Table of Content


Table of Contents
 
Research Objectives and Methodology
Research Objectives
Research Methodology
Respondent Profile—Age and Gender
Respondent Profile—Education, Employment, Marital Status
Respondent Profile—Residence: Area, Ownership, Type of Home
Respondent Profile—Household: No. of People, Income, Tariff
Respondent Profile—Decision Making and Connectivity

Summary of Key Findings
Summary of Key Findings
Summary of Key Findings (continued)
Summary of Key Findings (continued)
Summary of Actions Taken to Reduce Energy Costs
Summary of Actions Taken to Reduce Energy Costs (continued)
Summary of Planned Actions to Reduce Energy Costs (Next 18 months)
Profile of Utility Programs
Various Energy-saving Measures
Various Energy-saving Measures (continued)
Various Energy-saving Measures (continued)
Home Energy Solution Benefits and Features
Home Energy Solution Benefits and Features (continued)
Home Energy Solution Benefits and Features (continued)

Perceptions of Energy costs
Summary—Perceptions of Energy Costs
Degree of Concern about Energy Costs
Perceived Trend in Home Energy Costs (Vs. Past Year)
Belief in Ability to Manage Home Energy Costs

Control Device Details
Summary—Control Device Details
Devices Used to Program the Switching of Lights
Devices Used to Program or Control the Thermostat
Most Preferred Device to Control the Thermostat

Satisfaction with Home Energy Solution Capabilities
Summary—Satisfaction with Home Energy Solution Capabilities
Satisfaction with Home Energy Solution Capabilities
Satisfaction with Home Energy Solution Capabilities (continued)

Perceived Impact of Various Solutions on Energy Savings
Summary—Perceived Impact of Various Solutions on Energy Savings
Perceived Impact of Various Solutions on Energy Savings
Perceived Impact of Various Solutions on Energy Savings (continued)

The Ideal Home Energy Solution
Summary—The Ideal Home Energy Solution
Most Motivating Benefits to Adopt Home Energy Solutions
Most Motivating Benefits to Adopt Home Energy Solutions (continued)
Likelihood of Adopting the Ideal Home Energy Solution (with the Most Motivating Benefits)
Reasons for Lack of Interest in the Ideal Solution

Brand Consideration and Preference
Summary—Brand Consideration and Preference
Home Energy Solution Brands
Brands to be Considered in the Next 12–24 Months
Brands’ Share of Preference

Concerns about Home Energy Solution Adoption
Summary—Concerns About Home Energy Solution Adoption
Concerns About Home Energy Management Solutions
Concerns About Home Energy Management Solutions (continued)

Troubleshooting Mechanisms
Summary—Troubleshooting Mechanisms
First Point of Contact in Case of System Malfunction
Types of System Malfunction Encountered
Connected Devices/Appliances That Malfunction Most Frequently
Actions to Facilitate Installation

Preferred Control Device
Summary—Preferred Control Device
Device to Control Connected Home Energy Management Solutions
Most Preferred Control Device

Possible Providers of Home Energy Solutions and Proposed Delivery Models from Utilities
Summary—Possible Providers of Home Energy Solutions and Proposed Delivery Models from Utilities
Summary—Possible Providers of Home Energy Solutions and Proposed Delivery Models from Utilities (continued)
Possible Providers of Connected Home Energy Management Solutions
Most Preferred Providers of Connected Home Energy Management Solutions
Delivery Models for Energy Management Services
Inclusion of Energy Management Solution Fees in the Utility Bill and Preferred First Contact for Malfunctions
Willingness to Allow Utilities to Control Home Energy Consuming System
Connected Products that Utilities can be Allowed to Control
Preferred Timing of Control
Rebate Expectations for Program Participants

Connected Home Technology Adoption Trends
Summary—Connected Home Technology Adoption Trends
Summary—Connected Home Technology Adoption Trends (continued)
Concept of a Connected Home—Key Characteristics
Connected Home Technology Adoption
Drivers of Interest in Connected Home Technology
Connected Products at Home
Connected Products Likely to Be Adopted in the Next 12 Months
Other Benefits of Home Energy Management Solutions
Other Benefits of Home Energy Management Solutions (continued)
Legal Disclaimer

Appendix
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
List of Exhibits (continued)