD MILLION
TABLE 12 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2019 - 2025, USD MILLION
TABLE 13 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) OPERATIONS & PERFORMANCE MANAGEMENT MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 14 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) OPERATIONS & PERFORMANCE MANAGEMENT MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 15 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) SERVICE PORTFOLIO MANAGEMENT MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 16 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) SERVICE PORTFOLIO MANAGEMENT MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 17 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) CONFIGURATION & CHANGE MANAGEMENT MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 18 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) CONFIGURATION & CHANGE MANAGEMENT MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 19 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) REPORTING & ANALYTICS MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 20 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) REPORTING & ANALYTICS MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 21 LAMEA OTHER SOLUTIONS TYPE CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 22 LAMEA OTHER SOLUTIONS TYPE CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 23 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) SERVICES MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 24 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) SERVICES MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 25 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2015 - 2018, USD MILLION
TABLE 26 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2019 - 2025, USD MILLION
TABLE 27 LAMEA LARGE ENTERPRISES CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 28 LAMEA LARGE ENTERPRISES CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 29 LAMEA SMALL & MEDIUM ENTERPRISES CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 30 LAMEA SMALL & MEDIUM ENTERPRISES CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 31 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2015 - 2018, USD MILLION
TABLE 32 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2019 - 2025, USD MILLION
TABLE 33 LAMEA TELECOM & IT CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 34 LAMEA TELECOM & IT CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 35 LAMEA BFSI CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 36 LAMEA BFSI CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 37 LAMEA MANUFACTURING CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 38 LAMEA MANUFACTURING CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 39 LAMEA RETAIL CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 40 LAMEA RETAIL CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 41 LAMEA HEALTHCARE CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 42 LAMEA HEALTHCARE CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 43 LAMEA OTHERS CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 44 LAMEA OTHERS CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 45 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2015 - 2018, USD MILLION
TABLE 46 LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COUNTRY, 2019 - 2025, USD MILLION
TABLE 47 BRAZIL CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2015 - 2018, USD MILLION
TABLE 48 BRAZIL CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2019 - 2025, USD MILLION
TABLE 49 BRAZIL CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2015 - 2018, USD MILLION
TABLE 50 BRAZIL CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2019 - 2025, USD MILLION
TABLE 51 BRAZIL CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2015 - 2018, USD MILLION
TABLE 52 BRAZIL CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2019 - 2025, USD MILLION
TABLE 53 BRAZIL CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2015 - 2018, USD MILLION
TABLE 54 BRAZIL CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2019 - 2025, USD MILLION
TABLE 55 BRAZIL CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2015 - 2018, USD MILLION
TABLE 56 BRAZIL CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2019 - 2025, USD MILLION
TABLE 57 ARGENTINA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2015 - 2018, USD MILLION
TABLE 58 ARGENTINA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2019 - 2025, USD MILLION
TABLE 59 ARGENTINA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2015 - 2018, USD MILLION
TABLE 60 ARGENTINA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2019 - 2025, USD MILLION
TABLE 61 ARGENTINA CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2015 - 2018, USD MILLION
TABLE 62 ARGENTINA CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2019 - 2025, USD MILLION
TABLE 63 ARGENTINA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2015 - 2018, USD MILLION
TABLE 64 ARGENTINA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2019 - 2025, USD MILLION
TABLE 65 ARGENTINA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2015 - 2018, USD MILLION
TABLE 66 ARGENTINA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2019 - 2025, USD MILLION
TABLE 67 UAE CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2015 - 2018, USD MILLION
TABLE 68 UAE CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2019 - 2025, USD MILLION
TABLE 69 UAE CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2015 - 2018, USD MILLION
TABLE 70 UAE CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2019 - 2025, USD MILLION
TABLE 71 UAE CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2015 - 2018, USD MILLION
TABLE 72 UAE CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2019 - 2025, USD MILLION
TABLE 73 UAE CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2015 - 2018, USD MILLION
TABLE 74 UAE CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2019 - 2025, USD MILLION
TABLE 75 UAE CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2015 - 2018, USD MILLION
TABLE 76 UAE CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2019 - 2025, USD MILLION
TABLE 77 SAUDI ARABIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2015 - 2018, USD MILLION
TABLE 78 SAUDI ARABIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2019 - 2025, USD MILLION
TABLE 79 SAUDI ARABIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2015 - 2018, USD MILLION
TABLE 80 SAUDI ARABIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2019 - 2025, USD MILLION
TABLE 81 SAUDI ARABIA CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2015 - 2018, USD MILLION
TABLE 82 SAUDI ARABIA CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2019 - 2025, USD MILLION
TABLE 83 SAUDI ARABIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2015 - 2018, USD MILLION
TABLE 84 SAUDI ARABIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2019 - 2025, USD MILLION
TABLE 85 SAUDI ARABIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2015 - 2018, USD MILLION
TABLE 86 SAUDI ARABIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2019 - 2025, USD MILLION
TABLE 87 SOUTH AFRICA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2015 - 2018, USD MILLION
TABLE 88 SOUTH AFRICA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2019 - 2025, USD MILLION
TABLE 89 SOUTH AFRICA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2015 - 2018, USD MILLION
TABLE 90 SOUTH AFRICA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2019 - 2025, USD MILLION
TABLE 91 SOUTH AFRICA CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2015 - 2018, USD MILLION
TABLE 92 SOUTH AFRICA CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2019 - 2025, USD MILLION
TABLE 93 SOUTH AFRICA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2015 - 2018, USD MILLION
TABLE 94 SOUTH AFRICA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2019 - 2025, USD MILLION
TABLE 95 SOUTH AFRICA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2015 - 2018, USD MILLION
TABLE 96 SOUTH AFRICA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2019 - 2025, USD MILLION
TABLE 97 NIGERIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2015 - 2018, USD MILLION
TABLE 98 NIGERIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2019 - 2025, USD MILLION
TABLE 99 NIGERIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2015 - 2018, USD MILLION
TABLE 100 NIGERIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2019 - 2025, USD MILLION
TABLE 101 NIGERIA CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2015 - 2018, USD MILLION
TABLE 102 NIGERIA CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2019 - 2025, USD MILLION
TABLE 103 NIGERIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2015 - 2018, USD MILLION
TABLE 104 NIGERIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2019 - 2025, USD MILLION
TABLE 105 NIGERIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2015 - 2018, USD MILLION
TABLE 106 NIGERIA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2019 - 2025, USD MILLION
TABLE 107 REST OF LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2015 - 2018, USD MILLION
TABLE 108 REST OF LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET, 2019 - 2025, USD MILLION
TABLE 109 REST OF LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2015 - 2018, USD MILLION
TABLE 110 REST OF LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY COMPONENT, 2019 - 2025, USD MILLION
TABLE 111 REST OF LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2015 - 2018, USD MILLION
TABLE 112 REST OF LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) SOLUTIONS MARKET BY TYPE, 2019 - 2025, USD MILLION
TABLE 113 REST OF LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2015 - 2018, USD MILLION
TABLE 114 REST OF LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY ORGANIZATION SIZE, 2019 - 2025, USD MILLION
TABLE 115 REST OF LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2015 - 2018, USD MILLION
TABLE 116 REST OF LAMEA CLOUD IT SERVICES MANAGEMENT (ITSM) MARKET BY END USER, 2019 - 2025, USD MILLION
TABLE 117 KEY INFORMATION – IBM CORPORATION
TABLE 118 KEY INFORMATION – MICROSOFT CORPORATION
TABLE 119 KEY INFORMATION – HEWLETT PACKARD ENTERPRISE COMPANY
TABLE 120 KEY INFORMATION – CITRIX SYSTEMS, INC.
TABLE 121 KEY INFORMATION – SERVICENOW, INC.
TABLE 122 KEY INFORMATION – BMC SOFTWARE, INC.
TABLE 123 KEY INFORMATION – ATLASSIAN CORPORATION PLC
TABLE 124 KEY INFORMATION – SERVICEAIDE, INC.
TABLE 125 KEY INFORMATION – CHERWELL SOFTWARE, LLC
TABLE 126 KEY INFORMATION – FRESHWORKS, INC.
LIST OF FIGURES

FIG 1 METHODOLOGY FOR THE RESEARCH
FIG 2 KBV CARDINAL MATRIX
FIG 3 KEY LEADING STRATEGIES: PERCENTAGE DISTRIBUTION (2015-2019)
FIG 4 KEY STRATEGIC MOVE: (PARTNERSHIPS, COLLABORATIONS, AND AGREEMENTS : 2020-JAN – 2015-OCT) LEADING PLAYERS
FIG 5 RECENT STRATEGIES AND DEVELOPMENTS: IBM CORPORATION
FIG 6 SWOT ANALYSIS: IBM CORPORATION
FIG 7 RECENT STRATEGIES AND DEVELOPMENTS: MICROSOFT CORPORATION
FIG 8 SWOT ANALYSIS: MICROSOFT CORPORATION
FIG 9 SWOT ANALYSIS: HEWLETT-PACKARD ENTERPRISE COMPANY
FIG 10 SWOT ANALYSIS: CITRIX SYSTEMS, INC.
FIG 11 RECENT STRATEGIES AND DEVELOPMENTS: SERVICENOW, INC.
FIG 12 SWOT ANALYSIS: ATLASSIAN CORPORATION PLC
FIG 13 RECENT STRATEGIES AND DEVELOPMENTS: CHERWELL SOFTWARE, LLC
FIG 14 RECENT STRATEGIES AND DEVELOPMENTS: FRESHWORKS, INC.