Table of Content


1 Product Definition
1.1 Chatbots

2 Scope of the Report

3 Research Methodology
3.1 Research Methodology

4 Industry Analysis
4.1 Industry Structure
4.2 Value Analysis
4.3 Regulatory Framework
4.3.1 Regulatory Framework in America
4.3.2 Regulatory Framework in Europe

5 Competitive Landscape
5.1 Key Developments and Strategies
5.1.1 Collaborations and Partnerships
5.1.2 Product Launches
5.1.3 Funding
5.1.4 Mergers and Acquisitions
5.2 Product Mapping Analysis
5.3 Business Model Analysis
5.3.1 Subscription
5.3.2 Bots as a Services (BaaS)
5.3.3 Bots + Sponsored and Native Content
5.3.4 Bot Leveraged Affiliate Marketing
5.3.5 Facebook Commerce
5.3.6 Bots for Research
5.3.7 Bots for Lead Generation
5.3.8 Pure Retail Sales Bots
5.3.9 Cost per Conversation/Task
5.4 Competitive Benchmarking

6 Market Dynamics
6.1 Market Drivers
6.1.1 Rise in the Usage of Smartphones and Internet Connectivity
6.1.2 Company Initiatives
6.1.3 Need for Cost Optimization and Enhanced User Experience
6.1.4 Limited Consultation of Physicians and Rise in Chronic Diseases
6.1.5 Advancements in NLP and Speech Recognition
6.2 Challenges
6.2.1 Lack of Data Privacy
6.2.2 Lack of Expertise
6.2.3 Lack of Awareness and Distrust in Technology
6.3 Opportunities
6.3.1 Social Media-Based Chatbots
6.3.2 Chatbots Reduce Healthcare Cost
6.3.3 Chatbots Provide Quality Primary Care

7 Global Chatbots in Healthcare Market (by Component)
7.1 Overview
7.2 Software
7.3 Services

8 Global Chatbots in Healthcare Market (by Deployment Model)
8.1 Control Over Security
8.2 Customization
8.3 Deployment
8.4 Cost

9 Global Chatbots in Healthcare Market (by Application)
9.1 Medical Triage
9.2 Customer Service and Administration
9.3 Mental Health
9.4 Health and Fitness
9.5 Patient Engagement
9.6 Others
9.6.1 Clinical Trials
9.6.2 Medical Reminder
9.6.3 Chatbot in Research
9.6.4 Chatbots in Medical Procedures

10 Global Chatbots in Healthcare Market (by End User)
10.1 Patients
10.2 Providers
10.3 Payers
10.4 Others

11 Global Chatbots in Healthcare Market (By Region)
11.1 Overview
11.2 North America
11.2.1 The U.S.
11.2.2 Canada
11.3 Europe
11.3.1 U.K.
11.3.2 Germany
11.3.3 Spain
11.3.4 France
11.3.5 Italy
11.3.6 Rest-of-Europe
11.4 Asia-Pacific
11.4.1 India
11.4.2 China
11.4.3 Australia
11.4.4 Japan
11.4.5 South Korea
11.4.6 Rest-of-Asia-Pacific
11.4.6.1 Singapore
11.4.6.2 New Zealand
11.5 Latin America and Rest-of-the-World
11.5.1 Brazil
11.5.2 Israel
11.5.3 U.A.E.
11.5.4 Saudi Arabia
11.5.5 Russia
11.5.6 Other Countries

12 Company Profiles
12.1 Ada Health GmbH
12.1.1 Overview
12.1.2 Role of Ada Health GmbH in Global Chatbots in Healthcare Market
12.1.3 Product Offerings
12.1.4 Recent Developments
12.1.5 SWOT Analysis
12.2 Ariana Digital Health
12.2.1 Overview
12.2.2 Role of Ariana Digital Health in Global Chatbots in Healthcare Market
12.2.3 Product Offerings
12.2.4 SWOT Analysis
12.3 Babylon Health
12.3.1 Overview
12.3.2 Role of Babylon Health in Global Chatbots in Healthcare Market
12.3.3 Product Offerings
12.3.4 Recent Developments
12.3.5 SWOT Analysis
12.4 GYANT.COM, INC
12.4.1 Overview
12.4.2 Role of Gyant.com, Inc in Global Chatbots in Healthcare Market
12.4.3 Product Offerings
12.4.4 Recent Developments
12.4.5 SWOT Analysis
12.5 HealthJoy
12.5.1 Overview
12.5.2 Role of HealthJoy in Global Chatbots in Healthcare Market
12.5.3 Product Offerings
12.5.4 Recent Developments
12.5.5 SWOT Analysis
12.6 HealthTap, Inc.
12.6.1 Overview
12.6.2 Role of HealthTap, Inc in Global Chatbots in Healthcare Market
12.6.3 Product Offerings
12.6.4 Recent Developments
12.6.5 SWOT Analysis
12.7 Infermedica
12.7.1 Overview
12.7.2 Role of Infermedica in Global Chatbots in Healthcare Market
12.7.3 Product Offerings
12.7.4 Recent Developments
12.7.5 SWOT Analysis
12.8 K Health, Inc
12.8.1 Overview
12.8.2 Role of K Health, Inc. in Global Chatbots in Healthcare Market
12.8.3 Product Offerings
12.8.4 Recent Developments
12.8.5 SWOT Analysis
12.9 Kik Interactive, Inc
12.9.1 Overview
12.9.2 Role of Kik Interactive, Inc in Global Chatbots in Healthcare Market
12.9.3 Product Offerings
12.9.4 Recent Developments
12.9.5 SWOT Analysis
12.10 Pact Care BV
12.10.1 Overview
12.10.2 Role of Pact Care BV in Global Chatbots in Healthcare Market
12.10.3 Product Offering
12.10.4 Recent Developments
12.10.5 SWOT Analysis
12.11 Sensely
12.11.1 Overview
12.11.2 Role of Sensely in Global Chatbots in Healthcare Market
12.11.3 Product Offerings
12.11.4 Recent Developments
12.11.5 SWOT Analysis
12.12 Woebot Labs Inc.
12.12.1 Overview
12.12.2 Role of Woebot Labs Inc. in Global Chatbots in Healthcare Market
12.12.3 Product Offerings
12.12.4 Recent Developments
12.12.5 SWOT Analysis
12.13 Wysa Ltd
12.13.1 Overview
12.13.2 Role of Wysa Ltd in Global Chatbots in Healthcare Market
12.13.3 Product Offerings
12.13.4 Recent Developments
12.13.5 SWOT Analysis
12.14 X2AI
12.14.1 Overview
12.14.2 Role of X2AIin Global Chatbots in Healthcare Market
12.14.3 Product Offerings
12.14.4 Recent Developments
12.14.5 SWOT Analysis
12.15 Your.MD Ltd.
12.15.1 Overview
12.15.2 Role of Your.MD Ltd.in Global Chatbots in Healthcare Market
12.15.3 Product Offerings
12.15.4 Recent Developments
12.15.5 SWOT Analysis
12.16 Company Snapshots
12.16.1 Buoy Health, Inc.
12.16.1.1 Overview
12.16.1.2 Role of Buoy Health, Inc. in Global Chatbots in Healthcare Market
12.16.2 LIFELINK INC
12.16.2.1 Overview
12.16.2.2 Role of Lifelink Inc in Global Chatbots in Healthcare Market



List of Tables




Table 1: Funding of Key Players, 2017-2019
Table 4.1: Regulatory Framework/Acts/Policies for Chatbots in Healthcare in North America
Table 4.2: Regulatory Framework/Acts/Policies for Chatbots in Healthcare in Europe
Table 8.1: Comparison Between Cloud-Based and On-Premise Chatbot

List of Figures




Figure 1: Expenditure on Healthcare, $Trillion, 2013-2018
Figure 2: Global Chatbots in Healthcare Market, 2018-2029
Figure 3: Market Drivers and Restraints
Figure 4: Chatbots and Applications for Consumer Types
Figure 5: Market Share of Regions in Global Chatbots in Healthcare Market
Figure 6: Regions and Their Market Shares
Figure 1.1: Working of Chatbot
Figure 2.1: Global Chatbots in Healthcare: Market Segmentation
Figure 3.1: Global Chatbots in Healthcare Market Research Methodology
Figure 3.2: Primary Research
Figure 3.3: Secondary Research
Figure 3.4: Data Triangulation
Figure 3.5: Bottom-Up Approach (Segment-Wise Analysis)
Figure 3.6: Assumptions and Limitations
Figure 3.7: Factors Considered for Data Prediction and Modeling
Figure 4.1: Industry Structure of Global Chatbots in Healthcare Market
Figure 4.2: Value Analysis of Global Chatbots in Healthcare Market
Figure 5.1: Competitive Landscape – Global Chatbots in Healthcare Market
Figure 5.2: Share of Key Developments and Strategies
Figure 5.3: Collaborations and Partnerships Share (by Company)
Figure 5.4: Product Launches (by Company)
Figure 5.5: Funding Share (by Investor)
Figure 5.6: Mergers and Acquisitions (by Company)
Figure 5.7: Product Mapping Analysis – Global Chatbots in Healthcare Market
Figure 5.8: Competitive Benchmarking for Global Chatbots in Healthcare Market
Figure 6.1: Graphical Representation of Internet Users (by Country)
Figure 6.2 : Market Share of Different Regions in Global Chatbots in Healthcare Market
Figure 7.1: Division of Global Chatbots in Healthcare Market
Figure 7.2: Global Chatbots in Healthcare Market (Software), 2018-2029
Figure 7.3: Benefits of Integration of Chatbots in Healthcare System
Figure 7.4: Global Chatbots in Healthcare Market (Services), 2018-2029
Figure 8.1: Comparison Between Cloud-Based Chatbot and On-Premise Chatbots
Figure 8.2: Global Chatbots in Healthcare Market (Cloud-Based), 2018-2029
Figure 8.3: Global Chatbots in Healthcare Market (On-Premise), 2018-2029
Figure 9.1: Global Chatbots in Healthcare Market (Medical Triage), 2018-2029
Figure 9.2: Global Chatbots in Healthcare Market (Customer Service and Administration), 2018-2029
Figure 9.3: Global Chatbots in Healthcare Market (Mental Health), 2018-2029
Figure 9.4: Global Chatbots in Healthcare Market (Health and Fitness), 2018-2029
Figure 9.5: Global Chatbots in Healthcare Market (Patient Engagement), 2018-2029
Figure 9.6: Global Chatbots in Healthcare Market (Clinical Trials, Medical Reminders, and Research), 2018-2029
Figure 10.1: End-Users in Global Chatbots in Healthcare Market
Figure 10.2: Global Chatbots in Healthcare Market, (Patients), 2018-2029
Figure 10.3: Global Chatbots in Healthcare Market (Providers), 2018-2029
Figure 10.4: Global Chatbots in Healthcare Market (Payers), 2018-2029
Figure 10.5: Global Chatbots in Healthcare Market (Others), 2018-2029
Figure 11.1: Region-Wise Comparison of Chatbots in Healthcare Market for 2018 and 2029
Figure 11.2: North America Chatbots in Healthcare Market, 2018-2029
Figure 11.3: Factors Influencing Chatbots in Healthcare Market in North America
Figure 11.4: Global Chatbots in Healthcare Market (U.S.), 2019-2029
Figure 11.5: Canada Chatbots in Healthcare Market, 2018-2029
Figure 11.6: Europe Chatbots in Healthcare Market, 2018-2029
Figure 11.7: Europe Chatbots in Healthcare Market (by Country), 2018 and 2029
Figure 11.8: Factors Influencing Chatbots in Healthcare Market in Europe
Figure 11.9: U.K. Chatbots in Healthcare Market, 2018-2029
Figure 11.10: Germany Chatbots in Healthcare Market , 2018-2029
Figure 11.11: Spain Chatbots in Healthcare Market, 2018-2029
Figure 11.12: France Chatbots in Healthcare Market, 2018-2029
Figure 11.13: Italy Chatbots in Healthcare Market, 2018-2029
Figure 11.14: Rest-of-Europe Chatbots in Healthcare Market, 2018-2029
Figure 11.15: Asia-Pacific Chatbots in Healthcare Market, 2018-2029
Figure 11.16: Asia-Pacific Chatbots in Healthcare Market (by Country), 2018 and 2029
Figure 11.17: Factors Influencing Chatbots in Healthcare Market in Asia-Pacific
Figure 11.18: India Chatbots in Healthcare Market, 2018-2029
Figure 11.19: China Chatbots in Healthcare Market, 2018-2029
Figure 11.20: Australia Chatbots in Healthcare Market, 2018-2029
Figure 11.21: Japan Chatbots in Healthcare Market,2018-2029
Figure 11.22: South Korea Chatbots in Healthcare Market,2018-2029
Figure 11.23: Rest-of-Asia-Pacific Chatbots in Healthcare Market,2018-2029
Figure 11.24: Latin America and Rest-of-the-World Chatbots in Healthcare Market, 2018-2029
Figure 11.25: Rest-of-the-World Chatbots in Healthcare Market (by Country), 2018 and 2029
Figure 11.26: Factors Influencing Chatbots in Healthcare Market in Latin America and Rest-of-the-World
Figure 11.27: Brazil Chatbots in Healthcare Market, 2018-2029
Figure 11.28: Israel Chatbots in Healthcare Market, 2018-2029
Figure 11.29: U.A.E Chatbots in Healthcare Market, 2018-2029
Figure 11.30: Saudi Arabia Chatbots in Healthcare Market, 2018-2029
Figure 11.31: Russia Chatbots in Healthcare Market, 2018-2029
Figure 11.32: Other Countries Chatbots in Healthcare Market, 2018-2029
Figure 12.1: Product Offering of Ada Health GmbH
Figure 12.2: Product Offering of Ariana Digital Health
Figure 12.3: Product Offering of Babylon Health
Figure 12.4: Product Offering of Gyant.com, Inc.
Figure 12.5: Product Offering of HealthJoy
Figure 12.6: Product Offering of HealthTap
Figure 12.7: Product Offering of Infermedica
Figure 12.8: Product Offering of K Health
Figure 12.9: Product Offering of Kik Interactive, Inc
Figure 12.10: Product Offering of Pact Care BV
Figure 12.11: Product Offering of Sensely
Figure 12.12: Product Offering of Woebot Labs Inc.
Figure 12.13: Product Offering of Wysa Ltd
Figure 12.14: Offerings of X2.ai
Figure 12.15: Product Offering of Your.MD