Table of Content

Table of Contents
 
Executive Summary
Key Findings and CEO’s 360 Degree Perspective
Global FM Market Engineering Measurements
Global FM Market Engineering Measurements (continued)
Top Predictions for the FM Market
Future of FM—Top 5 Market Developments
Transformational Trends in the FM Market
Global FM Market in Numbers
Global Future of Work
Vision for the FM Market
Top 5 Growth Opportunities in FM Markets
Key Conclusions
Associated Research and Multimedia on FM

Research Scope, Objectives, Methodology, and Background
Market Definitions
Market Definitions (continued)
Market Definitions (continued)
Market Definitions (continued)
Market Segmentation
Geographical Scope
Key Questions this Study will Answer

FM—Growth Outlook 2025
Global Growth Summary
Global FM Market Engineering Measurements
Global FM Market Engineering Measurements (continued)
The Global FM Market Universe
Revenue Forecast—Global Facility Management Market
The FM Market by Customer Sector
The FM Market by Customer Sector (continued)
The FM Market by Customer Sector (continued)
The FM Market by Service Segment
The FM Market by Service Segment (continued)
Global Growth Outlook
Global Growth Outlook (continued)
Regional Growth Outlook
Regional Growth Outlook (continued)
Regional Growth Outlook (continued)
Regional Growth Outlook (continued)
Service Integration and IFM Growth
Service Integration and IFM Growth (continued)

Global FM Market—Transformational Trends
Market Roadmap
Top Transformational Trends in FM
Trend 1—Business Productivity
Trend 1—Business Productivity (continued)
Trend 1—Business Productivity (continued)
Trend 2—User Experience and Human Touch
Trend 2—User Experience and Human Touch (continued)
Trend 3—Sustainability
Trend 3—Sustainability (continued)
Trend 3—Sustainability (continued)
Trend 4—AI and Robots
Trend 4—AI and Robots (continued)
Trend 4—AI and Robots (continued)
Trend 5—Selling Outcomes
Trend 5—Selling Outcomes (continued)
Trend 6—Partnerships and Collaborations
Trend 6—Partnerships and Collaborations (continued)
Trend 7—IoT and Cloud Services
Trend 7—IoT and Cloud Services (continued)
Trend 7—IoT and Cloud Services (continued)
Trend 8—Selling to the CXO
Trend 8—Selling to the CXO (continued)

The Future of Competition in FM
The Future of Competition
FM Service Provider Landscape
Competitive Environment
Market Share Analysis
Market Share Evolution
Service Integration Strategies
Competitor Growth Analysis
Strategic Focus
Competitive Convergence
Competitive Trends
Chinese Companies to Watch
Regional Competitive Trends
Partnering and Collaborating—The Start-Up and Emerging Companies Ecosystem
Partnering and Collaborating—The Start-up and Emerging Companies Ecosystem (continued)

Mega Trend Impact on FM
Key Shifts in Demographics and Technology
Key Shifts in Workforce
Future of Work—Segments to Explore for FM Suppliers
Labour Force
Ageing Population
Female Empowerment
Female Empowerment (continued)
Generation Y Employees
Crowdsourcing as a New Outsourcing Model
Modular Work Structures
Office Design to Drive Collaboration

Impact of Technology on FM Services
Impact of Technology
Technology Roadmap Towards Smart and Connected Buildings
Technology in Buildings—Top Developments to Watch
Connectivity and Convergence
Big Data and Analytics
Internet of Things (IoT)

Growth Opportunities by Region
Growth Opportunities by Region
Regional Growth Comparison
Regional Segmentation and Market Tiers
Strategic Growth Trends by Region
North America
North America (continued)
Europe
Europe (continued)
Asia-Pacific
Asia-Pacific (continued)
Rest of World
Rest of World (continued)

Growth Pipeline and Top Growth Opportunities
Levers for Growth
Top 5 Growth Opportunities in FM Markets

Vision and Strategy—Growth Opportunities
Growth Opportunity 1—Workplace Optimisation and WCM
Growth Opportunity 2—Energy Management
Growth Opportunity 3—Data Analytics
Growth Opportunity 4—Technical (Hard) Services
Growth Opportunity 5—Service Integration

Growth Opportunities Matrix
Identifying Your Company’s Growth Zone
Growth Opportunities 1–5—Vision and Strategy
Growth Opportunities Matrix
Growth Strategy and Implementation
Growth Strategies for Your Company
Prioritised Opportunities through Implementation
Legal Disclaimer

Appendix
Abbreviations and Acronyms Used
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
List of Exhibits (continued)